Sunprime Atlantic View Suite & Spa

9.0

Wonderful

71 Guest reviews

9.0

Wonderful

71 Verified Reviews

Read all reviews

Cleanliness9.4/10

Comfort9.2/10

Condition9.0/10

Amenities9.0/10

Always good to see a wide range of meat & dairy-free options at the breakfast buffet. Friendly staff, a quiet relaxing environment and clean functional surroundings. Everything we wanted, would happily recommend.

Rooms fairly basic but clean . Beds not comfortable . Huge pool areas lots of sunbeds . Food not hot at breakfast , cold selection good .

Absolutely loved our stay here, our new place to stay in Playa del ingles. Spotlessly clean, well maintained pool and gardens, on-site store and bar. Friendly staff, fast and welcoming check in with free drink. Great breakfast - well managed. Loved every minute, well be returning

Always love staying here. Quiet, clean and friendly staff.

Good location and staff were great.

Crew is very kind and professional. We really enyoyed our stay. Thank you very much

Great property, which has been newly refurbished. Rooms are nice and big with a nice balcony. My only comment would be regarding furniture quality in rooms are a little worn. Pool area outstanding one of the nicest I’ve been to.

An older property needs a refresh but it's clean, spacious, and functional. Staff is pleasant and helpful. Breakfast was wonderful, so much choice and prepared well.

Property overall was good. Facilities good. No rush for sunbeds, gym was good. Check-in wasn’t the best. Staff were not very helpful. Despite check-in time stating 1200 they wouldn’t let us check in until 1400. Did not offer us glass of cava that we seen other guests getting. Didn’t tell us where we could get changed or offer us pool towels. Reception staff not the most approachable and seem uninterested. Other staff within hotel excellent. No pool bar.

Huge room. Great staff and amazingly clean and well maintained. Some features of the room are a little dated but this will not spoil your stay at this hotel. The food is also generous and well thought out. A great place to stay!

Lovely hotel, nice and clean! room was big and kitchen area was lovely touch. Pool was lovely and seating area was nice! perfect can’t complain! - note beach is 30 min walk but taxis as outside the hotel 24/7!

Will visit again

Very nice place

Relaxation

Great relaxing holiday. Brilliant staff and great food. I would recommend thos place highly.

OMG, This is my new favourite place to be! Sunprime Atlantic is an amazing place to stay! The food, the cleanliness, the staff everything about it amazing! Super gay friendly which is lovely as me and my group are gay girlies, we all felt completely safe to be free and open, no hatred anywhere even the areas that we explored we could hold hands And everything without discrimination. All of the staff have such a positive attitude, everyone was super friendly and when we had questions they happily answered! We had all inclusive which was amazing, the food was stunning, load of variety and of course all the alcohol and soft drinks you could have! Again all staff were amazing but a massive massive shout out and gratitude to the bartender Pablo he made us the most amazing cocktails! We had san Francisco’s and Hawaii’s, he made them with TLC and made us some really nice shots! There was another lady who I cannot remember the name of in the canteen area but she was so lovely and friendly so shout out to her too! I will deffo be recommending this hotel to everyone I know and I will for sure be coming back 10/10 service for everything from check in to check out everything went so smoothly and was amazing! Also loads of food was included with the all inclusive including snacks from the little shop on site! The buffet was fantastic every night for dinner they have a different theme for food! Drinks were amazing as mentioned previously! I cannot wait to book to come here again!

Well located, good parking and very nice room

Nice hotel

We stayed for 10 nights. On our arrival we were greeted by cheerful staff and the check in was simple and quick. The apartment was clean and tidy, there was a good size bathroom with a great shower, We enjoyed having uk tv channels. The rooms are a bit dated and tired but still very functional and clean.

We found the hotel to be comfortable, clean and spacious with helpful staff and very good buffet-style meals. We also appreciated the nice pool areas and an on-site shop. Evening entertainment was an unexpected bonus but aimed, I think, at the older generation. At about 30 minutes, the walking distance to the beach is further than many hotels but the taxi fare is 5 euros and we had no problem in getting one. There are also bus stops not far away and the Yumbo shopping centre less than 15 minutes walk away. We would go to this hotel again!

Einkar þægilegt og vel staðsett hótel

Við dvöldum á hótelin í tvær vikur og undum okkur vel. Hótelið er vel staðsett á rólegum stað en skammt frá verslunum og veitingastöðum. Laugin er upphituð og allt aðgengi þægilegt. Starfsfólkið afar þægilegt og lipurt. Þrif voru til fyrirmyndar. Staðurinn býður upp á alls konar fría íþróttatíma s.s.jóga tennis vatnsleikfimi og fleira. Einkar þægilegt og vel staðsett hótel.

Very quiet and relaxing stay. Will definitely stay again.

Large 1 bedroom apartment. South facing so always sunny and bright, Great shower, big balcony a sun lounger would have been nice. Fabulous breakfast plenty of choice. Lots of free parking available. Happy to return.

One of the best hotels at that price range

I have stopped at many hotels in Playa del Ingles and this was one of my favourites. The breakfast in the morning is lovely and has proper English Breakfast ingredients such as English sausages and bacon. The pools were warm and beautiful. The atmosphere in the hotel is so relaxed and the staff seem genuinely kind. There were so many nice touches such as free cava when you arrive and then a free bottle of wine and water in the room. I especially liked people coming round at breakfast reminding us if we want extra food before they close the breakfast Such a nice and kind touch. From what I remember, they left the food after quite a while afte the official close. I like a hotel that is not all about the rules. You really get the impression that they care about the customer service and I definitely will go back. The only minus side I can think of is that the rooms are slightly dated but that is so minor, I didn't know whether to even mention it. Great hotel and good location too.

Great hotel for the money you pay, will definitely come again!

We love Sunprime

Excellent hotel, very friendly staff, very clean and nice and quiet

10/10 Holiday

The staff were really friendly and helpful, the room was clean with a lovely balcony and the food was varied and delicious each day. An amazing place to come and stay for a week, we had the best time and would definitely stay here again.

overall nice but not for me

the hotel is nice, very spacious and services provided are great (on site supermarket, gym, spa etc) Just few things that I didn't enjoy much: - the 3 swimming pools were always super busy, unless you went there early in the morning (like 8am) you wouldn't get a sunbed - i was one person in a studio and there were 2 detached single beds, i don't know if this is normal in gran canaria but i found the single bed too small - guaranteed 100mb internet wasn't correct, the max speed i had was 20mb (i had to work from the hotel and chosen this hotel becuase of this feature) - there wasn't a proper standard hight table to eat on (there was a coffee table in the lounge and smaller table with not so conformable eating chairs on the balcony) and to work on too - there was buzz coming from the electric control panel at the entrance which was very annoying during the night (i have been told it was normal) - at arrival there was a tray with 2 wine glasses and a welcome message 'please enjoy' but not bottle of wine.. i would expected a bottle of wine when a note with 2 wine glasses are left like that? - ants everywhere, one day in bathroom and kitchen area i had about 20. one day found couple in the beds too - no proper coffee machines (barista made coffee or even nespresso) in the property till about 10am when the supermarket opens. I am an early bird and coffee drinker.. if I wanted to have a coffee I had to buy the breakfast (13 euros i think)

My stay at Sunprime Atlantic View

I love this hotel, I was there in May and had such a good time so decided to return this month and was not disappointed, food was very good and staff members are great, very helpful and kind, nothing is too much for them. Photos on their website are true reflection of what you get. Wanted to book this hotel in January or February 2023, but they are fully booked☹️, highly recommend.

The studio we booked are modern and the air con blows into the bedroom , but we were given an apartment which is a bit old , dated , smelt of smoke , and the air con misses the bedroom so sleeping at night is difficult. Did manage to sort out the correct room that we booked the next day , but staff weren’t great , didn’t apologise once, made us feel like it was all our fault . Won’t be going back .

Terrific hotel. Good food. Friendly staff. Super clean.

We re just home from spending a week there and we had an amazing time we will defo return

What a great place expect the beds

Very nice hotel with the best service. Great welcome and great staff overall. Very relaxing place. Only bad thing the beds are way too soft for me, you almost lay on the floor.

Prima hotel dat zich met name richt op gasten uit Scandinavië. Goed eten. Mooi zwembad met voldoende plek. Zonnigste plaatsen worden overdag wel regelmatig lange tijd bezet gehouden door ‘lege’ handdoeken.

Heel vriendelijk personeel, veel parkeerplaats voor hotel. 2 km wandelen tot aan de zee.Ruime kamers. We waren er eind januari en het animatieprogramma beperkte zich tot wat aquafitness. In de avond 5 maal per week optreden van zangduo's. Het eten is voldoende gevarieerd, maar dikwijls koud.

Thin walls

Everything else was very nice but the walls are extremely thin. Could not sleep if there's a conversarion next door or a clean-up lady with trolleys walking.

Supert hotell

Helt supert hotell! Veldig bra uteområdet med 3 bassenger og masse solsenger, liten butikk med dagligvarer, treningsrom, spa-avdeling, billiard. Frokosten var bra! Var fornøyd med alt på dette hotellet, bra valuta for pengene!

It was a pleasant stay. Very nice hotel with perfect breackfast, huge choice, you can find everything you want to eat, even nuts and seeds, many vegetables and fruits! The room was big and comfortable, and there were great fitness options available, including Tabata, yoga, aqua fitness, and cross training. The staff were very friendly, and we were pleasantly surprised that breakfast was organized for us at 6 AM on our departure day. Thank you so much! One downside: at night, there was noise from the pool due to the running water, which made it difficult to sleep well with the balcony door open.

Un servizio e una disponibilità completa e ineccepibile.

Zona piscine molto tranquilla

Ottimo hotel per una settimana di completa pace e relax. Ristorante con buffet buono e sempre vario, personale cortese e disponibile, per qualsiasi necessità sono a disposizione. Camere grandi con bagno finestrato e doccia ampia. Durante la giornata si possono anche fare attività gratuitamente come tennis, ping pong, biliardo, aquagym e utilizzate la palestra e sala fitness. Non meno importante, la presenza di un minimarket con tutte le cose essenziali per poter praticamente mai uscire dall'hotel a prezzi di mercato (souvenir compresi). Ogni sera sono presenti dei cantanti locali che animano il bar. Da sottolineare, la NON presenza di animatori che rovinerebbero la quiete.

Estancia agradable, personal amable y servicial

Wederom wéér een heerlijke vakantie gehad in dit leuk gezellig zeer gastvrij Sunprime met een zeer goede service! Alle medewerkers zijn super aardig en staan 24/7 voor je klaar. Een compliment aan iedereen bij Sunprime 👌🔝. Dank voor alles en ja……wij komen weer terug. Groetjes Theo en Regina (457).

Hotel is wonderful and staff is helpful and very friendly. Highly recommended! Thanks for the fantastic stay! We will definitely come back.

5 stars

Excellent hotel, friendly staff and top amenities.

Poolanlage sehr schön, Zimmer ok, aber das abendliche Buffet war einfach nur lieblos und nicht lecker. Auch die Atmosphäre im Speisesaal gleicht eher einer Kantine.

Super pour des vacances tranquilles

De vriendelijkheid, de service, de accomodatie, de netheid, personeel staat altijd direct voor je klaar. Wij zijn repeaters en komen er al jaren en voelt elke keer als thuis komen!

El trato amable del personal, sobretodo del comedor y del bar nocturno.

Je ne pensais pas que je pourrais donner un 5/5 et ici c'est le cas ! Le personnel est absolument gentil et vous aide pendant tout votre séjour. L'établissement est très propre, les chambres sont bien nettoyés. Concernant la nourriture, elle était aussi très bonne et très variés impossible de ne pas trouver son bonheur. L'hôtel mérite vraiment les excellents commentaires. Vous pouvez y aller les yeux fermés...

Cordialissimo tutto lo staff. Come a casa propria. Grandi le pulizie e grande il personale che le effettua. Potrei tranquillamente ritornarci. P.s.: La colazione è qualcosa di spettacolare.