Excellent
536 Guest reviews
Carretera San Luis Potosi #13001, Querétaro, Mexico, United Mexican States. See map
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Located in Querétaro (Juriquilla), Four Points By Sheraton Queretaro Norte is within a 5-minute drive of Antea Lifestyle Center and Uptown Center. This hotel is 6.2 mi (10 km) from Bicentennial Park and 8.5 mi (13.7 km) from Museum of the City. Make yourself at home in one of the 148 guestrooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Querétaro? This hotel has 301 square feet (28 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Car recommended
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 18
Pet max weight (per pet) in lb is 40
Service animals not allowed
Only dogs are allowed
Maximum number of pets per room 2
Pets cannot be left unattended
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Spanish
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Elevator
Gift shops or newsstand
Conference space
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Safe-deposit box at front desk
24-hour front desk
Business center
Meeting rooms
Grocery/convenience store
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 1
24-hour business center
Conference space size (feet) - 301
Conference space size (meters) - 28
Number of meeting rooms - 2
Number of outdoor pools - 1
Conference center
Snack bar/deli
Free self parking
Computer station
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
24-hour fitness facilities
Terrace
Electric car charging station
Ballroom
Banquet hall
Uncovered parking
Secured parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Food and water bowls
Muy buen hotel cerca al hospital (la joya) que iba por una cirugía.
Nice for the price
terrible, te cobran 1160 pesos o 50dls por meter atu mascota ; y eso no lo expecifica en ningun lado hasta que llegas con tu perrito a recepcion.
Can do a better job at cleaning
Not too accommodating when we arrived at 11:30am. Finally gave me room and found long dark curly hairs in the shower and the sink.
The hotel is nice, the room was very clean and comfortable, the breakfast is really good
El piso de la regadera estaba sucio, al igual que el tapete del baño. El papel tapiz del cuarto igual sucio y partes despegadas.
Restaurant service was slow, shower needs repair.
Close to commercial areas and it is easy to get to the hotel because it is on the highway
Good price, great buildng, comfortable rooms, nice desk for working on your laptop.
It was an excellent service
Just ok
Carpets need to be replaced very old and smelly
The complimentary breakfast was lovely.
Good hotel. Super clean.
I booked a room with 2 beds and they gave us 1 bed and 1 sofa, which was a super uncomfortable sofa
Nice and easy hotel in QRO
Quick overnight in Querétaro.
very convenient personnel very attentive very clean very relaxing experience Good Live music on Sunday morning at the restaurant.
Very clean personnel very attentive close to a good restaurant.
Not good, I will not recommend a friend to stay in this property
only if necessary
Service at the bar and at the restaurant can use improvement, at the bar the person has no idea on how to pour a beer and at the restaurant I had to stand up and get to the person at the machine in order to get the check, I come back after last time power went out over the night and did not came back. I do not think I will come back soon
The staff is pretty amazing that’s why I always come back to the same place
Nice hotel in Juriquilla
Nice hotel close to Juriquilla. I reserved 3 rooms with one king size bed and a double sofa (the photo shown when reserving the room showed one king size bed and the double sofa in a different room - when I checked in they told me this was actually a suite which was not available). Only one of the rooms had the double sofa bed ready for sleeping - the other rooms didn't have sheets or pillows for the sofa bed, we had to ask for them at the reception). The food and service at the buffet breakfast were excellent.
They don't supply hot water late evening time frame. I attempted to shower at night and had to make it a short shower as there was little to no hot water. I accepted the issue the 1st night as there was an earlier power outage that day. but on day 2 - the same thing happened. I checked the water temp in the morning via the sink faucet and there was hot water. I give the staff an A for preparing breakfast without any electricity.
Good price for what you get
Great hotel, has great room amenities, spacious, at good location, near Antea Lifestyle Center Mall, great shopping nearby, and also delicious local food.
Real good service and staff was helpful. Rooms were very clean. Overall staff was friendly and good experience.
Great deal for great price
Great rooms, cleanliness and location. Tony Roma’s right beside it.
Great stay 😊
Great stay, beautiful hotel with great employees that were very welcoming and kind. Great restaurant and food options and nice pool
Great hotel and great location - would definitely stay there again! Thank you!
EXCELLENT SERVICE and LOCATION...!!! Conditions of the room and premises in general were excellent; it is indeed a very good overall value for the price paid.
Clean
Nice and clean
The hotel is clean but too close to the highway. The badroom had a funny smell
Good
Great place for an excellent price
Nice hotel with amenities.
Something a little off..... They did provided transportation from the airport that is kind of far away, but they did not wanted to provide transportation to the event that we went for, the event was at 5 to 7 min. Distance from the Hotel, The driver was very nice and polite, but unfortunately he is not authorized to make decisions, the event recomended this hotel to us, that's why we ended up staying here, the place I very nice the mayority of the employees were very helpful and friendly specially Jessica from front desk, a waiter and the driver, don't let me forget, the cook has the magic touch, the food taste is delicious!! We enjoyed.
Not bad
Everything works as it should. Nothing to really rave about, but a solid option in Queretaro
Great Hotel, close to massive shopping centre
I have to say its a great hotel, specially the staff which made the stay even better.
Excellent hotel
Room always clean staff really friendly food from hotel is decent. 24 hrs staff working at hotel in case you need something.
Great value for 4 stars hotel
I was great time hotel is super nice
Great airport hotel! Very good value
Clean, friendly, good service and convenience of not having to leave hotel for drinks and/or meals.
Lower score
My husband is working in Queretaro so almost every weekend we stay at this hotel. We use to love it. But the past two stays have not been what we expect. The food is worst each time, the used to have big portions and nicely presented. We had some fruit this time and it was very green no presentation. The waiters take a lot to bring you what you ask for. We where at the pool and asked for some snacks I had to go like 3 times and ask him for our meal. Also we have a little baby, and we always ask for a crib when we do the check in, they always take it right away, this time we asked for it, but it never got to us. So I asked for it again at the end of the day and the girl at the front desk said the didn't have any. I told her they when I got there the told me they the and she was said we are sorry we are full. I told here that the service at the hotel was getting worse, the said sorry we are full.
My family and I have stayed several times and it has been great. Just the one last time the room floor had some crumbs. Guess it was a little mistake from the cleaning crew
Nice breakfast
We enjoyed breakfast and pool as well. Place was clean and food was nice. The price was more than reasonable.
Service was nice and food was also not bad, There was problem in coffee machine. there was not plate to put coffee.
the only thing is the quality of the food very bad
Brand new hotel.
A brand new hotel. Bedroom with plenty of space. Ideal hotel for staying one nigth.
excellent staff service
Nice new hotel
Nice night in Queretaro
Spent one night there with my daughter on our way to merida. Hotel staff was friendly and efficient, room was nice - nothing fancy - but clean and comfortable.
Todo bien
Muy cómodo
Tienen dos cargadores Tesla pero uno de ellos no sirve, cuando llegué había un auto conectado, así que tuve que esperar a que al día siguiente lo quitara de esa posición. Tampoco me hicieron la factura de mi estancia, argumentando que había pagada a Expedia.
Súper bien recomendable
muy buena ubicacion
Fue una muy linda experiencia, sin duda volvería a hospedarme
Comodidad
Excelente comodidad en la habitación, deficiencia en la asesoría del transporte del hotel.
Excelente servicio muy buena tranquilidad
agradable
Cómodo y buen servicio
Excelente ubicación y servicio
Hotel que ya cuenta con mobiliario de muchos años y necesita renovarse como TV Refrigerador y mobiliario en general
Todo bien!!!
Na
Falta mantenimiento en el baño
Todo bien, excepto que nadie te ayuda con las maletas y el baño tenía tapiz despegado y el silicòn de la regadera tenía hongo
Buena experiencia
Todo bien
Un buen hotel sin cuidado a solicitud especial
Bien en lo general pero solicitamos al momento de reservar que la habitación fuera libre de pluma de ganso por problemas de alergia, el hotel tenía la nota y de cualquier manera dejaron almohadas de pluma en la habitación y tuvimos que esperar a que las retiraran y cambiaran las sábanas.
Excelente
Extremadamente caro un bufet de chilaquiles y huevo más de 500 pesos
Un poco descuidado ,ya se ve antiguo ( baño y recepción )
Tal como se describen
Normal, no tan limpio el baño
Espantoso , viejas instalaciones y viejos muebles , horrible y caro , no lo recomendaría ni de chiste , hotel viejo sin mantenimiento adecuado
En el hotel todo bien. Puse cuarto estrellas. Porque nos pareció un abuso que cobraran $580 por dos cafés y dos panes con mantequilla!!
Excelente a excepción de los alimentos para la calidad de la cadena dejan que desear
Muy buen servicio pero le falta un poco de limpieza y remodelación de sus cuartos.
Buen servicio pero le falta limpieza
Servicio bueno, pero necesitan mejorar un poco en la limpieza, eran las 5-6 pm y aún no hacían los cuartos. También un poco viejos los muebles y el piso pegajoso.
Un hotel muy normal
Todo bien.
Muy agradable la estancia!!
El cuarto y el hotel en general muy bien. El baño y regadera un poco chicos, pero vien
Recibes lo que pagas
Segunda vez en este hotel. Ahora por mas dias. Personal distraido. Poco atento. No se acercan aunque llegues al bar o restaurante.Tenia que ir por ellos para que me atendieran. Ya firmado mi voucher de consumo me hicieron regresar a la recepción un par de veces porque segun ellos no estaba firmado.
excelente atencion desde la recepcion hasta la comodidad de la habitacion.
Todo muy bien, Lisette en recepción fue muy amable!
Nos gustó, Excelente servicio
Genial
Todo excelente. Un buen hotel y un servicio y atención de primera. Además de ser hotel pet friendly.
El hotel esta bien, las habitaciones cómodas, el baño si bastante maltratado en cuanto a la calidad de los productos que usaron para la construccion ya que son de baja calidad. fuera de eso todo bien
Muy buena se recomienda
Sin criterio
No me agradó que no te dejaran usar mesas de desayunos para poder cenar ahí con comida que traía
Excelente
Realmente me gustó, incluyendo el desayuno, las alitas nocturnas no sabían a nada aún teniendo una salsa en mango, tiene cargadores de autos electrónicos y eso es una súper ventaja. Totalmente recomendable, aunque un poco costo
Me gustó la ubicación
La propiedad me pareció descuidada y con urgencia de mantenimiento. Los cuartos no se veían tan limpios y para el precio no me pareció que lo valiera.
Muy ubicado
Es cómodo por su ubicación, es tranquilo. El personal de servicio en general es amable. La imagen de recepción es desordenada, sucia, descuidada. Urge limpieza a las lámparas de recepción y pasillos.
Deja qué desear la limpieza, muy por encima en la habitación. El desayuno es bastante regular. Nó regreso ni gratis
Muy buen hotel en general, pet friendly, con estacionamiento, cómodas y funcionales habitaciones, amabilidad. La limpieza en general y cambio de ropa de capa no está mal, pero podría mejorar.
el piso del baño si estaba un poquito sucio, como si tuviera lodo pegado. pero en general todo muy bien ,los alimentos bien todo agradable . siento que le falta un poco más de iluminación.
El baño está muy sucio y viejo y en si todo el cuarto ya es como de hotel viejo. Nada que ver con el For Point de Puebla. Solo por eso nos quedamos en este peri nada que ver, muy viejo todo
Bonitas instalaciones
encontré unos calzones debajo de mi cama.
El baño estába muy maltratado de piso.
El closet olía bastante mal y el baño estaba sucio tenía cabellos.
Four Points By Sheraton Queretaro Norte | Hotel in Querétaro | Travala.com
Needs update floor coverings and improve cleanliness of common areas