Motel 6 Austin, TX

6.2

Fair

601 Guest reviews

6.2

Fair

601 Verified Reviews

Read all reviews

Cleanliness6.4/10

Service7.0/10

Comfort6.0/10

Condition6.0/10

location6.2/10

Neighborhood5.4/10

Amenities6.0/10

No Water

The water was out for my entire stay and that was stressing to deal with because apart from getting the room from a business trip I extended to take a shower and couldn’t.

There were dead and alive bugs in the bed. When I untucked the sheets, a pair of undergarments fell onto the floor.

Property grounds were dirty. The laundry room only had one washer that worked, & the air conditioner in there was broken as well. The pool had a lot of dirt in the bottom.

Worst experience

I would like to express my dissatisfaction with my recent stay at this hotel. I had booked a room for $412.77 for the weekend as I was attending the Formula One race, but upon a very late arrival, I discovered that the room was dirty and infested with roaches. When I spoke to the young man at the front desk, he informed me that there was no manager on site and no other rooms available. This left me with no choice but to check out immediately, leaving me with no place to stay for the night. This level of service is completely unacceptable and I am extremely disappointed with my experience. The fact that there was no one available to address the issue and provide a solution is concerning. It is also concerning that such a hotel would have issues with cleanliness and pests. This has left a negative impression on me and I hope you can address this issue and ensure that it does not happen to any other guests in the future. Thank you, Carlos Diaz Room 216

Front desk was friendly and kind.

Love staying at this Mitel 6 because you are allowed to check in early if there is a room ready.

The pool needed cleaning and the ice machine never had ice. The non smoking room that I was in has a slight smell of stale cigarette smoke.

There were a lot of roaches and a pervasive smell of mildew/mold in the room that was really unpleasant. staff was great though, just not a lot you can do about those kinds of inconveniences.

The water pressure was actually good!

Its ok

This hotel is cool the pool is clean but its due ror an upgrade and uts small

Por la madrugada

Descase

It was alright.

Convenient

Mucha tranquilidad

It was a strange smell in my room, something like smoke but it was not tobacco. Bath was not clean, room itself was small and dark. Homeless person was sitting next to the building, almost next to my door though nobody cared. Parking is large, stuffs are nice and helpful.

there were cockroaches in my room, really disgusting.

The motel was very unsafe

Room was clean and NOTHING ELSE!

TV had no working HDMI ports. Air conditioning unit didn't work properly. No venting fan in bathroom. View was a parking lot of junk cars. No parking available near rooms. WIFI signal was too weak to support any device. Front desk was unattended for whole visit. Only had towels for one person and no one at desk to get more towels.

It was close to a few restaurants the staff were friendly and accommodating

Don't book with this chain. We canceled our reservation but not only did not they cancel but they kept it open and charged me a no show fee of $70. These people are complete crooks and will take advantage of your situation at every corner. I called corporate and got the run around and they refuse to refund my money.

Worse manager ever!!!!!

Mañager is a horrible person abd has no soul and her assistant Nancy is just as horrible. They are running a sex ring out of the hotel. Ill report it to the police. Not to mention the manager refused to ive me her name.

Great quite place walmart on the other side of 35

Cheaper but you pay for what you get.

Lets start off that only one side of the hotel gets wifi that would be the front ones facing the road. I had to hangout outside in the front to use the wifiThe ice maker never worked the whole time I stayed there. Lastly the remote in every room i was in didn't work correctly.

Cheaper isnt always good

Well I'm homeless and needed a place to warm up at so rented a room here it was cheaper out of the choices. But the room had 2 lights out, no internet, remotes don't work, and the ice machine didn't work. Service was good considering the state of the hotel.

the cervice and very clean

😍

👍

Nice room sketchy locale

The room itself was extremly clean and well furnished. The exterior though was just lacked luster. There was alot of people always hanging out in the parking lot. The vending machines (all 3) didnt work at all. And house keeping made it a point to knock daily at 9am asking if your checking out waking me up every time. That was frustrating to say the least. Other than that, overall, 6 out of 10.

Room had a bad odor of cigarettes and smoke

The room had roaches running around.

Great

Not bad.

While there for one night there was 4 roaches crawling around and the room smelled like raid. This is a horrible place to stay and I wouldn’t recommend anyone to stay here. The bed was on a wood platform that didn’t even cover the entire mattress so the edge of the mattress was just dangling.

There was nothing to like.

The room smelled like an ashtray. It was super dirty had roaches all over. Someone tried to get in the room in the middle of the night as well. Never again will I stay there!

They have roaches

Customer Service was A1. Property is going through renovations so bare with them! (:

Not the best area

I've stayed in this Motel 6 location many times before in the past and I'll most likely stay there again in the near future. The front desk clerks and housekeeping crew have always been extremely welcoming, courteous and super friendly. They go above and beyond to make sure you're taken care of!!!

Super friendly staff!

Room improvement need asap.

The room smelled damp all the time, bugs crawling on the ceiling that has water damage. The table is falling apart with screws sticking out.

Don’t stay at this place

This hotels need to be demolished by now, this are old and staff seems not to care about the cleanliness of the place. This are becoming a homeless refuges.

Ashtray Room.

We are from Louisiana. When we arrived we were assigned non-smoking room 220. Opened the door to put our cloths in and the room smelled like we were inside a ashtrsy. Contacted front desk. They give us another non-smoking room 108. Walked inside that room and it had same smell OMG! We were attending F1 race weekend at Circuit Of America's race track. With no rooms available in the area for under $1000. We was faced with accepting this room or go home. We apprehensive stayed covering our heads under covers trying to sleep Friday and Saturday night. When I went to front desk for second room I explained I was allergic to smoke! They gave me second non-smoking room that had a repulsive smell same as first room. I would not stay there again under any circumstances.

A decent hotel for a couple nights. They have security at night.

Nothing

Excellent

Love everyone here staff and especially front desk very welcoming

Staff n hsk very well job

solidly utilitarian and least expensive bed around

most guests seemed to be blue collar construction worker types. . . best I could tell they all arrived about 7pm, were in bed by about 8pm and by 8am they were ALL long gone. Super convenient location, property not much to look at. . . but room was B+ clean, B+ updated-ness.

The rooms and service are fine, standard Motel 6. The row of guest rooms on the back of the building are very tightly next to a fence with barbed wire, and does not have high visibility, particularly at night. I had no issues, but would consider this if visiting, particularly alone.

Smoke odor in non smoking room

Hotel room was non smoking and it definitely smelled like cigarettes upon entering the room. Leaving the next morning, my belongings reeked of cigarette smoke. Terrible experience for myself and my child who has asthma.

Good....

No refrigerator. Beds not made. Low water pressure. Lots of suspicious activity in the parking lot. Walkways filthy.

Horrible

People fighting outside, guys on balconies, steps, and on groups around cars. Music playing there was a car getting repoed, the “worker” was talking to his friends and I tried at least 10 times to co tact them in 2 days as well as an agent from hotels.com and neither of us could get thru to cancel my stay. This place is horrible and would not recommend to families or anyone with small children like myself. 0/5 stars!!!

Had a hard time finding it but once we did it was good. Easy to get back on the interstate from there.

Non smoking room that smelled of cigarettes. We couldn’t turn on the bathroom light/vent because of the smell it brought in.

Front desk made check in fast and efficient

Another trip to San Degio, CA

Great overnight stay had all the basics

I was given the room in back of the hotel, it has a razor wire around the complex behind it kinda felt like I was in jail or something the door didn't shut all the way ans the cleaning lady's cart woke me up way too early on Sunday morning.

*

Good place to stay

Night at 6

They get the job done!!

Everything...

My stay

The stay was normal and morning staff needs help Lady works night very nice and profeshional

Basic but clean

The room was very basic. NO microwave or fridge. TV didn't work. But it was clean and surprisingly quiet. I slept good.

Warning

Agressive men on property lots of cops and undercovers drug activty as a single woman Ibdidnt feel safe

Not good environment around.

Property was clean af, staff was friendly , rooms were very clean !

Good location the room was small and it is to bright in the room with the curtains closed.

GROCE!

Best stay

Our stay there was wonderful

Room was good, no problems. However, getting to my room (146) from the parking lot, I had to go well around a man apparently sleeping on the sidewalk. He was still there when I left in the early morning. I didn't notify the management. Because the man's behavior was atypical, it made me uncomfortable. He didn't speak to me or in any way threaten me.

Quick trip

We had a last minute reservation for an quick one night stay in the city. Motel 6 was as expected. Service was good and no issues whatsoever. Only inconvenience was the location itself as you have to drive a long way make a-U turn and drive long way back just to get to the hotel.

decent place

all awas good

Water would not get hot. Under door big crack to let noise and light in. Shower curtain smelled musty.

This is the worst experience I have ever had in a motel first when I arrive to the home it smells like cigarettes I could barely breathe then I talk to the reception and he switched my room to the other one however in the other room the air conditioner wasn’t able to change the temperature and it was freezing in general I had terrible experiences I had to leave the motel two hours later and I didn’t even stay the night I will not recommend for anyone to go there!!!

Smelled funny. Not in the best part of town.

Not a great stay

Upon check in they didn’t ask me how I wanted to pay and promptly charged the card I used to hold the reservation. I wanted to use a different card and it took 15 minutes to get one card refunded and a new one charged. Then they assigned us a room that to our surprise was occupied. Bit of an awkward moment when our keycard opened a room with people in it. When we finally got an unoccupied room we realized there was no fridge, no iron, no hair dryer and no coffee maker. A mini fridge and coffee maker aren’t necessarily standards, but an iron?? Been a long time since I’ve stayed in a hotel room that didn’t have an iron. Lastly, we were there for 43 hours and we had to have our keycards reprogrammed three times because they stopped working even though we kept them away from our phones and other cards.

N/A

Motel 6 Review

I wouldn't recommend this particular Motel 6 because as I arrived i saw someone refilling their car with gas and a few questionable looking individuals. There were those tiny cockroaches everywhere. It was non-smoking but still smelled bad.

This was a very clean room, it was right on the expressway.

There was no warm water . The hotel room smelled like cigs. The linen was dirty .

Overall okay

Room was very humid, so humid that my hair didn’t even dry completely in the morning so It felt nasty the whole day. Overall okay stay, a little bit more expensive than I wanted it to considering the room was humid

The only complaint I have is that the people next-door to room 123 came in at two in the morning there were about seven people outside of the room next to me making loud noise talking about the night that they had, no respect for the people who were trying to sleep.They finally went in around 3:30 and I left at almost 4:00.

The room smelled of cleaning fluids. So strong that I could not stay in the room more a few min.

Graciela was amazingly kind

Available when needed, and at a decent price.

Nothing, it was noisy, no hot water, dog feces, cats hanging around outside, people hanging around and drinking outside next to my room, just terrible.

The room wasn’t clean. There was used Q-Tips on the floor of the restroom. The way the restroom was designed felt like a prison shower. There wasn’t any wifi available. Roaches. The property was disgusting.

Disappointed, Pool was closed.

The shower only had cold water. I could hear my neighbors being loud at 2 am. The lights outside the room were obnoxious and didn’t let me sleep. The bed was uncomfortable and the pool was closed.

Quiet

DISAPPOINTED STAY

I was upset to find out that the room i reserved/booked online was double booked which had a refrigerator that I NEEDED, so i had to get anyother room with NO REFRIGERATOR. Then when I got in the room there was still drity towels left in the room. I also was disappointed that I was NOT able to use my FIRESTICK that I bought with me. That is something that is big for me. I like to be able to use my FIRESTICK when I travel. So my stay was NOT great.

Bueno

Buena relacion precio-beneficio, cosas que mejorar como el agua caliente (no hubo)

Sunny day in Austin.

Friendly, clean, not too noisy. Good quality price.

Awful. Disappointed. At 4am was a fight in another room. The room had a weird smell. I won't book it again

fresh clean

The staff was very friendly and professional painted. I would stay here again

Pretty good job for the price.

Everything went well, except the maid forgot to do my room for four days. The office staff made up for it by providing me with clean towels, toilet paper, etc.

No refreg.

Good no refreg.. When i paud for one

Is ok

Rooms were nice but no refrigerator or microwave as website claims.