SpringHill Suites Columbus OSU

9.0

Wonderful

914 Guest reviews

9.0

Wonderful

914 Verified Reviews

Read all reviews

Cleanliness9.2/10

Service9.4/10

Comfort9.2/10

Condition9.0/10

Amenities8.8/10

Comfort at a good price

Room was great, very spacious and clean. Bathrooms were clean. Bed was comfortable.

Xxx

Cost effective but dirty and room is has broken things randomly here & there.

Lack of fruit at breakfast. Seating area is Nice

The front desk staff was AMAZING! We were there for a volleyball tournament. We had to leave the hotel before the breakfast was due to be ready. The front desk asked the cooks if they could have it done a little early so our girls could eat and be fueled for a very long day of games. They made it happen! Everyone was so friendly. We will definitely stay there again next time we’re in town!

Really nice associates,very clean,and good breakfast in the morning

Friendly and helpful staff. Clean rooms. We would have preferred some more variety at the breakfast buffet.

Would stay again!

Check in was easy. Front desk staff were exceptional. Room was clean and comfy.

Near five guys

Nice!

Great staff

Only downside was the pool is under construction and this wasn’t noted when making the reservation- at least not that we noticed.

I’d stay again

Quite impressed with the room and the front desk person was very friendly

Had a double bed suite, and it was perfect. Had separate rooms for toilet and shower and was great when everyone had to get ready to go out. Room was clean. Staff was very friendly. Within walking distance to restaurants, a mall and the Ohio Stadium. Will definitely return.

Nice place, only thing was the pool was closed..

Not a good room

Booked online an accessible double bed and roll in shower. Received a king with trundle. Had to request additional linens for trundle . Room was not ready and had to wait a hour on top of not getting the correct room. Trundle was dirty! Will not stay here again.

My overall experience was good. I was staying for a medical appointment the next morning and the hotel was five minutes away from the medical center. The hotel staff was very friendly and helpful upon our late arrival. After driving three hours to get there, I was glad to see that my room was pretty much as pictured, it was very clean, the shower was very nice with plenty of hot water and the room was spacious. They had a very nice breakfast that was ready as promised at 6:30 a.m. and there was plenty of room to sit. My only complaint would be that it smelled a bit musty and the mattrice felt a bit old and unfortable.

Check in was 3 pm. We arrived at 4:15 pm. Our room. Still wasn't ready for until 4:38pm. Also, the pool was closed and we weren't notified of that either.

Maid service left dirty towel in hallway all day and night

Attentive Staff, a huge plus!

Staff were very accommodating of our late arrival and offered late checkout. The staff were very friendly and helpful

I wouldn't stay here again

Walls are super thin, so we heard the whole telephone conversation someone was having in the next room. And the tub wouldn't drain, so only one of us could shower in the morning.

Easy access to get to Dr. appointment. Clean. Food good. Great coffee. People professional'

Lovely outdoor sitting area with a fire place

Very convenient, service was great, enjoyed our breakfast

the staff was nice and the Continental breakfast was decent

Guest Service was above expectations and staff was very friendly and eager to help. Water temperature in shower went just above Luke warm and room showed some wear and tear but bed was comfy and sheets were clean.

GREAT STAY

Staff was great Clean Easy parking

Great place to stay! Will definitely be back

Front desk worker was wonderful!

Nice staff. Convenient location

It’s a great place to stay!

Best stay ever.

We were in town due to our son being the hospital. The hotel was located right around the corner from the hospital. This made it very convenient. From check in to breakfast to check out, the staff, service and amenities where excellent.

Very nice stay. Friendly staff. Clean.

The heater in the room was loud but not enough to cause lack of sleep. Breakfast was a hot buffet wit sausage patties and scrambled eggs among other cold items. Would have liked more hot options.

Great personnel

My husband and I were greeted immediately. We asked for directions to the Wexner Medical Center and we were told that there was a shuttle available to get us there. The stress of getting us to an appointment on time was immediately lifted.

Inexpensive and nice

Very spacious. Clean. Quiet. Comfortable. Close to hospitals.

I was asleep in my room when someone came in my room around 7:00am trying to clean the bathroom while I was asleep they woke me up scared the crap outta me!!

Excellent location close to OSU Stadium. It's a brisk walk, but doable. Staff were incredible and accommodating. Room was tastefully decorated and comfortable. Will stay again!

Dirty socks found

Well overall it was an ok room. I was a fan of the spacious suite like rooms but the biggest turnoff was looking above the desk where there was a gap between the ceiling and top of desk and finding thick layer of dust and a pair of dirty socks! Whats worse was front desk offered nothing other than they will let house keeping know.

Nice stay at a good price

Pool was closed. Front desk and breakfast staff were friendly. Check-in and check-out were both smooth. Room was clean and comfortable.

Newly renovated. Pool was still being resurfaced during visit. Well-appointed. Great value.

Property was not clean and the bathroom was across from the bed with a barn door and provides no privacy.

To hot

It was wonderful. Just a little to hot in the hotel.

The shuttle did not run as advertised. And the pool was closed.

I like that every was in walking distance

My room was not clean had to clean it myself before I felt ok

Good stay

Comfortable clean room very nice lobby. Good breakfast good service.

Chose this hotel because the hotels for the convention center were booked. It was a fairly quick Uber trip to/from this hotel to/from the convention center. This hotel was very clean and the staff were both very courteous and helpful. The room was more than adequate for my purpose. I appreciated that it had a mini fridge, microwave, coffee maker, and free WiFi. The hotel offers a breakfast buffet, but I did not take advantage of it. The only negatives I saw were: 1.) The hotel charges $4 per night to park your car in their lot. 2.) A freight train operates in close proximity of the hotel and it is audible inside your room.

We appreciated that it was close to The James.

muy bonito, limpio.

Associates were very friendly. We were able to check in early which is nice. Breakfast was good.

Clean

Very clean. Even the air filter was clean (my husband always checks that and we have never been in a hotel he hasn’t needed to wash the air filter in the bathtub.) The room was set up unusual, and it was nice. It had 2 bathrooms. One had a toilet and sink. The other had a shower and sink. For multiple people, this was convenient. The part I didn’t like was both bathrooms had a mirror on the inside of the door that looked like frosted glass on the outside. What I didn’t like about this was the light shined through if someone was in the bathroom when people were sleeping.

I would’ve given five stars with the condition of the property, but one of the elevators was out of order.

Comfortable bed, clean room!

b

Good central location for travel to Columbus, including the medical center complex of OSU. Good room design and amenities for a variety of travel needs.

One of My Favorite Places to Stay in Columbus

One of my favorite budget-friendly places to stay when I'm in Columbus. I love the suites -- the sitting area that's separated from bed, the small nook with the microwave/mini-fridge/coffeemaker, the large desk area. The lobby is cheerful with lots of natural light, and the complimentary breakfast is great. Front desk folks are always super friendly. And since I'm usually in Columbus because of meetings at OSU, the location can't be beat!

Great easy stay!

Good location

You Won’t Regret It!

Brief but amazing stay! Helpful staff, great location and easy in/out. Definitely recommend!

Excellent very friendly Staff but rooms are pretty run down with dirty carpet/couches from wear and tear. Close to OSU medical campus and stadium. Does provide a breakfast but not much variety and weak coffee.

Nice hotel

Always clean. Great staff. Simple hot breakfast.

Nice place!

Nice hotel in a good location. Staff was nice.

I stayed at this hotel due to its proximity to OSU hospitals so I could visit a sick friend. I trust the Marriott brand, and the hotel was also attractive since it offers a shuttle to the hospital area

Room was clean and spacious. Pool could use an update but is functional. Check in was easy.

Nice property and friendly and helpful staff

The shuttle bus and the location is why I’ve stayed at this hotel off and on for 5 years. Both my parents are patients at the James cancer hospital. The shuttle takes us there and back from the hotel.

This was a very clean hotel. Staff excellent from the front desk, shuttle driver, breakfast worker.

Adjacent to railway tracks

We loved our suite! Clea, comfortable bed. Suite design was well thought out! The staff was exceptional! Would highly recommend this place to family and friends, actually, already have! We will definitely return if we need to stay in Columbus again.

Clean spacious room

This is an excellent place to stay if you are going to OSU, particularly the hospitals. They even have a shuttle available that drops you at the hospital front door, which is awesome if you have issues walking from the parking or don’t want to utilize the valet. This is our second stay this year for this purpose, and the staff is excellent and very friendly.

Nice hotel. The suits are quite large and with 1.5 baths.

Loved the small courtyard.

Was very noisy all night with trains rolling thru all hours of the night & morning.refrig u had to hit button every 2 hours to keep it cold.room was very nice bed was comfortable.pillows weren't the greatest not comfortable for the head or neck.

We were in town for a college visit at OSU. The check-in front desk staff was very friendly and helpful with providing explanations on the facility's offerings including fitness center, pool, and breakfast. They offered recommendations on various places to eat and other places to go. Room was spacious and liked that the toilet and shower were in separate rooms. That allows 2 people to use the facilities for different reasons. There were even 2 separate sinks. As for comfort in the room...My pillow was very comfy, was able to adjust room temp to our liking, and TV could swivel to different areas in the rooms. Unfortunately, bed was not as comfortable as I had hoped. It was a bit too firm for me. Hotel was clean. Location was great. Parking and breakfast are free. Lots of food options close by as well as a couple gas stations. If you forget anything, there is a strip mall down the street that has a Target & Marshalls. Would def come here again and maybe the bed will be a bit more comfortable :-)

Loved the small courtyard. Perfect place to take my young granddaughter to burn off energy in a safe area.

Easy check in and friendly staff!

Such a beautiful and clean Hotel, friendly employees, and not to mention the buffet breakfast! Phenomenal! Keep up the good work to all the employees involved!

The room was really nice. The location worked perfectly for why we were there. The room was clean, the bed was comfortable. The room was a little cold when we checked in, but that was it.

I had a short stay but staff was very friendly and facilities were very clean. Bed was comfy. Room was clean and spacious.

Nice

Great location easy to find helpful staff

Room is nice though I would have liked better lighting as well as better outlet options around the bed.

Great Front Desk Staff

The front staff at the hotel was very helpful and proactive in ensuring our stay was pleasant

Excellent hotel

Very clean and very convenient to campus.

Staff was very helpful. Rooms were of nice size and clean

Room layout

So so

Average

Good location near OSU. Clean facility and friendly staff

Friendly staff and clean hotel

I enjoy the suite so we have a place to sit. The desk works nicely for working remote. Good internet and lots of dining options nearby. Liked having a bar each evening after a long day visiting patient at The James.

Great location Friendly service

Courteous service

Ive stayed here before and its location and amenities always fit my needs when i travel to Columbus

Doors slamming all hours of the night. Along with not getting no sleep due to loud noises coming from the heating system.

Favorite place when going to nationwide arena

I travel with teenage girls. We love to stay here for cheer comps and when attending concerts at nationwide arena. Plenty of room to get ready, to sleep, and great location. Staff has always been super friendly and expedient.