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16 Jun 2025
Monday
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17 Jun 2025
Tuesday
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2 Adults - 0 Child
1 room

Prim&Proper
9.4

Exceptional

34 Guest reviews

9.4
Exceptional
34 Verified Reviews
Read all reviews
Cleanliness9.6/10
Service9.4/10
Comfort9.6/10
Condition9.6/10
Amenities8.6/10

R. de Santo Ildefonso, Porto, Portugal. See map

Free WiFi
Dining services
Concierge
Laundry
Non-smoking
Elevator
ATM/banking
Concierge services
Coffee/tea in common areas
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Hotel Description

A stay at Prim&Proper places you in the heart of Porto, within a 15-minute walk of Porto Historic Center and Bolhao Market. This hotel is 0.6 mi (0.9 km) from Porto City Hall and 0.6 mi (0.9 km) from Porto Cathedral. Make yourself at home in one of the 9 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Children not allowed

LGBTQ friendly

Professional property host/manager

Pets not allowed

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know
  • Children 17 years old and younger are not permitted at this property.
  • Guests can access their rooms with a mobile device.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Guests will receive smart lock details. Guests are required to download the property's Mobile Access mobile app before check-in.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts debit cards, mobile payments, and cash
  • Mobile payment options include: Apple Pay
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Property Registration Number 143473/AL
Minimal age
18
Optional fees
  • Fee for full breakfast: approximately EUR 10 to 20 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

English

Spanish

Amenities

Most Popular

Free WiFi

Dining services

Concierge

Laundry

Non-smoking

Other

Elevator

ATM/banking

Concierge services

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

24-hour front desk

Express check-out

Express check-in

Number of restaurants - 1

Snack bar/deli

Couples/private dining

Proposal/romance packages available

Wheelchair accessible – no

Well-lit path to entrance

Hotel reviews

9.4
Exceptional34 Verified Reviews
warning-sign.svg
Cleanliness9.6/10
Service9.4/10
Comfort9.6/10
Condition9.6/10
Amenities8.6/10
10/10
Exceptional
Max, 02 Nov 2024
hotel-logo-v2.pngTraveller

Lovely spot in the heart of Porto. Great location, and really clean and comfortable. Rooms are spacious and the bathroom is big enough to enjoy. Overall a great stay.

10/10
Exceptional
Yair, 29 Oct 2024
hotel-logo-v2.pngTraveller

Excellent small hotel

This charming hotel provided us with exceptional service and a truly welcoming experience. Our room was impeccably clean and wonderfully quiet, making for a relaxing stay. I would wholeheartedly recommend this hotel to anyone visiting Porto—it's the only place to stay.

10/10
Exceptional
Brandon, 27 Oct 2024
expedia-logo-v2.pngTraveller

My wife and I had an amazing experience at this hotel. The front desk staff was exceptionally friendly and helpful, and the location was ideal—within easy walking distance to all major sites. We highly recommend this hotel and look forward to returning!

8/10
Excellent
Abigail, 25 Sep 2024
expedia-logo-v2.pngTraveller

We stayed for our honeymoon! The hotel was beautiful - very stylish! The staff were wonderful and made our stay memorable by putting roses on our bed and a complimentary bottle of wine on arrival! Breakfast was ok - basic choices and served a purpose. One thing - the bed - it wasn’t good! This may be personal choice - my husband found it ok- but I woke up so sore every morning, I even used the pillows from the sofa because it was like using balloons otherwise. And we did loose our lights twice - the staff were apologetic and quick to rectify this however. Other than this - our stay was wonderful!

10/10
Exceptional
Ryan, 21 Sep 2024
expedia-logo-v2.pngTraveller

Excellent service, rooms and comfort

10/10
Exceptional
Edward, 19 Sep 2024
expedia-logo-v2.pngTraveller

Delightful and very helpful staff. In a great area with wide and varied dining options close by with all of the tourists attractions well within walking distance. Would I stay here again? Absolutely!

10/10
Exceptional
Cameron, 30 Jul 2024
expedia-logo-v2.pngTraveller

Amazing property. Excellent location. 10/10.

10/10
Exceptional
Raymond, 27 Jul 2024
expedia-logo-v2.pngTraveller

The property doesn't have kerb appeal,but come inside and it's fabulous. The rooms are spacious and very clean, the location is fantastic right in the heart of the city.we only have one grumble and that is the breakfast as there is not enough staff and the two girls that were there was run off their feet, also not only the long wait but breakfast was cold. We do recommend this hotel but breakfast needs more staff.

10/10
Exceptional
Amanda, 12 Jun 2024
hotel-logo-v2.pngTraveller

Nuce quiet hotel

The front desk staff were friendly and helpful. They have transport service for a fee which was convenient. The kitchenette was a nice bonus on a multi day stay. Nespresso in room ( go to the Pingo around the corner and buy extra pods) was great because cafe’s don’t open as early as I wake up. The neighborhood is quiet in the morning, but gets livelier throughout the day. We didn’t eat on site, so I can’t comment on the complimentary breakfast

10/10
Exceptional
Michael, 31 May 2024
expedia-logo-v2.pngTraveller

Staff was great and very kind and attentive. Would stay again.

10/10
Exceptional
Emilie, 03 May 2024
expedia-logo-v2.pngTraveller

Excellent hotel. Very clean, staff was friendly, knowledgeable, and helped with any accommodations we needed. Definitely recommend prim and proper

2/10
Poor
Stacee, 12 Apr 2024
expedia-logo-v2.pngTraveller

I wasn’t going to write a review but the way the customer service was I have no choice. What an awful experience and even worse customer service! It was our honeymoon and we were excited to stay here. The room looked clean and lovely and they even put roses out for us which we greatly appreciated. However, when we returned from dinner the room was so incredibly hot and uncomfortable they didn’t allow ac even though it was in the description and only had heat which was blasting. When we asked for help the front desk never came up to assist only what’s app’s us and basically said there’s nothing to do. When we opened the windows the noise from the local club was insanely loud and unbearable to keep open, which honestly didn’t make a difference. And the beds! I can’t believe they charge for people to stay on those beds. Hard as a rock and cheap sheets and materials, it was so miserable. They tried to offer another room that had the same issues then wouldn’t refund us on a stay we didn’t have. We left in the middle of the night and had a wonderful stay at the Intercontinental Palace who treated us like kings!! I’m all for supporting local businesses and boutiques hotels but prim and proper was the worst part of our trip. Expedia didn’t help the situation either!

10/10
Exceptional
Ian, 17 Mar 2024
expedia-logo-v2.pngTraveller

Good location, close to transport links and walkable to main sights. Excellent hotel & staff. In particular the breakfast staff. Lots of fresh breakfast options (Take your pick and choose your breakfast) Room excellent size and very clean. Only minor ' could haves' ; a few more shelves for clothes in the storage cupboard and a coat stand or hooks for the wet coats? Would definitely stay again without hesitation.

10/10
Exceptional
John, 28 Feb 2024
expedia-logo-v2.pngTraveller

The room was beautiful, very spacious and comfortable. Loved the lighting and décor. There was no terrace or balcony as advertised but this didn't really matter as there was plenty of space and we visited at a cooler time of year. Breakfast was nice and everything prepared upon request, although it wasn't totally clear what was available to have so we just had to go off the suggestions of staff, this felt a little odd. The location is on the edge of the city centre but it's easy to walk anywhere really, it is at the top of a hill so be prepared for that (Porto is a very hilly city). On the whole I'd definitely recommend the hotel, particularly on account of the beautiful, comfortable, clean room - possibly one of the nicest i've ever stayed in.

10/10
Exceptional
Perry, 16 Nov 2023
hotel-logo-v2.pngTraveller

Perfect place in Porto.

Fantastic hotel. We had an amazing experience and would love to stay again. Had no idea how special the location was going to be. The incredible breakfast and amaaaaaaaazing coffee / cappuccino was included unexpectedly making it also a wonderful value. Top notch all-round. Location was perfect. So close to train and bus and there are a ton of spectacular restaurants right on the same block and all around. Staff were also so friendly and helpful!

10/10
Exceptional
Abhay, 03 Oct 2023
hotel-logo-v2.pngTraveller

Must stay!

Great service, very responsive. Will go out of the way to help. Excellent breakfast--highly reccomended.

10/10
Exceptional
Eva-Lott, 29 Dec 2024
hotel-logo-v2.pngTraveller

Utmärkt litet personligt hotel

Litet exklusivt hotel med 9 rum. Gatan utanför är lite ruff men inuti hotellet finns värme och känsla för detaljer. Väldigt prisvärt. Ta till stan och alla attraktioner. Hjälpsam personal och väldigt personligt. God frukost. Stark rekommendation

8/10
Excellent
Frank, 21 Dec 2024
expedia-logo-v2.pngTraveller

Prachtig hotel, mooie ruime kamers, fijn ontvangst en locatie zeer centraal. Enige nadeel is de gehorigheid van de bovenburen: zij bleven de hele nacht rondlopen in de kamer wat je erg goed kon horen in onze kamer (met oordopjes in). Heb je de bovenste kamer óf normale bovenburen dan is dit hotel de perfecte keuze

8/10
Excellent
Carina, 15 Dec 2024
expedia-logo-v2.pngTraveller

Wir hatten einen schönen Aufenthalt im Prim&Proper. Unser Zimmer (an sich) war sauber (die Minibar leider nicht - aber das möchte ich keinesfalls als negativen Punkt anbringen!) und sehr geschmackvoll eingerichtet. Das Personal war freundlich, hilfsbereit und aufmerksam. Das Frühstück (à-la-carte) war sehr lecker - alles wurde frisch zubereitet! Wirklich toll! Verbesserungsvorschlag: besseres Licht beim Spiegel im Bad / Waschbecken.

10/10
Exceptional
Lene, 10 Oct 2024
hotel-logo-v2.pngTraveller

Really a beautiful and nice hotel with a great location in Porto. Everything was just perfect. The staf was so friendly and helpful.

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