Shiratama no Yu Senkei
9.4

Exceptional

66 Guest reviews

9.4
Exceptional
66 Verified Reviews
Read all reviews
Cleanliness9.6/10
Service9.6/10
Comfort9.4/10
Condition9.4/10
Neighborhood7.2/10
Amenities9.6/10

Tsukioka Onsen 453, Shibata, Japan. See map

Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Entertainment
Business facilities
Banquet facilities
Transportation services
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Hotel Description

With a stay at Shiratama no Yu Senkei in Shibata, you'll be within a 10-minute walk of Tsukioka Karion Park and Tsukioka Waku Waku Farm. This ryokan is 10.4 mi (16.7 km) from Niigata Racecourse and 0.4 mi (0.6 km) from Tsukiokaonsen Hozukinosato. Make yourself at home in one of the 104 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include luggage storage, a safe deposit box at the front desk, and coffee/tea in a common area. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Hotel policies

No cribs (infant beds) available

Unicode Support true

Professional property host/manager

Pets not allowed

Service animals are allowed

Check-in from: 3:00 PM
Check-in by: 6:00 PM
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Essential workers only - NO

Important information

You need to know
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Special Instructions
This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. This property offers shuttle pickup service from JR Tsukioka railway station only. Advance reservation is required.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Spoken Language

Japanese

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Dining services

Concierge

Entertainment

Business facilities

Banquet facilities

Transportation services

Other

Gift shops or newsstand

Coffee/tea in common areas

Garden

Free breakfast

Nightclub

Safe-deposit box at front desk

Front desk (limited hours)

Free train station pickup

Number of restaurants - 2

Number of indoor pools - 1

Snack bar/deli

Free self parking

Karaoke

Ballroom

Banquet hall

Hotel reviews

9.4
Exceptional66 Verified Reviews
warning-sign.svg
Cleanliness9.6/10
Service9.6/10
Comfort9.4/10
Condition9.4/10
Neighborhood7.2/10
Amenities9.6/10
10/10
Exceptional
Su-Young, 24 Feb 2025
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Simply the best!

10/10
Exceptional
Phei San, 19 Nov 2024
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Very nice environment and friendly staffs. Great onsen too.

10/10
Exceptional
YUKA, 22 Sep 2024
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You can enjoy the special Japanese arts collection

10/10
Exceptional
Hoi Wai, 27 Dec 2023
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Lovely top quality onsen hotel with excellent facilities, dinner and onsen. Staffs are very friendly and helpful. Wish I can give six stars rating to this hotel.

10/10
Exceptional
Jordy HaoYun, 29 Aug 2023
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Everything is perfect except the breakfast

10/10
Exceptional
Verified traveler, 24 Mar 2019
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What an amazing time we had at Senkei. The staff and service are superb, and the atmosphere is pure relaxation. Our initial note about being vegetarian did not get passed along so we thought we’d miss the beautiful private dinner included in our reservation. The chef and team did all they could and it was perfect. If what we had was their “last minute” planning, we can only imagine how over the top delicious dinner could be (although it is hard to imagine it could be better). As first-time visitors, who speak little of the language, to a Japanese Onsen, we could have had a few more instructions on the proper protocol on everything, but everyone was so gracious!!! This is a must stay onsen.

10/10
Exceptional
Timothy, 20 Feb 2019
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Attentive and considerate Staff

My family and I had wonderful stay at Shiratama-No-Yu Senkei. There were a total of 14 of us staying at the hotel and they provided us with everything we needed. One of our family members had a slight medical emergencies on our last night and the hotel staff were great. The hotel provided us with a new hotel room in the middle of the night while one of the staff members accompanied us to the hospital to make sure everything was okay.

10/10
Exceptional
Hiroko, 07 May 2025
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スタッフの全ての方に、とても気持ちの良い接客をしていただき、本当に感謝しております。また、周辺も程よい規模の温泉街で、ゆっくりすることができました。 またお伺いします!

8/10
Excellent
Yoshitaka, 24 Apr 2025
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施設も料理もスタッフも素晴らしかったです。お風呂も大きく且つ大変清潔でしたが、温泉が露天風呂だけなのがとても残念でした。内風呂まで温泉であれば100点ですね。

10/10
Exceptional
Naohiro, 14 Apr 2025
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温泉はもちろんでしたが、朝食会場で餅つきをしてくださり、その場でつきたてのお餅を食べることが出来たのが嬉しかった。米どころ新潟で食べるお餅は最高でした。

10/10
Exceptional
Ka, 14 Apr 2025
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excellent stay

very spacious and comfy. The building is huge and i love all the flowers decoration. Stylish!

10/10
Exceptional
Naomi, 21 Mar 2025
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スタッフの対応、料理、温泉どれも大変素晴らしいです。

10/10
Exceptional
KIICHI, 17 Mar 2025
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大変ゆっくりと過ごせました。

10/10
Exceptional
みえ, 15 Mar 2025
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何度行っても素敵な旅館です。

10/10
Exceptional
SZUHAN, 13 Mar 2025
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飯店服務很好 也是眾多app下來價格最優惠的

10/10
Exceptional
Sehwan, 16 Feb 2025
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만족한 식사와 시설 서비스 모두 훌륭합니다

10/10
Exceptional
KUOTEH, 16 Feb 2025
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服務很好

10/10
Exceptional
SOONJOON, 05 Feb 2025
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행복했던 센케이의 추억

저녁 식사.정식이 아주 훌륭했습니다 셔틀 버스 예약을 부탁하느라 메일로 여러번 귀찮게 했는데도 성심껏 도와주셔 진심 고마웠구요 서비스도 최고입니다!♡

10/10
Exceptional
DO-GYEONG, 31 Jan 2025
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조용한 분위기에서 편안한 휴식을 취할 수 있었습니다. 호텔 직원들은 매우 친절했으며, 룸 컨디션 또한 매우 훌륭했습니다. 다음에도 또 이용할 의사가 있습니다!

10/10
Exceptional
AYANE, 08 Dec 2024
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とても広くてゆっくりできていい温泉でした。

8/10
Excellent
Keiji, 26 Nov 2024
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夕食が個室で落ち着いて食べられた。内容はまあまあ。朝食のバイキングは、つきたてお餅を始め、全てが美味しく大好評でした。 広々としていたが、少し華やかさや賑わいがなかったか。

10/10
Exceptional
??, 23 Nov 2024
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とても良い旅館でした。

10/10
Exceptional
Jae Hun, 26 Oct 2024
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온천은 다른 일본 온천과 비교해서 최고라고 하기는 힘들어도 시설은 괜찮았다고 생각합니다 조식도 좋았지만 저녁은 정말 훌륭했습니다 직원들은 모두 친절했고 대접받는 느낌이 제대로 들었습니다 저는 적극 추천합니다

10/10
Exceptional
Amin, 20 Oct 2024
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A big thank you to the employees who took care of us! Indeed, they took the time to completely change our evening meal in order to adapt to our dietary restrictions without having to pay extra. Despite the language barrier, because the staff do not speak English very well, our requests have all been treated with the utmost care. The room was up to the prestige of the hotel with impeccable hygiene! We highly recommend this accommodation!

10/10
Exceptional
HYUNGJIN, 24 Aug 2024
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부모님 모시고 아이데리고 간 여행 너무 친절한 직원들 감사하다. 아침조식은 쏘쏘 저녁은 배가 터지게 일식 코스요리가 나온다. 너무 훌륭함. 틈나는데로 즐길수 있는 온천욕도 즐거운 시간이었다. 오려면 렌트카를 빌리는 것을 추천함. 렌트카가 있어야 근처 다른곳도 돌아볼수 있다.

10/10
Exceptional
HUIYIN, 22 Jul 2024
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飯店本身非常好,無可挑剔~但是周邊的月岡溫泉街非常冷清,平日下午整條街的商店幾乎都沒開(但是其官方網站的時間表,卻都是該在營業中的....),整條街冷清到無言...可惜了超棒的飯店

10/10
Exceptional
??, 22 Jul 2024
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部屋、お料理、貸し切り露天風呂が想像を上回り良かったです。また、機会があれば利用したいと思います。

10/10
Exceptional
?, 05 Jun 2024
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夕食に大満足。

10/10
Exceptional
Sungyong, 19 May 2024
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니가타 방문 시 다시 갈 만한 온천

이 정도급 료칸은 친절도는 그냥 따라온다. 다만 직원분들 영어 실력은 꽤 떨어지는데 아무래도 아직 외국 관광객이 적어서 그런듯 하다. 우리말고 한국팀은 2명 뿐이었다. 카이세키도 아주 훌륭하고 조식도 좋은 편이다. 무엇보다 온천수가 유황으로 매우 좋다.

10/10
Exceptional
いずみ, 05 Apr 2024
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日本一の加賀屋よりも、いい感じがしました🎵 お料理も美味しかったし、スタッフも良かったです。また、家族で行きたいなぁと思ってます🎵お友達にもお勧めしたいです。

10/10
Exceptional
chun mao, 01 Apr 2024
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非常好,服務人員非常親切。晚餐也很好吃,有機會一定會再來。

10/10
Exceptional
BONG JU, 16 Feb 2024
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친절하고 맛있는 식사

직원들이 친절하고 저녁식사가 훌륭하였습니다.

10/10
Exceptional
成子, 25 Jan 2024
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スタッフの方も丁寧な対応と、全てにおいつ100てん

10/10
Exceptional
Shengxi, 18 Jan 2024
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家族と一緒に泊まりました。 非常に良い思いをしました。

10/10
Exceptional
??, 16 Nov 2023
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全てにおいて満足でした 夕食の担当の方の対応もとても良く 素敵な時間を過ごせました 宿泊当日、高校の同窓会があったようで お風呂が凄く混んでいましたが それだけ多くの人に利用される良い宿ということなのでしょう また利用したいと思わせてくれる宿です。

10/10
Exceptional
??, 09 Nov 2023
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大女将さんが、とても素敵な方でした。 お世話になりありがとうございました😊 最高のおもてなし感謝いたします

10/10
Exceptional
Taro, 08 Nov 2023
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雰囲気も素晴らしく、料理も美味しい。 部屋も広く、快適

10/10
Exceptional
みえ, 14 Oct 2023
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とても良かったです。

10/10
Exceptional
WEICHIEH, 17 Sep 2023
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最好的溫泉旅館

無論是服務、房間、溫泉還是餐點都非常棒!

10/10
Exceptional
yokokawa, 14 Sep 2023
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ありがとう

10/10
Exceptional
Kazusato, 24 Aug 2023
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初めての一人旅行でしたが、サービスも行き届いておりとてもリラックスした時間を送ることができました。 ありがとうございました。

10/10
Exceptional
????, 22 Aug 2023
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料理がとても美味しく、露天風呂の湯質も良かったです。

10/10
Exceptional
???, 06 Aug 2023
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部屋も料理も美味しいワンランク上の上品な素敵な宿でした

10/10
Exceptional
Verified traveler, 25 Aug 2019
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到着から最高のおもてなしでした。 温泉もお食事も最高のお宿です。

10/10
Exceptional
Verified traveler, 08 Jul 2019
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接待で

お客様をお連れして2泊しました。とても喜ばれました。駅から遠いですが、よかったです。

10/10
Exceptional
Verified traveler, 23 May 2019
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素晴らしい

至れり尽くせりのサービスと 豪華な食事でした。 お見送りも従業員総出で圧巻。

8/10
Excellent
Akemi, 25 Dec 2018
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月岡温泉の名宿

泉質が非常に良いです。お風呂は硫黄泉と普通のお湯とありお湯が強すぎの方に気遣いがうかがえます。お部屋も窓ガラスには一枚ガラスを使っていて、景色がきれいに見えるように気を使っています。お客さんが居心地良いように心配りを感じとてもよかったです。

8/10
Excellent
Verified traveler, 22 Oct 2018
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風呂良し

風呂良し(^o^)。

10/10
Exceptional
ATSUSHI, 30 Sep 2018
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また利用したいです

ホテルのサービス、食事はどれをとっても満足でした、特に朝食のバイキングで、その場でお餅をついてくれ、つきたての餅をいただけるのは非常に嬉しく、またとても美味しかったです。 満点に出来ない理由は、ゲームコーナーがあると記載があったが、ほとんど無かった事が残念でした

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