Haka House Franz Josef
8.2

Excellent

50 Reviews

8.2

Excellent

50 Verified Reviews

Read all reviews
Cleanliness
9.0/10
Service
8.8/10
Comfort
9.2/10
Condition
8.8/10
Amenities
9.0/10

2-4 Cron Street, Franz Josef Glacier, New Zealand. See map

Free WiFi
Parking available
Concierge
Laundry
Entertainment
+15 more
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Hotel Description

When you stay at Haka House Franz Josef in Franz Josef Glacier, you'll be in the mountains, just steps from Our Lady of the Alps and 4 minutes by foot from Westcoast Wildlife Centre. This eco-certified hostel is 0.4 mi (0.7 km) from Glacier Hot Pools. Make yourself at home in one of the 38 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Featured amenities include luggage storage, laundry facilities, and a vending machine. Limited parking is available onsite.

Hotel policies

Check-in from2:00 PM
Check-in by6:00 PM
Minimum check-in age18
Check-out by10:00 AM

No cribs (infant beds) available

No elevators

Qualmark Sustainable Tourism Business Award

Guests will receive an email with special check-in instructions

Guest will receive an email before arrival 24 hours

Professional property host/manager

Pets not allowed

Cleaning and safety practices

  • Cashless transactions are available
  • Essential workers only - NO

You need to know

  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Special Instructions

The front desk is open daily from 8:00 AM - 6:00 PM. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Haast Pass roads south of the Franz Josef Township are closed at 7 PM.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a smoke detector and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

  • Late check-out fee: NZD 20
  • Rollaway bed fee: NZD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Highlights of your stay

Most Popular

Free WiFi

Parking available

Concierge

Laundry

Entertainment

Non-smoking

Other

Laundry facilities

Garden

Picnic area

Front desk (limited hours)

Billiards or pool table

Parking (limited spaces)

Terrace

Nature reserve

Vending machine

Eco-friendly cleaning products used

Wheelchair accessible – no

At least 80% of all lighting comes from LEDs

Comprehensive food waste policy

Comprehensive recycling policy

Guest reviews

What others are saying
8.2

Excellent

50 Verified Reviews

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Cleanliness
9.0/10
Service
8.8/10
Comfort
9.2/10
Condition
8.8/10
Amenities
9.0/10
10/10

Exceptional

14 Jun 2025
Venessa
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Cute little room - a little small but that was to be expected. Bathrooms and room were clean, and there was a sauna and laundry facilities too. Loved our stay here!

10/10

Exceptional

23 May 2025
Anne
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Great place to stay overnight. Many dining options very close. A bit noisy until 10pm, then quiet, so no complaints.

10/10

Exceptional

30 Apr 2025
Steven
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Clean, cosy and well run, highly recommend

Really happy with the room, clean, cosy and well run place.

6/10

Fair

23 Apr 2025
Elaine
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Great location and hostel has huge potential to be so nice.. rooms and bathrooms were clean on arrival but unfortunately they are severely understaffed and can see the affects after a day or two (no toilet paper and kitchen/bathrooms are disgusting). Not a reflection on current staff who were very nice but something management needs to look at.

2/10

Poor

20 Apr 2025
Lesley
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The ablution area was filthy and only one woman's toilet for the whole top floor

10/10

Exceptional

16 Apr 2025
Rosie
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Very clean, good facilities esp smart tv

8/10

Excellent

13 Mar 2025
Christine
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Very noisy all around. Our room by communal bathroom, so door slammed everytime someone used it. Staff helpful and friendly great location

8/10

Excellent

28 Feb 2025
David
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Beds were comfortable, quiet at night. We had workmen making building noise (banging, drilling) outside our room for both afternoons, which was really annoying and hopeless given the cost of the room. Overall, clean and well run, weird having to put our sheets out with the room cost!

10/10

Exceptional

19 Feb 2025
Corinne
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Really great place to stay

10/10

Exceptional

01 Feb 2025
Roxane
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This was a great stay. Very clean. Staff was friendly and knowledgeable. En-suite was perfect. Good value.

10/10

Exceptional

29 Jan 2025
Brett
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New and clean room, large kitchen, central walking location, and clean bathrooms. All you could ask for!

10/10

Exceptional

14 Jan 2025
Anne
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The reception girl is very nice and helpful. Appreciate that. Moden design dorm.

8/10

Excellent

04 Jan 2025
Raphael
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The service here was amazing. But the only down side is it's so loud like you can hear everything it could just have been bad luck with the person next to our room.

8/10

Excellent

30 Dec 2024
Juan-Carlos
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Nice place to stay . Everything clean and easy going . I didn’t see the staff because no problem at all. I really recommend this place .

10/10

Exceptional

27 Dec 2024
Wayne
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Great

10/10

Exceptional

23 Dec 2024
navik
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Well appointed comfortable dorm with 4 bunk beds, storage, curtains and individually compartmentalized. We were a family of 7 and with kids. Kids had a ball, large expansive kitchen with games section adjourning and the best but is it is a stone's throw away from the town with all the dining options avail.

8/10

Excellent

17 Dec 2024
Cecilie Dalgaard
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Overall good

Comfortable beds, great showers and lounge area, great location. A little sad that the sauna was only open 3 hours

8/10

Excellent

03 Nov 2024
Hilary
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We were cold at night and had to unblock the shower drain but otherwise all good

8/10

Excellent

28 Sep 2024
Kayla
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was easy to find, walking distance to places. happy with our stay!

2/10

Poor

18 Sep 2024
Timothy
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When we arrived we found that the site had already charged the two nights that we booked. Despite having paid we found the conditions so awful that we did not stay, but easily found a nearby place that was cheaper and much better. I would say that the site and its system borders on unethical

10/10

Exceptional

12 Jul 2024
Ning
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Best hotel.in glacier township

friendly and profesdional. Facilities are new and well maintained. Staff gave good guides to sites.

10/10

Exceptional

12 Jun 2024
Natthanun
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Besttt in this town! Please keep the price affordable so I will definitely be here again

4/10

Poor

22 Mar 2024
Alexandra
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I stayed for 4 days and 3 nights, during that time the bathroom facilities were never cleaned despite me raising the issue to staff at reception.They were dirty and quite frankly disgusting. There was no toilet paper until the 4th day so it was lucky I had my own stash. No soap was provided in the bathroom either. Flooding of the bathrooms also seemed an issue. The kitchen facilities were also dirty and never cleaned. On a positive, the room I stayed in was nice and clean.

10/10

Exceptional

17 Mar 2024
Christopher
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Great stay at Haka House

Fantastic location, great accomodations and great atmosphere

8/10

Excellent

17 Mar 2024
Karen
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Great stay, great location.

Great place to stay! The staff was super friendly and helpful. The location was great, easy to walk to food, stores, etc. The kitchen facilities had everything you could possibly need. We had a room with a private bathroom, which was nice. The bed was really tight against one wall, making it necessary to climb in through the end, which was not the best. We could hear activity in the men’s bathroom on the other side of our wall, but fortunately it didn’t keep us awake. I would definitely stay here again.

10/10

Exceptional

16 Mar 2024
Kate
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Great spot for exploring the area. Great room & communal facilities. Would recommend

10/10

Exceptional

07 Mar 2024
Jordyn
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Probably one of my favourite hostel stays in the South Island. I stayed in a total of three Haka Houses over my NZ trip, but I think Franz Josef was my favourite. Obviously the location is incredible and proximity to the glacier can't be beat. The kitchen is massive with lots of facilities and storage, the games room/lounge/dining room and movie room are all pretty generously appointed. It also lends itself well to socialisation and I think I unexpectedly made the most pals passing through here (and Arthur's Pass). The front desk staff are really nice and are there from 0800-2000hrs. There was no onsite parking (paid) available due to summer high season but plenty of free street parking available. All Haka Houses I've stayed at have the same bunk style with two AU/NZ electrical sockets as well as a USB-A and USB-C port, plus lockable storage that has the same thing inside (bring a decent-sized lock, I had some tiny ones and had to buy a medium one). This is a great idea. You can charge things while you're away and they're locked up, and if you don't have an international adapter you can use cable only. The privacy curtains are a good touch as well. They also have all had the nice enclosed showers with a detachable showerhead. And bath mats! I also think I had my best hostel sleep here, the beds are decently comfy and I got really lucky with roomies - three other women, none of us snored.

8/10

Excellent

06 Mar 2024
Sue
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Mostly everything was fine with our stay, except there was no TV. Please connect the TV

10/10

Exceptional

06 Mar 2024
Emma
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Another great Haka hostel. Common areas fantastic and large enough to accommodate the number of guests. Beds super comfortable and private. Staff at check in very friendly and helpful. Only minor gripe was no shower mats. There were some small rubbery mats, which I assume we're just for not slip purposes, because they and the surrounding floor were soaked (and freezing!). Would be good to provide floor mats to actually keep the floor dry

10/10

Exceptional

02 Mar 2024
Jan
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The large rooms were beautifully presented,and had all the features one could want.The hosts were friendly and v obliging.

6/10

Fair

27 Feb 2024
Fiona
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Unfortunately the room we booked was flooded and so moved into a double bunk room with shared bathroom (we booked private en-suite room) Staff were helpful and also gave us the opportunity to cancel but there was no other accommodation available in the town. The manager gave us a part refund and was apologetic about the situation.

10/10

Exceptional

15 Feb 2024
Gemma
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Amazing location and reasonable price

10/10

Exceptional

25 Jan 2024
Kelly
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Very good facilities for the price, well worth it

10/10

Exceptional

20 Jan 2024
Peter
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Clean, comfortable bed, good kitchen facilities, Franz Josef is small so short walking distance to main street

8/10

Excellent

11 Jan 2024
Helen
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Good facilities. Would use again. Spacious kitchen area.

8/10

Excellent

10 Jan 2024
Fiona
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Fantastic property, clean, super comfortable beds in the family room, lovely ensuite. Just remember your passports for check in. We only had our Canadian driver licenses & it threw a spanner in the works and made check in a nightmare, despite having prepaid for the room.

8/10

Excellent

09 Jan 2024
B
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post Copland Hike

Friendly staff, the sauna was a bonus and aided recovery after our long hike. a perfect wee stop over, super comfy beds!

4/10

Poor

25 Apr 2025
CHIA CHEN
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只有外面

衛浴設備太少,廁所垃圾桶都滿出來 廚房太髒,桌面、爐台、餐具都髒亂都在一旁 房間的垃圾桶完全沒清,還留著前住客的滿的垃圾桶。 床邊插座沒有共用無法充電

10/10

Exceptional

18 Mar 2025
Verified traveler
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Mycket trevlig personal, en av de bästa standarden på hostels!

10/10

Exceptional

02 Mar 2025
Margot
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Wir hatten ein Zimmer mit Bad für 3 Personen. Alles sehr sauber, auch das Bad. Der Aufenthaltsraum neben offener Küche war sehr gemütlich. In der Küche ist alles vorhanden. Es gibt einen Kaffeeautomaten (mit Zahlung), aber keinen Aufzug, was aber in den 1. Stock noch kein Problem ist.

4/10

Poor

03 Feb 2025
Tanja
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Too noisy

Really noisy. Dryer started at 10pm and was finished an hour later but started every 2 minutes for 1 minute the next hour. So only quiet about midnight. it was so loud it was noisy. not even earplugs could block out the sound. really noisy. dryer started at 10pm and was finished an hour later but started every 2 minutes for 1 minute the next hour. then only quiet until midnight. it was so loud that not even earplugs could block out the sound. Furthermore the door to the toilet banged so hard that it could be felt in the bed. so I was woken up every time someone had to use the toilet. But it was clean and the beds/rooms were nice. but there was so much noise that I would never stay there again.

8/10

Excellent

29 Jan 2025
Verified traveler
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Rent, men asocialt

Det var meget rent og alt er i god stand, men ingen snakkede med hinanden. I loungen sad folk bare med deres telefoner. Det blev ensomt, at være solo rejsende der

4/10

Poor

17 Jan 2025
Yasmin
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Loud, not clean,

10/10

Exceptional

09 Nov 2024
Verified traveler
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Recomendo

Excelente localização, fácil estacionamento, cama confortável e quarto limpo e moderno.

6/10

Fair

18 Apr 2024
Cesare
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It's ok for a ahort stay in the area

10/10

Exceptional

24 Feb 2024
Mona
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Es ist alles ganz neu renoviert in einem alten Haus. Das Zimmer (2 Bett mit eigenem Bad) ist klein aber ausreichend. Die Gemeinschaftsküche könnte häufiger eine Reinigung gebrauchen, sonst aber sauber.

10/10

Exceptional

17 Jan 2024
Marc
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Top

Auberge de jeunesse vraiment top. Elle a été rénové il y a peu. Elle se trouve près de toutes les commodités.

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