The Sender Pool Suite
9.6

Exceptional

21 Guest reviews

9.6
Exceptional
21 Verified Reviews
Read all reviews
Cleanliness9.8/10
Service9.8/10
Comfort9.6/10
Condition9.2/10
Amenities9.4/10

Jl. Bisma, Ubud, Indonesia. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities
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Hotel Description

A stay at The Sender Pool Suite places you in the heart of Ubud, within a 15-minute walk of Ubud Monkey Forest and Ubud Palace. This guesthouse is 0.7 mi (1.2 km) from Ubud Traditional Art Market and 17.6 mi (28.3 km) from Sanur Beach. Make yourself at home in one of the 6 air-conditioned rooms featuring minibars and flat-screen televisions. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and bidets. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

No elevators

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Cashless transactions are available
  • Essential workers only - NO

Important information

You need to know
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
Minimal age
18
Optional fees
  • Fee for cooked-to-order breakfast: approximately IDR 50000 to 100000 per person
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 450000 (one-way), (up to 7 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Entertainment

Smoking areas

Accessible facilities

Other

Airport transportation (surcharge)

Breakfast available (surcharge)

Garden

Safe-deposit box at front desk

24-hour front desk

Designated smoking areas

Wheelchair accessible parking

Number of restaurants - 1

Number of outdoor pools - 1

Free self parking

Mosquito nets

Health or beauty spa nearby

Wheelchair accessible (may have limitations)

Well-lit path to entrance

No accessible shuttle

Accessible airport shuttle

Number of accessible parking spaces - 1

Hotel reviews

9.6
Exceptional21 Verified Reviews
warning-sign.svg
Cleanliness9.8/10
Service9.8/10
Comfort9.6/10
Condition9.2/10
Amenities9.4/10
10/10
Exceptional
Belinda, 23 Apr 2025
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Loved The Sender. Totally recommend. Pool a little difficult to get out of if you’re not fit as it just has a metal ladder but beautiful.

2/10
Poor
Gabriella, 21 Mar 2025
hotel-logo-v2.pngTraveller

Unorganized, empty promises.

Our stay at the Sender Pool Suite could not have been more disappointing. We had paid extra for a specific room that we required for a campaign that we were shooting. When we arrived, they gave us a different, lesser value room. The layout was different, it was smaller, the bathtub didn't work, issues with hot water, the mirror was covered in a black film, the list goes on. We confirmed the room that we paid for, and they said they were sorry but nothing could be done because they had a long term stay in that room. They went back and fourth with us so many times saying we could switch rooms the next day, then the next, and we kept scrambling packing up to never be moved and to be disappointed over and over. They said they would make it up to us by providing 2 free breakfasts. We only got one. By some miracle on our last day in the afternoon they said the room was now free, strange how all of a sudden it became free when we were told it was a long term stay. We only got the room we paid for for one night, and did not have time to shoot the campaign we were required to shoot. So extremely disappointing. From our 2 weeks in Bali, and over 5 different stays, this was by far the worst. Also, it is sooooo loud at night! Awful, you won't be able to sleep with loud music playing and dogs fighting all night.

8/10
Excellent
Barry, 01 Feb 2025
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Pool layout

10/10
Exceptional
Dhansukhlal, 26 Aug 2024
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Stay in Bali

Amazing accomodation . Nicely laid out rooms facing swimming pool. Breakfast restaurant is detached to the hotel and vouchers are provided to use the same.

10/10
Exceptional
michelle, 01 Jul 2024
hotel-logo-v2.pngTraveller

The Sender Pool Suites

The Sender Pool Suites was an amazing experience all around. We arrived early in the morning after a late night arrival at the airport. Staff is very friendly. Breakfast was delicious and offered options. The room was delightfully Bali, clean and spacious. The private pool overlooked a garden space. The only downside to the experience is that the pool is chlorinated, not salt water. Bisma is close to the hubbub of Ubud with a quiet distance in between. I’d definitely visit again.

10/10
Exceptional
michelle, 30 Jun 2024
hotel-logo-v2.pngTraveller

The Sender Pool Suites

The Sender Pool Suites was an amazing experience all around. We arrived early in the morning after a late night arrival at the airport. Staff is very friendly. Breakfast was delicious and offered options. Massages were given in the comfort of your room. The room was delightfully Bali, clean and spacious. The private pool overlooked a garden space. The only downside to the experience is that the pool is chlorinated, not salt water. Bisma is close to the hubbub of Ubud with a quiet distance in between. I’d definitely visit again.

8/10
Excellent
Sharon, 14 Jun 2024
expedia-logo-v2.pngTraveller

We just enjoyed three nights at the sender pool suites. Grounds and villa was good and breakfast was delicious especially mid goreng. Sharing a pool was fine as long as you don’t need privacy. Only downside is our villa (1) was so loud! You can hear cars, reception noise/voices, dogs barking etc. first night was virtually no sleep. Second night we found the ear plugs and had the best sleep. My advice would be to ask not to be in villa one or two! Other than noise we had the best time.

8/10
Excellent
Gary, 21 May 2024
expedia-logo-v2.pngTraveller

Quaint little establishment with awesome suites. Down some small steps into little terraced rice field With in walking distance of Ubud town centre. Nice restaurant attached. Pool on door step literally. Noisy due to loud music in nearby restaurant till 10pm. But we enjoyed our stay. Hip little place.

10/10
Exceptional
Sue, 15 May 2024
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There was music from surrounding establishments, which was good to listen to. It didn’t go late, so was a bonus. Staff were so helpful and lovely.

8/10
Excellent
Ilza, 20 Nov 2023
expedia-logo-v2.pngTraveller

Beautiful decor & ambience. Space around the pool is minute although pretty and pool is big enough but shared with neighbouring room. All very comfortable & spacious although there is hardly anywhere to pack your things away and not enough shelves in the bathroom if you do not travel very light. More shelves/drawers needed. No space on bedside table except down on the floor which is a nuisance. Would not recommend for older people but all in all a stunning Air B & B, the staff were super.

10/10
Exceptional
Nicole, 30 Oct 2023
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A great property, nothing to much for the staff. 5 stars all the way!

10/10
Exceptional
Whitney, 19 Oct 2023
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Close to everything staff are amazing they went above and beyond for my birthday really appreciate the service the villa is very aesthetic and I highly recommend

10/10
Exceptional
kevan, 11 Oct 2023
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Convenient for most things,staff helpfulness,could do with some more coat hangers,but apart from that, I would go back again, Thank you Sender

10/10
Exceptional
Mischelle, 23 May 2023
expedia-logo-v2.pngTraveller

The location was perfect in Ubud. The villas are traditional Balinese and GORGEOUS!!! The staff is amazing, kind, and will help in any way. Thank you especially Ita for all the recommendations. The pool outside your door is perfect. I will def come back to Sender Pool anytime im in Ubud. Tons of nice restraints on the street and a Circle K store less than 1 min away. If your looking for a great place to stay or to take amazing photos, this is your spot! 💙

10/10
Exceptional
Hoang Dan, 31 Oct 2022
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The staff were incredibly friendly and helpful. The rooms are beautiful and comfortable. The location is great in central Ubud able to walk. We loved our stay there. It was everything that we wanted

10/10
Exceptional
Debra, 12 Jun 2022
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I can't speak highly enough about this gem of a hotel. Situated off the main road, it is quiet yet convenient. My bungalow had beautiful traditional decor and a private pool shared with just one other bungalow. The mural of giant lilies painted around the bathroom felt like paradise. And the best part was the friendliness of the staff and the help they provided in every aspect of my travel. They showed such warmth and invited me to participate in local celebrations. Don't miss out on the INCREDIBLE Indonesian breakfast!!!!!

10/10
Exceptional
Joanne, 06 Jun 2022
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It was a beautiful place. The staff was great

10/10
Exceptional
Verified traveler, 31 Dec 2019
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Great property! Everything was perfect! From the rooms, the staff, and the amenities!

8/10
Excellent
Pascal, 17 Aug 2024
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Bon hotel a Ubud

Chambre et literie très confortables et très propre. Manque de lumière et d’éclairage dans la chambre. Belle piscine à partager avec une autre chambre. Très bien situé au coeur de la rue principale, petit déjeuner okay. Pas de parking :( Personnel très sympathique.

10/10
Exceptional
Adriane, 27 Apr 2022
expedia-logo-v2.pngTraveller

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