Hyatt Regency Columbus

9.0

Wonderful

938 Guest reviews

9.0

Wonderful

938 Verified Reviews

Read all reviews

Cleanliness9.2/10

Service9.2/10

Comfort9.2/10

Condition9.2/10

Amenities8.4/10

The elevators took an extremely long time, and many people chose to use the stairs instead. The bed and sheets were not comfortable. The shower door leaked badly and created a large puddle on the floor.

Clean and comfortable

The lobby is nice. The room was clean and comfortable. The bed was really soft and comfortable. The elevators had long lines at times and took long to arrive but it could have been because the hotel was filled with cheerleaders for a cheerleader competition that was in town. The front desk staff was nice and friendly.

Poor service

Stay was fine when we came down to pick up our valet and I tipped them $25 the day we came in it took 45 min to retrieve the car and people in behind us were helped much sooner. When we got the vehicle it had been smoked in…….

There are four elevators for the hotel rooms. There was only one or two of them that were working. The hotel staff didn’t address this problem after advised by guests. This was the only negative I can say about the visit.

Beautiful hotel, comfy beds, great amenities, friendly staff.

For a higher end downtown Hotel the wifi is absolutely horrible. No option to pay for higher speeds.

I liked how we could walk through our hotel & end up at the one place where we volleyball parents all needed to be at. It was nice not having to worry about anything else other than watching my daughter play!

The best stay I could have chosen from check-in to check-out! I definitely recommend it.

The beds are very uncomfortable

Nice rooms

Great place no complaints here

The room was clean and comfortable and the desk service friendly and efficient. We were able to have the breakfast buffet as part of our stay and the food choice was enjoyed by all. The fitness center was great! The hotel was attached to the convention center where our scheduled activities were

Great experience!

We had a great stay! I was so happy about how clean the hotel was! Thank you for great service.

Great location to Nationwide Arena. Loved the skyway from parking garage. Made transition to vehicle much easier. Only drawback was long lines to use elevators after the event. Overall nice place to stay.

This property is great and the convenience of the connection to the conference center is priceless. We were in room 1812, which was fantastic from a few standpoint but it is right next to a staff only room and it sounded like garbage cans were being brought in all night and all morning. You could also hear some tires screeching during the night and police cars around 5am. If we went back I would definitely try to avoid that specific room. Other than that, the hotel was great, the service was attentive and we enjoyed the breakfast buffet.

Great hotel

Nice hotel. Friendly staff. Very clean. Great Rates.

Wish there was a continental breakfast

Very fast check in and huge suite

Family vacation

Amazing view. Extremely clean room. Short walking distance to Nationwide arena.

Great for concerts

My sister and I stayed here for a concert at Nationwide. We have been to a ton of concerts and always wanted to stay somewhere within walking distance to the arena. This was the perfect spot! We parked ourselves in the garage that is connected and then took the elevator into the lobby. It was so quick and easy. Check-in was fast and the people working at reception were pleasant, friendly, and kind. The rooms were clean and updated and I would stay here again.

Staff needs to seem like they care

The front entry had a lot of trash laying around and one of the many people working cold have kept it much cleaner. We used valet for the car and no one asked to help with our bags. Front desk took about 15 seconds to check us in with no eye contact or friendly greeting. I've stayed at many Hyatts over the world and this one was not up to par.

Perfect location . Comfortable beds. Beautiful hotel

Everything was excellent

Great view, great options all around, amenities, design of the room, staff was pleasant and helpful! Definitely want to pick this place again!

Always recommend this place.staff is amazing very,clean,excellent location.

I always stay here when I go to see TSO in Columbus. It is very convenient to the arena and the nicest place to stay. The staff are very friendly and helpful, which is a bonus when I travel alone. I recommend this hotel as the best place I have had the pleasure to stay in.

Good

Very nice property. Close to everything. Super friendly staff.

The staff was great, rooms were nothing special but clean. The parking garage is about a 1/3 mile away and through a maze of sky bridges. At night, it’s sketchy with no visible security. The hallways and sky bridges stink and there was feces in one. There is another hotel that shared the garage access, I’d steer clear of that one too. The garage is complicated to get to. Several guests took wrong turns and wound up on the street with no idea how to get to their vehicle.

Overnight stay

Overall very good experience.

Great access to convention center

I loved how the hotel had a connection to the convention center and we did not have to walk outside in the rain and cold. Bar was excellent and the room was nice.

Quiet hotel, bed was a little too soft but room overall was nice.

It was perfect for my girls and I for their cheer competition!’

Room is large. Shower is hot water. So clean. No wait for elevators. Restaurant was great food and very reasonable prices.

Excellent Hotel

Hotel was great and very close to Convention

.

Location

Nice hotel & employees

Everything was very good.

Good location and kept in good condition despite its agt

Loved our stay! We always stay here when we visit Columbus! The restaurant had excellent breakfast and the staff was so kind. Centrally located. It’s perfect!

The front desk is phenomenal. They represent a gold standard in customer service. The folks who work in the Market Cafe are also terrific, very professional and the buffet was great, along with the service. It's very hard to get a taxi here, however and that's problematic.

Rooms is very clean updated valet service restaurant services check in was super easy staff is friendly and easy to work with

We loved our room! It was located at the end of a hallway and was uniquely shaped with lots of windows that had incredible views. The room was clean and quiet, the bed was comfortable and the bathroom had plenty of towels and hot water. What more do you need?

Great place

Check-in & out was a breeze. The room was was spotless. Great breakfast buffet.

The room was very clean and had all the amenities we needed. The bathroom is really nice but the shower pressure isn't great. Beds are comfortable and the view is great!

Easy access to the arena. Parking is a bit of a hike but staff was very pleasant and helpful.

Great check in and close proximity to the arena

Everything was very nice, the staff made a mistake and charged two different cards of mine for the stay and it really put a strain on my finances for the night, after mistake was made the staff was very helpful but unfortunately there wasn’t much they can do at the moment but I will come back

Clean, and friendly staff

no breakfast or parking included; weekend we were there increadibly packed given some conference, elevator wait time cc 10 min.....ridiculous. Woun't be staying as there are better choices near OSU

Spacious clean updated room

Room was very nice & updated. Nice location as well.

The Hyatt Regency is a nice hotel in what appears to be a safe neighborhood. We did not worry about walking around the hotel and to the arena. The walk to the parking lot is long and could be cumbersome for someone with lung problems or walking issues.

Honestly, this was the BEST stay I have had a hotel in many years. I was in town for 3-days at a conference. Every single staff member were amazing

Very close to arena.

Great property, great location

Excellent, clean and comfortable room. Location to Nationwide Arena within 2 blocks. We chose this property for a concert at the arena. Close enough for me to walk being just 6 weeks post op for total knee replacement. Also 1st time I've ever used valet parking. Would stay again.

I’m definitely looking forward to next year to come back because it’s a perfect place to stay to watch a football game and get to the stadium at a walking distance

Check in took a long time. Only one person doing it. Everything else was good.

My room had a refrigerator but no microwave. Other than that it was fantastic!

Nice quiet all the worker's was great

Would stay there again

I loved the gym. I didn't like there was not room service. Overall, great place to visit. Thank you!

I spent a lot for this hotel for my 3 days in Columbus, Oh...the bar they have, it's barely open. I wanted to do laundry, and they said they don't have laundry services on the weekend! Like seriously?! I do have to say that the staff there were completely amazing!

It was in such close proximity to Nationwide arena and multiple parking lots

Great experiance all together.

Clean, modern hotel. It gives a cozy vibe.

It was very nice, I wish the room would’ve had more light, seemed dark, think soft amber lighting. Over all very nice stay.

Walkable

Nothing to add.

The beds were so comfortable and very quiet. I got a great night sleep.

Staff was very helpful to be quite honest. I enjoyed our room it was perfect. No complaints. Area around the property has many walkable options for food. I would stay here again.

Great stay!

Easy check in process … clean rooms … friendly staff

Very clean and fresh feeling. We were gone all day from 9:15-3:30, but housekeeping first showed up close to 4:00. Also, can’t stream certain channels like Netflix. Hotel uses google chromecast to stream channels and Netflix doesn’t allow it.

Na

Bar on 2 had horrible service. 1 waitress for 15 tables and manger there looking on and doing nothing to help. Waitress was more interested in talking to co-workers than actually serving guests

Greatest

Good place to stay close to Nationwide Arena

Great stay

Clean, nice updated rooms. Comfortable bed. They gave us adjoining rooms even though we didn’t initially ask which was nice to have traveling with friends.

Great location to the arena. Walkable to other options. Clean and updated facilities. Accommodating and friendly staff.

Good

Overall a really great place to stay price, convenience, and staff was amazing.

Great stay, wonderful hotel and staff.

Staying again

Nice

Great stay for short trips

Property is centrally located near the downtown, Arena District and the Short North. Property could you a freshening up with paint and carpeting in common areas.

Very comfortable stay!

Close to everything I needed.

Best conference trip ever

The hotel is very clean, staff are very professional. I went to the cafe to have lunch and the staff there couldn’t be nicer and the food was delicious.

The view from our room was remarkable, nicely updated. Location was terrific, but parking options could have been better.

Loved the location of the hotel and the convenience of how close it was to restaurants. We could see the Ohio State Fair from our room and loved that we could walk to the convention center from the hotel.

Awesome view of the city from my room.

Clean and updated

Perfect location near everything to have a great vacation or business trip. Clean and smelled great.

Very clean. Hotel staff was very polite and helpful!

Very clean and friendly staff.

Great hotel and location. My definite recommendation