Phi Phi Cliff Beach Resort
8.0

Excellent

507 Guest reviews

8.0
Excellent
507 Verified Reviews
Read all reviews
Cleanliness8.0/10
Service8.2/10
Comfort8.4/10
Condition7.8/10
location8.0/10
Neighborhood8.6/10
Amenities7.8/10

279 Moo.7 Ao-nang Maung Krabi, Ko Phi Phi, Thailand. See map

Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Beach services
Accessible facilities
Elevator
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Hotel Description

When you stay at Phi Phi Cliff Beach Resort in Ko Phi Phi, you'll be on the beach, just steps from Ton Sai Bay and 9 minutes by foot from Monkey Beach. This beach hotel is 0.1 mi (0.1 km) from Tonsai Pier and 0.2 mi (0.3 km) from Ko Phi Phi Viewpoint. Make yourself at home in one of the 54 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and minibars. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is available for a surcharge.

Hotel policies

No cribs (infant beds) available

Children not allowed

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: 6:00 PM
Minimum check-in age: 18
Check-out by: 11:00 AM

Important information

You need to know
  • Pool access available from 10:00 AM to 9:00 PM.
  • Children 18 years old and younger are not permitted at this property.
  • No pets and no service animals are allowed at this property.
Special Instructions
Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. The front desk is open daily from 8:00 AM - 7:00 PM. The front desk is staffed during limited hours. Ferry schedule from mainland: From Phuket to Ko Phi Phi (departing from Rasada Pier): 8:30 AM, 11 AM, 11:30 AM, 1:30 PM, and 3 PM. From Krabi to Ko Phi Phi (departing from Klong Ji-Lard Pier): 9 AM, 10:30 AM, 1:30 PM, and 3 PM. Guests must arrive at the pier at least 1 hour prior to departure as schedule may change based on weather conditions. Guests who arrive at Phuket or Krabi airport after noon will have to stay on the mainland and board the morning ferry to Ko Phi Phi. This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately THB 350 per person
  • Rollaway bed fee: THB 600 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Thai

Malay

English

Amenities

Most Popular

Free WiFi

Airport transfers

Dining services

Concierge

Laundry

Entertainment

Beach services

Accessible facilities

Other

Elevator

Airport transportation (surcharge)

Breakfast available (surcharge)

Garden

Safe-deposit box at front desk

Free newspapers in lobby

Front desk (limited hours)

Porter/bellhop

Number of restaurants - 1

Number of outdoor pools - 1

Rooftop terrace

Beach umbrellas

Beach sun loungers

Beach towels

Terrace

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Hotel reviews

8.0
Excellent507 Verified Reviews
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Cleanliness8.0/10
Service8.2/10
Comfort8.4/10
Condition7.8/10
location8.0/10
Neighborhood8.6/10
Amenities7.8/10
6/10
Fair
Patrick, 13 Apr 2025
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The resort is located far from the busy section by the pier which is a hugh plus. The view from the first floor was spectacular. The resort restaurant only serves breakfast which was good but starts at 7am. We met at the dive shop located past the pier every morning at 645am. They prepared to go breakfast for us. All the good restaurants are located in the pier area, so we did lots of walking. A large room but the refrigerator was small. We needed to go to 7-eleven to purchase 3 large 6 liter bottles of water and carry them to our room which is a 12 minute walk. The resort only provides 2 small bottles per day. We killed a few cockroaches. Not a big deal to me but my friend wore shoes inside the rest of the time.

6/10
Fair
Kelsey, 28 Mar 2025
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3/5 stars. Its really not a resort by any means. It is a hotel with a pool and small breakfast selection. They unfortunately only provide 1 bottled water per day and you have to walk down to the lobby to refill. Can otherwise walk 5 minutes to the store which we did. Limited food options nearby, be prepared to walk 10-15minutes to anything. Did not offer luggage transport on arrival. Offered transport to pier at the end, but only at 2 specific times. Front desk girls were sleeping every time we walked by, sometimes we didnt see them until the security guard woke them up. The front desk is only staffed during day time hours. Rooms were clean and interiors were nice. Exteriors are very dated and need serious renovation work.

10/10
Exceptional
Verified traveler, 26 Mar 2025
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Better than our Krabi and Phuket hotels!

Luggage deliverer met us at the pier holding a sign and delivered our suitcases back to the hotel without us even contacting them. they also did delivery when we left. View was amazing. Breakfast also amazing with many selections. sadly they only had a 2 twin beds that can't be moved together. I did see a cockroach running out of the trash can but can't blame them we're in SE Asia. the room was extremely spacious with kitchen sink / microwave / fridge / living room and the bathroom even had a window so you can do your business and enjoy the nice view. room was cleaned everyday. the shower was clogged so hopefully someone fixed it after we left and let them know. Infinity pool was also great. Massages right outside the hotel for around 400 baht for an hour. It's about a 10 min walk to the main section of town so at night it was pretty quiet. much older folks staying here too so not much party scene if you're looking for a quiet place. the hotel also arranged boat tours but you can get a much cheaper price for luxury one in town haggling with the boat captains. we liked it way more than our Phuket and Krabi hotels. would stay here again!

8/10
Excellent
Allison, 26 Mar 2025
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We loved the room at the Cliff beach resort. It was very peaceful and quiet, away from the hustle of Koh Phi Phi. The bed was very comfy and the room was nice and cool. My only complaint was the rain shower head did not work in our bathroom and I saw a couple of cockroaches in the bathroom on our last night. I guess bugs are to be expected in the jungle

6/10
Fair
Verified traveler, 08 Mar 2025
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Just okay-excellent AC

The ladies at the check in desk were delightful and kind. They answered all of my questions and were very helpful. If you tell them which ferry you’re arriving on, they’ll send someone to meet you with a hotel sign and a cart for your luggage. That was nice! The hotel is worn down, dated, and in need of a good scrubing. The mattress had broken coils that pop when you get in and it lays on an elevated frame that extends so far beyond the mattress that you hit your shins on it getting in and your calves on it when getting out. The views of the beach are indeed gorgeous, but they’re packed with people and boats. The 3rd floor rooms overlooking the pool seem to have the best views. There are also pretty views of the cliffs when approaching the hotel, but you can’t see them once inside. Breakfast was gross. All of the food was cold, except the fresh-made omelette, but it was cooked in a weird oil that didn’t taste right. The room had excellent air conditioning, which was its one redeeming quality during the hottest season. Phi Phi is a beautiful island and there may not be any great accommodations, but keep looking if you plan on spending any time in your hotel.

8/10
Excellent
John, 20 Feb 2025
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Gorgeous hotel with excellent pool. We stayed in luxury double pool sea view room on 3rd floor. It is exactly like the pictures. Very clean pool, outstanding views. Great small beach area in front of hotel. Clean and large room. AC worked great. It took us a minute to learn to use the shower controls but usually the hot water worked ok. The staff responded to requests for help quickly. Location - both pros and cons. We loved it. It is the furthest from the party areas, so it was much more quiet than some other hotels I have seen reviewed. It is also a 0.5 mile walk to the main areas and pier. So each time was at least a 1-mile roundtrip to go eat or scuba or the other beach. My wife is sensitive to noise and only barely heard the loud late night parties one night. I thought it was very quiet, but it was out of the way. There are some small beach bars right near the hotel with excellent massage huts right on the beach. The mattress was extremely firm. I thought it was ok but not great, but my wife hated it, however they will bring a cushion mattress topper if requested which helped a lot. That made it better for her, and they did that quickly for us. The breakfast buffet was adequate with made-to-order omelettes and a six different hot food options which changed, some fruit and toast and cereal and other pastries. It was not fancy and there were some areas that could use maintenance, like peeling paint on the steel girders, but overall was so beautiful and peaceful.

10/10
Exceptional
Katie, 16 Feb 2025
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Breathtaking views

Amazing

4/10
Poor
Nicolas, 18 Jan 2025
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Where do start ?… When I see the staff “changing “ bedsheets by just flipping the bedsheets on the other side , that would be a good introduction of the cleanliness. The hotel has few cats that eat and poop between the sun loungers. The list goes on , but you get the idea . Need major overhaul of cleanliness standards. I wouldn’t go back

8/10
Excellent
Hedley, 04 Jan 2025
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Not bad

10/10
Exceptional
kevin cintron, 11 Nov 2024
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Excellent

8/10
Excellent
shawn, 11 Nov 2024
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It was nice to be away from all the people . Liked the stay but resort needs some updates and some exterior cleaning

4/10
Poor
brian, 18 Sep 2024
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Tired and dated hotel

Room very tired. Dirty linen rusty appliances. Breakfast selection not great.

10/10
Exceptional
BEN, 17 Sep 2024
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amazing views and location to the beach

6/10
Fair
glenn, 29 Jul 2024
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Nice view

6/10
Fair
Madeleine, 27 Jun 2024
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The location was good and on the beach, pool was nice, staff transported our bags back to the pier for free. The room was also very big. The aircon didn’t work half the time and the hotel was outdated-wouldn’t say that it was worth the money overall. The hotel also had so many moths flying about in the corridors and on the stairs.

8/10
Excellent
Stuart, 19 Feb 2024
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Stayed one night in Feb in a Luxury Twin Room, Sea View. Room was surprisingly large. It was clean, well appointed, the air conditioning worked well, the beds were comfortable, and the shower had hot water. The hotel is away from the madness of the central area so you can actually get to sleep at a decent hour if you wish. The buffet breakfast was very good. The hotel has a reasonably nice pool and a small private beach; however, because the property is tucked under a cliff to the west neither is in sun after about 3 pm. I found the hotel to be expensive compared to other areas of Thailand, but that seems to be the case generally on Phi Phi Island. I would recommend the hotel.

8/10
Excellent
RUTH ANN, 03 Feb 2024
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Nice and quiet at the end of the beach. Beautiful infinity pool ocean view room's available. Friendly staff. Easy access to shops and restaurants

6/10
Fair
Verified traveler, 22 Dec 2023
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Pretty Basic

Good location at the edge of town, so quiet but a short walk to the middle of all the craziness. Great shower! After that, pretty average. Want ice? Go buy it at the minimart. Water? You get 2 small bottles a day; otherwise, head to the minimart. Unit had a small kitchen area, stocked with 2 glasses, 2 plates, and that was about it. Lots of empty cupboards. Breakfast was similarly marginal. Some basics. Very nice, well-meaning staff, but maintenance is not their strength.

2/10
Poor
steve, 12 Dec 2023
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No phone in room . Had to use our own phine to call about the air conditioner that didnt work unlessnit was squealing like an old fan belt. No cold water to go with the hot in the shower. The people who check us in very rude and when we checked out very rude again. One thing that was good was the food small portions but good.

10/10
Exceptional
Mario, 09 Oct 2023
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Good. Totally worth it. Staff are warm welcome people. Very patient.

6/10
Fair
Gerda, 05 Aug 2023
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Before I booked I read the reviews and I was waiting that the owner read them too and started take care. Is very updated, the varanda has a bad smell from the carpet that shouldn’t be there. The floor is ugly, the chairs so uncomfortable. The towels are old.

4/10
Poor
Ingrid, 21 Jul 2023
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The property was neat and the pool was great. The room also neat but very run down. There was a large tear in the couch in the room; large crackers in the dry wall; the bathroom mirror had multiple large spots of rust all over the mirror; the towel rack was partially hanging off the wall; the shower head had 3 of 12 holes working; the towels were falling apart at the edges and had strings hanging off; but the worst was going to breakfast and the sewage smell was awful (we never went back for the included breakfast.)

4/10
Poor
Jeff, 26 Jun 2023
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Needs renovation

10/10
Exceptional
Andres, 16 Mar 2023
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Great place! Could use a bit of TLC, though.

We loved this place because it was located at the far end of one of the main beaches in Phi Phi, away from all the loud music and tourist crowds. The view was magnificent and the room was extremely spacious. It was, however, not well kept. The bathroom was not very clean and the place is showing signs of aging like rust on the ceiling and even crumbling pieces of wall inside our room. We mentioned these things to the staff and they took care of some of them. It was a great place to stay in general, but if you're easily put off by these things it may be good to look elsewhere.

4/10
Poor
Anfal, 18 Feb 2023
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Hotel is in need of a serious refurb. Everything is dated or has broken down pictures are very old probably when hotel was newly made

8/10
Excellent
Jasmine, 11 Feb 2023
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Enjoyed my stay here

8/10
Excellent
Camillo, 10 Jan 2023
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The view is great and the hotel itself is as well. My only issue is the age of the property. Just requires some paint here and there. 4/5

2/10
Poor
Akshdeeo, 03 Jan 2023
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This hotel does not live up to the Thai hospitality we experienced throughout the country. It is disgusting - our bathroom was not clean when we arrived, we found hair in the drains, and the counters were filled with dust and dirt. When we notified the front desk, they said there was nothing they can do because they don’t offer any refunds or partial refunds. Do yourself a favor and do not stay here.

8/10
Excellent
Jamie, 12 Dec 2022
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It's nice and quiet but not the best spot if you want to be near the action (bars & restaurants) - that's a 15 minute walk away. Nice beach area and pool. The rooms could use a deep clean and the property looks a bit dated but not bad. Breakfast was okay but only instant coffee available.

8/10
Excellent
John, 11 Dec 2022
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Lovely location but refurbishment required

A very dated hotel. Best thing was its location (on the beach in a quiet part of the island) but the hotel badly needs refurbishment. Painting, taps in bathroom, entry area all need to have work done on them. Staff were ok but not particularly outgoing and friendly.

10/10
Exceptional
Lindsay, 02 Dec 2022
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Beautiful location, and very attentive service. The "Monkey Police" kept the wildlife at a safe distance.

10/10
Exceptional
JULIO, 14 Sep 2022
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We spent one night here and we absolutely loved it. We booked a pool view room and it was the best choice! Close to everything.

4/10
Poor
Jeffrey, 03 Mar 2022
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Far from main area of shops, restaurants, and bars. Also very far from pier.

2/10
Poor
Verified traveler, 25 Sep 2020
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Worst hotel experience ever

Not even 1* !!! The property is outdated, not cleaned and full with monkeys. You can not use your terrace neither open your door because they will come into your room.

8/10
Excellent
Verified traveler, 18 Mar 2020
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Great location Staff kindly met you at the ferry to help with bags Room was spacious but a bit dated (including ripped sofa) Also be wary of monkeys..

8/10
Excellent
Peter, 11 Mar 2020
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Phi Phi cliff

The stay at the cliff in phi phi was ok. If you have neighbors you will definitely be hearing their conversations, singing, partying and other activities because the walls are super thin. Breakfast could improve. The good thing about this hotel is the view, the pool, and the services provided.

4/10
Poor
Aysha, 23 Feb 2020
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Dirty & desperately needs maintenance

Positives; fresh egg station making eggs how you like at breakfast. 2 free bottles of water each day. Quiet. Good location. Great view. Negatives: tiles missing from pool, no grout in tiles in pool, pool needs cleaning, house keeping was terrible 7 day stay didn't wipe down sink, shower or toilet, didn't change bed sheets, bathroom mirror & facets dirty. Beds hard as a rock. Rated 3 star.... Maybe 10 years ago more like a two star now. Water leaks in dining area. Ceiling water stained and missing in areas of hall to rooms. Description on here says brand new... Ya 15 years ago. Pics are from when hotel was new not now

10/10
Exceptional
Peter, 12 Jan 2020
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Great Phi Phi location

The hotel was in an excellent quiet location, just a 5 minute walk to the centre of town. The pool was incredible and the fact that we were on the 4th floor gave incredible privacy and views of the bay.

8/10
Excellent
Jerry, 02 Dec 2019
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Far away from the bustle, but the hotel is a bit old, tv channels not working, the hot water was either too hot or too cold.

8/10
Excellent
Tracy, 01 Dec 2019
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Beautiful property and resort. It is located at the very end of the strip of resorts which is a decent walk to the rest of the island but that also provides its own benefits.

6/10
Fair
diana, 25 Oct 2019
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It’s okay

Check in was very easy. Someone met us at the pier and helped carry our luggage to the hotel. Everything was fine until we walked into our room. There was some cleaning powder left beside the toilet. Water was draining out of the toilet. Shower room wasn’t very clean. And the pool needs some updates. We only took the stairs because the elevator was not reliable.

8/10
Excellent
Angela, 07 Oct 2019
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Great value with breakfast

The location is at the end of north phi phi island with 10mins walk to the pier. The hotel stuff usually wait at the pier to help you take the luggages (which is unexpected). The stuff are helpful, the only thing I don't like is the room has directly access to the public pool on the second floor, people can be found during the night and early morning.

8/10
Excellent
Verified traveler, 25 Sep 2019
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Nice breakfast. The balconies are nice. Clean modern rooms w AC and a big fridge. The pool had broken tiles, no towels are given next to the beach. Only one lift to use

8/10
Excellent
Ameera, 30 Aug 2019
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Incredible view and location

We loved the location and the amazing view. We’ve had to give a bad rating for the “service” purely because of the luggage porters as they were rude to us and very rough with our bags. They damaged 3 of our bags in the process of delivering them to us at the pier. The handles on two bags were broken due to their pulling and yanking and the third bags wheel broke due to the way they threw the bag on the ground. We were overall happy with the actual hotel and hotel staff but the luggage porters were a let down!

6/10
Fair
Verified traveler, 21 Jul 2019
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Bad review

Was alright food poor didn’t want to eat there after the bad breakfast

10/10
Exceptional
Verified traveler, 14 Jul 2019
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Quiet beautiful hotel within walking distance from the harbor. Staff were friendy and helpful. Beware of the monkeys and always lock your balcony door before leaving the room.

6/10
Fair
Sean, 13 Jul 2019
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Entrance to bedrooms very open to the elements and noise levels high as people pass by doors and bed frames very much chopped and chipped which makes them ugly

8/10
Excellent
Keovmonorea, 22 Jun 2019
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Property had heaps of great facilities, you will find that the resort had a bigger than average tv, a microwave and is very spacious. The microwave gave us the leisure of heating up our own food at our own convince which was a plus. Out suite was right outside of the infinity pool which was amazing. The resort itself is a 10 minute walk from the central town, as the only mode of transport in the island is walking and boat you will find that getting breakfast, lunch and dinner will require you to walk quite a bit. Another negative is that the cleaners only do the bare minimum in maintaining the cleanliness of your room. The resort is also a bit old, the elevators play up and there is mold on the ceiling. Overall I was very happy with our stay and it was one of the best resorts on the island for its price.

10/10
Exceptional
Verified traveler, 21 Jun 2019
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Loved the 3rd floor room attached to the pool area. Breakfast was mediocre and didn’t get a change to try any other meal. Easy access from the pier- 7 minute walk. Views are to die for but the beach area isn’t very clean.. accessible though.

10/10
Exceptional
Verified traveler, 17 Jun 2019
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Staff was really nice. Everything was great! Would highly recommend

2/10
Poor
Daniel, 28 May 2019
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Do yourself a favor and do not stay here.

This is a where to begin and how much do I say in so many characters. The building itself looks outdated or as if they never finished it. The room itself smelled musky. The linens were dirty. And they do not change them. When maid service comes through, they make the beds and that's it. They do not sweep, wipe off the bathroom counters or shower. Overall, I wished I stayed elsewhere. If you choose to stay here, I hope you have a better experience than most of us in these reviews.

4/10
Poor
Gissy, 26 May 2019
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Air conditioning not working. Towel and bedding smells horrible.

10/10
Exceptional
Virginia, 11 Apr 2019
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3 Nights of Bliss

We loved the resort, the room was much larger then we expected. This resort is the very last one on the "hotel strip" which as a bit of a hike into the main shopping area, but was a nice hike. The hotel hosted the first night of drinks (soda & water) chips and peanuts, which was a treat! The monkeys really come running when they hear the bags of snacks crinkling.

10/10
Exceptional
Jarred, 05 Apr 2019
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Great view and beach access, cleanliness and kindness feom the staff were exceptional.

8/10
Excellent
Verified traveler, 02 Apr 2019
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Ocean view. Great pool. Nice stsff. Breakfast included

10/10
Exceptional
Joshua, 04 Mar 2019
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Vacation

The area was beautiful and the room was amazing. However the bed wasn’t the softest.

8/10
Excellent
Connie, 27 Feb 2019
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We got the room with pool on the 3rd floor which was amazing. Must do! The staff were friendly. Our room was clean. We had a few problems though. When we arrived to the pier, we were told to find a man with the hotel sign, that he will take us to the hotel via taxi boat. We found him and he told us to hold on. We waited in the sun for at least an hour and he never showed up. So we ended up just walking to the hotel with our heavy luggage in the hot sun. Then when we were leaving the hotel, the worker said he will bring our luggages to the pier and meet us at the meet up spot. We went to the meet up spot and he was not there. We waited for 15 minutes and I had to dig through the crowd to find him walking away, towards the pier instead of the meet up spot. He then just waves his hand to follow him and nothing more. My friend went to the pier to get some money from the luggage and it looked like the worker was putting our luggage on the boat. Then my friend left. The worker said nothing. We get on the boat and when we land back in Phuket we find out our luggages weren't on the boat. We find out that the worker would only bring the luggage up to the pier. So we missed our flight & hotel stay in Chiang Mai and had to wait until the next day to get our luggage back. I wish there were some better communication with the staff. We had a lot of unnecessary mishaps that could of been avoided. So just a tip for those traveling there!

8/10
Excellent
Verified traveler, 21 Feb 2019
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The location is 10 min walking from the pier, a someone can help you with your luggage and you can walk to the hotel. The property is located in a cliff. The pool view is spectacular especially during sunset. You will definitely encounter monkeys during your stay, on your porch - be sure to lock your sliding door at all times and don’t leave snacks around- the monkeys are clever. There is a nice beach just at door step with hotel chairs available at no cost. It is a quieter spot on the beach, so no noise at night- but if you want to go to the beach parties they are still 15-20min walking distance. We really enjoyed our stay and would reccomend this hotel.

10/10
Exceptional
Nicholas, 10 Feb 2019
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Cool swim-up suite, nice views

Nice location at the end of the beach, great view from the pool

8/10
Excellent
Travis, 02 Feb 2019
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Very nice facility. A little far from the night life. But definitely one if the better hotels on Phi Phi. Pool water was freezing on a 90 degree day. Breakfast could have been better but horrible. Great transfer to and from the pier.

4/10
Poor
De'Lesha, 28 Jan 2019
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The hotel and room smelled. The rooms was super outdated and as pictured

10/10
Exceptional
Verified traveler, 20 Jan 2019
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Nice hotel away from the hustle and bustle

It was a nice place to stay of 2 nights. If we go back to Phi Phi Island, we would stay there again. We had the corner deluxe room with ocean view on the 5th floor, therefore, it was really quiet except the first night, our only neighbor decided to party at 10pm. Luckily we brought earplugs. The breakfast was really nice and it was different in these two days. Room was huge and clean but could use a little touch up paint in some area. The bed was hard like most Asian hotels. One thing to be aware is that beware of monkeys on the balcony and please don't feed them. The location is great for us because we want to stay away from the center town parties and craziness. It's a easy walk to there so it was just far away without being too far away. The front desk also helped us to get a private long boat for 3 hours tour for 1800b. It was worth it but remember to bring your dive booties because when were dropped off after the tour, we had to walk back over the rocky shallow hotel beach back to the building.

10/10
Exceptional
Verified traveler, 11 Jan 2019
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PERFECT hotel!!!

Words can’t describe how perfect this hotel is! My husband and I really enjoyed everything about this hotel. Our room was large and beautiful. We had a swim up infinity pool outside our room, ocean view, and a couch/ sitting area. They offer a free mini bar in your room with water, sprite, coke, and chips! The hotel also offers a free boat taxi ride from the ferry/ pier. This hotel is located on the quieter side of the island (not in the middle of the party area), which is perfect for those not wanting to hear loud music/ noise when trying to sleep. The hotel was quiet and we were able to get good sleep! The staff at this hotel was AMAZING and sooo kind! They watched our luggage after checkout while we went to get lunch since our ferry was a couple hours after checkout (with no charge), they carried our luggage, and called our excursion company to help request specific food for diet restrictions. They also offer laundry service (for a fee) and our clothes smelt amazing and were neatly folded. The house keepers are also great and made sure we had everything we needed! Lastly, we never saw one mosquito while at our hotel! We wished we could have stayed at this hotel longer because it’s one of our favorite hotels we have ever stayed at!! I HIGHLY recommend this hotel! :)

8/10
Excellent
Verified traveler, 08 Jan 2019
expedia-logo-v2.pngTraveller

Nice ocean view from patio. Don't stay on the fifth floor because there are lot of monkeys that will jump on top of the hotel roof from the cliff and swing down to the patio and will steal whatever left lying around

6/10
Fair
Jonathan, 05 Jan 2019
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A bit disappointed by the room. We found a toenail in the room by one of the beds. The water pressure in the shower was weak. Service wise though, the staff was really friendly

10/10
Exceptional
Verified traveler, 02 Jan 2019
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Great locations, very quiet area. The views where incrediable

6/10
Fair
Bosvan, 30 Dec 2018
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The front staff was very uncooperative. We requested for early check in and we were denied because we noticed the people from the room were still in the pool until 12 pm, whereas when we asked for a late checkout we were rold that they have someone checking in and we saw nobody come in until 1:30 pm.

10/10
Exceptional
terry, 15 Dec 2018
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AMAZING ❤

Everything was amazing..very happy 😊 wish we had stayed longer! ❤

10/10
Exceptional
Verified traveler, 12 Dec 2018
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Amazing pool and view, far from all the noise and wirhva nice beach private area. Breakfast was good and staff in general is very nice. Rooms are very comfortable as well as the beds. Best floor to stay is the 3rd one with pool and ocean view. Full of restaurants bars close by and nice yours that you can get at front desk. I would come back and stay more days :)

10/10
Exceptional
Sarah, 18 Nov 2018
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Really enjoyed our stay here. Rooms are huge. Great shower. Beautiful pool. There are indeed monkeys that visit in the morning. Would definitely recommend. It is located in a nice, quiet area.

10/10
Exceptional
Ampa, 13 Nov 2018
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The hotel services are good very clean the hotel is situated clase to the Town

8/10
Excellent
Verified traveler, 02 Nov 2018
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You cannot beat the view from the room! It overlooked the bay and the pool was steps from our back door. Would definitely stay here again.

10/10
Exceptional
Rajanikanth, 28 Oct 2018
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The location of the Phi Phi Cliff Beach Resort is its strongest suit. Located at the extreme end of the island, one gets a great view of the bay and it’s sights. It’s a ten minute walk from the Tonsai Pier and not far from speed bot operators like Arisa. The pool offers a breath taking view and do make sure to take the 3rd Floor rooms to afford yourself easier access to the infinity pool. The rooms were well kept, well endowed and were well maintained. Staff is uniformly efficient if not friendly. It’s not a place where you would expect exotic food, but breakfast is timely and has a good continental spread

10/10
Exceptional
Tyler, 19 Sep 2018
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Loved every moment. Gorgeous views and quiet location. If you are looking to party more, it's a bit out of the way from that sort of stuff. But highly recommend if you're just looking to relax.

10/10
Exceptional
Bar, 11 Sep 2018
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Good

Honeymoon

2/10
Poor
Jordan, 10 Sep 2018
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Don’t Do It

My husband and I were on our anniversary trip and were told by so many people that Koh Phi Phi was such a beautiful island. While that is true (the views were breathtaking), I can not recommend this hotel. We were supposed to stay for 5 nights, but instead only ended up staying 2. The service was rude and treated my husband and I with such contempt. We asked if we could pay for an upgrade and received smart answers from the desk saying they were full. Which they were not. We walked past all of the rooms and there were pillows stuffed under the sheets. The bag guy dropped our stuff outside the door, but we watched as other people checked in and were given a tour of their rooms (how to work the AC, putting their table and chairs outside) and didn’t help us until after we had tipped him and ask for help. The beds were hard, the breakfast was sub-par, and for someone like me with a disability, the hotel is extremely inconvenient. Everything was outdated and there was mold all through the AC unit. We also encountered a lot of racism while we were on the island as well, which left me in tears and begging my husband to get us on the first ferry out after our second night. This wasn’t the case anywhere else during our 3-week trip. We ended up going back to Karon, Phuket and staying at the hotel we had just left. I wouldn’t recommend this place, especially if you’re a person of color. Come for a day trip and then leave.

10/10
Exceptional
David, 18 Aug 2018
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Wow. Just wow.

Amazing... good size room, clean, staff responsive and professional. Beach is just in front. Short walk from the boat dropoff.

2/10
Poor
Verified traveler, 23 Jul 2018
expedia-logo-v2.pngTraveller

Could do with a good demolishing

1. Cockroaches and monkeys roam the grounds 2. Room Towels have various brown marks - no further explanation needed 3. Overall lack of service and quality 4. Bed Bugs 5. Renting a tent and sleeping on a beach during the monsoon would be more comfortable Naturally the hotel will disagree with all of the above but that will pretty much sum up their blindness.

8/10
Excellent
Donna, 21 Jun 2018
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No frills stay in Ko Phi Phi

A nice hotel with lovely staff and some really nice facilities like a pool side room, free mini bar etc. However, for the price, there was no wow factor and breakfast had a pretty poor selection. Also, the restaurant was not open for dinner and there was no bar onsite.

8/10
Excellent
Carolina, 07 Jun 2018
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Great location away from the majority of tourists but close enough you can walk to anything.

8/10
Excellent
Lisa, 22 May 2018
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So close yet so far

This resort has the right location and nice amenities, however the decor is frankly strange, and the staff are not at all friendly. It could be an amazing boutique hotel with some revamping, and a solid lesson on Thai hospitality. For what you get currently this is over priced...

4/10
Poor
Thomas, 03 May 2018
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great location but that's it. the rooms smell horrible and the place isn't too clean and wifi was horrible. an odd hotel. wouldn't stay here if there are better options around

4/10
Poor
Matthew, 30 Apr 2018
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Not recommended and needs improvement

Room wasn't clean, had cracks in tiles patchy paintwork. Staff were rude and the breakfast inedible and the dining area was full of flies. Phi phi island was good, plenty of places to eat and enjoy.

8/10
Excellent
David, 30 Apr 2018
expedia-logo-v2.pngTraveller

Good location and access to the beach.

We are a young professional couple that were only spending one night in phi phi and as such thought we would choose a cheaper hotel than we normally would. There was some confusion about our transfer from the pier, however this quickly got resolved and we were taken by speed boat to the hotel (otherwise it is a 10 minute walk). The location of the hotel is great far enough away from where all the “day trippers” arrive, but close enough to get to the action. Our room was large and had access to the swimming pool outside of the balcony door. I was extremely impressed by the facilities in the room including a kitchenette. The infinity pool looks out of the bay and there is beach access directly from the hotel - just what we needed. Breakfast was included, albeit I was disappointed with breakfast. The staff were all friendly and accommodating, especially the man on the front desk. Overall, I would recommend.

8/10
Excellent
Karl, 22 Apr 2018
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We had a great time!

We really enjoyed our stay here. The staff was very friendly and helpful. The WiFi was solid. The room was a spacious studio apartment with very fancy modern lighting that could be controlled either at the individual light or by a control at the bedside. The bed was huge and very comfortable. The views from the balcony were spectacular. The infinity pool was nice and included a little area for children. There is a small beach area, which was our infant daughter's first time in the ocean. The room had a kitchenette with a microwave, but the dishes provided (two bowls and 2 plates) were not recommended for use in a microwave. The free breakfast buffet was not very impressive. We chose not to eat there the last day. We did not eat in the restaurant for dinner, although there seemed to be a lot of people doing so. We found some really good places elsewhere that we though would be much better, at least based on the quality of the breakfast.

10/10
Exceptional
Stewart, 20 Apr 2018
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Amazing hotel, exactly what we wanted.

This hotel was exactly what we needed. we booked 2 rooms as we travelled as 2 couples, our rooms were next to each other and the large shared balcony was a cool touch which we enjoyed. (some may not enjoy if you like your privacy) For us it was perfect. We had a night spare before our stay in Phi Phi and decided to try to add it on to the start of our stay, the hotel staff were very helpful with this and gave us a good price! On booking, it was mistakenly booked as 2 x twin rooms and we didn't notice until we arrived. We discussed this with the hotel staff, and they told us it wasn't available the fist night but to come back the next night and they would try to sort it! we forgot, but weren't that bothered and still really enjoyed our stay. We stayed in 4 or 5 different hotels throughout our trip to thailand and Phi Phi Cliff resort was our favourite!

10/10
Exceptional
Rachel B, 18 Apr 2018
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Very large room. Huge deck!

Each room has an amazing view of the hat our. Great location at end of beach.... so a bit quieter and away from the busy boardwalk. Room were large and clean. Shower was massive!! Decent buffet breakfast included. Would definitely recommend.

6/10
Fair
ara, 17 Apr 2018
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close to the beach

its in the quiet section of the island which makes it harder to get to the party zone, they dont have room service which i found it weird, the room itself was nice and clean

8/10
Excellent
Alexander, 01 Apr 2018
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Good clean hotel!

Good, clean modern hotel. Everything was great, breakfast could use more options.

10/10
Exceptional
C, 21 Mar 2018
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Entertaining monkeys

The view from this hotel are spectacular only made better by this being the white side of the beach. But it is close enough to walk over to the party side. I enjoyed the pool and the fast in the afternoon it is hidden from the sun.

6/10
Fair
Orna, 17 Mar 2018
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Good hotel.

This hotel was nice. Good breakfast nice big rooms No proper lobby. Late check inn. The hotel is about 10 mint walk from all the action. When it’s hot it’s a lot. The pool is nice but not enough long chairs or place to sit. It runs by beautiful Muslims girls with all the dressing.

6/10
Fair
Alfredo, 11 Mar 2018
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Phi Phi stay

Nice place but terrible breakfast My friend try the lunch and wasn’t nice Nice position outside the noise but they forgot to mention that the sea at front is dirty due to the many boat

8/10
Excellent
Verified traveler, 06 Mar 2018
expedia-logo-v2.pngTraveller

Nice hotel, probably the quietest area on the island. Great friendly staff, good size rooms and amenities. The restaurant/kitchen area is somewhat dirty with stray animals consistently going in and out.

6/10
Fair
Brian, 02 Mar 2018
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GREAT LOCATION Unfortunately the hotel had some problem that created a horrible odor. We had to check out, could not sit outside.

8/10
Excellent
mer , 25 Feb 2018
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Great location

The staff was excellent! Super sweet, helpful and accommodating. The room was spacious and clean however our AC didn’t work so it was superrrr hot and you can’t open the doors at night bc there are monkeys. But the monkeys are really cool to see waking around the balcony. Breakfast was good, and yes, there was an egg station haha! Perfect location! Stunning views! Would recommend :) but if your AC doesn’t feel like it’s working just notify the staff early. I’m sure they would have taken care of it. Also, I think it’s just a Thailand thing in general but the beds are stiff (not horrible but not what I’m used to in the states). Really enjoyed my time at Cliff Beach

8/10
Excellent
Amanda , 19 Feb 2018
expedia-logo-v2.pngTraveller

Great location, in need of updates.

The hotel was generally okay. Rooms were nicely decorated, bathrooms were nice and modern (the shower was huge!) The common areas and balcony is starting to look a bit faded - could be updated / better maintained. Best part about it was the location. It's on the far end of the beach away from the heavy foot traffic of Phi Phi, which was nice.I would have given it a bit better of a rating if it were half the cost. Compared to other places we stayed in Thailand it just wasn't worth the price.

8/10
Excellent
Tom, 09 Feb 2018
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Good location with a little Monkey Business

There were 8 of us travelling together and this Hotel worked very well for us as it is close the the downtown area yet not in the middle of the action. The monkeys that came by each day added a little story value to the stay as they will enter your room if you do not lock the door as requested by management.

8/10
Excellent
Verified traveler, 05 Feb 2018
expedia-logo-v2.pngTraveller

Vacation

The hotel pool has a nice view. The hotel is about 10-15 min walk from the main center. It was a nice location and spacious hotel.

8/10
Excellent
Verified traveler, 04 Feb 2018
expedia-logo-v2.pngTraveller

Beautiful Holiday

Had the most wonderful stay in this hotel at phi phi island , perfect for couples! Rooms are huge , so spacious , pool is awesome . The beach outside is beautiful to swim in and only a short 10-15min walk from markets and restaurants . Would recommend

8/10
Excellent
Stephen, 01 Feb 2018
hotel-logo-v2.pngTraveller

The name of the resort says it all Cliff beach☮️🌴

Our rooms view was amazing, two things that need improving was the ACs in our room would not get colder and our friends got to cold also the TVs would not work on the internet, which would have been nice on the rainy nights which we had 3 out of 4 Not that big of a deal. And the buffet was terrible in my opion It also is away from the party end of town which was great

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