Quality Inn near University of Mobile
6.6

Fair

197 Guest reviews

6.6
Fair
197 Verified Reviews
Read all reviews
Cleanliness6.4/10
Service7.8/10
Comfort6.8/10
Condition6.2/10
location8.2/10
Neighborhood7.2/10
Value8.2/10
Amenities6.0/10

1111 Industrial Pkwy, Saraland, United States of America. See map

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
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Hotel Description

When you stay at Quality Inn near University of Mobile in Saraland, you'll be in the historical district, within a 15-minute drive of Mobile Cruise Terminal and Mobile Bay. This hotel is 12.3 mi (19.7 km) from University of South Alabama and 1.2 mi (1.9 km) from Amelia City Park. Make yourself at home in one of the 59 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Hotel policies

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 21
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Contactless check-in is available
  • Contactless check-out is available
  • Essential workers only - NO

Important information

You need to know
  • The seasonal pool will be open from April to November.
  • Pool access available from 8 AM to 10 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Minimal age
21
Optional fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

English

Urdu

Amenities

Most Popular

Swimming Pool

Free WiFi

Parking available

Dining services

Concierge

Laundry

Gym

Entertainment

Smoking areas

Business facilities

Accessible facilities

Other

Elevator

Gift shops or newsstand

Barbecue grill(s)

Coffee/tea in common areas

Laundry facilities

Free breakfast

Safe-deposit box at front desk

Multilingual staff

24-hour front desk

Business center

Meeting rooms

Outdoor seasonal pool

Designated smoking areas

Pool umbrellas

Wheelchair accessible path of travel

Wheelchair accessible parking

Braille or raised signage

Free reception

Free self parking

Pool sun loungers

Free RV, bus, truck parking

Outdoor furniture

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible van parking

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Visual alarms in hallways

Handrails in stairways

Well-lit path to entrance

Stair-free path to entrance

Pool hoist on site

Hotel reviews

6.6
Fair197 Verified Reviews
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Cleanliness6.4/10
Service7.8/10
Comfort6.8/10
Condition6.2/10
location8.2/10
Neighborhood7.2/10
Value8.2/10
Amenities6.0/10
6/10
Fair
Desma, 11 Apr 2025
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Quality prices and stay

It was a nice stay. I would stay here again.

8/10
Excellent
Jacqueline, 06 Apr 2025
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Nice Stay

We came into town for a large event, would last for hours, so I booked this hotel for one night and I’m glad that I did we came in late and slept quiet.

6/10
Fair
Sierra, 05 Feb 2025
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Its ok.

2/10
Poor
Malinda, 19 Aug 2024
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Nothing, breakfast was terrible hardly anything to eat and most days nothing but cereal in three weeks only had maid service twice so I had to buy cleaning stuff and do it myself only stayed because I had a house fire and nowhere else to go

8/10
Excellent
Esmeralda, 05 Aug 2024
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The beds weren’t queen size. But overall it was a good experience

10/10
Exceptional
Alejandro, 06 Jul 2024
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Great place

10/10
Exceptional
Gina, 02 Jul 2024
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Thanks

10/10
Exceptional
Amy, 29 Jun 2024
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I love it

10/10
Exceptional
Phil, 29 Jun 2024
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Nice pool

4/10
Poor
Verified traveler, 24 Jun 2024
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Spend your money elsewhere.

Hotel was ok. The smell of spice/weed being smoked was absolutely awful! The whole hotel smelled like it. We were told they provided juice with breakfast but they don’t. Only coffee. The pool was cloudy. The beds were awful! You could feel the springs digging into you. The bed had a broken metal bar sticking out the bedframe we had to put a towel on it to keep it from scrapping us. The rooms were not cool at all. We had it on high cool, 60. We brought a fan with us and it helped. Random people walk thru the parking lot in to the wood line right by the pool coming from the gas station next door or from walmart. The light in the pool came floating out of the wall also.

2/10
Poor
Amie, 23 Jun 2024
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The room was clean and fairly comfortable but the hallways reeked of the smell of majuana. I would not recommend staying here.

4/10
Poor
James, 19 May 2024
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The carpet was damp. And not clean. I got in the shower and my feet were black. The bed was very uncomfortable.

10/10
Exceptional
pat, 12 May 2024
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Outdated hotel but staff are awesome!

8/10
Excellent
Ginger, 11 May 2024
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Really Good Breakfast

I needed an inexpensive room for a business training. The room was fine. Sheets smelled very clean and the breakfast was really good!!!!! The only negative aspect was the lack of TV channels and the small TV. I could fine 2 shopping channels, TNT playing baseball and a Law and Order marathon, I am old and I like to watch the news so I was disappointed. Overall, it was a fine stay.

8/10
Excellent
Charlotte, 05 May 2024
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Helpfulness

My stay was great. The check in was great. they even check to make sure that the room was clean and even told me where to park so that I wouldn't have for to get to the room.

10/10
Exceptional
Ray, 03 Mar 2024
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Very Satisfied

The room was clean. The breakfast was very good.

8/10
Excellent
Leeann, 27 Jan 2024
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Good

6/10
Fair
Brianna, 10 Jan 2024
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The bathroom tub was disgusting, hair all in it and wasn’t cleaned. I always clean the bathroom before I let my children use it but we’ve never stayed at one this nasty. Our room wasn’t lit up properly because of lights not working. The smell of cigarette smoke is awful and had my one year old daughter up all night coughing and having to use her emergency inhaler. The rooms say no smoking but some of the guests obviously didn’t listen. We didn’t know about the $100 accidental fee that they charge up front either cash or card until we were checking in. This was our last option in the area because our towns power is out of most of everyone’s homes.

6/10
Fair
Verified traveler, 26 Dec 2023
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Average. Smoke smell.

2/10
Poor
Jason, 25 Dec 2023
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Never again.

First of all no wifi. Second of all no cable tv. Smart TV but with no internet made it a boring night. Third ceiling popcorn was falling on every where. Safety door latch wouldn’t close. Bed were not comfortable every time you moved it made a noise. Dust every on microwave and countertops. Front counter didnt know how to charge room for soda’s. No vending machines. Horrible stay.

10/10
Exceptional
noelle, 22 Dec 2023
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Pleasantly surprised.

Booked for a last minute stop on a road trip. Good price for a nice, clean, updated motel. Great breakfast. Super nice staff, especially the lady who puts out the morning breakfast.

6/10
Fair
Darius, 01 Sep 2023
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Ac didn’t work didn’t work good but the stay was ok

10/10
Exceptional
anthonry, 17 May 2023
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I will book again

Quick check in friendly clerk

8/10
Excellent
Dean, 07 May 2023
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Okay

My room was fine faint smoke smell, but my son's had damp sheets, paint peeling, hair in tub, something in carpet on a spot. Smoke smell in hallways.

6/10
Fair
Richard, 07 Mar 2023
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I won’t be back

The toilet seat was loose and would slide . I was checked at 10am I thought my check out time was 11am and this resulted in my key not working

10/10
Exceptional
Jacqueline, 02 Feb 2023
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Very friendly staff, and Rose Ann, the house keeper, was very friendly and helpful with everything that we needed.

2/10
Poor
Alexis, 02 Dec 2022
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Paid for king size room with jacuzzi tub and when getting ready to to get in and relax water start going everywhere wouldn’t cut off my hair and lashes got messed up the front desk said no one was on site to come help me so at this point the water still going crazy and nobody to help eventually the water cut off

10/10
Exceptional
Bridget, 17 Jul 2022
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Good place to stay

The room was nice and big. Very clean but the bed was a problem. It sounded like the base was broken and the mattress sagged badly in the middle. Notified front desk at check out and manager stated she would have it fixed. Otherwise it was a really nice place.

2/10
Poor
Tracie, 14 Jul 2022
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The room smelled horribly of mildew, on day two I was walking without my shoes, the carpet was soaked from the a/c leaking. Showed the maintenance man who was there replacing a smoke detector. His answer was to vacuum up the water instead of repairing the air conditioner. Our clothes were soaked through our suitcases.

6/10
Fair
Herman, 11 Jul 2022
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Need shower curtains

10/10
Exceptional
DAVID, 09 May 2022
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GOOD AND SAFE

4/10
Poor
Shytellia, 09 May 2022
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Don't Book!!!

Unfortunately, my stay was not the best. My family and I was assigned room 123. Entering the room, it was very humid. The air was not on. There was rust all over the refrigerator, shower head, even the fire sprinkler was rusted. The ceiling was half popcorn and half painted. No phone. It was just disgusting. I called front desk to ask the cancellation policy. She offered for me to see another room. She showed me two others. The better selected was a non-smoking room on a smoking floor so it smelled of cigarettes on the halls. Comforters had stains on them. It was just a discomforting experience. Also, we spent the weekend without being able to watch tv because of no remote. Had to call front desk from my cell phone because the room phone did not work, to let them know the remote was missing. No one ever brought one to me. I highly recommend no one booking this hotel. The only reason I stayed was because everything else in the area was booked due to the AAU basketball tournament we were attending for the weekend.

2/10
Poor
Sarah, 08 May 2022
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Will not stay ever

Hot, dirty and smelled of cigarette smoking

10/10
Exceptional
Eduardo, 11 Apr 2022
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Great

8/10
Excellent
Leah, 27 Mar 2022
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I like this place, I've stayed here several times.. but this time, I'm disappointed. I rented a smoking room with a hot tub, paid for it, only to find out it was not available...nor was a room with a jetted tub. But either way l wi sti come bk. Th

2/10
Poor
Latoria, 19 Mar 2022
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Very disappointing

We were ok until we woke up at 3a.m saturday morning to find roaches in the room and bathroom. Very disappointing

8/10
Excellent
matthew, 15 Mar 2022
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Good stay

2/10
Poor
Miles, 09 Mar 2022
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i Liked the price, I did not like that i purchased a 2 queen room and ended op with a 1 full and a pull out couch. extremely noisy, i had to go and ask for linens that were not in room.

10/10
Exceptional
Eddie, 06 Mar 2022
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Very nice property

10/10
Exceptional
SHEILA, 25 Feb 2022
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The staff and Desk clerk Donna were super nice! Our room didn’t have a closet and I thought that was odd. But other than that everything was good and clean. Very convenient to hop on interstate and reach downtown Mobile.

4/10
Poor
Aliaksandra, 18 Nov 2021
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I booked non-smoking room with two queen beds. When I arrived they gave me smoking room with double bed and tiny couch. I showed them my booking, but they said their system shows different and they don't have rooms what I need. I couldn't stay there, checked out and went to the better hotel.

4/10
Poor
Shywon, 14 Nov 2021
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I traveled from Jax 5 1/2 hours only to be told I would be charge a $25 early check-in fee! I decline I went to the Wal-mart to waste time and spend that money on food! I was tired and sleepy but couldn’t check into my room, although it was actually ready!! I came back with 30 minutes left until check in and the receptionist, decided to go head and check me in. If I would’ve known, I would’ve timed my trip to get there at check in time not 2 1/2 hours earlier.

2/10
Poor
Jeremy, 17 Oct 2021
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Had a good check-in, great afternoon, amazing dinner. There's lots of restaurants in the area. But the only reason we rented the room, we live in the area, our first choice babysitter had to work until 8 or 10pm so we wouldn't have had much of a reason to rent a room so we chose our backup babysitter. Should've just cancelled the evening then but I really wanted alone time with my fiance, and we never get it with the kids. So we had an amazing dinner, there's lots of great choices. The area around the hotel is nice. Not long after we get back from dinner, things go downhill fast. First we find a bloody needle when going into the dresser drawers to get pajamas. Everything else was good before we found the needle so we tried to ignore it. Have fun in bed after dinner and my fiance goes to sleep. As I'm dosing off I start itching, bedbugs, great! Thank God my fiance had Benydryl. I took some and did sleep most of the night, but I did wake up during the night itching and my fiance was getting bitten as well. I know I kept her up most of the night and she wasn't happy. Breakfast sucked. Powdered eggs, rock hard biscuits, great value brand yogurt, and oatmeal, and no milk... So I finish my work out after breakfast and go wake my fiance. She was upset because we stayed up most of the night itching. As soon as she's go back to sleep I'd wake her up itching. So no morning sex. Huge bummer. Overall I will never use Expedia or stay at another Quality Inn in my life.

10/10
Exceptional
Charlotte, 04 Oct 2021
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This hotel was clean and friendly.

4/10
Poor
Verified traveler, 15 Sep 2021
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Clean Your Rooms

Rooms needs to be cleaned and upgraded! The walls were disgusting and the bathroom had a nasty crack in it with yellow caulk that resembles pee. Looked gross. The comfiest part was the bed with a huge dent.

6/10
Fair
Jessica, 27 Aug 2021
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No Frills but ok place to Stay

Hotel was ok. Front desk was very nice and hotel was family friendly. No frills but I would book again.

4/10
Poor
Verified traveler, 23 Aug 2021
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My room had white carpet powder all over the floor that the front attendant had to vacuum up. The pillow on the bed looked like it had been laid on.

2/10
Poor
Verified traveler, 06 Aug 2021
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it had bed bugs and i waste my money got ate up the next morning

4/10
Poor
Debra, 05 Aug 2021
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Not clean rooms

Staff was very friendly but we were 1st given a room later at night that had wet tile floor, no pillow cases on pillows, no towels, not totally clean. Moved to a room that had wrappers on bathroom floor, stained wash clothes, and in the morning when pulling the shower curtain closed to shower, there was a used washcloth hanging on the towel bar. Very disappointed with cleanliness esp during this time of COVID. Would not stay again

4/10
Poor
Verified traveler, 03 Aug 2021
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Air conditioner did not work in one room. Next room not well either

4/10
Poor
Tommy, 01 Aug 2021
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General hallways and stairwells were filthy and paint chipped/scraped. Email and hotels stated we were getting 2 queen beds but there was one full size and a pull out couch. When i spoke to the desk i was told that was all they had and her end showed us renting a suite.

2/10
Poor
Verified traveler, 25 Jul 2021
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Nothing on this dirty property i liked. I will not stay at this property again.

4/10
Poor
Verified traveler, 20 Jul 2021
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The bed was uncomfortable, there was a bug in the room when we arrived

2/10
Poor
Irma, 12 Jul 2021
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Disappointed!

I was so disappointed came in very late after car trouble to a very dirty very unsafe environment at 2:00 am with children. Was too tired to complain or move! Please reconsider this location.

4/10
Poor
Verified traveler, 12 Jul 2021
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Old and run down. Will not stay there again

10/10
Exceptional
Verified traveler, 06 Jul 2021
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Nice hotel

2/10
Poor
Verified traveler, 04 Jul 2021
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The dirty orrible place

2/10
Poor
Verified traveler, 27 Jun 2021
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Initially, i was put on a room that someone was squatting in. They found me a new room but didn't believe me when i told them someone was in there. Instead of upgrading the room, they gave me a simple room aftwr wairing for 35-40 minutes.

8/10
Excellent
Hanna, 20 Jun 2021
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Okay for a nights sleep

Great location. Didnt get to swin due to weather. The beds are pretty uncomfortable and tbe floors in the room were really nasty. Had to wear shoes the whole time other wise your feet got really dirty. We only stayed one night as a layover to getting to Florida. It was fine for one night. Nothing super nice.

2/10
Poor
Verified traveler, 15 Jun 2021
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Roaches and ceiling had blood spots just horrible. Look like a old crime scene room… never ever coming back

4/10
Poor
Verified traveler, 13 Jun 2021
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Friendly front desk staff but the rooms were poorly kept. While clean(I use that word loosely), there's is an obvious smoke smell throughout the building and rooms. The room had paint peeling from the ceiling, the pillows looked yellowed compared to the sheets, rust on anything metal like the showerhead, and mold and stains around the tub. The bed creaked and shook at the slightest move. Half the plugs in the room did not work.

2/10
Poor
Verified traveler, 07 Jun 2021
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This hotel was awful! The room smelled like urine! It was damp and musty! The pillows were brown and did not have any cases! The clerks were helpful but the on site manager totally disregarded our concerns and wouldn’t even give us the respect to come to the front desk to address our concerns. I would not recommend anyone stay at this hotel.

2/10
Poor
Verified traveler, 07 May 2021
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They allow smoking which is apparent in the hallway. The sheets were either dirty or stained. Once removed, the mattress cover was also stained with what looked like blood. Once that was removed, the mattress had a HUGE stain. The head of cleaning was there and changed them all, only for me to find cigarette burns on the new one. I normally give places the benefit of the doubt but it seemed to me this is common at this facility. The front desk person was very kind and apologetic. Throughout night, there were many loud cars and guests outside. Although I am glad to have found a room, this was definitely not worth what I paid. I asked to be reimbursed but have not received any communication at present time.

6/10
Fair
Verified traveler, 27 Apr 2021
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Decent at best

The pictures make it look nicer than it is in my opinion. I was disappointed by the condition. But it’s a decent place if you just wanted to stay for a night. I was just disappointed I had paid $100 for it... wouldn’t have been if I had paid $65 or so.

2/10
Poor
Crystal, 25 Jan 2021
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Horrible Room

The hotel was horrible i checked in and checked right back out. The hotel is infested with roaches and there is visible mold and mildew all over. I requested my full refund and still have not received my money. Quality Inn in Saraland Al should not be of service to anyone.

6/10
Fair
Rubyne, 12 Jan 2021
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The hotel was not up to par for a Quality Inn. There were stains from ceiling to floor. I had two rooms. My older sons stayed in one room and theirs was worse than mine. I paid for two nights and only stayed one. I could not believe how poorly the building was kept. The hotel workers were friendly and knowledgeable. There were bugs. It won't allow me to post the pics I took. It says the exceed size limits. They are regular pictures taken with my phone.

2/10
Poor
Savannah, 06 Nov 2020
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Dirty room

Saw baby roaches In bathroom

8/10
Excellent
Verified traveler, 01 Nov 2020
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Nice stay

Nice stay

6/10
Fair
Taylor, 04 Aug 2020
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The location and staff were awesome. Needs were readily met and I was impressed with the ability to meet guests needs during covid restrictions. The prepackaged breakfast was nice as was the outdoor pool and ease of access. However, smoking and non smoking rooms seemed to be random and the entire first floor reeked of smoke our whole 5 day, 4 night stay even though we had a non-smoking room. Hotel rooms had a lot of mildew, rust and patches in the drywall which is to be expected with the humidity in the area but it was quite excessive especially for those with allergies. All in all, you get what you pay for.

10/10
Exceptional
Samuel, 21 Jul 2020
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Very nice ,quiet, close to Walmart staff was very respectful and nice,breakfast was nice and the pool was awesome

2/10
Poor
Cody, 19 Jul 2020
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Roaches in the tub. No trash cans in room. No stocked coffee. Rust in bathroom.

10/10
Exceptional
Kara, 18 Jul 2020
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Great price great stay

6/10
Fair
Brett, 16 Sep 2019
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It was ok. Tub was stained and dirty looking.

4/10
Poor
Verified traveler, 19 Aug 2019
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It looked like effort was being made to improve the facilities. Our room had a dirty bedspread, a dead cockroach and unclean toilet. When addressed the problem was corrected. Kitchen and breakfast was handled well and professional.

6/10
Fair
Verified traveler, 18 Aug 2019
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Bring your own pillows..

The pillows were old, only 1/2 the stuffing left in all 6 that were in the room. They definitely need to donate them and get new.

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