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Castelo Piazzale - Campos do Jordão8.4Excellent
38 Guest reviews
8.4Excellent38 Verified ReviewsRead all reviewsCleanliness8.4/10Service8.2/10Comfort7.8/10Condition7.8/10
Excellent
38 Guest reviews
Av. Mariane Baungart 2485, Campos do Jordão, Brazil. See map
Share
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities
Garden
Free breakfast
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Hotel Description
With a stay at Castelo Piazzale - Campos do Jordão in Campos do Jordão (Vila Izabel), you'll be steps from Ducha de Prata and 9 minutes by foot from Altus Turismo Ecologico. This pousada is 0.7 mi (1.1 km) from Floresta Encantada Park and 1.4 mi (2.2 km) from Campos do Jordao Tennis Club. Stay in one of 22 guestrooms featuring flat-screen televisions. Digital television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Free self parking is available onsite.
Hotel policies
No elevators
Guests will receive an email with special check-in instructions
LGBTQIA+ friendly
Guest will receive an email before arrival 72 hours
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 8
Pet max weight (per pet) in lb is 18
Service animals not allowed
Only dogs and cats are allowed
Maximum number of pets per room 1
Pets cannot be left unattended
Cleaning and safety practices
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Service fee: 10 percent
We have included all charges provided to us by the property.
You need to know
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Optional fees
- Pet fee: BRL 149 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities
Other
Garden
Free breakfast
24-hour front desk
Free self parking
Uncovered parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Hotel reviews
TravellerTravellerVoltaremos
Funcionários muito atenciosos e educados, bom café da manhã e boa localização.
TravellerGostamos muito de nossa estadia. Quarto com bom tamanho, limpeza excelente. Café da manhã com várias opções. Cortesia de todos os funcionários. Além disso, há um pequeno centro de compras bem em frente a pousada. Recomendamos.
TravellerEstadia boa, boa localização da pousada, porém precisam se preocupar mais com a manutenção predial,alguns ítens deixaram a desejar. Estavam respeitando os protocolos de prevenção da Covid.
TravellerEsperava mais, café da manhã fraco!
Pousada bem localizada, quarto espaçoso, cobertas cheirosas, mas o café achei muito simples, pois esperava mais, algo feito na hora que fosse regional.
TravellerRealmente muito boa, apesar de terem mudado minha acomodação a 3 hrs antes do meu check-in, mesmo assim eu recomendo a propriedade.
TravellerNão encontraram minha reserva.
Cheguei para fazer o check-in por volta das 14hhs e não encontraram a minha reserva, depois de ligar para o hotéis.com localizaram, mas, a pousada estava lotada. Após eu perder quase que o dia inteiro, me alocaram em outra pousada, infininitamente inferior, que só aceitei para não ficar na rua. Extremamente decepcionado.
TravellerBom
Boa estadia, um bom atendimento
TravellerExcelente atendimento, café da manhã péssimo.
Atendimento excelente, funcionários educados e prestativos. Quarto limpo, com boa ducha, aquecimento. O café da manhã é péssimo, pouca variedade e qualidade. Frutas, bolos cortados igual carpaccio, vinha até pedaços da casca. Precisa melhorar muito neste item.
TravellerBom atendimento. Localização boa. Limpeza excelente.
TravellerChekin demorado. Paguei pelo hoteis.com e queria cobrar pagamento no momento do chekin. Não tinham identificado o pagamento. Pouco simpatia da recepcionista. Bom café da manhã e quarto confortável.
TravellerAgradável
Pousada agradável, bem localizada. Tamanho do quarto confortável e limpo. Só senti falta de ter elevador caso esteja com pessoas idosas ou com dificuldades de subir escadas. O café da manhã poderia ser melhor.
TravellerÓtima, confortável e agradável.
TravellerRecomendo
Estadia muito agradável
TravellerMuito caro para o que oferece!!
Não gostei da pousada, frigobar não estava funcionando, a privada estava solta… muito caro para o que oferece!! Só o café da manhã que é bom!! Custo benefício zero!!
Crypto-friendly Bookings
Your money’s good here.
Amamos o atendimento, a limpeza, o silêncio e conforto❤️