Wonderful
94 Guest reviews
Av. Gran Canaria 40, San Bartolomé de Tirajana, Spain. See map
With a stay at Barceló Margaritas Royal Level - Adults Only in San Bartolomé de Tirajana (Playa del Ingles), you'll be within a 5-minute drive of Yumbo Shopping Center and Maspalomas Dunes. This hotel is 13.2 mi (21.3 km) from Amadores Beach and 16.1 mi (26 km) from Mogan Port. Make yourself at home in one of the 168 air-conditioned rooms featuring minibars. Private bathrooms with showers feature rainfall showerheads and bathrobes. Conveniences include safes and electric kettles, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
No rollaway/extra beds available
No cribs (infant beds) available
Caters to adults only
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
German
English
Italian
French
Spanish
Free WiFi
Parking available
Concierge
Laundry
Gym
Entertainment
Smoking areas
Transportation services
Elevator
Garden
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Designated smoking areas
Pool umbrellas
Number of restaurants - 1
Number of outdoor pools - 1
Parking (limited spaces)
Self parking (surcharge)
Free beach shuttle
Pool sun loungers
Wheelchair accessible – no
Lifeguard on site
The hotel was very clean and tidy. The safe were all so polite and knowledgeable in their area of work. The food was plentiful and enjoyable. Only one criticism is that some of the food wasn't hot enough for my liking but if you ask staff they would warm it. I need a gluten free diet and the staff where so helpful. Fabulous idea to have an app so we could order what we wanted. So much to choose from. I would definitely return to the resort and recommend the hotel.
The staff at this hotel were excellent and a credit to Barcelo. Friendly, approachable and professional. Would highly recommend the hotel.
Disappointing
Food was cold every night,we complained and had a 45 minute meeting with a manager but nothing changed.we paid £3000 for this hotel and it was a rip off ,first day the noise from the sister hotel was deafening,we were at the quiet pool and couldn’t hear ourselves speak .We complained and it was turned down,it is not in our opinion an adult only ,there is only a small wooden fence between the children’s entertainment and this hotel.Totally disappointing,I went for my special birthday and was so let down.Management was inefficient and most could not speak English only Spanish so trying to communicate was useless,the cleaners need retraining,I left bits on the floor of the bathroom and they stayed there,awful. Every night I drew attention to the fact the food was cold ,undercooked and raw inside ,nothing was done or improved,this is a true statement,very disappointing
Friendly staff, clean… overall great experience.
Great hotel. Perfect location for the Yumbo Centre and around a half hour walk to the start of the dunes. Lovely, helpful staff. Rooms were spotless and have everything you need. Swimming pool was excellent, even for doing lengths, and the pool and sunbeds never felt too busy. Good food too.
Few teething issues
Would have given five stars, but there were some issues: 1. Noise Disruptions: Early morning disturbances from the garden staff using a leaf blower around 7 am woke me up. Later, there was the noise of tree-cutting activities on October 29th and 30th, as well as constant noise from the children’s activity area. The early noise really impacted the experience, as mornings are meant to be peaceful. 2. Initial Room Issues: Room 2005 was disappointing, with poor views of the car park and constant noise from the laundry truck and staff walking by. A loud laundry truck departing at 10:35 pm was particularly disruptive. Thankfully, I was moved to a different room after the first night. 3. Unruly Guests: On October 28th, a group of guests became disruptive, likely due to drinking. They played loud music and disturbed the area around the cabanas, impacting the atmosphere significantly. Top Tip: Download the Barceló app – it’s incredibly helpful for organizing your stay. Check-In: Check-in took longer than expected due to only one staff member, Jorge, handling the desk while the other two desks were free. It took 20 minutes to check in, where I received wristbands for room access and access to the RL area. Staff Excellence: Marta at the front desk in the morning was fantastic. Borge in the RL dining area also provided excellent service. Room Quality: My initial room, 2005, overlooked the car park, main street, and laundry entrance. The layout was poor, with terrible lighting
Comfoetable hotel, good service, nice pool, good restaurant.
Would reccomend this hotel, the royal level is worth the extra money for the privacy from the rest of the hotel. Location could be better, about a 30 min walk to the beach which we didn’t mind but some people would
Loved this place. Dinner, although buffet, was tasty every night.
Entertainment can be better no music around the pool area. Bar staff very slow and don’t have much knowledge on drinks
Really lovely hotel with fabulous staff. I opted for breakfast only as there are some great restaurants within walking distance. The royal level pool is really nice and you can order drinks via the app if you download it. The other part of the hotel has a nice pool bar as well. Well located, about 25 mins walk to both Playa del Inglés (though the walk back up the hill wasn’t the best in the heat) and the Dunes which were spectacular at sunrise. The hotel runs a shuttle bus to and from the beach if you don’t fancy the walk.
Brilliant Holiday - Highly recommended
We had a brilliant stay in a family room all inclusive. Bit of a tip for anyone booking this hotel, ask for a family room x034, this will give you a slightly bigger room. Nothing wrong at all with the room we had was 3035. Food Breakfast is superb, fresh crepes, waffles, omelette, fresh bread. You name it, fresh honey. Its superb. Lunch Lunch was great with pizza, salads, a different roast meat, we made baguette sarnies with the meat. Dinner Differentvthemes every night lots of options for everyone too much to list. Snack Bar This is open 12- 6pm and this has burgers (freshly made with mince inhouse delicious.) Hot dog pizza pasta, chips . Ice cream. Not a bad word to say 2 family pools, the larger one is heated very well. All in all a great holiday . And the staff here were credit to Barceló. Evening entertainment hit and miss. Drinks were amazing, cocktails freshly made in front of you and a Cruzcampo beer tap all day long. Soft drinks self serve Coke, Coke Zero, Fanta Orange , Fanta Lemon. Thanks again for an amazing holiday
Barcelo Margaritas - Royal Level was my third hotel in the Maspalomas area and by far the best. The hotel, facilities, food quality and service were by far the best (5-star quality). We picked the half-board option which included buffet breakfast and the option of lunch (a la carte) or dinner (buffet-style) at their Royal-Level restaurant (La Palapa). Other restaurants were also available but honestly not needed because the food at La Palapa was the best food I've had in all Maspalomas restaurants we tried. Super highly recommended. The only downside was the WIFI didn't worked in our room, possibly because we had a corner room. Which I'm sure it could've been fixed but we were so busy that we barely stayed in the room, other than to sleep.
Great 7 night stay at the Royal Level section of the hotel with my partner. The room was much larger than expected, with a balcony overlooking the pool area but far enough away to still feel private. We opted for the breakfast-included option - we both agreed that the quality and choice of the breakfast was the best experienced so far in any hotel! The pool was peaceful, and we never had any trouble getting a sun lounger (no need for the 7am starts to reserve a space that you hear about elsewhere). All of the staff were very professional and friendly. Only a ten minute walk away from the nightlife of the Yumbo centre, and always felt safe even late at night. I would definitely recommend this hotel to others.
Overall nice property with good amenities. Property is dated in places but maintained well and kept reasonably clean. Food quality is average but service was good. Rooms were very basic and average at best.
Immaculate room, lovely pool area and good food and drink options. Adults only but with the benefit of being able to use the facilities of the main child friendly hotel next door. A bit of a walk to the sea but that suited us and there is a free shuttle bus available. Great holiday, thank you!
Lovely hotel, excellent staff, clean, easy to get a sunbed around the pool highly recommend
Great value for money with breakfast and dinner included and a junior suit. Unfortunately the location is a bit too far away from the beach - 20 mins walking - but the pool is great.
Clean, comfy beds, bit noisy neighbours in some rooms as sound travels through cement walls and floors.
The best hotel and I so good to back to this place
No Hotel Bar , no buzz or atmosphere in reception area . Suite Bathroom in poor condition with leaking shower . Too many doors in bathroom, Very small wash basin. One receptionist for checkin and checkout , queries etc. long waiting . Very nice pool and outside area and gardens .
Perfect from start to finish
Amazing hotel. The minute we arrived the staff were so friendly and helpful and we knew straight away we were going to love this hotel. The royal level is worth the extra. The restaurant and pool area were beautiful and the food was varied, fresh and ver well presented. We wil definitely be returning for a longer stay next time. Thank you Barceló Margaritas for a wonderful stay
Me and my wife have stayed at bigger/expensive hotels in the area and this by far is one of the friendliest and welcoming hotels with a huge selection to offer ! Will stay again
très bel endroit et très bien entretenu, les piscines sont parfaites avec une eau à 28 degrés, on y mange très bien et le personnel est très agréable et professionnel. Une adresse sûre
Bon séjour
L’hôtel est très bien entretenu, propre. Les employés sont aimables et de bons services . La chambre suite agréable . Un petit bémol : nous sommes arrivés jour de carnaval et donc routes bloquées , nous aurions aimé être prévenus !
Zum 2. Mal hier gewesen. Erholung pur.
Wir hatten einen super Aufenthalt. Hier und da etwas in die Jahre gekommen. Die Sauna ist ein Witz. Da sollte dringend etwas gemacht werden.
Excellent resort. The size, cleanliness and setup of the rooms were perfect. I give this resort a high score for the following reasons - Our group requested adjoining rooms in advance - which the resort provided. When it was not possible to arrange a late checkout, the resort provided another room where we could shower and change prior to our airport departure. One of our group members celebrated his birthday and was surprised with a beautiful card and a sweet treat. The only recommendation that I would provide to the resort is to simplify their interactive television to enable easier connectivity of personal devices.
Det var bättre för ett halvår sedan.
Vi besökte hotellet i maj 2024 och återigen i december 2024. Vi första besöket var verkligen allt bra, faktiskt mycket bra jämfört mot de flesta andra hotell jag bott på i området. Den här gången höll det inte alls samma servicenivå. Det lite större rummet vi tog denna gång saknade flera av de väldigt enkla saker vi uppskattade förra gången. Vi var tre som bodde på rummet, trots påpekande fick vi tex aldrig fler glas än två. Det glömde bort att fylla på tvål, trots både samtal och besök till receptionen tog det timmar att få mer tvål till duschen. Denna gång helt omöjligt att få is nere vid receptionen, inget problem förra gången. Sängar som inte bäddades, bara överkast som drogs över för att se ”fint” ut osv. Smådetaljer absolut, men ändå. Gällande rummet, totalt finns det tre krokar i hela rummet. En av dessa satt helt löst i väggen. Tre gäster, tre handdukar och tre badrockar.. Ingenstans heller att hänga upp en tröja förutom i garderoben. Jättestora och fina garderober förresten, men totalt 8 galgar - för tre personer… Frukosten, löjligt att det ska ta ibland 5-10 minuter att gå första koppen kaffe. Badrummet: ingen avställningsytor. Duschen läckte ut vatten över golvet. Förslag: - Fyll på tvål och rätt antal handdukar, varje dag. - Ge gästerna möjlighet att hämta kaffe själva, ingen vill sitta och vänta på det. - Fler upphängningskrokar och galgar på rummet! Kostar inte mycket, men gör en stor skillnad.
an der Reception sind die Leuten fantastisch den Herrn aus Kanarien undie dame aus Poland kann nur empfehlen so Nett freundlich und hilfs bereit. ebenfalls den Frühstuck team waren so freundlich und professionell.
Magnifique
L’accueil de la réception était bon, plus inégal au restaurant et autour de la piscine. Le site est très bien entretenu (salle de sport à améliorer). En revanche l’environnement est bruyant dû aux animations des jotels à proximité.
La tranquilidad que hay, respecto a la comida decir que muy buena y el trato de personal perfecto.
Es war sehr sauber und das Hotel war ruhig gelegen! Digitalisierung wird bei den groß geschrieben man kann somit über die App aus seine Getränke bis zur liege bestellen. Mitarbeiter waren bisher sehr zuvorkommend, trotz unterdurchschnittlichen Englischkenntnissen.
très bon hôtel, calme réservé aux adultes, on y mange très bien, le service est impeccable. la piscine est à bonne température c'est important d'avoir une belle piscine chauffée à plus de 28 degrés.
Le personnel est top les animations aussi ! Rien à dire à bientôt :)
Resaltar por encima de todo el personal del hotel súper atentos agradables y resolutivos.
Very clean and quite. Pool in the adult area also very quite and nice. A lot things to do. Nice
Un bel hotel bien renové tres centrale
Bell’hotel di recente rinnovato , bellissimo giardino con piante tropicali ben curate. Molto pulito. Peccato per la cucina che nonostante si presenti bene i primi piatti (pasta etc) e i dolci sono scadenti.
Suite under lavmålet
Vi havde bestilt en suite - og den havde 2 altaner og en flot udsigt - men suite på 4-stjernet hotel - der havde vi forventet mere. Et badeværelsesloft, der hang i laser. Dårlige senge på hjul og meget mere. Men personalet var super venlige, glade og smilende.
Her føler man sig velkommen
Fantastisk voksenhotel med moderne værelser, skøn restaurant og roligt poolområde. Særdeles serviceminded personale.
Parasta Kanarialla
Olipa positiivinen yllätys. Paljon on tullut Gran Canarialla yövyttyä, mutta nyt löytyi tähän mennessä paras hotelli. Perussiisti, lämmitetty uima-allas, jossa oikeasti tarkeni uida, hyvät sängyt kunnon peitolla, ihan superhyvät ruuat ja palvelu. Minulla oli all inclusive.
Worth of its stars
Hotel is modern and clean and located at very quiet neighborhood. Breakfast was good and vary.
Super hôtel à recommander
Super séjour. Hôtel au top. Très bel accueil. A saluer, les extérieurs avec les beds a la piscine, le petit déjeuner (contenu et l endroit),le fait que personne ne réserve les transats avant d y aller. De plus, accès à volonté d'eau, fruits, sandwichs.On se sent zen dans cet hôtel. Je recommande.
Las instalaciones están divinas, buen trato del personal
Ich war schon zum 2. Mal im Royal Level und war wieder sehr zufrieden. Leider war das Abendessen dieses Mal ohne Grill und von der Auswahl nicht so gut wie im November. Komme dennoch gerne wieder und habe bereits erneut gebucht :)
Leuke sfeer, mooi onderhouden tuin, supervriendelijk restaurantpersoneel, mooie ruime kamers met goede bedden.
Tolle Anlage mit schönem Pool. Zimmer geräumig und alles sehr sauber. Personal war ausgesprochen freundlich und überaus zuvorkommend. Reichliches Frühstück und tolles abwechslungsreiches Buffet zum Abendessen. Alles in allem… Kann man wirklich empfehlen. Strand ist in ca. 25 Minuten zu Fuß erreichbar. Es gibt viele verschiedene Restaurants, die innerhalb von 10 Minuten zu Fuß erreichbar sind.
Barceló Margaritas Royal Level - Adults Only | Hotel in San Bartolomé de Tirajana | Travala.com
Probably one to give a miss
This hotel needs to spend some money on the rooms, first room flooded, second room was like a cardboard box and heard everything. Typical spanish hospital spend money making downstairs look nice and leave the rooms. Never met such an arrogant receptionist either. This was not a cheap night at around 400€ a night. So you would expect better