Scottish Inns and Suites Spring, TX
7.8

Very Good

667 Reviews

19027 Interstate 45, Spring, United States of America. See map

Free WiFi
Parking available
Concierge
Entertainment
Non-smoking
+9 more
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Hotel Description

Located in Spring, Scottish Inns and Suites Spring, TX is within a 15-minute drive of ExxonMobil Campus and Cynthia Woods Mitchell Pavilion. This hotel is 2.2 mi (3.5 km) from Topgolf and 2.2 mi (3.6 km) from HCA Houston Healthcare Northwest. Make yourself at home in one of the 38 individually decorated guestrooms, featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.

Hotel policies

Check-in from3:00 PM
Check-in bymidnight
Minimum check-in age21
Check-out by11:00 AM

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

You need to know

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Special Instructions

Front desk staff will greet guests on arrival at the property.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted

Minimal age

21

Optional fees

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Highlights of your stay

Most Popular

Free WiFi

Parking available

Concierge

Entertainment

Non-smoking

Accessible facilities

Other

Coffee/tea in common areas

Garden

Free newspapers in lobby

24-hour front desk

Wheelchair accessible parking

Free self parking

Wheelchair accessible (may have limitations)

Upper floors accessible by stairs only

Guest reviews

What others are saying
7.8

Very Good

667 Verified Reviews

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Cleanliness
8.0/10
Service
8.0/10
Comfort
8.4/10
Condition
8.0/10
location
7.6/10
Neighborhood
8.4/10
Amenities
7.0/10
8/10

Excellent

10 Jul 2025
Michael
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Best bang for the buck.

Nicest for the price in area. Bill be back.

2/10

Poor

17 Jun 2025
Benjamin
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Don’t Stay Here!

This place sucks. There are no two ways about it. Here’s how my stay went: 1) arrived and the young lady at the front desk was very nice. That was the only good part of the whole stay. She handed me the key to my non-smoking room. 2) opened the door and found that the non-smoking room REEKED of cigarettes. Not a little. A lot. Everything stunk. 3) returned to front desk and explained situation to the young lady. Her response was “it is a non-smoking room, but the previous occupant smoked in there.” So, that means it’s not a non-smoking room anymore, right? She then informed me that there was no other two bed room available. Awesome. 4) returned to the stinking room because it was that or sleep in my vehicle. As I closed the door, I saw that there was a lot of hair and dirt stuck to the back of said door. See pic 5) went to the bathroom, looked up, saw the vent in a shocking state of brokenness 6) took a shower and the water drained so slowly I thought it wasn’t draining at all. After a 10 minute shower, the drain took over five minutes to allow all of the water out. Yes, I timed it. 7) went to “breakfast” at 7 AM. Nothing was there. Asked the guy at the front desk if breakfast was available and he stated at me like I was speaking Latin. Overall, just don’t stay here. Stay anywhere else.

8/10

Excellent

14 Jun 2025
June
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It’s pretty descent … customer service pretty good…it’s just the people that come over there that is ratchet…

10/10

Exceptional

13 Jun 2025
Scott
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Comfortable

2/10

Poor

28 May 2025
Nizar
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Water got off for an hour in the morning of 26 May which cause me delay to take shower and delays for my day schedule

6/10

Fair

21 Apr 2025
Kevin
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Will never stay here again

No pool available, no breakfast when both pool and breakfast were advertised. Bathtub was VERY SLIPPERY. Wife and I both nearly fell in tub. Roaches found in room as well. Only one cheap chair to sit on in room.

4/10

Poor

20 Mar 2025
Barbara
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The rooms were very shabby and need repairs. First room I was assigned was very bad with toilet seats on floor. Dresser drawer in 2nd room was broken and laying on the floor. No bedside lamp. No extra toilet paper as there is no place to store it. Had to ask for extra hangers as only a couple in the room. Manager was very cooperative but that did not change the condition of the rooms as I had rented 2 and both were about the same.

2/10

Poor

11 Mar 2025
Karrie
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The roaches were horrible in the both beds and bathroom!

10/10

Exceptional

05 Mar 2025
Kevin
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Check in was so easy and the young mam was very nice

10/10

Exceptional

21 Feb 2025
Jessica
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Very clean and staff is very nice

8/10

Excellent

17 Feb 2025
Deborah
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The room was clean, and the property seemed to be maintained. A continental breakfast or a grab-and-go would be great since there aren't food eateries nearby.

2/10

Poor

02 Feb 2025
David
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First room heat didn’t work took 3 rooms to find one with heat then no power cord to tv host seemed annoyed riches in room and just overall not friendly

8/10

Excellent

28 Jan 2025
Michael
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Everything was fine. Had 2 roaches to kill. Other than that enjoyed sty

2/10

Poor

09 Jan 2025
Jesus
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Cold front and heater did not work!

8/10

Excellent

23 Dec 2024
Verified traveler
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Check-in was awkward--outside through a window with freeway traffic making it hard to hear. If I didn't have a reservation I don't know if I could have asked about a room and heard answers. The room was nice and mostly clean. But some things were missing -- no chair for the desk, no cups for the coffee machine, and no remote for the tv. The bed was too hard for my wife. The hot tub worked great.

2/10

Poor

03 Dec 2024
JUAN F
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Dirty

4/10

Poor

29 Nov 2024
Verified traveler
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It ok for a one night stay

It was an ok stay just for a night would not stay there again it's a little shady had broken furniture around the hotel

4/10

Poor

03 Oct 2024
Alexis
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Very run down. Questionable cleaning or non there of. Could not fall asleep comfortably.

10/10

Exceptional

26 Sep 2024
Michael
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Very nice place

10/10

Exceptional

17 Sep 2024
Rene
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Everything

4/10

Poor

05 Sep 2024
Crystal
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There was hairs in the towels.

10/10

Exceptional

20 Jul 2024
Craig
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Excellent service from the staff. Clean rooms.

8/10

Excellent

19 Jul 2024
RILY
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It was okay. Too.much from the freeway. Not walkable. We did not get our refund for one night even though we left a note and talked to the hotel receptionist We left one day early because the Hurricane Beryl cut off all the power. We slept there for 2 nights without AC. Extremely hot. I wish the hotel will give us refund. Thanks.

10/10

Exceptional

03 Jul 2024
Justin
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Loved it

Exceeded expectations at every level I’d stay agin 10000%

10/10

Exceptional

02 Jul 2024
Burnell
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Very nice for the price!

8/10

Excellent

30 Jun 2024
Hesham
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It’s a decent place to stay for a night

8/10

Excellent

22 Jun 2024
Cheramy
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It was nice and quiet

10/10

Exceptional

19 Jun 2024
Maria
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It was nice but the dryer didnt work 😢

8/10

Excellent

16 Jun 2024
Estefany
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Place was good but was a bit noisy

10/10

Exceptional

13 Jun 2024
Macie
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It’s was nice and clean.

8/10

Excellent

08 Jun 2024
Michael
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The ONLY not good part was dealing with noise because of how close it is to the highway and noisy other people staying there that night. You may want to buy earplugs to help you sleep better.

8/10

Excellent

01 Jun 2024
Derek
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Everything was good. The bed was made but the sheet was stained, just slightly unclean feeling, but the room was great. No complaints otherwise.

4/10

Poor

01 Jun 2024
John
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Garbage piled up at stairs. Beat up furniture, no tv remote, hair on bathroom floor, roaches in the room. Looks good outside, but rooms are nasty. Do not recommend unless you can sanitize your room yourself.

6/10

Fair

25 May 2024
Delphine Angele
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Management needs to purchase new towels and washcloths. Very noisy due to the fact the hotel is located near the highway. Housekeeping needs to knock before entering the room. Please add do not disturb sign to each room.

4/10

Poor

22 May 2024
Jesus
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A/C only worked on super cold or warm, keys stopped working on the weekends, only window access to talk to person on check in. Parking space small

6/10

Fair

20 May 2024
Verified traveler
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Just OK

Rude staff. Check in was a nightmare

8/10

Excellent

20 May 2024
Monique
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Convient

10/10

Exceptional

20 May 2024
Ana
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I get a room nve a week here love it very quiet

6/10

Fair

19 May 2024
Delphine Angele
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The service is ok but they need to purchase new towels and washcloths.

10/10

Exceptional

14 May 2024
Warren
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Great place to be

10/10

Exceptional

02 May 2024
Ana
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We stay here often rooms are very clean and nice for the pricewe finally got a room on first floor loved that we didnt have to go up the stairs with my luggage overall great stay will be back

10/10

Exceptional

29 Apr 2024
Verified traveler
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It’s cool

4/10

Poor

22 Apr 2024
Verified traveler
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Will not stay here ever again.

The lady checking us in wouldnt open the lobby so we could get out of the weather until we stated repeatedly that we couldnt hear her through the window speaker. It was only 6:30PM. The room was supposed to be non smoking but had the smell of smoke. The doors and curtains were extremely dirty and the smoke detector was missing. Didnt dare step barefoot on the floor or in the shower. If we could have received a refund we would have asked for it and found somewhere else to stay. I do not recommend this hotel for any stay.

6/10

Fair

22 Apr 2024
Yvonne
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Noisy, all kinds of conversations going on outside rooms. Had to check in through an outside window. Its was cold and raining and it wasn't even 10:00pm. Not sure why the lobby was closed.

4/10

Poor

21 Apr 2024
Verified traveler
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Will not stay here ever again.

The lady checking us in wouldnt open the lobby so we could get out of the weather until we stated repeatedly that we couldnt hear her through the window speaker. It was only 6:30PM. The room was supposed to be non smoking but had the smell of smoke. The doors and curtains were extremely dirty and the smoke detector was missing. Didnt dare step barefoot on the floor or in the shower. If we could have received a refund we would have asked for it and found somewhere else to stay.

10/10

Exceptional

16 Apr 2024
Devonte
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Very respectable and genuine people

4/10

Poor

12 Apr 2024
Ana
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Is not good for someone who has had surgery asked the lady if they had a eoom with rails in the bathtub and she said no which is odd u would think they would..rooms are clean but the toilet was leaking water but good area for dinning and shopping

8/10

Excellent

01 Apr 2024
Ana
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Door does not close well can here everything going on outside

2/10

Poor

17 Mar 2024
Rico
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They put me in a handicap room and there was hair everywhere! In the sink, the shower and on the towels that were hanging up.

10/10

Exceptional

14 Mar 2024
Quetin
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Exceptional

From the outside to the inside you get more than what you pay for, the best budget friendly hotel in the city simply exceptional

6/10

Fair

28 Feb 2024
andy
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Clean, nice rooms, only complain is that the water didn’t put out warm water, had a hard time with the nozzle.

10/10

Exceptional

16 Feb 2024
Josue
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Great Privacy here 👍...

10/10

Exceptional

10 Feb 2024
robin
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They’re very accommodating they keep it clean and always make me go at home

2/10

Poor

06 Feb 2024
Adeola
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Not a nice place

I couldn't stay. I checked out immefiately. This should not be advertised as an hotel but a motel. The guy at reception did the check-in from behind closed doors, through a window, with me standing outside. The room had cockroaches, with dated decor. This should not be offered to international travellers not even worthy of 1 star. I forfeited the money i paid to go for a proper hotel. Now i know for next time to take reviews with a pinch of salt.

10/10

Exceptional

06 Feb 2024
Phi
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Everything is excellent

2/10

Poor

01 Feb 2024
William W.
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The check in clerk was not helpful. I was initially unable to produce a current driver’s license. ( it had just expired). I did have other photo I. D. but was told to call you and ask for refund. I did find the proper and current license to then check in. 4 other forms apparently didn’t work. I was frustrated, but never lost temper, although close.

8/10

Excellent

29 Jan 2024
David
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Well priced and comfortable

Front desk staff was welcoming and very responsive. The king rooms we got have mini fridges, microwaves, and in-wall hairdryers. However, most do not work. The room has a nice layout. I wasn't bothered by not having a remote for the TV since I used the desk area and my laptop anyway. This is not a Marriott, but if you want a well priced, convenient, and comfortable place to rest, with responsive management, then this is a very good choice.

2/10

Poor

28 Jan 2024
Tiffany
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There was blood on the window curtain, a smashed bug on the floor, fruit flies, mold in the fridge, it smelled like smoke, and the couch was ripped up. I was traveling from florida and i was unable to go somewhere else because they charged my card and didnt want to refund me. They told me to have Expedia call them. I wasnt charged through Expedia. So if i wouldve gotten a refund they would have held my money for 7 to 10 business days and i would of had to find a different place to stay but since they held my money i couldnt. Was the worst experience ever. Please dont go to this place!

2/10

Poor

23 Jan 2024
Mia
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Was treated horribly and unfair

My service dog and my family and i were treated horribly. I was demanded to get my service dog back to my room right away and not to walk my sevice dog with me which i am to have my service dog with me to help me get around incase i loose my balance. I am going blind plus i have issues with balance and the lady in the office started yelling at me at the window and then when she came around to the side door outside to give me the cold drink that i bought started screaming at me to get my dog away and back in the room at once. I am a disabled woman and should have never been treated this way.

8/10

Excellent

13 Jan 2024
Rico
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Quiet

4/10

Poor

11 Jan 2024
Chris
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Travels Beware

Not a Traveler Friendly Hotel. No access to the lobby, you must go to a small walk-up window. Since the hotel is right off of a busy freeway (I-45) you can barely hear what they are trying to say. Not sure what the purpose of making your guest stand outside in the cold instead of allowing access to the lobby. No heat in the room, had to get a space heater that required an additional $20 Cash Deposit. Room was not very clean especially the bathroom. Hair in shower and floors, hole in bathroom door. Faucet not attached properly. Property looked much better in the pictures than what it actually was.

10/10

Exceptional

10 Jan 2024
Tamara
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This place is amazing!!

The Scottish Inn is amazing! I have stayed at this location multiple times. The rooms are comfortable and clean. The service is wonderful and the price is very budget friendly. They have very reasonable weekly rates at well. If you are in the spring area and are looking for a place to stay…..give the Scottish Inn a try!

2/10

Poor

06 Jan 2024
Philip
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The palace have roachs and bugs dirty place

2/10

Poor

02 Jan 2024
Albert
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Nasty!!!!bug infested!!

This hotel is infested with roaches!! They refused to give us a refund changed our room after showing us two others that as she was showing us the bugs were viable!! Then when she did show us one that was not full of bugs this room was dirty it actually had what looked to be blood on the bathroom floor

10/10

Exceptional

01 Jan 2024
Michaela
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I liked that it was chill.

2/10

Poor

30 Dec 2023
Michael
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The room was dirty, no heat, and employees would not help or give me another room. Smoke detectors were covered with a plastic bag, and sprinkler heads were painted. I have pictures of the smoke detector and sprinklers.

2/10

Poor

20 Dec 2023
Kenley
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Terrible experience. Manager was visibly annoyed when I reported that my hot water wasn’t working, TV was frozen on one channel, toilet leaked water from underneath onto the floor and heater wasn’t working. I asked for a different room and was refused. Was told there was nothing that could be done. Hotel was maybe at half capacity. Reported to Travelocity and the manager denied she even talked to me. I had video of all the issues I am reporting them to the Board of Health. Absolutely disgusting place and terrible management. STAY AWAY FROM HERE!!!

10/10

Exceptional

20 Dec 2023
Tamara
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Give this place a shot!! You won’t regret it!!

I have stayed here on different occasions. The hotel is always clean, the staff is friendly and efficient. It’s been the reason that I keep returning for another stay. The showers are great and the ac and heat have been excellent in the rooms! They are accommodating and the price is amazing. I would highly recommend this hotel for your future stays.

8/10

Excellent

14 Dec 2023
Jeremy
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Excellent for the cost.

Everything was over all good. It had all I needed. I was hoping for breakfast but it was not a deal breaker. The property and room were immaculate! I would definitely recommend my friends or colleagues to stay there.

10/10

Exceptional

13 Dec 2023
Shlona
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Great Stay

The front desk was extremely nice and accommodating. They had me booked for an upstairs room and I asked if they could put me in a downstairs; without hesitation she switched me downstairs.

2/10

Poor

01 Dec 2023
Erin
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I had an issue with double booking my stay. On accident I booked the room I have been staying in on Expedia but not realizing it I booked 2 days that had already been paid for at the property. Expedia was very helpful and tried their hardest to fix the situation. The hotel on the other hand was not at all helpful. Rather rude. Even though my room had already been paid for for 4 nights and 2 of those nights paid for twice, the employee banged on my door and told me that I had 20 mins to fix the issue or get out. I called Expedia back again & they reached out to the hotel to find a solution. The only solution the hotel would allow was to cancel my paid reservation which was $260 & pay for a new one. Which I could not afford until the money went back on my card. So, the only option I had left was to pay for today the 1st again. Which by the way instead of the $53 a night I booked, now became $73. I will not be staying at this hotel again.

10/10

Exceptional

24 Nov 2023
Chris
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It was clean

10/10

Exceptional

21 Oct 2023
Joseph
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Polite staff and clean room.

8/10

Excellent

28 Sep 2023
Camella
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The door wouldn’t open initially with the key but once it was opened it was fine.

8/10

Excellent

08 Sep 2023
Walter
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Secure location. Pool empty. Average for reasonable price. Ok for a quick stay.

8/10

Excellent

25 Aug 2023
Sue
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😊

4/10

Poor

11 Jul 2023
Margarita
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I do not ever leave reviews but felt that I needed to leave one for this place. First started with a call from the hotel to verify my stay about 2 1/2 hours after check in time. I have never had a hotel do this, even when I cheked in several hours after check in time. Upon arrival the lobby was closed. I had to check in through a small window at around 5:30 in the afternoon, guessing this is where after hour check in happens? There was a few people outside in the area of the parking lot with the bbq pits which seemed kind of sketchy. The room itself seemed clean but tv remote wasn't even the remote for a tv but what seemed to be a dvd remote with rusty batteries. Was awoken at 1AM by a random woman who knocked on the door not once but twice and when I looked out the door, she had left. I looked out the window and there was a man BBQing??? Who makes BBQ at 1 in the morning? I would not stay here again, too many questionable people hanging around. When checking out, the lobby was still closed-don't know if it is ever open. Seems odd that a hotel does not have a lobby that someone staying there can't enter. I was with my children and my daugther told me the next day that the hotel made her feel unsafe.

2/10

Poor

21 Jun 2023
Tanya
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The property is very unprofessional and hire people that don’t speak English. They will walk in your room without your permission. Then I was told I had leave because I left a bad comment. So here we go. I never left a bad comment. I’m new to Houston Texas area and I have dealt with this hotel due to the location where I’m moving till my house it’s ready. The front guy in offices is Pervert vibes and the housekeeper is very rude and also say” I don’t know English “and she does. Plus the old lady that walks around is very rude and always peeping in your room. The young girl in front offices tell me if I book online I didn’t have come out my room to front offices; that was a lie. The property don’t look like the pictures on the website. Plus my room was without a smoke alarm the whole time I was at the hotel. They TV signal and Wi-Fi is very bad. You watch tv and then it will black out on you. The tub need to be fixed, when they know kids stay at this hotel. I dealt with all the drama while I was there to make sure my family had a place laid their head. Remind you I invested my money from Aprilto June and was ask to leave because my bf went off about all the disrespectful thing that went on here. But they told me because of my bad review. Only review I left was that someone walk in my hotel room. I double booked by mistake still yet too get those funds back yet. India people here don’t care for black people. They rather pay Hispanic woman to work and pay them Under the table.

6/10

Fair

20 Jun 2023
Kevin
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Highway

Very clean nice hotel but it's right on the side of Highway 45 if you're a light sleeper like myself hard to sleep traffic all night but a very clean place for one night it's okay

2/10

Poor

13 Jun 2023
Saul
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I booked the hotel, because it advertised breakfast. When I checked in I was told there was no breakfast. Also the property is badly kept up. It's very noisy, and not safe

2/10

Poor

12 Jun 2023
Gloria
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This stay was the WORST experience I've ever had at a motel. Extremely noisy, no electricity, filthy and service was extremely rude.

2/10

Poor

09 Jun 2023
Tanya
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I don’t like when they walk in my room without knocking. Plus I had a no disturb sign on door.

4/10

Poor

30 May 2023
Ashindra Pratap
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I don’t know how this property is rated 8/10 in Expedia. This property is actually owned by Econo Lodge(My card was charged with the same). This is definitely not for families. PROS The only good thing about this property,( if you’re traveling alone) is that it’s good for the pockets. CONS 1) There is no check in desk. The check in is basically what you do in a cinema hall - They speak on the mike from inside and you pass on your card and ID through a small opening at the bottom. 2) Almost all rooms are smoking rooms. Or at least the smoke seeps through other rooms. We changed 3 rooms and at the end had to accept the one that smelled the least of cigarettes. The receptionist acted like we were at fault by trying to breathe too much and behaved it’s a pretty normal smell. 3) Almost 5 minutes after checking in, we spotted cockroaches that would run away and hide behind the small cracks in the walls. 4) No breakfast is served, but is advertised in Expedia. Not sure it’s property’s fault or the Expedia’s. ( To Expedia’s credit, they gave me a few points to compensate the lack of BF) It is at most 4/10 property( I AM being generous here)

4/10

Poor

29 May 2023
William
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The ad on Expedia stated they provide a continental breakfast. They did not. They lobby doors were never unlocked I had to use the outside window and had to wait an average of 5 minutes from someone to come to the window. Overall the rooms were clean and comfortable however the service provided by the staff was lacking. As for me I will choose a different property to stay at on my future stays in Spring TX. Bill Newhouse

2/10

Poor

26 May 2023
Philip
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N/A

10/10

Exceptional

25 May 2023
Philip
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Clean and staff was very helpful

10/10

Exceptional

23 May 2023
Francisco
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Clean polite

8/10

Excellent

22 May 2023
Charity
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Pluses and minuses

Ok so like everyone else, listing free breakfast and then not providing it, is not cool. People travel on budgets. So please be considerate of that. I would also add that the pillows were ready to throw away they were so flat and not enough towels I. The room. However, my overall experience of the hotel was good. The rooms are well maintained and have everything one would need. I would stay here again.

6/10

Fair

22 May 2023
Loriena
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The whole experience was ok I was just dissatisfied that they didn’t offer breakfast as advertised

8/10

Excellent

17 May 2023
Philip
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Good Staff

8/10

Excellent

14 May 2023
Lakeisha
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Price it’s a budget hotel. Clean enough for a good night’s sleep.

2/10

Poor

14 May 2023
Estuardo
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Hostess bad service

2/10

Poor

12 May 2023
Heather
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Guest smoking weed outside their rooms. It seeping into your room from guest rooms. Guest always fighting and yelling, loud music being played from cars with no respect to other guest.

10/10

Exceptional

09 May 2023
Philip
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Great staff, cleaning staff very quick and efficient. Young lady in the front office have a great smile and very professional, give motel a very beautiful look and personality

2/10

Poor

08 May 2023
charles
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Hotel was bad....!!!

I tried to check in ,they had the lobby locked up and Red sticker on the door saying something from the county that they were under the wrong name. Girl in the window and speaker was not very nice. Room was OK, except for the people yelling at each other about who knows what at 0300AM. Cable was almost all Spanish channels, coke machine and ice machine were out of order. Will know better than to stay here again. Hotels.com needs to check the places out before giving them a descent review. I was not happy at all not getting much sleep for 2 days. Only good thing was the bed seemed comfortable.

6/10

Fair

07 May 2023
Carlos H De
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Nothing

10/10

Exceptional

07 May 2023
Philip
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All good!! Young lady is very fast and professional. Very pleasant to talk with

8/10

Excellent

06 May 2023
Issaih
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Overall decent. Noisy at night.

6/10

Fair

03 May 2023
Philip
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Staff was very good, female was friendly and very fast in getting me registered in before time. She had a great attitude and very professional

2/10

Poor

01 May 2023
Douglas
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So much for "Hotels.com" reservation.

Hotel was not up to par. A little short on some things, soap, lots of long hair on blanket, bed not well made. No breakfast available No decaf coffee. Reserved through "Hotels.com". Got confirmation number. Hotel had NO record of reservation. Double billed. Billed by Hotels.com & Econo Lodge (??) on credit card. Had to try to speak to clerk through a extremely bad speaker system. Impossible to communicate.

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