Hello. How can we help you?

Browse Help Topics

Common Questions

Stays

Flights

Activities

Best Price Guarantee
AVA Smart Program
Travel Gift Cards
Travel Credits & Promo Credits
Discount Voucher
Partial Payment
Registration
Special requests
Contact
Cryptocurrency payments

Home
Help
Frequently asked questions

How do I use CFAR?

Please Contact Us or email support@travala.com with your:
(i) booking reference; and
(ii) high-level reason for cancelling (e.g. changed my mind, personal circumstances etc.)

Please be aware that contacting the airline or travel insurance provider to claim a refund instead of contacting us may invalidate the CFAR.

STILL NEED HELP?

If you did not find what you were looking for, feel free to contact us.

CRYPTO-FRIENDLY BOOKINGS

Your money’s good here.

We pride ourselves on being the leading crypto-native travel platform. Pay for your travel anywhere in the world seamlessly using 100+ cryptocurrencies or traditional payments.