Fair
197 Guest reviews
1111 Industrial Pkwy, Saraland, United States of America. See map
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When you stay at Quality Inn near University of Mobile in Saraland, you'll be in the historical district, within a 15-minute drive of Mobile Cruise Terminal and Mobile Bay. This hotel is 12.3 mi (19.7 km) from University of South Alabama and 1.2 mi (1.9 km) from Amelia City Park. Make yourself at home in one of the 59 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hindi
English
Urdu
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities
Elevator
Gift shops or newsstand
Barbecue grill(s)
Coffee/tea in common areas
Laundry facilities
Free breakfast
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Business center
Meeting rooms
Outdoor seasonal pool
Designated smoking areas
Pool umbrellas
Wheelchair accessible path of travel
Wheelchair accessible parking
Braille or raised signage
Free reception
Free self parking
Pool sun loungers
Free RV, bus, truck parking
Outdoor furniture
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Visual alarms in hallways
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Nice Stay
We came into town for a large event, would last for hours, so I booked this hotel for one night and I’m glad that I did we came in late and slept quiet.
Its ok.
Nothing, breakfast was terrible hardly anything to eat and most days nothing but cereal in three weeks only had maid service twice so I had to buy cleaning stuff and do it myself only stayed because I had a house fire and nowhere else to go
The beds weren’t queen size. But overall it was a good experience
Great place
Thanks
I love it
Nice pool
Spend your money elsewhere.
Hotel was ok. The smell of spice/weed being smoked was absolutely awful! The whole hotel smelled like it. We were told they provided juice with breakfast but they don’t. Only coffee. The pool was cloudy. The beds were awful! You could feel the springs digging into you. The bed had a broken metal bar sticking out the bedframe we had to put a towel on it to keep it from scrapping us. The rooms were not cool at all. We had it on high cool, 60. We brought a fan with us and it helped. Random people walk thru the parking lot in to the wood line right by the pool coming from the gas station next door or from walmart. The light in the pool came floating out of the wall also.
The room was clean and fairly comfortable but the hallways reeked of the smell of majuana. I would not recommend staying here.
The carpet was damp. And not clean. I got in the shower and my feet were black. The bed was very uncomfortable.
Outdated hotel but staff are awesome!
Really Good Breakfast
I needed an inexpensive room for a business training. The room was fine. Sheets smelled very clean and the breakfast was really good!!!!! The only negative aspect was the lack of TV channels and the small TV. I could fine 2 shopping channels, TNT playing baseball and a Law and Order marathon, I am old and I like to watch the news so I was disappointed. Overall, it was a fine stay.
Helpfulness
My stay was great. The check in was great. they even check to make sure that the room was clean and even told me where to park so that I wouldn't have for to get to the room.
Very Satisfied
The room was clean. The breakfast was very good.
Good
The bathroom tub was disgusting, hair all in it and wasn’t cleaned. I always clean the bathroom before I let my children use it but we’ve never stayed at one this nasty. Our room wasn’t lit up properly because of lights not working. The smell of cigarette smoke is awful and had my one year old daughter up all night coughing and having to use her emergency inhaler. The rooms say no smoking but some of the guests obviously didn’t listen. We didn’t know about the $100 accidental fee that they charge up front either cash or card until we were checking in. This was our last option in the area because our towns power is out of most of everyone’s homes.
Average. Smoke smell.
Never again.
First of all no wifi. Second of all no cable tv. Smart TV but with no internet made it a boring night. Third ceiling popcorn was falling on every where. Safety door latch wouldn’t close. Bed were not comfortable every time you moved it made a noise. Dust every on microwave and countertops. Front counter didnt know how to charge room for soda’s. No vending machines. Horrible stay.
Pleasantly surprised.
Booked for a last minute stop on a road trip. Good price for a nice, clean, updated motel. Great breakfast. Super nice staff, especially the lady who puts out the morning breakfast.
Ac didn’t work didn’t work good but the stay was ok
I will book again
Quick check in friendly clerk
Okay
My room was fine faint smoke smell, but my son's had damp sheets, paint peeling, hair in tub, something in carpet on a spot. Smoke smell in hallways.
I won’t be back
The toilet seat was loose and would slide . I was checked at 10am I thought my check out time was 11am and this resulted in my key not working
Very friendly staff, and Rose Ann, the house keeper, was very friendly and helpful with everything that we needed.
Paid for king size room with jacuzzi tub and when getting ready to to get in and relax water start going everywhere wouldn’t cut off my hair and lashes got messed up the front desk said no one was on site to come help me so at this point the water still going crazy and nobody to help eventually the water cut off
Good place to stay
The room was nice and big. Very clean but the bed was a problem. It sounded like the base was broken and the mattress sagged badly in the middle. Notified front desk at check out and manager stated she would have it fixed. Otherwise it was a really nice place.
The room smelled horribly of mildew, on day two I was walking without my shoes, the carpet was soaked from the a/c leaking. Showed the maintenance man who was there replacing a smoke detector. His answer was to vacuum up the water instead of repairing the air conditioner. Our clothes were soaked through our suitcases.
Need shower curtains
GOOD AND SAFE
Don't Book!!!
Unfortunately, my stay was not the best. My family and I was assigned room 123. Entering the room, it was very humid. The air was not on. There was rust all over the refrigerator, shower head, even the fire sprinkler was rusted. The ceiling was half popcorn and half painted. No phone. It was just disgusting. I called front desk to ask the cancellation policy. She offered for me to see another room. She showed me two others. The better selected was a non-smoking room on a smoking floor so it smelled of cigarettes on the halls. Comforters had stains on them. It was just a discomforting experience. Also, we spent the weekend without being able to watch tv because of no remote. Had to call front desk from my cell phone because the room phone did not work, to let them know the remote was missing. No one ever brought one to me. I highly recommend no one booking this hotel. The only reason I stayed was because everything else in the area was booked due to the AAU basketball tournament we were attending for the weekend.
Will not stay ever
Hot, dirty and smelled of cigarette smoking
Great
I like this place, I've stayed here several times.. but this time, I'm disappointed. I rented a smoking room with a hot tub, paid for it, only to find out it was not available...nor was a room with a jetted tub. But either way l wi sti come bk. Th
Very disappointing
We were ok until we woke up at 3a.m saturday morning to find roaches in the room and bathroom. Very disappointing
Good stay
i Liked the price, I did not like that i purchased a 2 queen room and ended op with a 1 full and a pull out couch. extremely noisy, i had to go and ask for linens that were not in room.
Very nice property
The staff and Desk clerk Donna were super nice! Our room didn’t have a closet and I thought that was odd. But other than that everything was good and clean. Very convenient to hop on interstate and reach downtown Mobile.
I booked non-smoking room with two queen beds. When I arrived they gave me smoking room with double bed and tiny couch. I showed them my booking, but they said their system shows different and they don't have rooms what I need. I couldn't stay there, checked out and went to the better hotel.
I traveled from Jax 5 1/2 hours only to be told I would be charge a $25 early check-in fee! I decline I went to the Wal-mart to waste time and spend that money on food! I was tired and sleepy but couldn’t check into my room, although it was actually ready!! I came back with 30 minutes left until check in and the receptionist, decided to go head and check me in. If I would’ve known, I would’ve timed my trip to get there at check in time not 2 1/2 hours earlier.
Had a good check-in, great afternoon, amazing dinner. There's lots of restaurants in the area. But the only reason we rented the room, we live in the area, our first choice babysitter had to work until 8 or 10pm so we wouldn't have had much of a reason to rent a room so we chose our backup babysitter. Should've just cancelled the evening then but I really wanted alone time with my fiance, and we never get it with the kids. So we had an amazing dinner, there's lots of great choices. The area around the hotel is nice. Not long after we get back from dinner, things go downhill fast. First we find a bloody needle when going into the dresser drawers to get pajamas. Everything else was good before we found the needle so we tried to ignore it. Have fun in bed after dinner and my fiance goes to sleep. As I'm dosing off I start itching, bedbugs, great! Thank God my fiance had Benydryl. I took some and did sleep most of the night, but I did wake up during the night itching and my fiance was getting bitten as well. I know I kept her up most of the night and she wasn't happy. Breakfast sucked. Powdered eggs, rock hard biscuits, great value brand yogurt, and oatmeal, and no milk... So I finish my work out after breakfast and go wake my fiance. She was upset because we stayed up most of the night itching. As soon as she's go back to sleep I'd wake her up itching. So no morning sex. Huge bummer. Overall I will never use Expedia or stay at another Quality Inn in my life.
This hotel was clean and friendly.
Clean Your Rooms
Rooms needs to be cleaned and upgraded! The walls were disgusting and the bathroom had a nasty crack in it with yellow caulk that resembles pee. Looked gross. The comfiest part was the bed with a huge dent.
No Frills but ok place to Stay
Hotel was ok. Front desk was very nice and hotel was family friendly. No frills but I would book again.
My room had white carpet powder all over the floor that the front attendant had to vacuum up. The pillow on the bed looked like it had been laid on.
it had bed bugs and i waste my money got ate up the next morning
Not clean rooms
Staff was very friendly but we were 1st given a room later at night that had wet tile floor, no pillow cases on pillows, no towels, not totally clean. Moved to a room that had wrappers on bathroom floor, stained wash clothes, and in the morning when pulling the shower curtain closed to shower, there was a used washcloth hanging on the towel bar. Very disappointed with cleanliness esp during this time of COVID. Would not stay again
Air conditioner did not work in one room. Next room not well either
General hallways and stairwells were filthy and paint chipped/scraped. Email and hotels stated we were getting 2 queen beds but there was one full size and a pull out couch. When i spoke to the desk i was told that was all they had and her end showed us renting a suite.
Nothing on this dirty property i liked. I will not stay at this property again.
The bed was uncomfortable, there was a bug in the room when we arrived
Disappointed!
I was so disappointed came in very late after car trouble to a very dirty very unsafe environment at 2:00 am with children. Was too tired to complain or move! Please reconsider this location.
Old and run down. Will not stay there again
Nice hotel
The dirty orrible place
Initially, i was put on a room that someone was squatting in. They found me a new room but didn't believe me when i told them someone was in there. Instead of upgrading the room, they gave me a simple room aftwr wairing for 35-40 minutes.
Okay for a nights sleep
Great location. Didnt get to swin due to weather. The beds are pretty uncomfortable and tbe floors in the room were really nasty. Had to wear shoes the whole time other wise your feet got really dirty. We only stayed one night as a layover to getting to Florida. It was fine for one night. Nothing super nice.
Roaches and ceiling had blood spots just horrible. Look like a old crime scene room… never ever coming back
Friendly front desk staff but the rooms were poorly kept. While clean(I use that word loosely), there's is an obvious smoke smell throughout the building and rooms. The room had paint peeling from the ceiling, the pillows looked yellowed compared to the sheets, rust on anything metal like the showerhead, and mold and stains around the tub. The bed creaked and shook at the slightest move. Half the plugs in the room did not work.
This hotel was awful! The room smelled like urine! It was damp and musty! The pillows were brown and did not have any cases! The clerks were helpful but the on site manager totally disregarded our concerns and wouldn’t even give us the respect to come to the front desk to address our concerns. I would not recommend anyone stay at this hotel.
They allow smoking which is apparent in the hallway. The sheets were either dirty or stained. Once removed, the mattress cover was also stained with what looked like blood. Once that was removed, the mattress had a HUGE stain. The head of cleaning was there and changed them all, only for me to find cigarette burns on the new one. I normally give places the benefit of the doubt but it seemed to me this is common at this facility. The front desk person was very kind and apologetic. Throughout night, there were many loud cars and guests outside. Although I am glad to have found a room, this was definitely not worth what I paid. I asked to be reimbursed but have not received any communication at present time.
Decent at best
The pictures make it look nicer than it is in my opinion. I was disappointed by the condition. But it’s a decent place if you just wanted to stay for a night. I was just disappointed I had paid $100 for it... wouldn’t have been if I had paid $65 or so.
Horrible Room
The hotel was horrible i checked in and checked right back out. The hotel is infested with roaches and there is visible mold and mildew all over. I requested my full refund and still have not received my money. Quality Inn in Saraland Al should not be of service to anyone.
The hotel was not up to par for a Quality Inn. There were stains from ceiling to floor. I had two rooms. My older sons stayed in one room and theirs was worse than mine. I paid for two nights and only stayed one. I could not believe how poorly the building was kept. The hotel workers were friendly and knowledgeable. There were bugs. It won't allow me to post the pics I took. It says the exceed size limits. They are regular pictures taken with my phone.
Dirty room
Saw baby roaches In bathroom
Nice stay
Nice stay
The location and staff were awesome. Needs were readily met and I was impressed with the ability to meet guests needs during covid restrictions. The prepackaged breakfast was nice as was the outdoor pool and ease of access. However, smoking and non smoking rooms seemed to be random and the entire first floor reeked of smoke our whole 5 day, 4 night stay even though we had a non-smoking room. Hotel rooms had a lot of mildew, rust and patches in the drywall which is to be expected with the humidity in the area but it was quite excessive especially for those with allergies. All in all, you get what you pay for.
Very nice ,quiet, close to Walmart staff was very respectful and nice,breakfast was nice and the pool was awesome
Roaches in the tub. No trash cans in room. No stocked coffee. Rust in bathroom.
Great price great stay
It was ok. Tub was stained and dirty looking.
It looked like effort was being made to improve the facilities. Our room had a dirty bedspread, a dead cockroach and unclean toilet. When addressed the problem was corrected. Kitchen and breakfast was handled well and professional.
Bring your own pillows..
The pillows were old, only 1/2 the stuffing left in all 6 that were in the room. They definitely need to donate them and get new.
Quality Inn near University of Mobile | Hotel in Saraland | Travala.com
Quality prices and stay
It was a nice stay. I would stay here again.