Barceló Ponent Beach

7.8

Very Good

69 Guest reviews

7.8

Very Good

69 Verified Reviews

Read all reviews

Cleanliness7.8/10

Service8.2/10

Comfort7.8/10

Condition7.4/10

Amenities7.8/10

Lovely relaxing holiday, great hotel and staff with perfect location.

Lovely hotel, spotless and friendly staff. My only complaint is that we booked half board which included draught drinks as a special offer. This isn’t the case and only includes drinks at meals, which could have been made clearer when booking. It wouldn’t prevent us from visiting again now we know.

I’ve had a wonderful stay at Barceló Aguamarina. Clean room with plenty plug sockets and the bed and linen were so comfortable. I slept extremely well on this trip. All the staff work extremely hard to make your stay pleasant and carefree, all very friendly and approachable. My only slight criticism is that I was entitled to up to 3 alcoholic drinks with my evening meal as part of half board plus promotion. The wait staff in restaurant were happy to give you your first drink but never asked me again. I had to ask if I wanted another and it makes you feel like you are bothering them when they are busy. It would be nice to be offered your second or third drink. This is only a minor issue but it did frustrate me slightly. It felt like I was being rushed to finish and leave. I would definitely return again.

We would never stay here again. The wall have huge cracks throughout the property. The dining area smells and parking is not guaranteed nor are you able to reserve it. We had to give a 20 euro deposit to get beach towels and each time we asked for fresh ones, it was another 2 euros which was not refunded. All around awful place.

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The property is very good location next to beautiful Cala, why 3,stars? Because the stuff they need to be more nice. I found the staff a little bit rude. When you ask for something is like you asking too much. If is an all inclusive hotel means all inclusive. I asked to the front for taxi and they quick sent me out to wait for taxi at taxi stations when is 93 degrees. I when store in front of the hotel and they more nice people called it for me. Need to work on customer service and will be 5 stars.

Lovely place , decent room size, very close to the beach.

Nice hotel, slow staff

The hotel feels brand new. But so do the staff. The check in process was painfully slow, the front desk staff seem to have no urgency, always slow for every request. The elevators are also very, very slow. Something to keep in mind if you book a higher floor, you’ll likely be taking the stairs.

If you are looking for a family holiday with kids under 8 feel like it’d be perfect as they have loads of activities by the pool with kids. However, the hotel staff was not that pleasant and would brush you off whenever you asked for things there’s not enough umbrellas around the pools for everyone therefore had to wake up super early to leave towels there or you’d be left on a subbed with no towels. Rooms could do with an upgrade even when cleaned they would never reopen the hand soaps or anything apart from towels which I found weird. Have to rent the towels with a deposit of €10 and everytime you wanted a change of towels it was €2 which I’d never experienced before. The food was okay not the best but not the worse either, it’s close to town and has a lovely view. Apart from that a very big let down would not revisit

Lovely hotel and surroundings

This was our first time to Barceló Aguamarina. I could fault anything apart from the sunbathing terrace being a bit tight in space as the building tends to block out the sun by mid day, if your happy to get up early to reserve a sunbeam looking out to the sea then you’ll have the sun all day. Or your other option is to move to the swimming g pool around the front of the hotel during the afternoon. The hotel was immaculately clean and all the staff are friendly and very hard working. The food was excellent everyday with a good selection of salads, fruits, vegetables and meat options to suit all requirements, we were all inclusive and when we’ve been all inclusive before we’ve tended to eat out of the hotel to mix things up a bit, but we didn’t this time as the food was so good. The all inclusive alcohol options are very good also, plenty of choice of cocktails, spirts and beers. We stayed in a superior interconnected room with a sea view, the view was amazing and room and everything we needed, it was cleaned promptly everyday and toiletries were replenished. All in all we had a lovely week and would definitely visit again, hotel, staff and surroundings were excellent.

The hotel feels more like a 3 star than a 4 star. The food was very average. We ended up only having breakfast in the hotel even though we had paid for half board. Due to the hotel messing up our interconnecting rooms and only offering us 2 rooms next to each other with 2 children, we were upgraded to all inclusive, which we did not make use of. Would return to resort, however not the hotel.

Everything was great. Staff was so helpful, welcoming and warm.. hotel is very good and modern. Recommend it!

Superior Stay

Lovely stay in a superior room. Interior very modern with minimal signs of use. Dining experience was exceptional, with half board including drinks. Entertainment through the evenings available too. Staff all very kind and helpful, multilingual too making life very easy.

Not worth the price at all

The reception desk wouldn’t call us a taxi, that was very disappointing because every other hotel has done that for us no problem. Also the view was of the beach chairs mostly and not the ocean view we requested. We were on our honeymoon and did not get a nice room, so disappointing Barcelo aguamarina didn’t give us a nice room for our special occasion. Will not stay again or recommend this hotel to friends and family

Good hotel, great location, terrible buffet.

Excellent location, comfortable room. Front desk staff were lovely! Food in the buffet was mediocre to poor and service was practically non-existant. Parking is pricey and street parking is limited.

Amazing

Great Stay. Beautiful location

Elevators need to be fixed. Only one of 3 elevayators were working. It needs to offer coffee in all the meals.

Overall, one of the better spots on the south-east side of Mallorca. Staff was extremely helpful. Access to beautiful beach is easy and it is one of better beaches around. The all-inclusive part includes food and drinks; food is fine but not great which is usually expected from an all-inclusive option. There are great restaurants and shopping areas within few minutes. The better entertainment area is about a 12 minute walk from the hotel. If you depend on elevators, be patient , as two small elevators service the entire hotel so we took stairs most of the time. I would definitely stay again.

The property overall was alright. The beach and the water are really nice. Unfortunately because of a storm we could enjoy the beautiful turqouise water only once within our one week stay. The rest of the time the water was brown. The food in the hotel was at best mediocre and the service in the hotel restaurant very poor. Servers at the buffet were not tentative or aware of their surroundings when serving guests. Multiple times we were never asked our drink orders or after we ordered them, were not brought to us.

Great location, very clean and newly upgraded!

Happy Holiday

Great stay. Excellent hotel. Amazing beach.

Visible black mold in room!

Deeply disappointed in recent stay.They checked me into a room with dangerous levels of visible black mold around a/c unit in room located overhead of bed.Made management aware& asked for new room.After numerous excuses for not giving me a room that was safe to stay in they told me I will need to stay in the room, that it’s ok now we had it cleaned. Upon entering the post “cleaned” room was noted black mold still remained on wall all around a/c unit ,also a/c not working, maintenance needed to come out to screw back on a window a/c trip switch that was barely hanging on by one nail. He stated is busy daily constantly fixing around property. The info coming from a staff maintenance worker is unsettling knowing he is that busy fixing things in a supposed 4 star hotel. That is what I would expect from an motel or a poorly star rated one. Hotel.com was also notified about the unsafe environmental hazard of black mold in room&there offer was we can give you a $25 credit to apply in the future or refund. I’m not sure how that is even a rational minded solution considering I paid $171.05 per nite for 4 star advertised hotel but received motel 6 ,1 star rate room & customer service.I could not find another hotel room as it’s short notice.all they needed to do was give me a clean room that did not have hazardous Black Mold.I now have respiratory issues from breathing in this mold & need to seek medical advice & further council.There are much better hotels & service on island.

The hotel was completely redone and beautiful. Check in staff was friendly. Our room was large and had a balcony looking over the beach and inlet. The bathroom was large and had a decent amount of counter space. I wish it had a shelf as well. The bed was very comfortable and the sheets were very soft. The hotel gave us a free upgrade of full board from half board but I did not enjoy the food at all. Food was not prepared with fresh ingredients. Many of the food staff seemed confused and were not helpful or particularly friendly although not unfriendly. None of them smiled. If I stay at this hotel again, I would not get the board. It had nightly entertainment and a sports bar which was very nice. I enjoyed it.

View of the Cala was amazing as was the location of the hotel. Best hotel in that area. It was also all inclusive which I didn’t realize.

Au top

Très bel hôtel. Propre et tout près de la plage. Quel bonheur !

Really Nice hotel, beautiful place and great service. People were very sweet. I would like to come back.

Viel potenzial und eigentlich gute Ideen, aber schlecht umgesetzt. Zimmer waren sauber. Personal weder freundlich noch unfreundlich Teilweise dreckige Teller, Gläser und Besteck beim Essen … Ausstattung teilweise abgenutzt und nicht gepflegt Wäre so ein tolles Hotel aber mangelnde Umsetzung! Tolle Lage!

Top alles einfach unglaublich bester Urlaub

Scchöne Bucht mit klarem Wasser. Top gelegen. Frühstück gut, Abend ok. Besser ausserhalb

Amazing

The place was amazing no question about it, only downside was the private parking which was almost impossible to acquire. They could not get you on a waiting list so you would have to ask at the reception all the time...

Nicht auf dem Level anderer Barcelos, die wir bisher besuchten. Sicherlich keine 4*. Wer nicht um 6.30 Uhr am morgen beim Pool war, hatte keine Liege mehr. Viel zu wenige Sonnenschirme, drinks nicht immer inklusive, kompliziertes System. Badetücher kosten 2 Euro pro Auswechseln, damit wird noch ordentlich Geld verdient... unverschämt.

Fint.

Huonosti parkkipaikkoja hotellin lähellä. Hotelli näyttää kuvissa upeammalta kuin mitä todellisuudessa on. Kuluneisuutta on huomattavasti näkyvissä, seinissä halkeamia etc. Antaisin itse korkeintaan 3 tähteä. Viereinen ranta on hieno ja parasta olikin se että hotelli oli niin lähellä rantaa, mikä teki lomailusta helppoa. Lähellä oli myös muuta puuhaa lapsille. Ruoka ok. Vastaanotto todella kiireinen, hotelli oli aivan täynnä. Esim meidän check inissä eivät ehtineet jonon purkamiseksi kertoa kaikkea oleellista vierailusta, annettiin lähinnä avain.

Très bon hôtel. Service au top.

Séjour en couple avec demi-pension. Nous sommes très contents, personnel très très sympathique dès la réception, au restaurant, aux différents bars. très bon service. On a eu une très belle chambre vue sur la mer. L’accès direct à la plage depuis la piscine, c’est top. Les animations du soir étaient bonnes. La nourriture était à l’attendu (comme l’on a déjà eu dans d’autres Barceló). Seul petit point d’amélioration, l’accueil au restaurant était un peu désorganisé (en comparaison à nos expériences chez d’autres Barceló), pas évident d’aller à la chasse d’une table, il serait plus facile si le personnel plaçait directement les clients dans les tables disponibles et dressées. Sinon très bon rapport qualité/prix, nous reviendrions certainement.

Das Essen war leider enttäuschend. Sonst war die Unterkunft sehr gut.

there should be a better taxi availability

El hotel cuenta con una cala de acceso directo y en los alrededores hay otras calas preciosas. El personal del hotel siempre super amable y dispuesto a wncontrar soluciones cuando habia algun problema. Em bufet desayuno y cena muy completo

Ubicación privilegiada con cala a pasos del hotel

Una muy buena experiencia en Barceló Aguamarina. Excelente ubicación con una cala a los pies del hotel. Un hotel bien mantenido, con buenas instalaciones es. El comedor a la hora de la cena es muy caluroso y el show post cena, es demasiado amateur. Pero en general, muy recomendable!

Bastante caro y masificado

Hotel masificado de gente. Renovado pero la configuracion del edificio no ayuda. Bastante incomodo moverse. A las 6 am ya reservadas tumbonas de piscina. Lo mejor la calidad de la comida. Parking sistema con cepo mejorable Bastante caro para la calidad de las instalaciones. Quizas fuera de temporada mejore pero por el precio pagado la calidad no corresponde con lo esperado

Das Parken in der näheren Umgebung endet gerne in einer Suche. Cala d'Or bzw Cala Ferrera war einer der nettesten Orte auf Mallorca; ohne rießige Gebäudekomplexe. Das Buffet am Abend ist nett, aber nicht hervorragend, das Frühstücksbuffet hingegen ausgezeichnet. Das Hotel ist eher sehr groß (zum Strand hin 7 stöckig; andere Seite 4 stöckig), aber die Lage zur Bucht ist hervorragend. Unser Zimmer war nicht sehr groß, die Ablage für Kleidung beschränkt. Das sehr große Bett war sehr gut. Gegenüber unseres Zimmers war die Veranstaltungsbühne, an der jeden Abend mitunter sehr laut Aktivitäten stattgefunden haben. Das Personal war immer freundlich und entgegenkommend.

I really like the style of the hotel and my room. I'm happy I paid extra to get sea view, the other views are very sad. But within a week I needed to have two reparations done, one of the elevators was broken for days. So even if it looks new and has 4* it's still not perfect. Food was good and of good quality. I only booked half board, drinks cost extra at dinner time. One glass of wine is 4,50 Euro. Paying extra for all inclusive might actually pay off. There are a few pretty beaches nearby to go swimming. But Cala D'or is very touristic and crowded in general.

La situación del Hotel es muy buena y el personal es muy atento. Como única queja, el buffet no variaba demasiado de un día a otro y no seguía la temática que indican en la app para cada día.