JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI
8.8

Excellent

465 Guest reviews

8.8
Excellent
465 Verified Reviews
Read all reviews
Cleanliness9.2/10
Service8.8/10
Comfort8.8/10
Condition9.0/10
Amenities8.8/10

1-6 Matsubaracho, Minami-ku, Hiroshima, Japan. See map

Free WiFi
Dining services
Concierge
Laundry
Smoking areas
Accessible facilities
Elevator
Breakfast available (surcharge)
Laundry facilities
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Hotel Description

With a stay at JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI, you'll be centrally located in Hiroshima, within a 5-minute drive of Mazda Zoom-Zoom Stadium and Hiroshima Green Arena. This hotel is 17.2 mi (27.6 km) from Itsukushima Shrine and 16.4 mi (26.5 km) from Miyajima Ferry Terminal. Make yourself at home in one of the 246 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.

Hotel policies

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Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Contactless check-out is available
  • Cashless transactions are available

Important information

You need to know
  • One child 11 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Special Instructions
Front desk staff will greet guests on arrival at the property. Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Fee for cooked-to-order breakfast: approximately JPY 990 for adults and JPY 990 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Japanese

Amenities

Most Popular

Free WiFi

Dining services

Concierge

Laundry

Smoking areas

Accessible facilities

Other

Elevator

Breakfast available (surcharge)

Laundry facilities

24-hour front desk

Express check-out

Designated smoking areas

Braille or raised signage

Designated smoking areas (fines apply)

Shared microwave

Lockers available

Vending machine

Wheelchair accessible (may have limitations)

Wheelchairs available on site

Hotel reviews

8.8
Excellent465 Verified Reviews
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Cleanliness9.2/10
Service8.8/10
Comfort8.8/10
Condition9.0/10
Amenities8.8/10
8/10
Excellent
Bee Tin, 16 May 2025
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Good location with easy 5 minute walk to station.

10/10
Exceptional
Yun, 11 May 2025
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Great location - only a minute away from JR station. Staff is super friendly

10/10
Exceptional
Catherine, 08 May 2025
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Great location, minutes from the main train station and other source of transportation.

10/10
Exceptional
Kiyoko, 05 May 2025
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Staff was nice to answer my questions.

10/10
Exceptional
Man Yee, 05 May 2025
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Pro: Prime location! Right next to Hiroshima station (just 2-3 mins walk to the station). Room was nice and clean, huge bed for solo traveler, basically got everything you need and super friendly & helpful staff. There's a Lawson and 7-11 across the street. Breakfast is served till 11 am (this is rare as most JP hotels usually stop serving breakfast at 9:30) and you can purchase a breakfast voucher at the front desk. Cons: The room was relatively small - I could not lay my luggage flat on the floor as it'd blocked the hall way. The public bath was always full of people and only open till 1am. Check out time is 10am unlike other hotel which is 11 am

10/10
Exceptional
Lai Sheung, 25 Apr 2025
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Clean & excellent onsen. Convenient transportation.

8/10
Excellent
chong meng thomas, 13 Apr 2025
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Hotel is 5 mins walk from hiroshima, but not fully sheltered from jr station. Continental bf with bread choices is sufficient, but do not expect much.Hotel n chamber staff are good, and room very acceptable, given its price. I would stay here again if in hiroshima

8/10
Excellent
Diana, 08 Apr 2025
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Great location by station-

8/10
Excellent
Verified traveler, 08 Apr 2025
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Great Location for the price, rooms are small

10/10
Exceptional
Diane, 03 Apr 2025
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Well maintained

8/10
Excellent
Verified traveler, 31 Mar 2025
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Budget Hotel next to train station

It was convenient being so close to the train station, about 3 minutes walk but it’s a little tucked away so you have to look for it. The room is compact but functional. The bathroom needs a little more elbow room. The staff was nice but the check-in took a little while with several people waiting to check-in bit there were several staff working so the Lu w went quickly

10/10
Exceptional
Tom, 28 Mar 2025
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Very decent hotel, had everything needed. The hotel staff were incredibly helpful when I needed to make a call to my next stay in Okinawa. Great location, right next to the Hiroshima Station.

10/10
Exceptional
Pauline, 11 Mar 2025
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Very close to the station which was great. Also the bus station where we could get buses all round the city. In the hotel the shower was really good

10/10
Exceptional
Lim, 15 Jan 2025
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The property is located about 5 minutes from the Hiroshima station and bus stop, there is a Japan post and a convinience store just opposite the hotel, if you enjoy soaking in public baths there is one here, the microbubble bath is pretty relaxing. Room is on the smaller side which can be a issue if you are using large sized luggage but the overall experience is great.

10/10
Exceptional
Collin KY, 01 Jan 2025
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good location, the impressive onsen facility.

10/10
Exceptional
Charlene Jan, 14 Dec 2024
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Very convenient with a shuttle bus from the airport, and very close to the JR station. Front seat also helps with luggage forwarding to your next hotel.

10/10
Exceptional
Minako, 25 Nov 2024
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Great Ofuro

It has a large public bath which was nice!

10/10
Exceptional
NANCY, 23 Nov 2024
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Primarily booked because it close to hiroshima station and I had to catch early taxi to the ferry for side trip and travel to next city via shinkensan. Facility was great. Bed was medium firm. I used public bath vs the small bathroom. Microwave on the main floor.

10/10
Exceptional
efrain, 21 Nov 2024
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Friendly staff and great location with many dining options close by, short walk to and from the Hiroshima Station.

10/10
Exceptional
Sharmane, 19 Nov 2024
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Wonderful stay. The staff was very helpful when we asked for help to make reservations as the website was only in Japanese. The properly was very clean and extremely walkable from the station.

8/10
Excellent
Verified traveler, 18 Nov 2024
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Clean, simple nice

Nice place, clean, super convenient to the train station. Room small but well organized, with nice lighting. Skip the breakfast which served in an adjoining coffee shop/diner. You are offered a set choice that gets boring very fast and is high on carbs. Not worth it. But everything else is excellent.

8/10
Excellent
Remi, 15 Nov 2024
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.

10/10
Exceptional
Gustavo, 12 Nov 2024
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Está cerca de la estación del tren y puedes comer en esa área súper rico pues tiene diversidad de restaurantes japoneses. Nosotros caminamos al lugar de la bomba atómica desde el hotel. Y de paso entramos a la iglesia católica donde el papa Juan Pablo 2 estuvo.

10/10
Exceptional
ANTHONY, 06 Nov 2024
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Room was good: small, but not as compact as I expected; nice decor; clean. Reception staff were very helpful despite a slight language barrier (my fault, not theirs!). Very short walk from station and the bus stop for the tourist loop buses.

10/10
Exceptional
Mingmei, 28 Oct 2024
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Very clean facilities and excellent service with awesome ofuro experience!!

10/10
Exceptional
Wai Khin, 20 Oct 2024
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Very friendly staff, good location near Hiroshima Station.

10/10
Exceptional
Richard, 28 Sep 2024
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Close to Hiroshima station! Didn't care for the attached restaurant downstairs, which is like a Japanese Denny's but you have other options in the area.

6/10
Fair
Jemmy, 25 Sep 2024
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Hotel was modern and spacious. Rooms appeared to be clean, but under the right lighting, you can see there is a lot of dust circulating throughout the room. The air conditioner needs a clean and a filter change.

6/10
Fair
Ronald, 14 Sep 2024
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Probably a good place for Japanese business persons. The staff were nice enough; but, limited English. Overall, very average place at a premium. It is very conveniently located!

2/10
Poor
Verified traveler, 27 Aug 2024
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Bad smell from toilet. Dirty rooms with ants. Dirt on the walls

10/10
Exceptional
Patrick, 25 Aug 2024
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We stayed here one night. Very modern. Very well-maintained. Friendly staff. There is a restaurant on the first floor for breakfast. My wife really enjoyed the hot springs. Excellent value. A little hard to find. Look for the Hotel Grand Via connected to the train station (north Shinkansen exit). Go through the lobby of the Grand Via and exit the opposite side. The hotel will be in front of you (cafe on the first floor).

10/10
Exceptional
Cesar, 11 Aug 2024
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Small room suitable for one person has a laundry room on the 10th floor ¥500.00 coins very convenient right next to the train station

10/10
Exceptional
Eggsy, 04 Aug 2024
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It is the best hotel I have been to in Japan ( at its price level, it is absolutely the best)

10/10
Exceptional
Alexander, 03 Aug 2024
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Close to public transportation

10/10
Exceptional
Fred A, 26 Jul 2024
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Excellent staff, room small but efficient

10/10
Exceptional
Amanda, 18 Jul 2024
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Limited dining at night. Great location for the bullet train.

10/10
Exceptional
Bharat, 07 Jul 2024
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Great hotel, superb staff, and convenient location.

10/10
Exceptional
donna, 13 Jun 2024
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Conveniently located near train station, 7 eleven across the street, area is quiet. Hotel has restaurant next to it.

8/10
Excellent
Cheryl, 04 Jun 2024
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Close to subway

10/10
Exceptional
Nisha, 23 May 2024
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Very close to the Hiroshima station; convenient, spacious and clean

10/10
Exceptional
Baylee, 21 May 2024
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Comfortable and clean hotel right beside the train station. Would definitely recommend

10/10
Exceptional
Stuti, 20 May 2024
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We did not know but there was an onsen here. What a good surprise! Easy walk the the station where you can get trains, buses and street cars (trams). Very clean and good condition. Great staff whom kindly stored our luggage when we wanted to make the most of beautiful Hiroshima.

8/10
Excellent
Lucas, 18 May 2024
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The staff were really courteous. Price was really reasonable and the complimentary breakfast at the attached restaurant mades it a really good value. Also, despite it being described as a continental breakfast, it is still a grade or 2 higher than North American standards. The area is also great, right next to the station, and is walkable to all the main areas of town, including Costco and the baseball stadium. The downside is the relatively small rooms, making it difficult with larger suitcases.

10/10
Exceptional
Jonathan, 15 May 2024
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This Inn seemed like it was just built yesterday. The rooms were clean, linen fresh, hallways crisp. It’s only about a block and a half from the Hiroshima station. The breakfast was also oishii. I recommend a stay here.

10/10
Exceptional
Virgilio, 03 May 2024
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Very clean

10/10
Exceptional
Matthew Alan, 27 Apr 2024
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Pleasant Stay in Hiroshima

Very close to train station. Very clean and comfortable room with access to the bed from both sides. A fair sized room by Japanese standards.

2/10
Poor
Aaron, 27 Apr 2024
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Gross and crowded laundry facilities.

8/10
Excellent
FARZAD, 26 Apr 2024
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Friendly staff, clean rooms, accesable

10/10
Exceptional
Greg, 23 Apr 2024
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Very nice hotel, conveniently located next to the train station which is unique with a number of good restaurants and food stands. You will be happy staying here.

10/10
Exceptional
Ami, 19 Apr 2024
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The onsen was great. It was a very comfortable hotel.

8/10
Excellent
Masao, 16 Apr 2024
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Clean and nice layout of the room. Onsen is plus. Very handy to have cafe inside hotel.

10/10
Exceptional
Daniel, 11 Apr 2024
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Inexpensive, clean and 3 minute walk from the station.

8/10
Excellent
MR PETER STARLING, 09 Apr 2024
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So convenient but so small.

Ideal location so near the main station, 5 minutes walk at most. Breakfast was good at the adjoining cafe. The main issue was the tiny room, we spent two weeks in Japan with luggage to match. The two large single beds took up the majority of the available space. So I would recommend the hotel but beware the space which was the smallest of the four hotels where we stayed.

10/10
Exceptional
Verified traveler, 02 Apr 2024
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히로시마역 가까운 깨끗한 호텔

히로시마역 가까운 깨끗한 호텔. 조식은 옆 카페를 이용하므로 샌드위치로 제공됨

6/10
Fair
Lisa, 31 Mar 2024
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Convenient location to Hiroshima Station

Rooms are small, but efficient. Location is convenient to Hiroshima Station. Bed was comfortable but pillows were very firm. Hotel staff was very nice. Public bath was a nice bonus.

10/10
Exceptional
Yukio, 15 Mar 2024
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The big bath was good.

10/10
Exceptional
Gabriel, 11 Mar 2024
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Great staff.

8/10
Excellent
Joel, 09 Jan 2024
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This is a nice hotel, very close to the train station. It was a bit of a walk to the Peace Memorial, but the train and subway was right there. The breakfast is Japanese style, with choices A,B,C, D, E that vary in the main entree, but all come with a choice of drink, cup of soup, cabbage salad, and dessert salad (jello, Greek yogurt, etc).

10/10
Exceptional
Ken, 23 Dec 2023
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Excellent business style accommodation with public spa/bath. Room was somewhat larger than typical business hotel. Only minor issue is hotel is located about 10 minute walk from Shinkansen station (the name seems to imply it is location within the station itself). Can be a little tricky to find at first but you will discover shortcuts once you get familiar with the area. PS - great food floors in the station area itself

10/10
Exceptional
Trevor, 18 Dec 2023
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Excellent service.

Excellent hotel. Well situated for Hiroshima station. Literally 5 min walk. With all the amenities the station has to offer. A 7/11 across the street. The hotel offers a simple but satisfying breakfast reasonably priced. A very enjoyable stay. Absolutely no complaints.

8/10
Excellent
Amy, 30 Nov 2023
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Definitely choose to buy breakfast. It will be provided at the attached coffee shop!

10/10
Exceptional
Seunghee, 25 Nov 2023
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Loved to stay

8/10
Excellent
Ricardo, 15 Nov 2023
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It is very near Hiroshima Station. There many restaurant near the hotel

8/10
Excellent
Susan, 02 Nov 2023
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The rooms are small but are comfortable and have everything you need. We loved the location. The staff was very nice. All in all we enjoyed our stay there.

8/10
Excellent
Nikhil, 12 Oct 2023
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Good accommodations, welcoming & friendly staff, convenient location for everything and of great value

10/10
Exceptional
Shaiful Nizam, 13 Sep 2023
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Accomodation was comfortable

8/10
Excellent
Gabriel, 10 Sep 2023
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Conveniently located next to the train station. It is an easy walkable distance without crossing streets. The facility is very clean and comfortable with English receptionist. The well equipped room are little small if your a big guy. The onsen bath house has two room indoor and outdoor located on the top floor including vending machines. Across the street there is a convient store for quick bite and drinks. All room has refrigerators and clean coffee pot. This hotel is suitable for a quick stay for business purposes.

2/10
Poor
Spyros, 22 Aug 2023
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They gave me a 1 double bed room even though they knew we are 4 travellers. When i complained, how come a 4 memver famkky is given this small room with 1 bed, they told me to pay another ¥33000 for a single room. Seriously you want to divide a family. Why expedia apo offer this kind of room for a 4 traveles, a family, as a solution??? Eventually we were give 2 blankets and 2 pillows and slept on the floor. Worst experience ever!! Never again in thia hotel and definitely never through expedia!!

6/10
Fair
Mo Kuen Monita, 03 Aug 2023
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A fair and clean hotel but nothing more.

8/10
Excellent
Alfonso, 03 Jul 2023
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Great location, close to train station. I like that their is a hanging line in the tab. When confirming our reservation and when sending reminders about our trip may I suggest giving us easy steps on how to get to your hotel if we walk to your hotel. Google does not work well in other countries. Complimentary bottled water is really appreciated. No iron and ironing board available. Pj’s does not smell fresh , never used it.

10/10
Exceptional
Ilanit, 17 Jun 2023
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The dryer didn't work properly, close stayed wet.

8/10
Excellent
Elizabeth, 11 Jun 2023
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Very convenient to train station. Simple onsen upstairs with two pools. Rooms are clean and nice. I would call this above average and would be happy to stay there again.

10/10
Exceptional
Jeffrey, 04 Jun 2023
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This hotel is located in s great location next to the train.

8/10
Excellent
Eugene, 30 May 2023
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When you pass by the level one , will smell the smoke from the smoker’s

10/10
Exceptional
Rick, 29 May 2023
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close to Hiroshima Station

10/10
Exceptional
Christopher, 18 May 2023
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Just a useful small business hotel close to Hiroshima station. The staff were friendly and helpful but had little or no English. The breakfast menu was limited to 5 fixed choices which were small servings rather than the more usual buffet.

10/10
Exceptional
Kendell, 14 May 2023
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This is a nice hotel and in a great location right next to the train station. Room was a fair size and comfortable. It was very clean and loved that water was provided. We didnt have breakfast but it smelt good when we walked by.

8/10
Excellent
Gabrielle, 08 May 2023
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Convenient location for passing through, about a two minute walk from Hiroshima Station. Very friendly staff and nice onsen. Be aware that the lifts take forever (like 15 minutes) at check out time which is quite stressful, and we couldn’t find stairs.

8/10
Excellent
Jodie, 17 Apr 2023
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Overall great budget friendly hotel. Excellent layout made small room completely usable. Super close to Hiroshima station and area with lots of small bars/restraunts. Only negative is hard bed and pillow though

8/10
Excellent
susan, 14 Apr 2023
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Five minute walk from the train and bus station. Great food selections at the train station Rooms were average size. Had an Onsen. Breakfast was average.

10/10
Exceptional
Dekel, 05 Apr 2023
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Great hotel with close proximity to the station. There's a convenience store across the street. Recommended for short stayers!

10/10
Exceptional
Otis, 19 Feb 2023
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Close proximity to Hiroshima station and numerous restaraunts!

10/10
Exceptional
Akiko, 15 Feb 2023
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Excellent customer service!

10/10
Exceptional
Kaho, 23 Jan 2023
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Very close to the station. Love the bench in the room. Nice room athough it is a bit small.

10/10
Exceptional
Otis, 02 Jan 2023
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Love the cafe located adjacent to the property and friendliness of staff.

10/10
Exceptional
kikuko, 17 Dec 2022
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A spacious desk to work on, a firm bed to have a good night rest, a clean bathroom, good internet connection, are all the plus factors of the hotel. It's located in a relatively quiet section of the town despite five minutes’ walk to the major railway station. There is a Japanese traditional garden to take a walk in and a museum to enjoy arts within 10 minutes’ walk from the hotel.

10/10
Exceptional
Kimiko, 30 Nov 2022
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Near the station and very convenient.

10/10
Exceptional
Joseph, 21 Nov 2022
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very good hotel, modern but economic.

10/10
Exceptional
Otis, 31 Oct 2022
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Clean hotel and very quiet!

10/10
Exceptional
Chika, 23 Jul 2022
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The hotel is new and clean.Close to the stations. There is onsen bath in the hotel. It was great stay and I would stay there again!

10/10
Exceptional
Verified traveler, 26 Feb 2021
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Simply amazing. The location is good, near the station and some historical sites. The staff can speak some English :)

10/10
Exceptional
Jacob, 17 Aug 2020
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Small rooms, but new + modern - great value for money. Good location close to Shinkansen station. Nice Onsen and laundry facilities.

8/10
Excellent
Emre, 13 May 2025
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Die Nähe zum Bahnhof ist unschlagbar. Das Zimmer war OK. Das Frühstück ist nur Toastbrot mit Marmelade, Ei und ein Getränk. Das ist kein Frühstück, sondern ein kleiner Snack. Das Geld kann man sich sparen und am Bahnhof essen gehen, da dieser nur paar Minuten entfernt ist.

8/10
Excellent
tosiyuki, 12 May 2025
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親切に対応して頂き、有難うございました。

10/10
Exceptional
Hiroichi, 10 May 2025
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今回が2度目の利用。 広島駅から近いのが魅力的。 部屋は多少狭くても機能的で、新しいこともあり清潔感もある。

10/10
Exceptional
Hiroshi, 08 May 2025
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新幹線駅直ぐで清潔で綺麗なホテルです。露天風呂も有ります。

10/10
Exceptional
Mie, 06 May 2025
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温泉が良かった

8/10
Excellent
Beann, 02 May 2025
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酒店近廣島車站,3分鐘就到,十分方便!浴場也OK

10/10
Exceptional
Isabelle, 30 Apr 2025
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Super hôtel avec onsen

Super hôtel, onsen super apprécié pour notre premier jour au Japon après les heures de vol.

10/10
Exceptional
Verified traveler, 26 Apr 2025
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