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04 Jun 2025
Wednesday
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05 Jun 2025
Thursday
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2 Adults - 0 Child
1 room
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Hotel Description

When you stay at BreakFree The Point in Queenstown, you'll be on a lake, within a 5-minute drive of Lake Wakatipu and Queenstown Gardens. This eco-certified aparthotel is 9.1 mi (14.6 km) from Coronet Peak Ski Area and 11.6 mi (18.6 km) from The Remarkables Ski Area. Make yourself at home in one of the 20 guestrooms, featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards. Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.

Hotel policies

No cribs (infant beds) available

No elevators

Qualmark Sustainable Tourism Business Award

LGBTQ friendly

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: 5:30 PM
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-in is available
  • Contactless check-out is available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 200.00 per stay

We have included all charges provided to us by the property.

You need to know
  • Free in-room WiFi has a 1-device limit.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
The front desk is open daily from 9 AM - 5:00 PM. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
18
Optional fees
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 1.1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

English

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Laundry

Entertainment

Non-smoking

Other

Ski storage

Laundry facilities

Front desk (limited hours)

Free self parking

Outdoor furniture

Walkway to water

Hotel reviews

8.4
Excellent335 Verified Reviews
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Cleanliness8.2/10
Service8.0/10
Comfort8.2/10
Condition7.8/10
location8.4/10
Neighborhood8.8/10
Value8.2/10
Amenities7.8/10
10/10
Exceptional
Daniel, 07 Feb 2025
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would stay here again

this place has spectacular views and quiet vibe. top area for living room balcony and kitchen and downstairs area with 3 rooms and 2 bathrooms with showers. i would stay here again. especially with 5 people (2 couples) and single

10/10
Exceptional
Pahi, 31 Dec 2024
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Excellent location! Apartment is situated with stunning views!

10/10
Exceptional
Andrew, 09 Oct 2024
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Amazing views. Very clean and tidy. Heated floors in bathrooms

6/10
Fair
Cristal, 08 Oct 2024
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Breakfree is on the lake/you can access the jetty. Lots of space if staying with a family. Very steep parking / hard to exit on a main road but you can do it! loved having kitchen. Our washing machine/dryer did not work but had assistance but on return had to wash everything again. No walking distance food options but you do have your own kitchen

10/10
Exceptional
Jason, 16 Sep 2024
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Appartment was just what we needed. Cheers

2/10
Poor
Isaac, 19 May 2024
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Unfortunately will not be returning or able to recommend this property, we stayed in apartment 23 from dirty rooms with dust on the walls, hairs on sheets, musty smell in lounge from water on the bottom of windows. The bathroom just stunk. Truly shameful as tried to speak on check out but was instructed just to leave the key on the desk.

2/10
Poor
Kadambari, 17 Apr 2024
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Studio was just like motel. Very expensive and not good value of money. I stayed for 6 days and never saw the property manager or anyone at reception. Views are very good that is the only positive

10/10
Exceptional
Silvia, 01 Apr 2024
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Wonderful location! Excellent room

10/10
Exceptional
Emma, 28 Mar 2024
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Helpful and accommodating hosts, especially with our mountain bikes and early entry/late checkout

8/10
Excellent
Gerard, 17 Mar 2024
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Can be rather difficult joining the road into Queenstown or towards Frankton when it's busy.

10/10
Exceptional
Tracy, 31 Jan 2024
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The room was very nice and the view was amazing. Easy walk or drive to downtown. Highly recommend!

4/10
Poor
Paul, 25 Jan 2024
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Our room was not ready at check in and when we got to our room there was no toilet paper. Arrived in room to find the photos in no way reflected the room we were issued as it was much older and not refreshed like rooms in the photos, it had floor tiles that were cracked, workers were repairing structural damage under the unit making incredible noise for the 2 days we were staying there. We were not offered a discount or room upgrade which would have been appropriate given the nightly cost of this room. Really disappointed and would not recommend.

8/10
Excellent
Darryn, 25 Jan 2024
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Very handy if you don't want to stay in qt itself. Very quiet and awesome views from the room and complex.

2/10
Poor
Irene, 14 Dec 2023
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Family trip Queenstown

Rooms were pretty dirty. We saw walls were covered with filthy dirt. Bathrooms weren’t even clean enough. Bedsheets had hairs as if it wasn’t changed. Not very impressed with this proposal. Looks like it’s been rented to young kids

8/10
Excellent
Verified traveler, 07 Dec 2023
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Ok stay for one night

Booked a studio appartment with lake view. Was abit disappointed that the room was so far from the lake but it had views looking inbeetween other appartments buildings. Room was clean but old and run down. Highlight was the friendly reception staff who were very kind.

6/10
Fair
Joanne, 16 Sep 2023
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Great location and fit for purpose

We really loved the location of the property and the on site manager was very friendly and accommodating. The only downside is the cleanliness of the apartment which needs a lot of attention.

10/10
Exceptional
Rohan, 21 Jul 2023
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Host helpful

8/10
Excellent
So-Yong, 15 May 2023
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The 3 bedroom unit with two washrooms was spacious and staff were friendly and accommodating to our needs. The view from the unit was excellent.

10/10
Exceptional
Phillip, 14 May 2023
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Good

10/10
Exceptional
tegan, 20 Apr 2023
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lovely and roomy, very comfortable

8/10
Excellent
Arnold, 05 Mar 2023
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Very lovely views. Unfortunately our view included the trash area as well.

10/10
Exceptional
Conrad, 25 Jul 2021
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Breakfree the point

Nice place to stay with great views and good sized living room.

8/10
Excellent
Verified traveler, 13 Jul 2021
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Very good staff, the property was clean and good views

6/10
Fair
Verified traveler, 03 Jul 2021
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Room excellent but drive into property was iced up and dangerous.

6/10
Fair
Verified traveler, 02 Apr 2021
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Good location, very tired interior that hasn’t had attention in many many years. Not what I would expect of an Accor property. Quite disappointing

8/10
Excellent
Hayley, 24 Nov 2020
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Convenient stay

Great view from the apartment, nice location close to town. Easy access to the lake and the trail into town.

8/10
Excellent
Tony, 22 Aug 2020
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Room was warm and comfy, location great, person on line was helpful and great

10/10
Exceptional
Verified traveler, 24 Mar 2020
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Beautiful view of the lake and conveniently near the downtown area of Queenstown if you have a car. The staff was very helpful too! Peaceful and quiet during our stay in March, 2020.

10/10
Exceptional
Carsten, 04 Mar 2020
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Lake View and very quiet

Nice Appartment, very quiet, amazing lake-view. Parking direct in front. All good! Lake-Track into Queenstown, nice 25 minutes walk.

8/10
Excellent
Aaron, 19 Feb 2020
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Break Free is good value

Great middle of the road accommodation. Apartments are a little bit tired but comfortable. We have stayed at Break Free twice & are booking again in November. Good value considering it is Queenstown & our 2 bedroom apartment had fantastic views of the lake.

10/10
Exceptional
Lanny, 15 Feb 2020
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Nice and clean

Great place to stay with a view

10/10
Exceptional
Verified traveler, 19 Jan 2020
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Modern and clean, beautiful views, very steep driveway, about 20-30 mins walk to cbd, kitchen, bathroom and laundry excellent.

6/10
Fair
Luck, 13 Jan 2020
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The driveway is difficult to ride in. Reception area is always no one attended to.

2/10
Poor
JS, 21 Nov 2019
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The property had odd rundown furniture and odd crookery. Couple of chairs were wobbly. One chair was broken and had to be replaced. Electric kettle was also broken and had to be replaced. Daily cleaning service was not offered. Bathroom toiletries, tea/coffee etc.were insufficient and were not topped up everyday. washing power had to be asked for washing machine.. Very disappointed as we stayed there for four nights. Won't stay there again. Overall the property needs renovations and replacement of furniture/appliances.

10/10
Exceptional
Verified traveler, 05 Nov 2019
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Unbeatable lake view!!! My family stayed in one of the 2-storey apartment. Highly recommended to anyone travel to Queenstown!

10/10
Exceptional
Verified traveler, 17 Apr 2019
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Amazing view! Super clean. The drive way was an experience.

8/10
Excellent
Verified traveler, 08 Apr 2019
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Amazing views and fully equipped kitchen. Comfortable but a little tired and needing an update soon.

10/10
Exceptional
Verified traveler, 24 Feb 2019
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Location, the view of the lake and the mountains and the staff

10/10
Exceptional
Verified traveler, 20 Feb 2019
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Excellent view of the lake, friendly and helpful property manager, close to town centre and shopping complexes.

8/10
Excellent
Kelly, 17 Feb 2019
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High price for not much comfort

Apartment style room as opposed to a typical hotel. The bed was 2 singles pushed together so had a big hump in the middle. Overall for what we paid ($300 for one night) we weren’t really happy as would normally expect a lot more for that price - but it was a last minute reservation so we had no choice as everywhere else was booked. Staff were really lovely and certainly were a credit to the establishment.

8/10
Excellent
Verified traveler, 15 Feb 2019
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Great location and view. Right on the lake. near Town centre.

6/10
Fair
Verified traveler, 16 Jan 2019
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Great view, but needs updating.

Larger space size than expected, but kitchen area was lacking in size and items to use (ie. dishes). Bathroom needs renovation as floor tiles are coming up and sink needs replacing. Good location, quiet, awesome view of lake and mountains, tons of room for parking. Our room was far from router so wifi access was sparce at times.

8/10
Excellent
Doug, 14 Jan 2019
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The location was perfect for us. We could easily walk to town along the lake without being in directly in Queenstown. The views from the apartment are outstanding. It's directly on the lake with beautiful mountain views. The apartment is very well equipped with everything you need. It's getting a bit rundown and needs some updating.

8/10
Excellent
Al, 24 Nov 2018
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Great to have so much space and a good view. Very good service too with friendly staff

10/10
Exceptional
Verified traveler, 21 Nov 2018
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We all liked the location - short walk in to town -

8/10
Excellent
Mark, 20 Nov 2018
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Excellent location right by the lake. Friendly and helpful staff

8/10
Excellent
Verified traveler, 16 Nov 2018
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view was great. driving was a pain in the tight entries

4/10
Poor
Geoff, 15 Nov 2018
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Extremely outdated room. Felt like we had stepped back into the 90’s. bed not very comfortable and not enough power points (instead of putting more in they run an extension cord). Only good thing about the place was the view which isn’t really hard to get anywhere else in Queenstown

10/10
Exceptional
Suzanne, 11 Jun 2018
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June18trip

A fabulous stay in a great apartment with good facilities and heating. Fantastic views and easy access to Queenstown. Would highly recommend.

8/10
Excellent
Verified traveler, 18 May 2018
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Beautiful location. With excellent water views.

Great place for a family. Housekeeping requires to improve their act. Drains were clogged with hair. Carpets required a good clean.

10/10
Exceptional
Sam, 12 Apr 2018
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Outstanding views and comfortable apartment

Loved our stay here, we spent 4 nights here. Apartment was very clean and beds were comfortable. The view from the balcony and the main bedroom were outstanding

6/10
Fair
Gordon, 03 Apr 2018
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Overlooks lake Wakatipu, with stunning views.

Lovely sized unit with 2 separate bedrooms. Friendly check in guy, all very straightforward. Unfortunately the room is tired and needs a major redecorate. Has the feel of being run on a shoestring with little being spent on keeping the place nice.

8/10
Excellent
Verified traveler, 12 Mar 2018
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Surprisingly good. Spacious apartment with good facilities, comfortable beds and clean. Excellent value.

8/10
Excellent
Verified traveler, 19 Feb 2018
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Not suitable for disabled people.

Situated on a slope like nothing I've experienced before. Some vehicles were slipping back (summer) and SuperShuttle couldn't take our cases to reception.

2/10
Poor
Paul, 19 Feb 2018
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Such a shame, it could be so good.

We arrived to find our room extremely dirty and in a poor state of repair, so requested to move to a different room. The second room was marginally better but still disgustingly unclean. The overall impression was that the demand for accommodation is so high in Queenstown, that the management are getting away with the absolute minimum and resting on the constant flow of business without a care for any repeat business. The general level of cleaning was the worst I have ever experienced and the maintenance appeared non-existent. We had at least 10 light bulbs that were blown in our apartment and a lampshade that was ripped and broken, but covered in dust, suggesting that it had been in that condition for months. We also had missing plugs in the sink amongst other disappointments. I raised all of this with the management who didn't seem to know how to respond, let alone do anything about it. Avoid unless you really cant get a room anywhere else.

8/10
Excellent
Verified traveler, 17 Jan 2018
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Handy to walks and town centre. Great views.

Relaxing.Close to all sight seeing things in Queenstown and good walks to do also.

10/10
Exceptional
Verified traveler, 25 Dec 2017
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Perfect for our stay

Thanks to Vinod for arranging a late check in as we arrived at 11pm. The apartment was lovelywith greatviews and all amenities exactly as seen in the pictures. will stay here next time in QT.

10/10
Exceptional
Verified traveler, 29 Nov 2017
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Great view and great comfort. Had a split level apartment very clean and in a good location.

8/10
Excellent
Hazel, 22 Nov 2017
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Great location

Great location and price. Jason at the front desk was very helpful and nothing was too much trouble for him to deal with.

4/10
Poor
Usha, 22 Nov 2017
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Reception closed at 5 pm in Avery busy resort area. Should have more information at check in regarding easy of dropping bags off one lever above before parting car in car park . We had the tedious task of carting our suitcases 2 flights of stairs . Location and lake view from balcony great and distance to town centre pleasing . We decided to eat in . Set table for dinner and all plates in the upboard had a smell of eggs. This was off putting . But even worse was that the dishwasher was full of dirty dishes from the last occupants . So does this really mean that the cleaners didn’t even bother to do the dishes for the new tenants that were coming in fresh (like other hotels do) . So how are we to be certain that the linen was all fresh either cosif they did change the sheets the. They would have realised that the electric blanket needed to be turned off . So between when the cleaners get in and our arrival the blanket was on. Overall the apartment was expensive but the service and condition was poor for a breakfree . Also the dust on the television screen was thick . So who is cleaning what ? Also need to have instructions regarding how to operate the television . Not all that arrive are electronics saavy. Overall disappointed

8/10
Excellent
Verified traveler, 11 Nov 2017
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On the lake with magic view

Lots of space with fabulous views of the lake/mountains. Split level with bedrooms downstairs. Good kitchen setup with plenty of cookware. Washing machine & dryer in the apartment was a great asset. On the lake, so walk access to town centre simple, but for those unable/not used to walking slopes it might be a challenge to get back to a higher placed unit. Carparking undercover (but realise that this is Queenstown on the side of a mountain - the driveway is steep!). Negative was that the lounge furniture is a little shabby - the supports are lacking, so not as comfortable as they could be, and there were traces of food stuck to the upholstery. Would happily stay here again.

8/10
Excellent
Chester, 02 Nov 2017
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Wide views of Lake Wakatipu

A pleasant half hour walk along the river bank to the main center. Clean, spacious and comfortable. Slightly tired décor but that reflected in the fair price. Thoroughly enjoyed my stay there.

10/10
Exceptional
Sandra, 16 Sep 2017
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Great location and an excellent view.

Family gathering in Queenstown. This was the first time for us to visit Queenstown and we absolutely loved it. Weather was cold and lots of snow around which we were hoping for. Beautiful scenery.

8/10
Excellent
Verified traveler, 13 Sep 2017
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nice

My wife, my daughter and my relative love the place as it was just in front of the water.

8/10
Excellent
A, 05 Jul 2017
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Great views,

We stayed in a studio unit. It's very quiet and well equipped. View of the lake is obstructed slightly due to the roof tops of adjacent building but not too much. The slope is steep driving in and out, but manageable.

4/10
Poor
Annie , 14 Apr 2017
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Not luxurious as advertised

Steep driveway which was getting sealed and guests were not informed that they couldn't use it for a period of time. Was advertised as a luxury apartment. So many broken things in the unit. I made a list of what was wrong and gave it to the office boy. When your paying $400 a night you expect better. No replacement of amenities during our week stay. Never shown about the wifi connection. No milk supplied on arrival. Had to give credit card details on a piece of paper which I thought was unprofessional. Best thing the view.

8/10
Excellent
Dhananjay53, 08 Mar 2017
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Terrific views

We stayed in this 3BR split level apartment with a lovely view of the lake and remarkables. Comfortable beds, nice furniture, TV, helpful staff. Not far from town center but not walking distance. Would have appreciated if the kitchen pantry had things like salt/pepper. The handrail needs fixing. Be warned that driving in/out of the sloping driveway can be challenging for larger vans. But overall, very nice.

6/10
Fair
marianne , 02 Mar 2017
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Great views

Access is a little steep but that's often what you get with a lakeside view.

2/10
Poor
Bianca, 22 Jan 2017
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Very poor!

Our experience at this accommodation was very poor. Room was not serviced properly. Very dirty, the toilet did not work properly, amd the washing machine also did not spin the clothes. Also the dryer was broken. The technician called twice during our stay to service these appliances, and they were not fixed.

10/10
Exceptional
Sue, 13 Jan 2017
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Beautiful View

We booked a 3 bedroom apartment. It had a beautiful view of the lake. The balcony had chairs and it was lovely to sit out there in the morning and evening. The apartment was huge. The kitchen was well equipped with everything we needed. There was a huge dining room table. We were a family of 5, my husband and myself, plus our 3 adult children. There was more than enough room and seating for us all. The bedrooms were comfortable, with 2 of them having beautiful views of the lake. It had 2 washrooms which were very clean. There were very convenient laundry facilities in the apartment.

6/10
Fair
Verified traveler, 07 Jan 2017
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Spectacular view but out dated

The view is spectacular but the room was outdated with only 2 small radiator heaters. For 3 nights we were only given 2 sachets of coffee, 4 milk capsules & 2 towels. Rooms are not serviced. Wifi is available at $20/day!!!! Unheard of! Reception is only manned 9am to 5pm! We checked out at 9.30am & reception was still unmanned! We would only suggest this accommodation for the incredible view

8/10
Excellent
Gary, 22 Oct 2016
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Fantastic view of lake and mountains

Excellent and comfortable apartment with everything needed. Nice balcony with spectacular views of lake and mountains. Very steep drive which may be a problem for some people but didn't bother us too much. Only issue was having to pay for wifi which in other south island accommodation where we stayed had been free.

2/10
Poor
Mark, 23 Sep 2016
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One of the worst room I have stayed in.

Avoid ! First bad review in years from me. I travel for work every month and 5-6 times a year to Queenstown. The studio apartment at break free was the most dated/tired and dreary place I have stayed over my 15 years of travelling in NZ and around the world. If you liked 1990 I'm sure you will have a ball here, the room saw the sun for 15 minutes each day. There were two old oil heaters with damaged feet struggling to warm the room and it was 17 both days I was there so in winter it must be dreadful. A fridge in the middle of the lounge next to the couch was interesting touch and the bed was different at different heights so the ridge in the middle stuck into your back. Blown lights in the bath room and the yellow walls with tired dolphin prints just capped it off. I would avoid this as a place to stay-it's run down-tired and on the cheap appearance made me want to not return to it each night.

6/10
Fair
Maree, 09 Sep 2016
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Tidy, spacious, nice view of lake and mountains.

It is a shame the maintenance has not been maintained on this property. The staff were very friendly and helpful.

8/10
Excellent
Verified traveler, 22 Aug 2016
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Very nice hotel with great view

Our room was much larger than expected and very nice. The view of the lake was amazing. The beds, however, were pretty hard and uncomfortable. The hotel is a pleasant 20 minute walk into town, but a tough uphill walk back from town. Use a taxi, ~$14. Everything else was very good.

2/10
Poor
Verified traveler, 23 Apr 2016
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Only has electric heater for the bedroom, lounge room was freezing cold at night. Ground floor studio had limited lake views even though paying premium for a lake view room. Room was smelly of chemicals probably due to recent carpet clean. For the premium price it charges the room was best close to a 1 star hotel. Definitely won't stay here again

10/10
Exceptional
Verified traveler, 16 Apr 2016
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Great location

Enjoyed the view of the lake and our stay. Thanks

10/10
Exceptional
Verified traveler, 02 Apr 2016
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Great views. Close to everything

Clean, comfortable apartment. Amazing views across the lake and of the mountains.

10/10
Exceptional
PV, 22 Mar 2016
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Brilliant!

We had a great stay. The rooms were clean and comfortable, shower were great. Location wise it's not in the busiest part of Queenstown, but really easy to get to.

10/10
Exceptional
Philip, 07 Mar 2016
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Luxury on the lake

Even though 23 The Point was one of the smaller units, and the most distant from the lakeside, it still had absolutely world-class views of the mountains and the lake. The spacious rooms were furnished with high quality leather sofas and armchairs with built-in footrests, there was plenty of storage space and the beds were comfortable. Because the apartments are right on the lakeside, it only takes 6 minutes on a bicycle to get to the centre of town (Fergburger!), along the relatively flat Frankton Track - you can walk there in 20 minutes. It's also the right side of town for easy access to the airport and the ski-slopes, plus the swimming pool and the shopping centre. The General Manager Craig and his wife Aviva were charming and extremely helpful, to the point where I am really looking forward to seeing them and their family when we return for our next visit - I'll definitely be back - why would we go anywhere else?

8/10
Excellent
DANIEL, 24 Feb 2016
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GOOD! NICE VIEW!

GOOD! NICE VIEW! VERY NICE! GOOD! NICE VIEW! VERY NICE!

4/10
Poor
Ray, 22 Feb 2016
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Disappointing studio accommodation

A very small poorly laid out studio which did not reflect value for money. Possibly was originally a garage/store room converted to secure further revenue.

8/10
Excellent
Verified traveler, 26 Jan 2016
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Great view

Comfortable good sized apartment reasonably handy to Queenstown.

10/10
Exceptional
Verified traveler, 17 Jan 2016
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Was ok, nothing special to speak of. Just another unit complex in Queenstown that fails to stand out from the rest.

6/10
Fair
Verified traveler, 13 Jan 2016
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Rooms were spacious and comfortable with an excellent view. Tennis court was a good addition and there was good living area and balcony. Room wasn't very clean however and there were spiders webs in the ligh fittings. Soap provided had an awful smell so couldn't use it. Overall not too bad but we felt the bathroom could do with a good scrub

8/10
Excellent
Verified traveler, 17 Dec 2015
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Nice Hotel with views of lake and mountains

We only stayed here for one night in this two bedroom, two level appartment prior to our departure back home. It had lovely views of the mountains and the lake. It is quite a distance to walk to Queenstown and you would need transport to get there. This did not trouble us as we had already stayed in another Hotel in Queenstown for a week. The room was comfortable with gorgeous views but on a very steep block. There was laundry facilities with a dryer and washing powder supplied in the apartment. The people there are very friendly and helpful. The only criticism was that the bathroom bin had not been cleaned from the previous occupants (just an oversight).

6/10
Fair
Verified traveler, 13 Dec 2015
hotel-logo-v2.pngTraveller

Awkward Parking

The parking situation at this hotel was horrible. You have to traverse steep cliffs in order to get to the hotel room. There is no designated parking area and one must just try to park on the side of a narrow road next to the room as best as possible. The room smelled funny and we had to air it out some. Finally, you had to pay for WiFi. Otherwise, the location was nice as it was right next to the water.

8/10
Excellent
Karen, 29 Nov 2015
hotel-logo-v2.pngTraveller

Comfortable Stay with Great Views

Stayed in a 2 bedroom, 1 bathroom apartment. Room was large & comfortable with great view of the lake. Had everything you needed, except wifi which was really expensive. Downfall was access to parking, a little hard to park with not a lot of room & front door wouldn't stay closed unless deadlock was engaged. Great to have washing machine & dryer in unit. Would definitely stay again for the right price.

6/10
Fair
Annette, 27 Nov 2015
hotel-logo-v2.pngTraveller

Apartment was large and comfortable. Beautiful view of the lake and lovely walk into Queenstown

8/10
Excellent
E, 24 Nov 2015
expedia-logo-v2.pngTraveller

Great View!

Located on the arm of the lake with a nice view of the mountains--not much of a view of the main lake. Away from the overly busy downtown Queenstown. Easy access to head out for touring of the surrounding area.

8/10
Excellent
Elaine, 26 Oct 2015
hotel-logo-v2.pngTraveller

Gorgeous lake view

Very clean, comfortable and had everything we wanted. Beautiful view of the lake. Owner has excellent local knowledge and travel advice.

6/10
Fair
Dilshad S., 25 Aug 2015
expedia-logo-v2.pngTraveller

Could do better

The room was a good size studio with a fabulous view of the lake. It was clean on arrival but not serviced everyday. The kitchenette could do with more utensils, and crockery. There was just 2 sachets of coffee and tea and no shops close enough to buy more if needed. The shopping centre and town are a good half an hour's walk away. The toilet flush button was terribly tight and difficult to use. The electric blanket only worked on one side of the bed. We had to dig deep under and behind the bed to find the plug and switch button for the other side. There was just two plug points in the wall that were taken for the phone and the lamp, which meant we had to disconnect one or the other. The lady at the service desk wasn't very helpful or at all customer friendly. When we asked for more tea and coffee sachets she said they would only be available the next morning after 9am when the reception opens. During checkout, when we handed over the keys, she did not even bother to ask if we had a good stay and if everything was okay. When we mentioned the trouble we had with the electric blanket, she did not sympathise or apologise and instead kept justifying that it was because there weren't enough connections in the wall to plug in the blanket. She did not seem open to receiving any feedback.

10/10
Exceptional
Cyrus B., 04 Aug 2015
expedia-logo-v2.pngTraveller

Awesome family trip

Very helpful staff. Great location. Apartment clean and spacious.

8/10
Excellent
Verified traveler, 28 Jul 2015
expedia-logo-v2.pngTraveller

Great views of lake and mountains

Room clean quiet and warm with fantastic views

6/10
Fair
Sara, 11 Jul 2015
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Ok but not great

Room and Hotel were nice, but no wifi able to be used even after we paid for it, room was noisy and the tea, coffee and toiletires were not replaced after 4 days, management were lovely but would not stay again

8/10
Excellent
Verified traveler, 21 Jun 2015
hotel-logo-v2.pngTraveller

Excellent value

Great little hotel, slightly dated but clean and good sized rooms

8/10
Excellent
Verified traveler, 15 Jun 2015
expedia-logo-v2.pngTraveller

Excellent

Excellent for the price. Great location, would book again.

10/10
Exceptional
Tania, 09 Jun 2015
expedia-logo-v2.pngTraveller

Highly recommended,peaceful with spectacular views

4 adults stayed in 2bdrm apartment 3nights. We thoroughly enjoyed our short stay and sooo miss waking up to those breathtaking views. The hotel owner was very knowledgeble and shared her experiences when assisting us with activities which was very useful. Was great to return to the apartment after a crazy day out and just kick back before the next adventurous day.Would definitely be staying here again on our next visit!!!

8/10
Excellent
Michelle, 03 Jun 2015
hotel-logo-v2.pngTraveller

Cosy place to stay with stunning view.

We stayed, as a family, in two studio rooms. Our studio had a strange floor plan and very low ceiling, almost like it was a garage converted into a unit. The other studio unit that other family members stayed in was a regular studio room, ceiling regular height and the floor plan was as you would expect. The heating was great. Location fantastic, quite a good walk into town but we had a rental car so only walked once.

10/10
Exceptional
Isaac, 19 May 2015
expedia-logo-v2.pngTraveller

better than you would expect

Went to queenstown after my graduation ceremony and this hotel is way too good.awesome view,position,facilities and staff. my grandma could stay and look through window to the fantastic lake and snow mountain or watch 100 tv channels in the warm room. Cant be any better

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