ibis Aachen Marschiertor, Aix-la-Chapelle

8.2

Excellent

459 Guest reviews

8.2

Excellent

459 Verified Reviews

Read all reviews

Cleanliness8.6/10

Service8.4/10

Comfort7.8/10

Condition8.2/10

location9.0/10

Neighborhood8.2/10

Amenities7.8/10

Great place

Aachen is nice

Great location, good breakfast and decent accommodations. Worth the price.

Great location.

IBIS Marchiertor ist erstklassig

Unser Aufenthalt war wirklich schön - vielen Dank!

We called and requested a room with a pull-out sleeper bed. The person I spoke with said no problem, we can accommodate. We arrived to find the hotel didn't accommodate.

Clean & cozy

Clean, comfy, and super close to the train station. The front desk staff were very friendly. Overall, a great stay and a place I’d return to the next time I’m in Aachen.

Good station stop hotel

Good budget hotel. Very near station

Pleasant stay

Great opportunity to see our son in a very convenient location.

Comfortable hotel

Comfortable rooms in good hotel approx 5 minutes from the station. Friendly staff. Great shower!

Would come again

Nice clean hotel close to the train station and 10-15 minutes walk from the old city. I liked the little closet area between main door and a secondary door to the room. Good strong hot shower. Can’t comment on the breakfast as I didn’t purchase this extra.

Very nice stay

Clean, close to centre of Aachen, good breakfast and decent price. Ticked all the boxes.

Good hotel

Easy to use , efficient , clean and close to station

Good hotel

Good stay , close to station and no issues

Gutes Hotel, kein Luxus, aber gute Lage, sehr sauber, guter Service. Würde jederzeit wiederkommen.

Great location

A very nice big sweet very nice staff. In the center

Typisches Ibis-Hotel, nahe Zentrum

Modern eingerichtete, saubere Zimmer, nettes Personal an der Rezeption. Innenstadt fußläufig in ca. 15 Minuten zu erreichen. Hoteleigene Parkplätze im Hof.

All that you need

Fast check-in, comfortable bed, air conditioning, perfect.

Nice staff convient and quiet. Would recommend nice restaurant nextdoor

Recommended

Staffs are super friendly, and professional. The room was perfectly cleaned. They changed my room as I found a big bee came inside of the first room I got. The air conditioner works well which is rare to find here in Germany. Great price-quality ratio.

Nice location

Everything worked as needed. Comfy bed. Hallway noise came through easily but didn't effect my sleep. Close to center and parking was nice to have.

Good place to visit Aachen near the central station. Walkable to city center

Great hotel close to the train station. Suited our needs perfectly

Exlente hotel becuase is vey close fron downtown and train station

A little Korker

An immaculately clean and comfortable stay with an exceptional breakfast - Keep it up Ibis!

Nice clean room and bathroom! No AC. Hot room. Opened window was great To cool room but heavy loud traffic all night Prevented a good sleep.. Excellent location. Near train station. Walkable to all major sites.

Great location, needs better beds

It was in a perfect part of town. Walking distance to all the tourist sites. Plenty of restaurants nearby. The only complaint I have is the beds were very uncomfortable.

Staff was very friendly. The hotel and rooms were a bit cold though, for that is was winter and snowing.

Nice Hotel, friendly staff, excellent food

Nice spot in Aachen. Room was a bit small, but not too bad for Europe. Friendly staff at check in and secure parking behind their gated entrance. The restaurant was great, yummy food and great choices for food.

Traveled to Aachen to see some sights and was very pleased with the stay at this hotel. Very convenient to attractions and the train station.

A great stay

We stayed as 4 sets of couples. Going to a wedding in the next town but stayed in Aachen for 2 nights, hotel was basic but comfortable, clean and reasonable. Great walking distance to the centre with an easy access car park. Helpful staff getting taxis. Service in the bar could have been better hence the rating but all other service was very good. Would recommend here and will come back

4 busy nights in Aachen

This is real 2* hotel. Hotel doesn't provide fridge, individual bath accessories and air conditioner. If you window looks to the street than you should choose between close window with lack of oxygen and fresh air with very noisy street. Breakfast is good. Sometimes they provide watermelon. Room is small but very clean.

Ideal Base to Explore Liege, Maastricht and Köln.

Budget hotel with a decent breakfast buffet. The hotel is located a short walk to the center of Aachen. It is a 5 minute walk to the main train station which makes it an ideal choice to explore nearby Liege, Maastricht and Köln.

No frills hotel in a great location

No frills hotel conveniently situated a short walk from the train station, bus stops and old part of town. The location is great. Just bear in mind the room is fairly small and no frills, and the service isn’t outstanding. Several of the staff at front desk weren’t overly friendly or welcoming, and hardly ever smiled. They weren’t able to provide an umbrella on the rainy days, so bring one!

proximity to the train station

Utilitarian hotel close to Aachen main station. Within walking distance of the city center as well. Quiet location. Television sets need to be urgently updated, very old. Breakfast is good quality, in particular in relationship to the price

Good location at reasonable price

The IBIS is well located 5 minutes walk from the main railway station or a 15 walk into Aachen centre. Close by are several restaurants and the hotel also offers breakfast and evening dinner for a charge. Staff are friendly, there is free basic wi-fi but better speed requires a payment of 6 Euros per 24 hours. The hotel has more than 120 rooms on 4 floors but only one small lift/elevator so there can be a wait at busy times, same with the small reception but staff are helpful and efficient. Rooms are small but decent, those on the back side of the hotel are quiet but there can be some noise from the next door rooms, also the corridor but a double door system helps reduce this. Room cleanliness good but could have been better. Overall happy for the price and location, have tried to stay here in the past but the hotel was fully booked and seems to stay busy. Will be back...if not full!

Great location and inexpensive

This hotel is not even a five minute walk from the train station and less than a 10 minute walk to the Dom. There is a park in front of the hotel that was ideal for walking our dogs. The staff were very friendly and we were allowed to check in early. Prices for everything are on the low end (€8/day parking, €11 breakfast buffet, and €8/day per dog) are all very reasonable for Germany. It is a no frills hotel with the only bathroom item being a soap dispenser in the shower. Only down side for us was there is no a/c and the inside of the hotel was much warmer than the weather outside. We had to leave the window open to keep the temperature down and the street noise on a Saturday night was annoying until well after midnight. If you're looking for a good location on a budget and don't mind warmth, this is ideal.

Aachen ibis near train station

Hotel is very convenient to the train station. The hotel and the train sit on a ridge of a small hill, so walking from downtown center involves a gradual climb. No evident free-use computer in the lobby. Room was big enough for a large suitcase to be left open. Good wifi.

Hotel is in walking distance to Aachen's main attractions (Cathedral, Market square) and very close to the central train station. It has its own parking lot and provides a decent breakfast buffet. If you are sensitive to street noise I recommend you stay in a room facing the back. I have stayed multiple times already but wish they would soon paint the rooms.

Breakfast was excellent

Too hot, no aircon, noisy room with window open.

Tittle says it all. Start and cleanliness very good. Room temp unbearable, no aircon in hotel.

Good hotel

My stay was good. The hotel is clean, the breakfast good. My room was over the street so in the morning a bit of traffic, but nothing serious. I had a problem with the WiFi: after using it I had some records deleted from my contact list...

good hotel but the bed was very very bad so small uncomfortable at all room is very small and the bathroom as will .

Nice hotel.just a couple of minutes away from the heart of Aachen.most of employees talking french/english. Bed was not really good. Matress was moving down. Overall the stay was successfull.

Good value little hotel near the center.

The rooms were small, but not too small. The shower had plenty of hot water and good water pressure, but sadly the water didn't drain so you were always standing in a pool of water. The staff at the front desk were extremely helpful and pleasant. The hotel is not in the center of town, but it is very close to the train station and only a short walk into town. Plus, there is a little German bar about 15 meters from the hotel. I guess my biggest complaint was since it was a budget hotel in Germany there was no AC, but also no screens in the windows or any fan. All in all I would stay there again, but if I did so in the summer I might buy a fan in town and stick it in my room.

Good place to stay.

Just what we needed, there's nothing wrong with place.

Good value, quiet

The hotel is extremely good value. It is well located, maintained and quiet. The room was clean and although small it is well designed so there is room to arrange luggage and not feel cramped.

Perfectly functional hotel close to town centre

Rooms are clean and comfortable, the hotel is functional in design if a bit teutonic, not a lot of character, but if you want a comfortable bed within a short walk of town it's perfect.

Not friendly for late risers

Pros: the location and the price is fine; the double bed is good; the staff is nice. Cons: 1) the room is not at all sound-proofing! You can hear clearly when your neighboring rooms are using showers or open/close their doors. Basically you will be awaken around 7 to 8 in the morning 2) A small dirty hair was found in the wash basin when I entered the room (well, it's no big deal but it should not happen)

Comfy nights sleep

Just a quick stopover, but it has got to have one of the most comfortable hotel beds I have slept in!

lovely hotel, great stafff

Brilliant, Winston on the front desk was VERY helpful

Staff indifferent

Requested a quiet room and ended up getting a room opposite the lift and immediately above the hotel entrance. Woke up several times during the night by noises from corridors and outside hotel entrance. The most noisy room I ever stayed in. Staff was impatient while asked for directions to various sights in the city. Not a friendly bunch of people. Period.

Ibis Aachen Marschiertor

Room was comfortable and practical, showers were tiniest I've ever seen, breakfast service was good in spite of repairs being carried out, and staff could also speak English very well.

Ideal perfect stay, would stay again!

The rooms were very clean, spacious enough and comfortable. Best of all it was so nice and warm the whole night (we stayed in December) and we got a perfect nights sleep every night. Plus we had free wifi in the room which was a God send to have so my child can play on the ipad for a while. Shower always had ample hot water and they provide you with HUGE bottle of liquid soap for your face, hair and body and not those tiny bottles you get in most hotels. This is the ideal place to stay when in Aachen and we plan to stay here again next time we come to visit family. As there were many eateries around we didn't sample breakfast or food/ snacks in the restaurant, however seeing the snack menu which is available most hours was disappointing, as there didn't seem to be much food on there,certainly no sandwiches even.

Conveinient location near the station

A pleasant stay, friendly helpfull staff, but the room was cold when we arrived and it was a bitterly cold day. Only 1 thin duvet and no extra pillow didn't make for a comfortable night.

Reasonably adjacent to railway station.

The hotel and the staff are excellent. The only drawback is the tendency for smokers to gather outside the hotel entrance to chatter loud and long so disturbing anyone in any room that is located directly above the entrance.

great. close to rail station and central city. clean and very helpful staff.

Too basic for us

Rather old building situated on outskirts of town. Easily walkable to city centre. Reassuring that there was a barrier protected car park at rear. Room adequate but very spartan. Not for us really although it was comfortable for an overnight stay.

Excellent overnight stop - great hotel and staff and lovely town

adequate - good location

I usually really like ibis hotels. Even though this one was (as ibis almost always are) clean, and it had a good location, it was probably the smallest and simplest hotel room I've ever stayed in. No facial tissues, no alarm clock, miniature bathroom were really the only downsides. Not what I was expecting, but still a good hotel.

Great location, short walk to the centre of Aachen. The room was comfortable, not too small, with a clean bathroom. Would stay here again next time we visit Aachen.

Great location

It was very nice at all.

quiet hotel friendly staff

the room we had was clean and bright and very quiet,the staff were friendly and helpful. the hotel is less than 10 minutes walk from the train station.

Convenient for town centre

Well presented ibis hotel just 5 mins walk from rail station and 10 mins from main attractions Room was clean and well maintained and breakfast good value. Recommended will stay there again.

Close to city center

I have stayed many times at this hotel given its walking distance to the city center and to the main railway station, and its parking facility (better than at the other nearby Ibis Normaluhr).

First stay in Ibis Hotel but definately not last

Everything about the hotel was appealing from the moment we walked in.Rooms comfortable and spacious, service good, and breakfast very good too. Location perfect for our visit near the station but close to everything only walking distance. Staff helpful.

Excellent value en route for our vacation. A little bit further out of the town centre than suggested, but perfectly walkable. Quiet and comfortable. Secure car parking ideal when lots in car !

decent place to stay near city centre

This hotel is located fairly centrally, just 10 minutes' walk from the cathedral and city centre. The staff were reasonably helpful and friendly but I was annoyed at having to pay an additional fee just to park my car for the night. My room was basic but adequate for a short stay.

Close to HBF, but when it's hot, no FAN or A/C

Clean, simple and good place to stay close to the Hauptbahnhof. It was really hot during my stay, and there is no fan or A/C to be had, so if you go in warmer months, be ready.

Smart, clean and well-located

Overlooking one of the medieval gates to Aachen, the hotel is a short walk from the Dom, the wonderful cathedral, and the beautiful historic city centre. The hotel is smart, very clean, and comfortable. The best budget hotel I have stayed in. The staff were friendly and there was a great atmosphere in the breakfast room in the morning. We stayed for 2 nights en route to a skiing holiday. There is a secure rear car park entered through the front of the hotel. I would certainly stay here again.

excellent value for money

Excellent, only slight problem is that you have to pay to have internet in your room. It's only free if you use it in the lounge, where there was only ONE plug for computers.

Ibis chain hotel - you know what to expect

An Ibis hotel, so you know exactly what you are getting, clean, functional, perfectly comfortable, if rather bland. An extra €10 for breakfast was not good value. Only a couple of minutes from the station, which was fine as I was arriving late and glad to get there quickly. Ten minutes walk from the prettier area of the city centre, which was fine.

Close to station, main sights

Nice hotel on a quiet street about three blocks from the main train station and a 10 minute walk to the center of the city with the famous cathedral built by Charlemagne.

Ibis Aachen Marschiertor--Great, Clean Small Hotel

We've stayed here twice and have been very satisfied. It's VERY clean, has a friendly staff, offers a really WONDERFUL breakfast buffet and all day snack service. There is a hairdryer & body wash in the bathroom but, you need to bring your own shampoo. We'd gladly recommend this hotel to anyone visiting Aachen.

Great modern hotel with central location and parking. Great food and service from the friendly staff - We enjoyed our stay.

Einfaches Zimmer, war aber für eine Übènachtung okay. Freundliches Personal. Die im Zimmer stehende Flasche Wasser ist leider kein Service .Kostet 4,50€.

駅に近い。

訪問先に近く、駅から近く、交通の便がよかった。

Das Hotel hat einen guten und gesicherten Parkplatz, den man gegen Gebühr nutzen kann. Das Hotel wirkt insgesamt etwas in die Jahre gekommen. In der Toilette auf dem Zimmer hatte sich schon ein gräulicher Rand gebildet. Das Frühstücksbüffet war sehr einfach und übersichtlich. Ärgerlich war, dass mir bei Einchecken trotz vorheriger Zahlung über Expedia noch einmal der (ein zu hoher) Zimmerbetrag in Rechnung gestellt wurde. Auf meine Nachfrage, ob ich nicht schon bezahlt hätte, sagte man mir, dass die Zahlung noch nicht erfolgt sei. Auf dem Zimmer angekommen, überprüfte ich meine Unterlagen nochmals und stellte fest, dass ich durchaus gezahlt hatte. Ich sprach die Situation an und es hieß zunächst, dass man das nicht beim Einchecken im System sehen würde. Später wurde dann aber zugegeben, dass es doch im System vermerkt war. Hier also auf jeden Fall aufmerksam bleiben!

Good relation price - facilities.

The hotel is in a good location and in the room you have everything you need. Also the breakfast is good. Of course other hotels maybe have a lot more to eat, but it's enough to start your day. We went there now for the second time and again it was good. Only comment maybe; I booked a room for 2 person's with 2 beds. And there is only 1 extra pillow availablein the room in the closet. So we went to the reception. The boy at the reception didn't have an extra pillow and couldn't arrange it also. He was acting a little bit that he had no interest for his job and wouldn'twanne go throughthe trouble of arrangingit. The 2 towels I asked I get....but it looked like it cost a lot of trouble for him. With the rest of the staff (breakfast, check-in/ check-out) we totally didn't have this feeling.

Alles gut.

Duurde lang voor er iemand kwam voor het inchecken. Zeer kleine badkamer zonder afzuigsysteem Dichtbij centrum. Ramen goed geluidsdicht

Since the condition system of my room did not operate as indicated, it was very cold to work at mid-night.

Alles Tip Top.

Nettes, sauberes, funktionales Hotel, gutes Frühstück, freundliches Personal.

Sehr nettes und hilfreiches Personal, in Bahnhofsnähe gelegen. Daher auch nicht völlig ruhig, sondern (bei geschlossenem Fenster absolut aushaltbarer) Verkehrslärm.

Perfect location. Nice and clean hotel, nice breakfast, good rooms with perfect airconditioning and beds.

Nice staff. I gave stayed there before. Could have a drink and coffee at midnight.

Aachen

Gute Lage zum Bahnhof und Zentrum

Ein solides Hotel in Aachen.

Ibis Marschiertor in Aachen ist ein solides, nettes und gutes Hotel. Es liegt zentral zur Stadt und Bahnhof. Es hat immer eine zufriedenstellende Qualität: Zimmer, Frühstück, Parken, Lage. Was mir dieses Mal gefiel war der neue Aufzug, die renovierten Zimmer, das freundliche Personal und ein guter Frühstück.

電車の遅れで深夜に到着しました。フロントの従業員がいたため、ホテルへの入館からチェックイまでスムーズに処理することができました

Het was een top hotel. Goed van ontbijt, heel veel keuze. Super kamer, stil van omgevings geluid. De afstand van hotel tot centrum Aken is super, vlot een plan gehad aan de receptie. Vriendelijk aan het onthaal, vlotte service

War alles zufriedenstellend. Guter Service. Sauber und unkompliziert

Fijn hotel, nette schone kamer , Vriendelijk behulpzaam personeel. Op een fijne afstand van het centrum

Bequemes Hotel in Gehweite vom Dom. Schwachpunkt: Internet ist ungenügend. €4,50 für eine Wasserflasche auf dem Zimmer überhöht.

Very basic hotel, smelly room, elevator didn’t work (free bottle of water as compensation (…..)) parking fully booked (fortunately good option to park nextdoor), single room although double room booked (one free beer as compensation). Anyway, two good things: close to city centre and very good breakfast!

Es war gut.

Hotel war absolut in Ordnung!!!!!!

Good location

Good location. A desk, chair and bench in the room. USB charger available. Nice bakery smell in the morning. Drainage in the shower was slow. Water spilled out quite easily. Duvet of the double bed was a bit small.

位置很好，離要去拜訪的目標很近