The Metropolitan Hotel Calabar
5.0

Poor

14 Guest reviews

5.0
Poor
14 Verified Reviews
Read all reviews
Cleanliness6.0/10
Service5.2/10
Comfort6.0/10
Condition5.0/10
Neighborhood7.4/10
Amenities4.0/10

10 Murtala Mohammed Highway, Calabar, Nigeria, Federal Republic of. See map

Free WiFi
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
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Hotel Description

With a stay at The Metropolitan Hotel Calabar, you'll be centrally located in Calabar, just a 3-minute walk from U. J. Esuene Stadium and 7 minutes by foot from Millenium Park. This hotel is 1.1 mi (1.7 km) from Calabar Museum and 2.7 mi (4.4 km) from National Archives of Nigeria. Make yourself at home in one of the 130 air-conditioned rooms featuring fireplaces and flat-screen televisions. Satellite television is provided for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Calabar? This hotel has 4575 square feet (425 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Hotel policies

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

You need to know
  • No pets and no service animals are allowed at this property.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately NGN 3000 per person
  • Rollaway bed fee: NGN 4000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Bar/Lounge

Airport transfers

Dining services

Concierge

Laundry

Gym

Entertainment

Smoking areas

Childcare

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Free airport transportation

Concierge services

Conference space

Barbecue grill(s)

Breakfast available (surcharge)

Laundry facilities

Garden

Nightclub

Children's pool

Safe-deposit box at front desk

Multilingual staff

Picnic area

24-hour front desk

Business center

Wedding services

Designated smoking areas

Billiards or pool table

Wheelchair accessible parking

Number of restaurants - 1

Conference space size (feet) - 4575

Conference space size (meters) - 425

Number of meeting rooms - 3

Number of outdoor pools - 1

Conference center

Outdoor tennis courts - 1

Number of bars/lounges - 1

Number of poolside bars - 1

Number of coffee shops/cafes - 1

Pool sun loungers

Terrace

Banquet hall

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Wheelchair-accessible registration desk

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Wheelchairs available on site

Well-lit path to entrance

Hotel reviews

5.0
Poor14 Verified Reviews
warning-sign.svg
Cleanliness6.0/10
Service5.2/10
Comfort6.0/10
Condition5.0/10
Neighborhood7.4/10
Amenities4.0/10
2/10
Poor
Verified traveler, 13 May 2025
hotel-logo-v2.pngTraveller

Terrible experience – not worth the money

I had a thoroughly disappointing stay at this hotel. From the moment I arrived, it was clear this was not going to live up to expectations. The hotel had a persistent unpleasant smell—not just in the room but throughout common areas like the lobby. The room itself was extremely worn out and tired-looking. I was initially given the wrong room, which was only corrected after I complained. There were frequent power outages during my stay, often leaving me in complete darkness for several minutes before the generator kicked in. On two occasions, I was given visibly dirty towels, which had to be replaced. The bathroom was poorly stocked with the cheapest quality toilet paper, and the shower pressure was so weak it was barely functional. Most concerning, I experienced constant itching after lying in the bed, which raised questions about cleanliness and hygiene. For over £500 for a 3-night stay, this was absolutely not value for money. I was relieved to leave and would not recommend this hotel under any circumstances.

2/10
Poor
OLIVER, 01 Oct 2021
expedia-logo-v2.pngTraveller

Not impressed,

2/10
Poor
Ade, 25 Dec 2020
expedia-logo-v2.pngTraveller

I was denied my already paid reservation and had to go pay for another Mega-hilton hotel and my money is yet to be refunded even now...!!!

6/10
Fair
Fidel (USA), 22 Dec 2016
expedia-logo-v2.pngTraveller

Good hotel, clean room and environment

Hotel is well located for Business and leisure. Accessible to everywhere, secured and clean. Breakfast is rich and staff are good and kind

2/10
Poor
jessica, 07 Dec 2016
expedia-logo-v2.pngTraveller

nothing works

Basically nothing works in this hotel. They will come and fix things if you ask but it's a struggle and will take hours. Plus they don't want to honor Expedia reservations and payments.

2/10
Poor
jessica, 06 Dec 2016
expedia-logo-v2.pngTraveller

beware!

they don't like to honor Expedia bookings!!! Beware!! We booked this hotel and paid for 2 nights at different points during our stay before arriving. Problems with both. We paid to avoid using credit cards in Nigeria and carrying cash and wanted to book through a reliable service like Expedia but Rooms were not ready and staff was rude. Manager unavailable. After a hassle, they eventually gave us rooms on the ground floor in an extremely stuffy mildew smelling room. If you book through Expedia you will be lucky to get a room and will be harassed during your stay. Also room service is terrible. All around awful for a lot of money for this area. Thumbs down!!

8/10
Excellent
hakeem, 31 Oct 2016
hotel-logo-v2.pngTraveller

Not well maintained

My stay was amazing only that hotels.com still has a great booking issue with Nigerian hotels, you can do a last minute booking. You are more likely going to be turned down

4/10
Poor
Verified traveler, 24 May 2016
expedia-logo-v2.pngTraveller

Deceptive Description

The description of the hotel and rooms made it sound like it was one of their best views. However, when we arrived we were taken outside the main hotel in the rain to a much less desirable room and location. We paid cash separately for one of our team members who came to visit for only one night. After we left, they tried to charge him again. This was very disappointing.

8/10
Excellent
Edmund, 13 Feb 2016
hotel-logo-v2.pngTraveller

It was worth it!

The Transcorp is probably one of the older hotels in Calabar. Although I experienced a bit of delay in getting my reservation confirmed, the staff were quite polite. I was also impressed that the hotel's facilities were still in good order. Overall, I am glad I decided to stay there.

6/10
Fair
Edmund, 04 Dec 2015
hotel-logo-v2.pngTraveller

Just okay

The hotel is centrally located with courteous staff. The hotel's food is great. I was a bit disappointed with the gym's location, seems pretty off. Overall, it's one of the best in the Calabar town.

4/10
Poor
Helen, 26 Nov 2015
expedia-logo-v2.pngTraveller

A shadow of its old self

I made reservations online from the US through Travelocity. Upon arriving at the hotel, they could not locate my reservation. After almost 30 minutes, they stated that they could not honor the rate I was charged and for which I had paid Travelocity already and tried to charge me more. I spoke to the Manager and after almost an hour, I placed an international call to Travelocity, USA and they called the hotel and straightened things out. It took over an hour to sort this out and check in. This hotel and staff are unprepared to do business online.

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