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Itsy Hotels The Villa Retreat7.4Good
3 Guest reviews
7.4Good3 Verified ReviewsRead all reviewsCleanliness7.4/10Service8.0/10Comfort10/10Condition6.6/10Amenities6.0/10
Good
3 Guest reviews
NH31, Mallaguri, Siliguri, India. See map
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Free WiFi
Parking available
Concierge
Laundry
Smoking areas
Laundry facilities
Designated smoking areasNumber of restaurants - 1
Free self parking
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Hotel Description
With a stay at Itsy Hotels The Villa Retreat in Siliguri, you'll be within a 5-minute drive of Coronation Bridge and Hong Kong Market. This hotel is 0.9 mi (1.5 km) from North Bengal National Youth Computer Academy and 1.5 mi (2.4 km) from City Centre Siliguri. Make yourself at home in one of the 9 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.
Hotel policies
Professional property host/manager
Pets not allowed
Cleaning and safety practices
- Contactless check-in is available
- Contactless check-out is available
- Cashless transactions are available
Important information
You need to know
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
Spoken Language
Hindi
English
Amenities
Most Popular
Free WiFi
Parking available
Concierge
Laundry
Smoking areas
Other
Laundry facilities
Designated smoking areas
Number of restaurants - 1
Free self parking
Number of bars/lounges - 1
Hotel reviews
TravellerTravellerFirst and foremost, I highly rate the staff as they were very friendly and helpful. Subham, the property manager, was extremely helpful and really went out his way to look after us, such as calling reliable taxis after we had two major setbacks (which didn't relate to the hotel I'll add). Partha Dutta on reception was very friendly and such a nice guy, Palash Nath in the restaurant/bar provided such a great service, as well as the rest of the team. On the topic of restaurant & bar, it is very well decorated and laid out, it was such a pleasure dining and drinking in there. The food was fantastic and great value. The property is currently under development so it isn't yet the finished article, but it will be a truly beautiful place once finished. At the moment, the only downside of the property is the bathroom as it's a bit pokey, but these will be refurbished soon. I feel the surrounding area isn't worth viewing, as it's quite dirty and noisy, and didn't have much to offer. I would recommend booking here and enjoying what the hotel has to offer, the property is real value for money.
Crypto-friendly Bookings
Your money’s good here.
2/5. You get what you pay for, but l've stayed in better for less, and worse for more, which is the only reason it's not a 1. Not the quietest, not the cleanest. Walls so thin someone walking barefoot in a neighbouring room sounded like they were in the room with us. My feet went black walking around the room, the bedding had an uncomfortable feeling of being unclean, the bathroom was smelly and had a hole in the wall/missing panel. The room smelt of petrol! Asked for help ordering a taxi as it's next to a dual carriage way with no obvious taxi rank nearby and staff seemed confused by the query. Food was good, but would avoid the meat.... However smoking is allowed so we asked to be moved. Breakfast was lacking - only toasties. Risk of electrocution when plugging anything into the wall, as sockets are hanging off it. WiFi is free but painfully slow. Name is misleading, Itsy doesn't appear anywhere on the building, causing confusion to taxi drivers.