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01 Jun 2025
Sunday
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02 Jun 2025
Monday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Royal Solaris Los Cabos & Spa - All Inclusive in San José del Cabo (Zona Hotelera), you'll be within a 5-minute drive of Plaza Mega Comercial Mexicana and San Jose del Cabo Art District. This all-inclusive property is 3.3 mi (5.3 km) from Puerto Los Cabos Golf Course and 4.1 mi (6.5 km) from Palmilla Beach. Make yourself at home in one of the 390 guestrooms featuring free minibar items and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Cashless transactions are available

Important information

You need to know
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. All guests, including children, are required to present a valid government-issued ID card at check-in The credit card used to book the reservation must be presented by the cardholder at check-in.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses a grey water recycling system
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The hotel advises that room view requests made during booking are subject to availability at check-in.
  • All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.
Minimal age
18
Optional fees
  • Airport shuttle fee: USD 13 per person (one way)
  • Airport shuttle fee per child: USD 13 (one-way), (from 5 to 12 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Beach services

Smoking areas

Childcare

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Hair salon

ATM/banking

Concierge services

Gift shops or newsstand

Shopping on site

Airport transportation (surcharge)

Laundry facilities

Garden

Children's pool

Spa services on site

24-hour front desk

Porter/bellhop

Express check-out

Full-service spa

Meeting rooms

Wedding services

Expedia Local Expert concierge

Designated smoking areas

Billiards or pool table

Wheelchair accessible parking

Number of restaurants - 5

Tennis on site

Waterslide

Number of outdoor pools - 2

Number of hot tubs - 1

Conference center

Outdoor tennis courts - 1

Snack bar/deli

Parking (limited spaces)

Free self parking

Number of bars/lounges - 2

Number of poolside bars - 1

Number of swim-up bars - 1

Number of coffee shops/cafes - 1

Free water park access

Beach umbrellas

Beach sun loungers

Pool sun loungers

Beach towels

Terrace

Children's club (free)

Water dispenser

Lockers available

Private picnics

Proposal/romance packages available

Ballroom

Banquet hall

Children's games

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible path to elevator

Wheelchair-accessible spa

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Well-lit path to entrance

Hotel reviews

7.4
Good1661 Verified Reviews
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Cleanliness8.2/10
Service8.2/10
Comfort8.0/10
Condition7.6/10
Amenities7.4/10
10/10
Exceptional
Sharron, 23 Feb 2025
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Smelled really good. Only downside was there was only 1 bar open after all the pools shut down. Long wait time in long lines.

4/10
Poor
Kim, 23 Feb 2025
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I checked before extending my stay what room category would be available and requested a corner suite. Marco said they would provide that so I extended my stay and bought two more nights after I did that I did not get the room. He promised me in the front desk .Staff are very unhelpful and incredibly rude and so is guest services. I would not recommend this hotel to anybody. Bartenders, Servers and Hostesses were good. I almost missed my flight at checkout because they said the Bellman would not be available for half an hour very very poor customer service

8/10
Excellent
Michael, 23 Feb 2025
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Good resort, not too big and easy to leave and enter into the city. Staff are generally friendly. Food definitely needs improvement, but everything else was good.

10/10
Exceptional
Paula, 21 Feb 2025
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The resort was create. Walking distance to some great restaurants.

10/10
Exceptional
Shane Steven, 19 Feb 2025
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The property is older but they do a great job of cleaning it. The staff is the best. The food at the buffet is always cold so be prepared for that.

10/10
Exceptional
Sydney B, 19 Feb 2025
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I love this property. The food is wonderful. The staff are all friendly. My only complaint would be that it is hard to get beach chairs. More chair availability would be a boost.

4/10
Poor
Izabela Siwoski, 19 Feb 2025
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Definitely a 3 star hotel with mediocre food drinks and service

2/10
Poor
Leszek, 18 Feb 2025
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Multigenerational family trip with toddlers to grandparents. Very average resort. Food was somewhat plentiful but very average in taste or authenticity. Drinks were average, watered down. Nothing premium. Specialty restaurants were a regurgitation of the same food and flavour profiles at the buffet. Long Lineups at the outdoor pizza shop, Sushi bar was good during the day. Rooms were relatively clean. Beach was nice. Would not recommend this resort

10/10
Exceptional
Gladiss, 18 Feb 2025
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todo muy bonito

6/10
Fair
Lenny, 18 Feb 2025
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Very loud, if anyone talked in the hallways you could hear it in your room very easy

10/10
Exceptional
Vera, 17 Feb 2025
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I really enjoyed my stay!

8/10
Excellent
Amardeep Singh, 16 Feb 2025
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The entertainment team was the difference. Their show’s were very good, and they were very nice to speak with. Overall this elevated from average to good.

10/10
Exceptional
Brenda, 16 Feb 2025
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Stayed a week and had an absolutely wonderful time. The staff are kind and attentive. The grounds are beautiful. The dining options are good - not five star restaurants necessarily but lots of options and service is great. There are time share salespeople but they were not aggressive if you just say no thank you. Location is great with a few shops in walking distance and the downtown area is a $7 US Uber ride away. Don’t miss ArtWalk on Thursday evening. We will definitely stay here again.

2/10
Poor
Pamela, 16 Feb 2025
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Our stay at this property was terrible from start to finish. Bad staff attitudes, cockroaches, bugs in our bed and subpar dining options. Complaining to us nowhere. I will never stay there again.

4/10
Poor
Andrea, 15 Feb 2025
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Meh Hotel

Ugh - I could not wait to leave this hotel. Its outdated, in need of repair, dirty and cheaply appointed. Some things that I can't get out of my head - the room was dirty and cheaply appointed, there are no robes in the room (we paid extra for an oceanfront view but couldn't get a robe unless we were a member of their club), the bed is uncomfortable, the towels in the room are cheap and small, our deck was missing 2 sections of railing, the soap by the sink was in a cheap soap dispenser located on a wall far from the sink, the shampoo/cream rinse /lotion were cheap and runny, the pool grounds were pretty but the cement around the pool was cracking and hurt your feet to walk on it barefoot, you had to have a towel card to get your 1 small cheap towel for the pool or beach - you couldn't get more than one towel at a time, the buffet was gross, the restaurants we tried were better than the buffet, the beach was beautiful with plenty of uncomfortable, old plastic loungers. I would never recommend this hotel.

10/10
Exceptional
Jamie, 13 Feb 2025
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Great service. Kind servers.

6/10
Fair
Charissa, 13 Feb 2025
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I expected a lot more from the descriptions and reviews I read before booking. Breakfast buffet does not offer typical breakfast meats (bacon, sausage). We learned a few days in that you have to ask for it, and they bring it out very sparingly. There was six of us, and they brought roughly 8-10 pieces. The kids pool area is the only one with a water slide, and you have to be under the age of 17 to use it. The kids area is completely secluded from the main pools, so my kids weren’t able to pop back and forth easily. Housekeeping didn’t do a great job restocking our amenities, I had to call and ask for coffee supplies multiple times. We dined at Marco Polo one night, which was a disappointing experience that left us in line at the buffet. They change the menu daily, so the server was unfamiliar with what was being offered and had to go check with the kitchen twice. The portions were almost laughable in size, I ordered the ravioli and was served exactly three ravioli. The service was so slow, it took over an hour and a half to finish - not ideal when you have kids who have been in the pool all day. The night entertainment schedule was advertised incorrectly, so we planned our evening around the one kid friendly show being offered - only to find at the time of the show that the show they told us was playing, wasn’t playing at all that week. The lunch time/pool lunch options were a time commitment in themselves. 30-40 mins wait for pizza or burger/hotdog.

10/10
Exceptional
Jennifer, 13 Feb 2025
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Royal Solaris was a nice, friendly resort that was walkable to experience other restaurants, live music and shopping. A quick Uber ride to the amazing art walk that happens on Thursdays.

8/10
Excellent
John, 12 Feb 2025
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Room

10/10
Exceptional
Fauniteni, 12 Feb 2025
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Absolutely loved how welcoming they were right when w walked in. The rooms were great, the staff was excellent and the food was good (granted it wa sour first all-inclusive). They provide great entertainment and great service throughout our stay. Will definitely be returning.

10/10
Exceptional
Kathleen, 11 Feb 2025
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The property was absolutely lovely and the food was exquisite. Very happy with the staff and how wonderfully they treated us. The only thing we had a problem with was our shower not draining. We would recommend this facility and will most likely return in the future!

4/10
Poor
Andrea, 11 Feb 2025
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Meh Hotel

This would not normally be a hotel I would pick after reading the ratings but, we stayed there to be with a large group who were all going to the same wedding. This hotel is outdated, rundown, and has cheap amenities. The layout of the hotel was nice and everything was very accessible. The beach was beautiful. Unfortunately, the beach chairs were plastic, old and very uncomfortable. The grounds by the pool were pretty, but, once again, the cement by the pool area was old and needed repair. It hurt your feet when you walked on it. The room was in need of repair and updating. The amenities in the room were nonexistent. There were no robes. If you wanted a robe, you had to join their timeshare club. There was a soap dispenser in the room that was similar to one you would see it at a 7/11! The shampoo, cream rinse and lotion were cheap and watery. We paid extra to have an oceanfront view. Our balcony was missing two sections of railing! The cleaning lady never went out to clean our balcony. The bed was hard, the sheets were rough, and the water bottles were very difficult to open. The food was meh. There was a big room where they served a buffet for breakfast lunch and dinner. Breakfast was probably the best meal although you had to ask for bacon as there was no bacon sitting out. Lunch was the worst. They served leftovers from the dinner the night before. All and all - I would never go back.

8/10
Excellent
Jonathon, 11 Feb 2025
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Great place

I thought the place was great. Dinner reservations were a little tough would be my only complaint. Great service, clean rooms, good food.

10/10
Exceptional
Rosalino, 10 Feb 2025
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It was our first time in Cabo it was defiantly amazing the hotel was beautiful and the spa was amazing

10/10
Exceptional
Angela, 10 Feb 2025
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It was a great stay! We loved it.

10/10
Exceptional
Klaus H, 10 Feb 2025
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Excellent location to walk wherever. Staff very cordial!

4/10
Poor
Kali, 06 Feb 2025
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Kids area was great, majority of slides are all well kept, few need some TLC, super cute little kids bathroom. Didn’t like that the servers and restaurants catered primarily to hotel premium members. We waited almost 1.5 hr for dinner at Marco Polo Restaurant, while we watched food go outside to the members patio. The pool servers catered to members primarily for drink service. Security would go and take peoples towels off chairs causing problems because if you lose your towel you have to pay 30 USD for a new towel card. I got yelled at by a guy accusing me of stealing his chairs and towels. Wrecked my whole day. Pizza and beach bbq was delicious. Hot water in the showers was intermittent the entire trip in multiple of my family’s room. Overall buffet was subpar and had strange opening times. Wouldn’t go back.

10/10
Exceptional
Jorge A, 05 Feb 2025
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Everything about this property was amazing. ALL the staff were awesome. Highly recommend this place. Would definitively be coming back.

4/10
Poor
Louise, 04 Feb 2025
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Food was NOT very good especially in the Buffet. With respect to the a la carte food was mostly warm not hot.Everyone at this hotel complained about it. Showerhead kept falling over had to use elastics to hold it up. Could only get water if you ordered it through service

10/10
Exceptional
Vijay, 02 Feb 2025
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Nicely maintained property. They celebrated new years eve in style.

4/10
Poor
Danielle Marie, 01 Feb 2025
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Please be mindful when booking this location via Expedia. There are different packages offered here. We got a regular package and there was limited food and drink options for this package. The food portion sizes and meals at the restaurants were limited based on package you got. There was also no where near enough pool chairs for the amount of people who were there. Also if you’re looking for a diverse group of people to be around this is not your place.

8/10
Excellent
Michael, 31 Jan 2025
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Liked the relaxing hotel environment with well-maintained pools and easy access to food services. The Italian food was dry and overcooked. Would like to have had access to whole-grain cereals. Had over 20 cockroaches in the room one morning that apparently entered the bathroom through a defective toilet seal -- it was fixed. Found water on about 40 sq. ft. of the bedroom floor on that morning that came from the bathroom. Lost the opportunity to go on a prepaid excursion on that morning.

8/10
Excellent
Pamela, 30 Jan 2025
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I found the value for the cost of this property to be very reasonable, the service and staff were exceptional and the quality of drinks were on par with what I paid. The breakfast buffet was adequate, tho it does have budget vibes - alcohol is not available unless you have a timeshare and luxuries like bacon have to be ordered from the servers. Lunch is great, exceptional pizza and sushi in addition to the usual burgers etc. Dinner is a bit more of a challenge - hard to get resos, lukewarm food and a very limited and lukewarm buffet. The Japanese restaurant was wonderful. I would plan to dine out at the many great restaurants in the area for the rest of the dinners. The property is older but it's well maintained. The rooms were surprisingly modern. Overall I think this property is one of the best in the area in this price tier.

10/10
Exceptional
Jayne, 30 Jan 2025
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One of my favorite all inclusives I’ve ever been to. Pool is amazing, adults only area is quiet and pristine, beach is huge and clean, food is delicious with a lot of options, room was great, and staff was wonderful! Will definitely be coming back!

8/10
Excellent
Laura Ann, 29 Jan 2025
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Had an amazing time! Close to the beach which had horseback riding, people set up to perform massages and local vendors. Love to be able to support local people. Want to give a BIG thanks to Luis, a server who was such a hard worker and so kind to me and my daughter! He always made us feel welcome with his beautiful smile! Give him a raise!

2/10
Poor
Antonious, 28 Jan 2025
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Horrible experience overall very poor customer service and staff was beyond rude from front desk, restaurant, and pool service. I was given a room with black mold in the shower the hotel was notified and instead of coming to clean it or put me up in another room which I requested multiple times they left it and didn’t even bother to come clean it. The hallways to my room were filled with roaches and some dead were left for days before staff cleaned it. At the restaurant Marco Polo I was told I couldn’t order a second appetizer because our table ordered too much food I was under the impression that I’m at an all inclusive. During our week stay they had one bar closed and the outside open buffet closed the whole week which they did not tell us about when we arrived. The restaurants and snack bars were very inconsistent with open times during breakfast and lunch hours and only had one person working the station which made huge lines and wait times and I’m sure this was done intentionally so they can save on food and have people leave the line. They have birds flying around in the restaurant and kitchens and they are all in the food which was very disgusting one person in the group got food poisoning and was out for more than half the vacation. Please do yourselves a favor and do not stay at this resort I came here with my hard earned money with my friends and family only to be treated with the utmost disrespect! Shameful staff will not be coming back here in my life!

6/10
Fair
Kimberly Dawn, 28 Jan 2025
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They are very pushy for members sign up. The room we were suppose to have ( ocean view) was down graded to city view and they would not let us switch this. They also charged us extra when we had to make changes due to flight delays and would not accomadate. They had room so there was no reason for this. Also they charge for tranport to and from Airport? This should be free with this hotel. And watch when you exchange money at front desk. They tried to take $20. Had them recount.

8/10
Excellent
Kelsey, 26 Jan 2025
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This was our second time here and each time there was always have something fun going on. The staff was also amazing!

6/10
Fair
Karen, 26 Jan 2025
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Small property so good if you have smaller kids to tend. Walks on the beach are amazing...beach goes on forever. Location is good and walkable to shops. Food was ok. Breakfast buffet was good with sufficient variety to please most. Lunch also had a good variety with fresh and amazing pizza bar, grill with burgers, hotdogs, fries, fruit, salad, sushi bar and bbq grill on most day. The issue was the service. All of them had line ups and you'd wait 20-30 mins to get served. The staff worked really really hard but it's impossible to serve so so many people when you're severely understaffed. They are overstaffed in the buffet at lunch so reassign some to the other venues...it really is just poor management. Buffet at supper was also just ok. Ala carte we're also understaffed and service at Monte Carlo was extremely, extremely slow. We waited over 2.5 hours to be served our 3 course meal....food was good but slow service unacceptable. Japanese restaurant was very good with great service.

10/10
Exceptional
Linda Ann, 26 Jan 2025
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Hotel was clean, convenient, staff were very friendly and helpful. Pool areas were busy but great. Water slide area for kids was fun. We spent most of our time at the beach which also had activities like volleyball. Food was good and a lot of choices. End of trip area was very much appreciated after checkout so you could still enjoy the resort before your departure from the hotel.

8/10
Excellent
Charlene, 26 Jan 2025
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Enjoyed the partial ocean view from our balcony and access to walk the beach (not a swimming beach). Hard working staff and excellent service for drinks and dining. Could not get the drain cleared in the sink basin though, after asking several times. Clean and spacious rooms. Would have liked hair conditioner in the shower.

6/10
Fair
nga, 25 Jan 2025
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Check in was so long and not efficient.

10/10
Exceptional
Dong, 25 Jan 2025
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Thank Lea And Augustin for help. They are the best

10/10
Exceptional
Nirma Mae, 24 Jan 2025
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Excellent experience

8/10
Excellent
Melanie, 22 Jan 2025
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This resort is quite nice. The property is beautiful and right beside the ocean (though there is no swimming in the ocean in this area). There are many pools and places to eat with a variety of food option. Our room was typical. Some of the difficulties we encountered include: -airport pick up - was to be included but we did not receive the correct information and had to pay both ways despite sending emails for support and more info -poor check in -long wait to get checked in and many items were not given to us (towel cards, map of property, info about the app needed) which meant we had to return many times to get all we needed - line ups for food were often quite long, especially for pizza -buffet food started to all taste the same throughout our week - simpler options needed in place of overly cooked overly sauced meats and veggies -bedding - the bedding included a top sheet and a thin blanket and a cover sheet - housekeeping removed our cover sheet and we had to make several requests to have it back as the thin blanket was not soft. We ended up grabbing what we wanted from the service cart and hiding it in our luggage so it wouldn't get taken back -drinks were plentiful, but long lines even to get water -pool side loungers were filled very quickly and there were not enough for all guests -there are off-limit areas for "members' only that were empty -I got food poisoning from something I ate or drank -Outside of the resort there are a few shops to browse and a mall close

10/10
Exceptional
Umit, 21 Jan 2025
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We had a great time …yes we will be back

10/10
Exceptional
Carolyn Mae, 20 Jan 2025
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We liked the location and cleanliness of the resort. All staff very friendly and accommodating.

10/10
Exceptional
Ishita, 19 Jan 2025
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The hotels service and food were great

8/10
Excellent
Clayton, 19 Jan 2025
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Most of the staff were excellent

8/10
Excellent
Daniel Edward, 18 Jan 2025
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Had a nice stay would come back sometime

8/10
Excellent
Lisa, 17 Jan 2025
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All resteraunts had extra menu items but with purchase options. It’s an all inclusive…also prioritized club members halfway through making my drinks. It was a nice place to honeymoon.

4/10
Poor
Josh, 17 Jan 2025
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They don't tell you they have "event" people in the hotel pressuring you to sign up for events and pay. They offer "discounts" if you attend a time share style meeting. The staff are all amazing. The food was decent but cold, especially in the buffets but most tasted good. I wouldn't return because of the high pressure you feel from the event people.

8/10
Excellent
Marvin, 15 Jan 2025
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Great staff View from our room on first floor level and yard was not well maintained

8/10
Excellent
Mark, 15 Jan 2025
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Solid 7

6/10
Fair
James, 14 Jan 2025
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The staff were very good. The hotel is worn out, tiles missing throughout the pool areas, crumbling facades and the pools were very cold. The so called 'hot tub' could in no way be considered hot.

10/10
Exceptional
BHUVAN SULUGODU MADHAVA, 14 Jan 2025
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Excellent All inclusive Resort!!

10/10
Exceptional
Elena, 13 Jan 2025
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Great stay

Wonderful stay, beautiful property. Although this was an adult trip, I did notice they had a great play area for children. The pools are clean & very nice. Can walk right onto the beach.

8/10
Excellent
scott, 12 Jan 2025
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Good beach location. Easy walk to DT

2/10
Poor
Kelline, 10 Jan 2025
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Property was ok but not what you see in pictures staff not good the food can’t even eat for the high price I paid all inclusive was reticular I had to go out and eat and waste more money on top what a paid for all inclusive

6/10
Fair
Francisco, 09 Jan 2025
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Great location and amazing staff. 3 (or 4) different options for restaurants inside the hotel, each of them with kinda unique experience

4/10
Poor
Alicia M, 08 Jan 2025
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More a 2 or 3* property with very poor food. But the worst is the sales people who constantly want you to join their "membership". It made the trip very unpleasant as they act like concierge but are really trying to make a sale.

6/10
Fair
Debra, 08 Jan 2025
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The front desk staff was very unhelpful but the rest of the staff was wonderful. The food was decent. The location was great. The kids club was awesome.

2/10
Poor
Mi, 08 Jan 2025
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When I checked in at the hotel lobby. One of the guys reached out asking me to join the share house program, to compensate the time I spent there, they will provide two tour tickets. Notes: those agents have office and desk in the hotel, so it seems like the hotel has close collaboration with those agents. We went to the event and spent 3-4 hours listening to their program. They sent us to the tours as they promised. But surprisedly, after I am back to US, the charge of two promised free tour tickets are not from them as they promised, the charge are from my credit card. I called them trying to explain what happened and they said they will investigate it and never got back to me. They charged my credit card without my permission. It was a horrible experience staying in this hotel, if you want to have an amicable vacation experience, choose another hotel.

8/10
Excellent
Zahfiro, 07 Jan 2025
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Waiting times when in buffet or new years were too long and food was undercooked or overcooked and dry, my room had a deficiency on the A/C which would stop and one second later start over again which would make me wake up all night for the loud noise plea a beep right after it would stop

8/10
Excellent
Mario Cesar Garcia, 07 Jan 2025
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I didn't enjoy the beach

6/10
Fair
Allison, 07 Jan 2025
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Drinks were weak and food was poor. The location was good.

4/10
Poor
Richard Scott, 06 Jan 2025
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This is a budget resort, everything is fairly average. The food is mediocre, the sheets on the bed were very rough. But the price is good so you can't expect much. Overall it was a nice place to stay.

6/10
Fair
Bhushan, 06 Jan 2025
expedia-logo-v2.pngTraveller

Overall average property, getting dinner reservations is hassle. They run out of food, or have limited supply. Member only events need to be open for everyone, considering cost of this resort. Most of waiters/staff are good but some have attitude. Fun activities like beach volleyball and water arobics, black jack. Really bad design for kids wrist band, one lady at reception told me next time she will charge me if the kids wrist band gets to tight :) Kids slide area and staff is really good. AVOID Amazing photos, RIP OFF, photos are as good as we click on phone and prices are outrageous, they try to extract money and don't tell prices beforehand.

2/10
Poor
Soraya, 05 Jan 2025
expedia-logo-v2.pngTraveller

This was by far the worst experience we’ve had in Mexico, and we travel here often. There were no available dinner reservations. App opens at 4 PM, and by the time we tried to book, everything was already taken this was within minutes . We were left with no dinner options, forcing us to go outside the resort. Don’t be fooled by the “all-inclusive” claim—it’s truly not. The food quality is cafeteria-grade at best, and the buffet selection is extremely limited with long lines. We couldn’t wait to leave. Thankfully, the resort next door, Casa Azul, offered amazing dining at a reasonable price.

10/10
Exceptional
Rania, 05 Jan 2025
expedia-logo-v2.pngTraveller

This was our first time at Royal Solaris and it did not disappoint. The food at the buffet was good with lots of options , the restaurants were great especially Pancho. The staff was absolutely fantastic. The beach and the views were breathtaking. Lots of activities for kids. Rooms were good for a family of 4. We will definitely be back.

8/10
Excellent
Blanca, 03 Jan 2025
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Good stay, with some minor details

Hotel was great and clean… we arrived pretty tired and the music was too loud at the pool that was impossible to take a nap. The following days were pretty good on that. Staff was very nice, food was good, just uncomfortable that they were pretty insistent on selling you a tour on their new building for free tours… we just needed to rest and stay, we didn’t need to see any other facility. My hotel app didn’t work to make any dinner reservation any day. We used the Mexican and the Asian places for dinner, both were great and with very friendly staff.

4/10
Poor
Jesus, 03 Jan 2025
expedia-logo-v2.pngTraveller

AC in room did NOT work throughout our stay. I placed 4 calls to the front desk to have it checked out and did not get fixed. It took 2 attempts to unclogged the shower drain . Had to upgrade our room for 400 US dlls extra.

4/10
Poor
Ammar, 03 Jan 2025
expedia-logo-v2.pngTraveller

Customer service is subpar. Someone had smoked from the room upstairs and dropped the cigarette stubs and ashes down in our balcony. The front desk did not take any action and this kept happening for multiple days.

2/10
Poor
Cedrick, 03 Jan 2025
expedia-logo-v2.pngTraveller

Review for Royal Solaris, Cabo San Jose 3/10 I recently stayed at Royal Solaris in Cabo San Jose, and unfortunately, my experience was far from the relaxing getaway I had hoped for. First, the food was consistently disappointing. Dishes were either undercooked or overcooked, with very little variety throughout the stay. For an all-inclusive resort, I expected far better quality and more options. To make matters worse, the drinks were off-brand, watered down, and often had a grainy texture that left me with headaches rather than enjoyment. The amenities were not as advertised. The rooms were dirty, with stained bedding that raised serious health concerns. The water pressure in the showers was almost nonexistent, making it difficult to feel clean. It’s clear the resort is cutting corners on basic upkeep and hygiene, which is unacceptable. The transportation service they partner with is a complete scam—be prepared for unexpected fees and delays. The spa was another letdown. Male clients are apparently unwelcome for certain services like waxing or massages, which felt discriminatory and unprofessional. Additionally, the lack of communication between staff and guests was frustrating. Non-members and members seem to receive completely different levels of service, but this distinction isn’t made clear at any point. The concierge was unhelpful and seemed uninterested in resolving issues.Overall, Royal Solaris fell short in every category—poor food, misleading amenities, and terrible

6/10
Fair
Manish Kumar, 02 Jan 2025
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Food on the day 1 was worst

2/10
Poor
Neha Rajendra, 02 Jan 2025
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We were disappointed with our stay at the Royal Solaris. The service was not good, the drink offerings not great! Lack of food options even in the buffet. The restaurants will not accept walk ins so if you do not get a reservation you are stuck with the buffet. And you can never get reservations on the day you check in! We are a vegetarian family and they were not accommodating at all with the food options. They would not make veggie tacos since the stand offered meat tacos. All they had to do was not add the meat!! Literally!! Never going back to this resort!

2/10
Poor
Laura Ann, 02 Jan 2025
expedia-logo-v2.pngTraveller

Food was terrible, only one restaurant open at a time, if other restaurants were open had to make reservations the day before, charged you for room service, time share people hounded you for over 3 hours, security was rude to my daughter for a broken wrist band, bathrooms we’re disgusting, overall cleaning was not good, house cleaning was minimal, workers were always grouchy and never smiled. Entertainment was only for little kids, had to always travel, need to be open about ocean availability to play in, activities were not like advertised, time share meeting was such a joke and our guy was full of lies. ABSOLUTELY Disappointed!!!

10/10
Exceptional
Miguel, 02 Jan 2025
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Good place

10/10
Exceptional
Michelle, 01 Jan 2025
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I love that they have a kids club and waterpark. Although quite small, it is the only waterpark in San Jose, making this my first choice when traveling with kids.

10/10
Exceptional
Michael, 31 Dec 2024
expedia-logo-v2.pngTraveller

Karen the Dr. on site was amazing when my wife fractured her foot. All the staff we spoke to were so very helpful and nice.

6/10
Fair
mohit, 31 Dec 2024
expedia-logo-v2.pngTraveller

Check in was good and easy Room accessibility was good We booked room with partial ocean view. Room was not even closer to this. Can't see bit of ocean unless we step out of patio all way to garden/pool area Now come to food part and drinks part. Isn't that main thing in all inclusive resort. That was a JOKE Buffet place was terrible. You reach in last 2 hours of closing, they will stop replenshing items. Quality of food and selection was terrible. You can get oatmeal but no nuts to put in it. For speciality restaurants, they had 3 of them. If you don't get lucky in making reservation, then best of luck to deal with buffet. They told us to use app to book which NEVER worked in whole stay of 5 days. Only one omlette station in morning so most times lines will not encourage you to even dare to get it. People were getting 3-4 at a time Only one pizza station in whole resort and only one person working. He would do whole process from start to finish so lines will be huge all time. Timings were only 12-6 so means you have to plan Same with snack bar. No vegetarian options. Chicken nuggets and fries were as bad as you can get. Nachos were okay. Drinks were all/most crap. No good scotch or whiskies. Most drinks seem like water down so even if we will ask for double, it was not good. So with all above, we end up eating few times outside resort. Will not stay with this next time for sure.

6/10
Fair
James Joseph, 31 Dec 2024
expedia-logo-v2.pngTraveller

Overall our stay was great. This place is good for families. The kids enjoyed the water park and the pools very much. The beach was beautiful and clean. Staff were very friendly and accommodating. Never had to wait long for mixed drinks or beer. The bar tenders were amazingly fast and served up some really nice tasting mixed drinks. Some areas that could use improvement are food options and quality, and the beds in the rooms. We had two small beds for two adults and two children. Two of us barely fit on one bed and they were not the firmest. The food and the buffet was mostly the same every day and most of it was unappealing. There were not many lunch options except for a pizza stand, which was great, but a long wait time to get an order in. And there was a place that served burgers, hotdogs, fries, chicken nuggets, and a few other items. My kids usually like chicken nuggets, but not the ones from this place. For dinner there were about four restaurants that require reservations. The catch is you have to try to make the reservation the day before via an app. And some restaurants may not be open on certain days. We preferred the food at the restaurants over the buffet.

2/10
Poor
Jaspreet Kaur, 31 Dec 2024
expedia-logo-v2.pngTraveller

The property location is good and I think thats the only positive part of this resort. They advertise it as an all inclusive resort but there is nothing really good there. They were short staffed at most places. They stopped refilling different stations in the cafeteria around 9pm even though the dining room is open till 10pm. Nothing good in dining options as such - you ask for anything and their answer is that its not available even though its on the menu. Their pizza is good but very long wait times there and the poor single person there has to handle all customers. He does a good job though. We ended up going out most of the time or filling ourselves up with the pizza. Best part is that the beach is walkable and very clean and quiet. I am not paying this much for an all inclusive resort. I would rather pay and get good food.

10/10
Exceptional
KEVIN, 31 Dec 2024
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N/A

10/10
Exceptional
Jose Calderon, 30 Dec 2024
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Beautiful ocean views

4/10
Poor
Sandro, 29 Dec 2024
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The property is ok… the building is old and needs updating specially al the furniture and the rooms and buffet restaurant is grossly and dirty .. the stuff are entitled and not friendly with the national Mexicans.they did have 3 people working there ready friendly, and professionals. Diana at front desk , monseth and Eduardo at the buffet

4/10
Poor
Roya, 29 Dec 2024
expedia-logo-v2.pngTraveller

it was not a good experience. The resort was dirty and had limited dining.

4/10
Poor
Ravindra, 28 Dec 2024
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Old

6/10
Fair
Erika, 27 Dec 2024
expedia-logo-v2.pngTraveller

I did not like that they charge a service fee for room service , and they are very limited on the availability for food and do not have many options. Also, the poeple that are travel agents in the front area of the resort are always trying to sell you an excursion after kindly declining multiple times, they are very insistant.

10/10
Exceptional
Jeremie Jenkins, 27 Dec 2024
expedia-logo-v2.pngTraveller

From checking in to check out, the staff was so helpful and accommodating. The property was clean and organized and not too crowded.Dee my concierge was amazing. Checking in with me throughout the day to make sure my needs were met. I will be back to this property.

8/10
Excellent
Shi Wei,, 27 Dec 2024
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There is good beach and beautiful view.

6/10
Fair
Kevin, 26 Dec 2024
expedia-logo-v2.pngTraveller

Property is nice that's about it. Very disappointed about the quality and varity of food. Restaurants and buffet were the wost i have seen so far. Beverages were decent but need major improvement on the food. Ex. No parmesan cheesse for Italian food, no beacon, Sausages on brekfast menu, they offer capresse appetizers (Basil, tomatoes and cheesse) instead it comes with lettuce, etc. FOOD ITS A JOKE....

10/10
Exceptional
Adriana, 26 Dec 2024
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Beautiful place

2/10
Poor
Anil Kumar, 26 Dec 2024
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Worst and limited food , alcohol quality sucks

2/10
Poor
Nanda Kishore, 26 Dec 2024
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Staff not friendly and food options are limited so please check twice before going to this place

10/10
Exceptional
Mervyn, 24 Dec 2024
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Really enjoyed the stay. Staff made a fantastic vacation. Found the food fresh with fresh fruits and quality drinks. Service was over and above.

4/10
Poor
suzanne, 23 Dec 2024
expedia-logo-v2.pngTraveller

the lattes from the deli were wonderful, that's the one nice thing I can say. Ridiculously long wait to checkin, inconsistent wifi across the property, no Prosecco/champagne offered as part of the all inclusive despite many of their promotional pics and videos showing champagne. Sometimes the bars had Absolute or Stoli but often the only vodka they had was Smirnoff. The buffet/ hot meats seemed to have sitting awhile and were often dry and unappetizing, the "fresh squeezed" OJ was absolutely not fresh squeezed and it tasted more like an orange drink/soda than juice. The guacamole was watered down to the point it was not flavorful. No hair conditioner provided. I could go on. If you still decide to go, make sure to ask for extra "towel cards" at checkin, if you don't you can only receive one pool towel.

10/10
Exceptional
Nereyda, 23 Dec 2024
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I loved it!!

8/10
Excellent
Barbara, 22 Dec 2024
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Hotel transportation was very easy and good. Hotel has construction going on so our room had quite a banging. Air conditioning was not the best however the cleanliness was very good. Felt very safe at all times.

2/10
Poor
Yuliana, 22 Dec 2024
expedia-logo-v2.pngTraveller

Probably poorest experience I had with all-inclusives… The food was bad quality and not tasty… The beaches in the area are not swimmable due to high waves and viscous sands. There is only one pool in the property, and it’s not heatable; almost no entertainment during the day aside of the mid-day aqua-aerobics. In addition, there are member-only areas in the property, where regular customers are not allowed (with better quality amenities, food and separate pool). Overall, you are better off with a regular hotel, since you will end up looking for some better food and some entertainment, and will eventually need to travel quite a bit to reach any swimmable beach (Palmilla is the closest, Chileno is the other one). Very disappointed! Waste of money!

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