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Excellent
15 Reviews
Excellent
15 Verified Reviews
No.118 Jin'an Rd Longquanyi District, Chengdu, China. See map
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Hotel Description
Located in Chengdu (Longquanyi), Hilton Chengdu Longquanyi is within a 15-minute drive of Sichuan Normal University and New Century Global Center. This luxury hotel is 7.5 mi (12.1 km) from Sichuan University (Wangjiang Campus) and 8.1 mi (13.1 km) from Taikoo Li Shopping Center. Make yourself at home in one of the 394 guestrooms featuring microwaves and minibars. Wired and wireless internet access is available (surcharge). Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include wired internet access (surcharge), a business center, and complimentary newspapers in the lobby. Planning an event in Chengdu? This hotel has 16146 square feet (1500 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Hotel policies
No cribs (infant beds) available
No elevators
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
- Contactless check-in is available
- Contactless check-out is available
- Essential workers only - NO
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Minimal age
Optional fees
- Fee for buffet breakfast: approximately CNY 158.7 per person
- Fee for in-room wireless internet: CNY 40 per 24-hour period (rates may vary)
- Fee for in-room wired internet: CNY 40 per 24-hour period (rates may vary)
- Fee for wireless internet in public areas: CNY 40 per 24-hour period (rates may vary)
- Fee for wired internet in public areas: CNY 40 per 24-hour period (rates may vary)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CNY 233 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Chinese (Mandarin)
Amenities
Highlights of your stay
Most Popular
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Other
Concierge services
Gift shops or newsstand
Conference space
Breakfast available (surcharge)
Laundry facilities
Garden
Health club
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Meeting rooms
Wedding services
Designated smoking areas
WiFi (surcharge)
Wired internet access - surcharge
Number of restaurants - 3
Conference space size (feet) - 16146
Conference space size (meters) - 1500
Number of indoor pools - 1
Number of hot tubs - 1
Fitness classes on site
Golfing on site
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Free grocery shopping service
Free long-term parking
Babysitting or childcare (surcharge)
Supervised childcare/activities (surcharge)
Ballroom
Banquet hall
Reception hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Well-lit path to entrance
No accessible shuttle
Guest reviews
What others are saying
Excellent
15 Verified Reviews
Exceptional
11 Jun 2024
Poor
13 Jun 2023
Awful experience!!! My husband and I checked in at DoubleTree by Hilton Chengdu - Longquanyi on 9 June. While we were using the lift from 21th floor to Ground floor lobby at night, suddenly the lift(p1) dropped to 14th floor, then dropped to 13th floor again and stopped there. We were stuck in the lift for roughly around 40 minutes. During the period of stuck inside the lift, we both felt unwell and we fearful of our lives, experiencing incomparable pain. For a hotel ( DoubleTree by Hilton Chengdu Longquanyi) which labels itself with high standards, the emergency assistance in this instance was extremely disappointing and shocking with how delayed the action was. I hope my horrible experience will not happen to others in the future.
Exceptional
09 Dec 2019Amazing stay.
Get room upgrade. Everything in room are in excellent condition. Very pleasant stay.
Fair
12 Aug 2019I travel southeast Asia often. We prepaid a two day stay at this hotel. Our plane coming from Vietnam had Mechanical problems and it was returned back to Vietnam. This caused us to be late. We did not arrive at the hotel until 8 am. Because we were late, we were told our reservation was cancelled. This was prepaid and guaranteed. With a long delayed flight and two kids, not having a reservation that was prepaid and guaranteed was not good. The hotel itself was very nice and the staff were friendly.
Exceptional
08 Jul 2019Wonderful service and excellent hotel overall. Paul Liu made sure our family of 5, with 3 kids (7, 9 and 11), was treated like VIPs while we stayed in our spacious, comfortable and modern two bedroom suite. The staff is very attentive and the restaurants are delicious. We tried their Japanese restaurant the first night and it was a good change of pace from daily Chinese food on a long China journey. Their Hot Pot Restaurant was excellent and offered lots of unique local dishes to try. Breakfast Buffet is a must with western and Chinese dishes aplenty. Overall I highly recommend the hotel. Thank you staff and again Paul went above and beyond for us to have a pleasant experience.
Crypto-friendly Bookings
Your money’s good here.
Out of the way gem
They had enough English to help me, they even arranged a cab for me when I needed to leave. Very clean and comfortable. It was worth it to me to go out of the way to get there (it is not close to major transit hubs).