Hostal Sir Francis Drake

7.4

Good

68 Guest reviews

7.4

Good

68 Verified Reviews

Read all reviews

Cleanliness7.8/10

Service7.0/10

Comfort7.4/10

Condition7.0/10

Neighborhood8.4/10

Amenities6.4/10

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This hotel is located right next to “restaurant row” which is a street with many dining options and geared mostly toward the tourists. The hotel A/C and Wi-Fi worked well, and I had a comfortable night here. There is a motion sensor hall light that shines into the room through the top windows and some noise as they walk by. It gets quiet after 10:00 so not too much of an inconvenience. Staff helped me with bus arrangements. There is an upstairs lounge area that overlooks the street and would be a nice spot to visit with friends.

I booked the place online with the option to pay at the check-in, but they did not have the option for credit or debit card, so I had to pay by cash which was not in my budget

This hotel is old, mouldy and run down. I’m sure it was lovely in its prime but now things are broken, mildewy and shabby. Mould on the bathroom ceiling, broken soap dispensers, broken mosquito blinds, windows that don’t close properly and lack of information in the room. (i.e. you have to go back to reception to ask for a hairdryer and the wifi code). The table in the room was rusty and no spare pillows available. We wouldn’t recommend staying here.

Great place. Third floor has sea breeze and nice little balcony/patio. It is about a block from ocean and right around the corner from a great little row of restaurants. Honey, who runs the place seems to know about everything going on and is a great font of information. We enjoyed our stay.

Check in went smooth, however the receptionist didn't provide me with the wifi upon check in. she told me to come see her after. but after she was nowhere to be found. One of the other guests shared the wifi password with me. The wifi was very poor in the room, lobby was great. The lighting in the hallway is was at was very poorly lit. also going down the staircase, sometimes the automated lights wouldn't go on and i would have to walk semi-dark downstairs.

Ok for the price. Only room in Galapagos that had a tv (not that we used it). Good working a/c, comfy beds, quiet, filtered water available. Bathroom was pretty smelly, not really well cleaned. Very close to pier, right in downtown.

Staff very, very friendly . Excellent location....

Short walk to the port and close to many restaurants and cafes! The owner is most helpful. It was a good base from which to explore the neighbouring islands!!

Staff is very friendly. Room was clean. AC was good. WIFI non existent in rooms- should be working for the price.

My room had a lot of ants all around the room everywhere it was bad and the front desk said that they will send the fumigador and i said no that i want another room.

Rude and unhelpful place. Really noisy. But, it was a place to get my head down

Very good location and friendly staff. Melanie (young woman at reception) went out of her way to help and make sure everything was good. Rooms are quite different so check around. It seems a bit cheaper if you just book when you get there. WiFi is ok but not great, hot water is available but often takes a while to get hot. I didn't have breakfast included in my rate ($42 a night, more or less in early Dec 2018), so the value was not the best. With breakfast included and hot water for coffee and tea, it would be better value. But a very good value location and very good location.

Good location with average room quality

The location is very convenient. But the room is just in average quality.

When I go to Galapagos I look for a clean, safe place, close to everything, at a good price. This is what I found in Sir Francis Drake Hostal. It is an unpretentious place offering all that I need, so that I can have a good night of sleep with air conditioner, a good shower with hot water, closeness to all the action of the island and access to all the other islands.

Great simple hostel. Perfect location and nice and clean.

The wifi and air conditioner didnt work. Breakfast is not included.

Very disappointing !!! We have group of 12 travelers. We had booked this hotel for 3 nights on Nov, 26 - 29, 2018. #1: The price we booked is included breakfast. But when we arrive there we were told the breakfast must pay $5.50 USD before 7:30 am. They are local business and know all type of day-tours start around 7:30 am. So we can not get our breakfast even though breakfast box. This is trick and they try to charge twice for breakfast from travelers. #2: This hotel do not have enough hot water to support all rooms.

The staff is blaise, the breakfast is quite lame (with poor service), the room had 2 small windows located 2 meters up and the wifi is very slooow. The room was very clean and a comfortable bed. I am certain there are better options.

good location but a bit noisy. not a real "sea view". no closets in the bedroom. cheap but there are probably better options. narrow steep stairs.

PEOPLE AND HOTEL WERE GREAT. Don't forget to ask them to turn on the hot water about 10-30 minutes before taking a shower!

Nice hotel close to everything

I think location was key to a super vacation in the Galápagos and we had it with Sir Francis Drake. Will definitely stay there again.

Hotel very close to ferry dock to catch early ferries to other islands. On main road so a little noisy, and has stairs to negotiate with luggage. Water pressure in shower on the weak side. Room had AC.

Middle of everything

The rooms were cleaned daily, staff was very friendly, great meals in their kitchen, can walk everywhere from the hostel.

Location and price vs. amenities

Location is perfect. Hotel staff was inconsistent. Restaurant attached to the hotel is dreadful, though that is not a problem because there are multiple restaurants and markets nearby. Bottom line: the price is right if that is your primary criteria.

Convenient location, clean but nothing special

This hotel is satisfactory. It's close to the road to walk out to Tortuga Bay. It's not the type of place you'd stay if your visit was a special event but it's adequate. It's clean, quiet and centrally located.

Good location

My wife and I visited the Galápagos Islands the last week of December. We stayed at this hotel and found it to be a very nice hotel especially for the price. The room was clean and comfortable, and the hotel is only a few blocks away from the port and all the restaurants and shops. It is about a 20 minute walk to the Darwin research center. The check in process was very simple and fast and we had a pleasant stay here. This is a very basic hotel, there are no pools, spas ect, but it’s functional. This is the Galápagos, if that is what your looking for go somewhere else. We took the money we saved by staying at this hotel and booked day tours out to different islands everyday for snorkeling, diving ect because that’s what we were in the Galápagos to do, and used the hotel as a place to sleep. I would stay here again, good location, clean, and comfortable.

Great stay at Puerta Ayora

Great location close to Charles Darwin center, local food, supermarket, tour agencies and ferry station, staff got us hot water for black tea

Nice room

Pleasant reasonably priced hotel near the dock. The room was nice with a good view.

It is a good location and the hotel has satisfactory, if basic, facilities. The one person staff was quite friendly.

Good place for price

Great location, clean and decent price.

Stayed here for 3 nights. Location was great, only about 100m from the main strip. Easy enough to converse with staff with my limited Spanish. Free filter water! Rooms were very clean and cleaned every day. Only downside I could find was there was no social atmosphere and depending what you want it may not be a bad thing, after all you aren't in Galapagos to party.

Convenient and clean hotel

Everything was good, really helpful staff

Convenient and clean hotel

It was a good experience overall. The hotel is only a couple of blocks from the central square and harbour in Puerto Ayora. It was hot and humid on the island, so we appreciated the air conditioning. There was lots of hot water for showers. Our only problem was drying out swimming clothes, because we were in the water almost every day. We wrung them out and hung them up, but they made the whole room damp.

Zwischenstop

Empfang war sehr unfreundlich. Hatte keine Ahnung von einer Reservation. Erhielt dann aber ein Zimmer. War nur für 1 Nacht dort aufgrund von Zwischenstop zwischen den Inseln. Macht einen heruntergekommenen Eindruck. Lage ist gut, zu Fuss nur ca. 3 Minuten vom Hafen und viele Restaurants und Geschäfte in der Umgebung.

Todo estuvo muy bien.

Ubicación conveniente

Estuvo todo bien. La ubicación es excelente. Cerca del muelle y la calle de comidas.

Muy lindo hotel la señora de recepción un amor con nosotros muy amble

Grauenhaft & unhygienisch!

Einfach nur grauenhaft & unfreundlich! ⛔️ Beim Check-In wollte mir die Dame nicht das von mir im Voraus vollständig bezahlte Zimmer geben. Stattdessen wurde mir erst Mal das kleinste Zimmer gegeben, weil ich ja ohnehin alleine sei. Allerdings hatte ich für ein viel grösseres Zimmer bezahlt. Nach langem Hin- und Her, bekam ich dann zwar immer noch nicht das gebuchte/bezahlte Zimmer, dennoch passte es für mich von der Grösse her. Ich akzeptierte. ⛔️ Um 6 Uhr morgens fingen versch. Leute im selben Haus/Komplex mit der sehr lauten Handwerksarbeit an! Schlafen konnte man nicht! ⛔️ Jeden Tag musste ich nach erfolgter Zimmerreinigung nach Toilettenpapier & einem Handtuch bitten. ⛔️ Alles sehr alt, schmutzig, unhygienisch, völlig verstaubt, verdreckt & einfach nur schmuddelig. ⛔️ Laut Beschreibung sollte das Hostal ein Restaurant haben & Frühstück gegen Aufpreis anbieten. Dem war leider nicht so. Die Beschreibung ist völlig veraltet. 👍Das einzig Gute am Sir Francis Drake ist die Lage.

Es war immer sauber, die Rezeption freundlich und eigentlich durchgehend besetzt. Bei Problemen war sofort Hilfe da.

Rezeption wirkt zeitweise ein wenig überfordert, aber Anfragen werden freundlich und zuvorkommend bearbeitet. Es ist sauber und man wird in Ruhe gelassen, falls man das will.

Service verbesserungswürdig

Wir hatten 2 Aufenthalte im Hotel.Beim 1. Aufenthalt war das Zimmer gut, beim 2.Aufenthalt nicht befriedigend.Die Klimaanlage war alt, laut und nicht regulierbar.Nachts haben wir darauf verzichtet,um nicht zu erfrieren und wegen der Geräusche.Entgegen der Buchung gab es keinen Balkon und der Fernseher hatte nicht 38 Zoll sondern eher 38 cm Bilddiagonale. Obwohl wir eine Buchung inklusive Frühstück gebucht hatten, wollte man uns zunächst das Frühstück verweigern und erst nach unserem Insistieren konnten wir gratis frühstücken, allerdings nur um 7.30h.Deswegen wurden wir auch um 7.15h gweckt,um an diese Frühstückszeit zu erinnern.Selbst die "offizielle" Frühstückszeit von 7.30 -8.30h fanden wir sehr früh,schliesslich sind wir im Urlaub und nicht auf Montage. Im Übrigen mussten wir immer versuchen,uns auf Spanisch verständlich zu machen, niemand im Hotel hat auch nur ansatzweise Englisch verstanden.

Can't recommend this place

1. Wifi didn't worked 2. Service was bad and none of the staff could speak english 3. No breakfast (even though we've booked it) 4. Our room was dirty 5. The rooms are not like the pictures you see

Hotel engañoso

La foto de la habitación que muestra en la página de Hoteles.com, no fue, era sin ventanas y las que me mostraron para cambiar eran parecidas, una con ventana a un balcón, era muy bullicioso y no estaba disponible hasta el día siguiente. No habia personal en la noche en la recepción y en el día aveces tampoco. El precio que pague fue una usura, porque alla era a la mitad. La boleta que me dieron es por un monto mucho menor. Dijeron que Hoteles.com debia entregar la boleta por el monto real que pague. No nos despertaron en la mañana. No tenían secador de pelo, lo pedí y me pasaron uno como una excepción. Mala señal de la TV, mala señal del wifi, normalmente no había acceso. El restaurante que es de la misma dueña, funciona a medias, no llegan temprano a las 7 am, para tomar los tours que parten a las 7:30 am. Un día encontramos una lagartija (salamanque) y no la pudieron sacar. Buena ubicación, en la calle principal. No se como cumple lo de las 3 estrellas.

위치는 상당히 좋습니다. 항구도 가깝고 근처 투어사도 식당도 많아 편리합니다. 다만 여타의 호스탈처럼 주변이나 투어에 관한 정보를 얻을 수가 없었습니다. 항상 입구에는 직원의 친구인지 가족인지 모르겠는 사람들이 모여 있어 불편했습니다. 그리고 섬 특성상 수영복 등 옷을 건조해야 할 일이 많은데, 마땅히 옷을 널을 곳이 없어 불편합니다. 방에서는 와이파이가 되지 않아 마당으로 나가야 하구요, 3박 중 2일은 손바닥 만한 바퀴벌레가 들어와 나가지를 않더군요.

Hotel razoável

A chegada foi estranha, porque o atendente queria saber a data em que fizemos a reserva. Como não tínhamos essa informação, perguntei porquê seria útil e se não tinha outros meios de localizar a reserva. Então o atendente procurou num caderno e achou a reserva. Não tinha nada informatizado. O café da manhã era incluído, mas nos falaram que alguém da recepção nos levaria até o local em que era servido. Na primeira manhã chegamos na recepção às 7h, mas não havia ninguém. Esperamos um tempo e como não apareceu ninguém, acabamos tomando café num restaurante próximo. No segundo e terceiro dia conseguimos tomar café no hotel, que foi servido na cozinha do hotel. O ar condicionado não tinha nenhum controle remoto que funcionasse, sendo que apenas no terceiro dia conseguiram resolver. O chuveiro não estabilizava, sendo muito quente ou muito frio. As camas eram razoáveis. O quarto era espaçoso. Disponibilizava água filtrada no corredor.

Boa localização, mas bem antigo

A localização é boa, mas não funciona wifi no quarto. Compramos o quarto com café da manhã, mas o serviço é muito ruim.

Hotel limpio, cómodo y con excelente ubicacion

El Hotel Sir Francis es ideal para quedarse unos días en Puerto Ayora, el precio es muy economico, es limpio, cuartos cómodos y el personal es muy amable. Pedí una habitación con linda vista y balcón y la señorita de la recepción hizo todo lo posible hasta que me consiguió una hermosa habitación.

Expectativas no cumplidas

El hotel cumplió parcialmente con las expectativas relación costo-beneficio. La atención de los administradores no fue la mejor. Debería haber un mejor trato y atención al turista.

Precio en función de la ubicación

El proceso de check in y check out fue muy sencillo y ágil, sin embargo no nos dieron indicaciones respecto del las áreas comunes ni de los servicios incluidos, asumo que la cocina, por ejemplo, se la puede utilizar sin problema. La mayoría de hoteles en Galápagos permiten el tomar agua a través de dispensadores, pero en este hotel el único dispensador esta fuera de servicio y tenía un cartel pidiendo disculpas. Otro aspecto a considerar, es que al estar el hotel ubicado en la calle principal (Baltra) hay mucho movimiento en las afueras y se escucha el ruido de lo que sucede en la calle (autos, gritos a la madrugada, etc.) Por otra parte, si bien al visitar ese paraiso nos queremos olvidar de la tecnología y disfrutar de la naturaleza, se sugiere mejorar al menos la cobertura de la señal de Internet, entendiendo que el servicio de Internet en las islas es regular; estuve alojado en una habitación al final del pasillo en el último piso y se me dificultó hacer el check in para mi vuelo de retorno.