Hotel Mutuo Vive
9.4

Exceptional

42 Guest reviews

9.4
Exceptional
42 Verified Reviews
Read all reviews
Cleanliness9.4/10
Comfort8.8/10
Condition9.6/10
Amenities9.0/10

2600 C. Justo Sierra Arcos Vallarta, Guadalajara, Mexico, United Mexican States. See map

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Business facilities
Elevator
Breakfast available (surcharge)
Front desk (limited hours)
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Hotel Description

Located in Guadalajara, Hotel Mutuo Vive is in the entertainment district, within a 5-minute drive of Minerva Roundabout and US Consulate General Guadalajara. This aparthotel is 2.5 mi (4 km) from Guadalajara Cathedral and 2.9 mi (4.7 km) from Expo Guadalajara. Make yourself at home in one of the 164 air-conditioned rooms featuring kitchens with microwaves and dishwashers. 32-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes, and housekeeping is provided on request. The front desk is staffed during limited hours. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Essential workers only - NO

Important information

You need to know
  • No pets and no service animals are allowed at this property.
Special Instructions
The front desk is open daily from 7:00 AM - 7:00 PM. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include outdoor lighting
Minimal age
18
Optional fees
  • Fee for cooked-to-order breakfast: approximately MXN 190 to 400 for adults, and MXN 150 to 300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: MXN 250 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Non-smoking

Business facilities

Other

Elevator

Breakfast available (surcharge)

Front desk (limited hours)

Meeting rooms

Free self parking

Rooftop terrace

Reception hall

Covered parking

Wheelchair accessible – no

Coworking spaces

Hotel reviews

9.4
Exceptional42 Verified Reviews
warning-sign.svg
Cleanliness9.4/10
Comfort8.8/10
Condition9.6/10
Amenities9.0/10
10/10
Exceptional
Evelyn, 04 Apr 2025
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Beautiful Place!!!

10/10
Exceptional
Brad, 28 Mar 2025
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It was a great stay. Very Modern rooms that do not feel like a hotel room at all. The creativity of the sleeping area and cool little pull out stiars to the king bed felt like a tree house wich I really enjoyed! Very fun little place! There are not many trash cans in the common areas or by the elevators or garage. Pretty minor but there were a few times I was wondering around looking for garbage cans. Probably creatively concealed haha. Would stay here again in a heart beat, actually stayed in Guadalajara an extra 2 days partly because I like the room so much!

10/10
Exceptional
Veronica, 23 Mar 2025
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Nunca nos dieron solución por llamada no WhatsApp de que el aire acondicionado no funcionaba fue un terrible calor toda la estancia

10/10
Exceptional
Lizett, 22 Mar 2025
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Love the area for relaxing vacay

10/10
Exceptional
Gloria, 21 Mar 2025
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Un mejor servicio en cafetería como rapidez

8/10
Excellent
Sofia, 19 Mar 2025
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All good except it took a while to find the tv remote and then more time and help from the front desk to get it working. Also, had to wait for the wifi password (codigo) for a while, the person checking us in didn’t seem to know what it was. It should just be written somewhere in the room. Other than that, room was great!

10/10
Exceptional
Daniel, 17 Mar 2025
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Excelente opción en Guadalajara

Me encantó todo, el hotel muy bonito, el concepto, las camas muy cómodas, todo excelente!

2/10
Poor
Navit, 17 Mar 2025
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If I could give zero stars, I would. This was by far the dirtiest hotel I’ve ever stayed in. The beds were covered in hair, stains, and even bodily fluids on the headboards—absolutely disgusting. The sheets were clearly used, with visible creases. We complained and were moved to another room, only to find the same (or worse) conditions. After being moved a third time, it was just as bad. We finally decided to leave at 4am, tired and utterly disappointed. We were so excited to stay here, especially after a long trip, but this experience was a huge inconvenience. The photos online looked beautiful, but don’t be fooled! Cleanliness and sanitation are clearly not a priority at this hotel. Do yourself a favor and stay far away.

10/10
Exceptional
Lesley Nathaly, 17 Mar 2025
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Just a 100/100 ! ❤️

10/10
Exceptional
Daniel, 10 Mar 2025
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Very nice rooms, safe & quiet area. Friendly staff, highly recommend this place.

10/10
Exceptional
Karina, 08 Mar 2025
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amazing hotel

4/10
Poor
Christopher G, 27 Feb 2025
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Nice looking but not clean

Check in is at 3p and we waited in the lobby until then. When we entered the room we thought it was fine. We didn't really look at anything and we left for a meeting and then dinner. I noticed things after that. We had no water in the room so we had to go buy some. There was long hair all over the floor. And glitter was all over the rug and the sofa. Then I saw a used cotton swab next to the toilet, and it wasn't from us. Then I saw the front of the toilet with urine and hair on it. As I brushed my teeth, I felt water on my the top of my feet. I thought I was splashing. I was not. It was a water leak coming from inside the cabinet. I opened the cabinet door and there was dirty stinky water in the cabinet and black mold under it on the floor. While this was happening, my husband was outside with our dog. I pulled back the wrinkled bed covers and saw glitter and hair in the bed. Inside the sheets. A pillow case was yellowed and smelly from someone else's head. The person at the desk was gone when I went down. The next morning they were very nice and moved us to a new room. But it is very loud in the hotel all night long. Music. People banging on walls and things. We decided to leave a day early since we were not sleeping. They did not offer a refund for the 1st night in an uncleaned room. And we still had to pay a pet cleaning fee for the dirty room and for the night we didn't even stay.

10/10
Exceptional
Irma, 27 Feb 2025
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The customer service was great and the room was in great condition. It was clean no complaints.

8/10
Excellent
Francisco, 24 Feb 2025
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Procurement Director

Normally I don't do this type of reviews, however I want to leave my comments to help improve the quality of the hotel. A fairly comfortable clean room, however with a strong smell of pipe coming out of the toilet. The refrigerator never worked, I couldn't connect to the internet from the room. To report this situation, the front desk staff did not leave the cell phone if they continued to check Facebook and chat on WhatsApp. Good atmosphere, good hotel, too bad for small details.

8/10
Excellent
Alejandro, 17 Feb 2025
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Room was good, only complaint and not really a complaint is the TV that is way too small for when wanting to watch it and not in a good spot. Great location for walkable food options, plenty of food and bar options.

4/10
Poor
Oldfrancisco, 12 Feb 2025
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I was assigned a sub standard rooms without electricity in several outlets reported immediately but had to spend first night in that room I'll truly believe I am entitled to a partial refund

10/10
Exceptional
Gustavo, 08 Feb 2025
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Staff was great

10/10
Exceptional
Joel, 05 Feb 2025
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It was an Amazing Stay 5 Stars!!!!!

10/10
Exceptional
Eduardo, 25 Jan 2025
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De Primera

Agradable Hotel

8/10
Excellent
Oscar, 03 Jan 2025
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Nice view with a cage for a bed!

The place was comfortable and near many restaurants. The only offset was the bedding considering it was a loft it felt closed in like a cage, made it feel. Bit uncomfortable.

10/10
Exceptional
Luis Alejandro, 20 Dec 2024
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Gran Opcion

Una gran opción para quedarse, cerca de muchos lugares. Muy bonito, limpio.

6/10
Fair
Verified traveler, 17 Dec 2024
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Es un problema que tenga parrilla que requiere sartenes especiales para usarla y no te provean de los mismos; no puedes usar la cocina... no se puede cocinar... esto incrementa el costo de la estadía por tener que consumir del restaurante y por la noche no hay servicio... así que tampoco puedes cenar... tienes que salir o pedir a domicilio

10/10
Exceptional
Gilberto Ortega, 14 Apr 2025
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El diseño, decoración neutro e industrial, limpieza, facilidad de acceso y estacionamiento.

8/10
Excellent
Bladimir, 14 Apr 2025
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La habitación exelente, muy moderna, muebles y todo es de excelente calidad, solo la limpieza deja mucho que desear, falta una limpieza mas a fondo. La secadora del cabello estaba sucia y pegajosa, el lavamanos tenia manchas de maquillaje y las sillas que su tapiceria es de tela color claro tienen manchas muy desagradables.

8/10
Excellent
yihsuan, 12 Apr 2025
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房間電視太小,雖然房間有廚房,但洗碗的布很油。

10/10
Exceptional
cecilia, 11 Apr 2025
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Esta muy lindo el lugar

10/10
Exceptional
Amy, 08 Apr 2025
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Muy tranquilo y cómodo

10/10
Exceptional
Fernanda, 03 Apr 2025
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Muy agradable, solo las almohadas son muy duras!

10/10
Exceptional
Jorge, 01 Apr 2025
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Limpieza y buen servicio

6/10
Fair
Larry, 29 Mar 2025
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Pas de support pour trouver un taxi ''On nous a dit: ''Ce n'est pas un service offert''. Il manquait des tasses à café. Le service nj'a pas changé les serviettes à tout les jours. Le poele ne marchait pas. Plusieurs objets sont branlants (évier) ou brisés. Il faut passer à l'admission pour entrer la voiture au stationnement après 23h00.

2/10
Poor
Mauricio, 28 Mar 2025
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Es muy muy incomoda su cama

10/10
Exceptional
Omar, 28 Mar 2025
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Me declaro gratamente sorprendido, la relación precio valor es muy buena, la zona excelente y el personal amable. No lo dudes y llega ya!.

10/10
Exceptional
Sandro, 27 Mar 2025
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Perfecto

8/10
Excellent
Valeria, 18 Mar 2025
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Las almohadas y la cama están muy duras, como que no cambiaron sábanas, estaban sucias y arrugadas cuando llegamos. Pero la atención es buena y el área de lobby es muy agradable.

10/10
Exceptional
Joel, 11 Mar 2025
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Muy Bonito la verdad un espacio muy comodo me volveria a hospedar sin duda ahí, aparte qué las Chicas de receptions muy amables y atentas!!

10/10
Exceptional
MA, 10 Mar 2025
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My boyfriend and I had a wonderful stay, it is a pretty, modern and clean space. We stay just for a night but it has everything for longer stays. Will definitely reserve again in our visits to Guadalajara.

10/10
Exceptional
Maria, 04 Mar 2025
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Hermoso

10/10
Exceptional
AUGUSTO OMAR, 25 Feb 2025
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Gran lugar para hospedarte en Guadalajara ya que si lo que deseas es estar cerca de la glorieta de la minerva ,esta es una gran opción .

6/10
Fair
Ivonne, 24 Feb 2025
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El baño estaba muy sucio, lleno de pelos en la taza y en el suelo, terrible esto

4/10
Poor
ARACELI, 23 Feb 2025
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La habitación tenía el terrible problema de que todo el tiempo apestaba a orina, debido a que la taza del baño estaba pésimamente mal sellada y de hecho se veía como se salía todo el líquido por fuera de la taza Al llegar a la habitación existían basuras y manchas en el piso, la limpieza muy deficiente.

8/10
Excellent
ROBERTO, 14 Feb 2025
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El lugar es agradable y novedoso, pero sus políticas de visitas y coworking no están claras , no hay alternativas de comida y bebida mas que en su unico restaurant, -malo y caro

10/10
Exceptional
Erika Fabiola, 12 Feb 2025
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Excelente opcion y comidad arquitectonica

¡Me encanto! la limpieza, la comodidad a pesar de que son pequeños, estan muy bien diseñados para no estrezarte. Nos la pasamos muy bien

10/10
Exceptional
Irving, 08 Feb 2025
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Los espacios en común y la atención al cliente es muy buena.

6/10
Fair
gabriela, 04 Feb 2025
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Las habitaciones están pequeñas pero cómodas, la TV es pequeña, el baño está muy bien, no servía el microondas, y algunos contactos no funcionaron, el aire no se podía regular tanto, y si se llegaba a escuchar otras habitaciones, el café de abajo rico y el estacionamiento amplio

10/10
Exceptional
Alejandra, 03 Feb 2025
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Muy cómoda

10/10
Exceptional
val, 02 Feb 2025
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me encantó, volveré!

8/10
Excellent
JORGE A, 31 Jan 2025
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Todo bien

10/10
Exceptional
Cristian Javier, 30 Jan 2025
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Increíbles habitaciones, grandes amenidades y excelentes áreas para coworking, definitivamente el hotel a hospedarme cada que vuelva a Guadalajara!

10/10
Exceptional
Carolina, 30 Jan 2025
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Es un lugar tranquilo, muy cómodo y nuevo asi qie se descansa perfecto. Me encanto que todos los dias hacen limpieza del espacio y son muy atentos todos. Muchas gracias

10/10
Exceptional
Sandro, 28 Jan 2025
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Todo perfecto!

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