The Newport on Macrossan - Adults Only
8.8

Excellent

112 Guest reviews

8.8
Excellent
112 Verified Reviews
Read all reviews
Cleanliness9.0/10
Service9.2/10
Comfort8.0/10
Condition8.8/10
Neighborhood10/10
Amenities9.0/10

16 Macrossan Street, Port Douglas, Australia. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Non-smoking
Airport transportation (surcharge)
Barbecue grill(s)
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Hotel Description

With a stay at The Newport on Macrossan - Adults Only in Port Douglas, just steps from Macrossan Street and Anzac Park. This apartment is 0.4 mi (0.6 km) from Rex Smeal Park and 0.4 mi (0.7 km) from Sugar Wharf. Make yourself at home in one of the 23 air-conditioned rooms featuring refrigerators. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms have jetted bathtubs and complimentary toiletries. The front desk is staffed during limited hours. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No elevators

Minimum guest age is 18

Caters to adults only

Events/parties not allowed

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 2:00 PM
Check-in by: 5:00 PM
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Property uses a professional cleaning service
  • Contactless check-in is available
  • Contactless check-out is available
  • Essential workers only - NO

Important information

You need to know
  • Guests under 18 years old are not permitted at this adults-only property.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open daily from 8 AM - 5 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Onsite parties or group events are strictly prohibited
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
Minimal age
18
Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Non-smoking

Other

Airport transportation (surcharge)

Barbecue grill(s)

Laundry facilities

Front desk (limited hours)

Number of outdoor pools - 1

Free self parking

Terrace

Wheelchair accessible – no

Upper floors accessible by stairs only

Hotel reviews

8.8
Excellent112 Verified Reviews
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Cleanliness9.0/10
Service9.2/10
Comfort8.0/10
Condition8.8/10
Neighborhood10/10
Amenities9.0/10
8/10
Excellent
Lionel, 21 Feb 2025
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Patrick the onsite mgr was very welcoming accomodating made our stay personal and enjoyable

6/10
Fair
Troy, 28 Jan 2025
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Location is excellent The actual set up of the room was a very standard basic room.It was noted the property is in need of some renovation and maintenance .It is also noted that vacancy rate was low and they would possibly do quite well as a budget family room arrangement. There are better options around the area for adults only accommodation

8/10
Excellent
Verified traveler, 14 Jan 2025
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Great stay

8/10
Excellent
Diana, 06 Jan 2025
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Walking distance to everything

10/10
Exceptional
Michael, 04 Jan 2025
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Great location to walk to all restaurants and shopping

10/10
Exceptional
Deborah, 08 Nov 2024
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Just had a fantastic week staying here. Great location in the middle of Port Douglas close to restaurants and Coles supermarket. Comfortable bed, ensuite with plenty of hot water. Kitchen with hotplate, microwave and dishwasher. Our balcony overlooked the pool. Adults only and also non-smoking. Secure car-parking. A quiet complex we would highly recommend and definitely stay again.

8/10
Excellent
Graeme, 02 Oct 2024
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The only thing I didn’t like was the lack of a lift to get our baggage in and out

8/10
Excellent
Suzanne, 27 Aug 2024
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Bit dated....needs upgrading. But love the location

10/10
Exceptional
Joy, 25 Aug 2024
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Great location in Port Douglas

Great apartment with all the amenities you need, including a 2-burner cooktop, all in a great location. We thoroughly enjoyed our stay and loved that it is was adults only in a private more quiet setting.

10/10
Exceptional
Dean, 15 Aug 2024
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For us (and for now in our lives), the peace and quiet of "no children" let us unwind and fully enjoy our stay.

6/10
Fair
Stephen, 16 Jul 2024
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The queen suite is extremely small with very little natural light - whilst the larger rooms may be ok, the queen suite was very disappointing

10/10
Exceptional
Anthony, 12 Jun 2024
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Great location

8/10
Excellent
Rianna, 07 May 2024
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Such a great place to stay - perfect central location and friendly staff- bed was comfy and clean. Pool heated. Really enjoyed it - we’ll be back!

10/10
Exceptional
Alistair, 22 Apr 2024
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We loved it. Extremely helpful and friendly owner and staff too.

10/10
Exceptional
Troy, 21 Apr 2024
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Fantastic Hotel and Location

Fantastic place to stay. The manger at check in is great. Nothing is an issue. We will be staying again. Thank you

10/10
Exceptional
Susan, 13 Mar 2024
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Location was great. We enjoyed the pools d Patrick was excellent

10/10
Exceptional
Sam, 11 Mar 2024
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Great

10/10
Exceptional
Jesse, 02 Jan 2024
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Loved it, clean & quiet. Staff super friendly and accommodating, only thing was a bit warm for the weather. 10/10 otherwise

10/10
Exceptional
Mandy, 17 Dec 2023
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Perfect location and super friendly

We arrived post cyclone and Mandy on reception was so helpful and friendly. A landslide occurred and blocked the road so we had to go back to the hotel and they were again so helpful. Hotel location ideal in centre of town.

8/10
Excellent
Julie, 18 Oct 2023
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Lovely apartment and close to supermarket and many venues. It was very secure and pretty quiet.

10/10
Exceptional
Anna, 14 Oct 2023
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Lovely small and quiet property. Located right in the heart of Port Douglas. Walking distance to the shops and the marina. Small and clean pool with sun lounges. Fully equipped kitchen. Absolute gem!

8/10
Excellent
Janet, 11 Oct 2023
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A lovely place to stay right in the Main Street of Port Douglas. The owners were very helpful and friendly and being an adults only resort it was a quiet comfortable place to stay. Our only concern was climbing up into the bath for a shower which could be difficult for older guests.All in all a lovely apartment with everything required 👍

6/10
Fair
Riley, 28 Sep 2023
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Best thing about this joint was its location

10/10
Exceptional
Kay, 09 Sep 2023
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This property was in a great location for walking just about everywhere. The apartment was great size for a couple and had everything we needed. The pool was very clean, relaxing and quiet. We used very clean bbq, laundry and parking facilities. Management extra helpful as our flight was delayed for checking in. Many options for pubs, cafes and restaurants nearby.

10/10
Exceptional
Gary, 27 Jul 2023
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Very close to everything, in the heart of the town. Had a great stay

10/10
Exceptional
Robert, 30 Jun 2023
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first rate property in centre of town. best pool. very personable staff.

10/10
Exceptional
Leanne, 07 Jun 2023
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Location was excellent Would be good if balcony’s were open you can sit at

10/10
Exceptional
Nicole, 01 Dec 2022
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Wow! I was so surprised by this place. It was absolute paradise tucked away behind the main streets of Port Douglas. The staff were fantastic, communicating everything perfectly with us every step of the way and we’re so flexible, accommodating late arrivals and late departures. I would stay here again in a heartbeat

8/10
Excellent
David, 24 Nov 2022
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Pleasant stay!

Our one bedroom apartment was quite small and compact but with a generous undercover balcony which helped with space issues. There was also a modern, stylish bathroom and modern kitchen. The apartment was clean as was the rest of the property. The pool was on the small side and nowhere near as big as appeared in the photos. However, overall the pool area was pleasant. The beds were very comfortable and the location of the property was very convenient to shopping, dining, the parks and the beach. The property manager, Patrick, was super helpful and friendly.

10/10
Exceptional
Chris, 16 Nov 2022
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Great location

10/10
Exceptional
Mitchell, 11 Nov 2022
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Nice clean hotel. Staff were brilliant.

10/10
Exceptional
Nathan, 04 Oct 2022
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The man at reception was a wonderful person who was super accommodating!

8/10
Excellent
Mark, 29 Sep 2022
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Over 18 great asset. Pool area and barbecue great. Car parking a bonus. Comfy bed. Only minus may be the climbing into the shower for some guests. Excellent location

2/10
Poor
Lynette, 22 Sep 2022
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BEWARE - advertising for this hotel is misleading.

We booked an air conditioned room with pool views. We got a partially (bedroom only) air conditioned room which could be described as pool glimpses at best. When these issues were raised with the manager the response was " if you don't like it I will refund your remaining nights (we couldn't get to see the manager until the day after book in) and you can book elsewhere". As this was the start of school holidays and everywhere would be booked out this option was not feasible. This was a cynical response from an unethical management that provides misleading booking information.

6/10
Fair
Stephen, 31 Aug 2022
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Stayed in a studio / Queen room, very small hardly a princess let alone a queen. No windows and only a enclosed courtyard, felt very like a prison cell only stayed a couple of nights would not have lasted longer.

10/10
Exceptional
Michael, 22 Aug 2022
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Central location close to everything you need

8/10
Excellent
Bruce, 20 Aug 2022
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Convenient location. Smallish size for a 1 bedroom apartment

10/10
Exceptional
Liz, 18 Jul 2022
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Our room was clean beautiful view from the balcony of the hills. The although no large was plenty big for two. Would stay here again. Forgot to mention central location to all restaurants cafe’s and shops 👍

10/10
Exceptional
Wendy, 08 Jul 2022
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Perfect location amongst the restaurants and bars, close to Sunday market and beach. Great balcony on 3rd floor with a view. Closing the doors at night blocked out a lot of the noise but if noise bothers you a lot you should try somewhere else. Ceiling fans and air con. Good cooking facilities. Comfortable king bed and good shower. Friendly staff. I loved it and would choose to stay again.

8/10
Excellent
Kelly, 10 Jun 2022
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Such an amazing location Walk out onto Macrossan street Felt so safe Patrick was really helpful too Best place to stay in this budget

8/10
Excellent
Cheree, 16 May 2022
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Great location - very pleasant staff

8/10
Excellent
DAVID, 02 May 2022
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The location and the swimming pool

4/10
Poor
Brian, 25 Apr 2022
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The advertising of the rooms was misleading. This is really 1.5 Star place. Another couple we spoke to there were also angry with the misleading advertising. This is more like a brothel room where you can go after picking someone up from the night club.

10/10
Exceptional
Susan, 17 Jan 2022
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Lovely hosts. This property boasts an excellent location in the main street directly opposite Coles. Can walk to everywhere and no need to use local shuttles. Highly recommend.

10/10
Exceptional
Anthea, 15 Jan 2022
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Lovely stay

Clean, cheap and the owner is delightful. Unbeatable location.

10/10
Exceptional
Jasmin, 13 Jan 2022
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Wonderful location, great sized apartment and very clean.

10/10
Exceptional
ANTON, 09 Jan 2022
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Our room was rather smaller but very cosy, Netflix TV, spa bath. Balcony with view to rainforest. Down the stairs and you are in the middle ot the town. Restaurants and shops in front of you, left, right, everywhere.

2/10
Poor
Verified traveler, 09 Jan 2022
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Awful experience

It was one of the worst experience. All the bowls and utensils were super dirty. I dont think they were being cleaned at all. The room was super small. The bed was not comfy at all. I hd sore back after using the mattress for 2 nights. I saw a few cockroaches on the floor too. The design of the room was very old too. There was limited parking. Parking area was small and tight too.

10/10
Exceptional
Claire, 05 Jan 2022
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The pool was the best!! Patrick is a wonderful host - communicative, friendly and warm. I loved my room and the whole property is gorgeous and central.

10/10
Exceptional
Verified traveler, 02 Nov 2021
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We will definitely be staying again

Our stay was amazing. We were able to check in early and were offered late checkout as well. The room we stayed in was huge in size and very clean. The Manager of the property was lovely and very responsive. The property is an adults only property. Perfect for those without children or a mum and dad weekend away from the kidlets. Right in the middle of the Main Street of Port Douglas.

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