Four Points by Sheraton Little Rock Midtown
8.0

Excellent

687 Guest reviews

8.0
Excellent
687 Verified Reviews
Read all reviews
Cleanliness8.4/10
Service8.6/10
Comfort8.4/10
Condition8.0/10
Neighborhood8.6/10
Amenities7.6/10

925 S University Ave, Little Rock, United States of America. See map

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
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Hotel Description

Located in Little Rock (Little Rock Medical District), Four Points by Sheraton Little Rock Midtown is within a 5-minute drive of Little Rock Zoo and War Memorial Stadium. This hotel is 3 mi (4.8 km) from Little Rock Central High School and 4.3 mi (6.9 km) from ESSE Purse Museum. Make yourself at home in one of the 264 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Little Rock? This hotel has 13000 square feet (1208 square meters) of space consisting of a conference center and 15 meeting rooms. Free self parking is available onsite.

Hotel policies

LGBTQ friendly

Professional property host/manager

Pets allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 21
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 33 per stay

We have included all charges provided to us by the property.

You need to know
  • The seasonal pool will be open from May to October.
  • Pool access available from 10 AM to 10 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a deadbolt lock
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
21
Optional fees
  • Fee for buffet breakfast: approximately USD 14.95 per person
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Swimming Pool

Free WiFi

Parking available

Dining services

Concierge

Laundry

Gym

Entertainment

Non-smoking

Childcare

Business facilities

Banquet facilities

Transportation services

Accessible facilities

Other

Elevator

ATM/banking

Gift shops or newsstand

Conference space

Hiking/biking trails nearby

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Children's pool

Safe-deposit box at front desk

Multilingual staff

24-hour front desk

Business center

Porter/bellhop

Express check-out

Mountain biking nearby

Outdoor seasonal pool

Wedding services

Express check-in

Pool umbrellas

Wheelchair accessible path of travel

Wheelchair accessible parking

Assistive listening devices available

Braille or raised signage

Free area shuttle

Number of restaurants - 1

24-hour business center

Conference space size (feet) - 13000

Conference space size (meters) - 1208

Number of meeting rooms - 15

RV, bus, truck parking

Number of outdoor pools - 1

Conference center

Snack bar/deli

Free self parking

Computer station

Number of bars/lounges - 1

Pool sun loungers

24-hour fitness facilities

Proposal/romance packages available

Ballroom

Banquet hall

Uncovered parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Visual alarms in hallways

Well-lit path to entrance

Stair-free path to entrance

Hotel reviews

8.0
Excellent687 Verified Reviews
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Cleanliness8.4/10
Service8.6/10
Comfort8.4/10
Condition8.0/10
Neighborhood8.6/10
Amenities7.6/10
2/10
Poor
Ari, 11 Apr 2025
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Horrible experience

horrible and disturbing it was filthy and it stink. Just an overall disgusting hotel also I was overcharged due to them not realizing I paid online never going back to this hotel didn’t sleep the whole night and left early

4/10
Poor
Deitra D, 11 Apr 2025
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Poorly built hotel

I could hear at least three TV sets from other rooms. In the room next door, a small child was anxious and eventually fairly hysterical, then settled down about midnight. That family left their TV on loudly all night, I assume to help the small child to feel more comfortable. Then at 7:00am the people in a different had a loud yelling fight. We could hear and understand every word. This night was unusually loud, but would not have been so exhausting had the hotel walls and doors been reasonably insulated. Even normal sounds like the three TVs that I could hear would not have been so irritating if the walls and doors were properly built to be more effectively insulated, because I would not have been able to hear them from inside my room.

10/10
Exceptional
Chatty, 30 Mar 2025
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It was clean and good parking.

6/10
Fair
Cristy, 27 Mar 2025
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Property double charged me on the second night. When I asked I was told that the system does weird things and that it would all work out in the end. I had to speak to the manager in the morning to get it fixed.

8/10
Excellent
William, 20 Mar 2025
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Noisy

Nice hotel. Noisy, close to interstate noise. Neighbors were very noisy. It was nice to be able to get food there at the hotel even though it was at the bar.

10/10
Exceptional
Cristy, 19 Mar 2025
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Front desk was amazing and very helpful.

8/10
Excellent
Elisha, 14 Mar 2025
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Breakfast was good and room was clean. The gym could have been better.

6/10
Fair
Cherise, 08 Mar 2025
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No issues. Older hotel, but overall not bad. Best part is Canes Chicken is up the road!

6/10
Fair
Josh, 07 Mar 2025
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Finishes not so finished.

The finishes in the room and around the hotel were dirty and/or poorly installed to begin with. Build up of dust and dirt in the light in the bathroom. The room was clean enough, and we didn't have any issues with that. The people were very nice and accomodating. I will stay here again it just seems like its old and not maintained really well.

10/10
Exceptional
THOMAS, 05 Mar 2025
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The facility is always clean and comfortable. The people are always happy to serve you and very courteous. Having said that, I didn't get to stay there because the hospital canceled my surgery late yesterday afternoon. Four points was willing to not charge me but couldn't do anything because the reservation was under the control of Expedia. I couldn't contact anyone at Expedia to discuss the matter. Expedia is very difficult to deal with when there are difficulties. You are too automated.

10/10
Exceptional
Pam, 02 Mar 2025
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The only issue we had is the hair doesn’t work The lady that checked us out was a great example of excellent customer service, I can’t remember her name

8/10
Excellent
Cherise, 26 Feb 2025
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Overall good experience.

6/10
Fair
Charles, 20 Feb 2025
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The heating units in this facility are very old and function poorly. I did not ask for a refund tho I should have. No heat is no good...

8/10
Excellent
Janice, 17 Feb 2025
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This is our place to stay when we are in town for Dr's appointments. We always have good service, clean rooms and a good breakfast. The morning clerk was especially nice and he also was working the ticket taking for breakfast, cleaning tables in the breakfast area. He was very efficient in his job.

6/10
Fair
Veronica, 16 Feb 2025
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a bit dirty, sticky floors

Dirty inside lobby…rooms a bit unclean

10/10
Exceptional
Hope, 07 Feb 2025
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Nice employees

6/10
Fair
Michael, 04 Feb 2025
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Good stay for what we needed

Stayed at this hotel due to its proximity to the hospital as we had an early appointment. There were better fis at other locations but they were too far away.

10/10
Exceptional
Louis, 02 Feb 2025
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I've been here several times and always have enjoyed coming back. I was upgraded to a room with a balcony facing the Pool.

8/10
Excellent
Kathrina, 01 Feb 2025
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Restaurant is limited and doesn’t have many items

10/10
Exceptional
Flarcell, 31 Jan 2025
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Na

10/10
Exceptional
Courtney, 10 Jan 2025
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Everyone was very nice and the bar was great

6/10
Fair
Melissa, 07 Jan 2025
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We stayed for one night. The staff were friendly and helpful but the hotel needs a lot of updating to do.

10/10
Exceptional
Trina, 07 Jan 2025
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Hotel was clean and very comfortable. Would def stay here again

10/10
Exceptional
Julie, 03 Jan 2025
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Great place to stay!

10/10
Exceptional
Jennifer, 29 Dec 2024
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Great staff

10/10
Exceptional
Cynthia, 20 Dec 2024
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Perfect for a Relaxing Stay

Room was clean warm & inviting.

6/10
Fair
Rachel, 19 Nov 2024
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The property is pretty nice in the main common areas. However the rooms are quite rundown unlike how the photos look. The pillows are so soft that it is like you are not even sleeping on a pillow. Bathroom was in much need of an update. My window covering was ripped and would not work to raise or shut. Maintenance did come fix this promptly though! The food was absolutely horrible!! But on the plus side the bartender was great so just order an extra cocktail or eat out. For the price I would have expected a little nicer.

10/10
Exceptional
Patrice, 15 Nov 2024
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It was nice and clean and spaced out!!

10/10
Exceptional
Tamsyn, 07 Nov 2024
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Great experience all around. Will stay here again.

2/10
Poor
Mohammad Abu, 25 Oct 2024
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It was very noisy. Floor was dirty everywhere. Trash bins are overflowing. Hotel staffs do not have basic sense how to behave with guests. Overall its a terrible hotel.

4/10
Poor
Diana, 16 Oct 2024
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Not got at all won’t recommend

10/10
Exceptional
Horace, 03 Oct 2024
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Lounge

Great Lounge with local beer selection on tap, didn’t care for the old fashioned.

10/10
Exceptional
Janet, 03 Oct 2024
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Great

10/10
Exceptional
THOMAS, 30 Sep 2024
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There support and help of my wife while I was having surgery at a near by hospital was really nice.

8/10
Excellent
Charles, 24 Sep 2024
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Overall I won't complain, however I will say I'm not use to coming to a hotel and not having the staff in some sort of uniform. Requested a room with a view only to be put in an outside room. Change rooms then the new room the TV didn't work. Couldn't reach the front desk so had to go back to down to the lobby, just to see the worker playing on ber cell phone. The Maintenance Man came up and he couldn't get the TV to work either, so another room change. Finally got a room that was worthy of being happy about. Good hotel, just needs to take care of a few things to be Great Hotel.

2/10
Poor
Christina, 11 Sep 2024
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Not what is advertised.

6/10
Fair
kathy, 05 Sep 2024
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Place was loud kids screaming up and down the hallways and knocking on your door

10/10
Exceptional
Lamar, 02 Sep 2024
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Great service and staff

4/10
Poor
Verified traveler, 02 Sep 2024
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Not so great neighborhood- I felt unsafe driving around and leaving my car in parking lot. Lots of noise! Near hospitals, lots of sirens at night- woke me numerous times. Barking dog on our floor.

10/10
Exceptional
Scott, 20 Aug 2024
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Great staff and very clean rooms

6/10
Fair
Wesley, 15 Aug 2024
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Staff was very friendly!! Hotel was easy to get to. A/C in the room was struggling to cool down. We did have a west facing sliding door but still should have cooled down more than it did. Never got below 73 at night.

6/10
Fair
Jeff, 08 Aug 2024
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She and condiition.

10/10
Exceptional
Gannon, 05 Aug 2024
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Amazing!

Always amazing! Favorite place to stay! Their pool area is absolutely amazing and you will feel like you're on vacation even if you're just a few miles from home

10/10
Exceptional
Leia, 29 Jul 2024
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I loved the convenience of the location and how everything was accessible.

10/10
Exceptional
Johnathon, 22 Jul 2024
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I wouldn't want to stay anywhere else in Hotsprings, Ar. I stayed here on a vacation with my wife and we both loved this hotel. I recommend getting a room with a lake view, as the balcony was relaxing and the view at night was beautiful. The room was well stocked and included dishes, cookware, and a stove. For the price you will not find a better place to stay. Staff was also extremely helpful.

2/10
Poor
Javon, 22 Jul 2024
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This property is terrible and the customer service here is terrible. Let me start off the lady who checked us in wasn’t really helpful or seem like she didn’t want to be at work that day. I got to the room, my shower was stopped up or drain was clogged. The refrigerator door wouldn’t close. The microwave just went out out of no where. My door seem like it was kicked in before because you can see it don’t close all the way. We asked for manager multiple times and every time they say oh the manager work the morning shift we go complain in the morning oh the manger is here in the evening. Then we go in the evening the manager is here at night .at this point I asked for corporate because we clearly can’t get a manager to complain. The night service guest was rude and terrible to where I had to confront him and tell him there is no way your going to talk to me crazy like this and I’m a paying guest who is complaining about my room. He got mad and called security and security came and clearly seen I was in the right and told the customer service guy to calm down he will handle it and took care of what I was complaining about and apologized for how we where treated. This was the worst experience I have ever had in my life with a hotel. I’m still waiting on their corporate office to email me back about this.

6/10
Fair
JoLynn, 16 Jul 2024
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Average but overpriced

This hotel is not in the type of condition it should be considering the price - lots of small things that need to be addressed - stains on towels and sheets, broken tiles , etc. and why on earth would cleaning come by at 8 in the morning and wake us up to see if he can clean the room?!

4/10
Poor
Etoya, 12 Jul 2024
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Strong smell of cologne or some type of freshner to try and cover moldy smell.Dated

2/10
Poor
ANTHONY, 10 Jul 2024
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Hotel is old outed. Room was painted good but room smelled of mildew. People running up and down hallway all night, finally had to get up and put on headphones.

8/10
Excellent
Mojtaba, 09 Jul 2024
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Chantee was great

2/10
Poor
Joyce, 07 Jul 2024
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The Propert was old and dirty. The walls in our bathroom were dirty. The swimming pool had murky water and very packed.

8/10
Excellent
Sandy, 03 Jul 2024
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Easy check in, very friendly staff

10/10
Exceptional
Ming, 01 Jul 2024
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Good

8/10
Excellent
LaDonna, 19 Jun 2024
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The first room smelled of mold or wet carpet. When I went to the front desk to ask for another room, the two employees were in a heated debate. The second room was fine until, we had to go out. The ironing board wes broken and iron leaked water all over my clothes. There was a plate and saucer that stayed in the hallway the entire 4days. I informed housekeeping the second day and she smiled and said ok. It was still there when I checked out!! The bed was super comfortable

10/10
Exceptional
Louis, 14 Jun 2024
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I've stayed here several times Love the waterfall in the pool Dinner at the bar

6/10
Fair
William, 11 Jun 2024
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Bad plumbing, toilet wouldn’t flush correctly. No sheets or pillows for pullout bed. Ladies at front desk were super friendly. Pool was great. Breakfast was enjoyable.

2/10
Poor
Martha, 07 Jun 2024
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dirty, noisy, smells bad

10/10
Exceptional
Janelle, 01 Jun 2024
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Clean

10/10
Exceptional
Janelle, 31 May 2024
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Clean

2/10
Poor
Cheryl, 21 May 2024
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Expedia website said "pool". The pool was not open. They cancelled my reservation and still got charged after I was told I wouldn't be

8/10
Excellent
Christopher, 16 May 2024
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Fairly satisfied

My stay was fine. I thought some of the desk staff could be friendlier, and I thought breakfast was free but it was not. That could be a beautiful hotel but it is in real need of major updating , painting, upgrading inside and out.

10/10
Exceptional
Robert, 15 May 2024
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This Hotel was in a perfect location for our stay. The lobby was very attractive. The rooms were fine - furnishings were a little worn. The staff were welcoming and efficient.

8/10
Excellent
Janet, 10 May 2024
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Jad

Nothing amazing, I was waiting check in , no one there it took 20 minutes for the desk girl to show up

10/10
Exceptional
Kim, 08 May 2024
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Very relaxing stay

Was quiet & the room comfortable & clean.

10/10
Exceptional
Howard, 08 May 2024
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Awesome

4/10
Poor
Donald, 07 May 2024
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No hot water.

10/10
Exceptional
peyton, 03 May 2024
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Will do

8/10
Excellent
Gabino, 15 Apr 2024
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Good

6/10
Fair
Verified traveler, 14 Apr 2024
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Convenient.....but!

Upon arrival the lady at the desk did not to a good job of explaining the deposit. Just all kinds on weird stuff going on. People smoking weed at the side doors. My room door was so loose i could open it with a pocket knife. The hotel seems nice buts its deceiving. Breakfast should be free. The pool is nasty as hell

8/10
Excellent
Roney, 10 Apr 2024
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This is an ok place if you are traveling with a group or if someone else is paying for it. Or if you are attending a conference. If you are simply traveling or need a place to stay, it's not that great. Yes, it's clean and comfortable, but it's too huge to be convenient for getting in and out. It's almost a quarter mile walk from the back corner rooms to the lobby.

10/10
Exceptional
Simranjit, 01 Apr 2024
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Everything

8/10
Excellent
Clesheree, 22 Mar 2024
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A little bit dated but worked for the short time we were there. Staff was very accommodating when I had an unexpected need to delay check-in.

6/10
Fair
Vanessa, 22 Mar 2024
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The room had no hand soap or toilet paper, but staff was very friendly and helpful.

6/10
Fair
Kelly, 13 Mar 2024
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older very large hotel... could use cleaning on walls/elevators..a bit stale smelling. did not get housekeeping service did not have my reservation through hotel.com which was not related to hotel and front desk helpful to remedy situation

6/10
Fair
Amy, 12 Mar 2024
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Clean and Easy with a Great Staff

The customer service was awesome! First room assigned to me was a first floor room that smelled like smoke. I quickly notified the lady at the front desk and she promptly reassigned me a fresh room on the third floor. She also shared she was going to notify the maintenance team to fumigate the first room. I got settled and had a great night sleep. Early morning I left. Quick trip. Overall this place is great!

4/10
Poor
CEDRICK, 10 Mar 2024
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would not select again

6/10
Fair
Kelli, 02 Mar 2024
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The staff was only concerned with the group of people and camera crews it was. Three people helping looking for cord

10/10
Exceptional
Marcus, 01 Mar 2024
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Very smooth check in and clean room

8/10
Excellent
Michael, 29 Feb 2024
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Everything about this hotel was great except the breakfast. It was rough. Besides that 10/10

10/10
Exceptional
Charles, 27 Feb 2024
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Tiana an atd the woman who waited on us at supper were great

10/10
Exceptional
gretta, 26 Feb 2024
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Very nice. Clean. Close to UAMS

10/10
Exceptional
Gerald, 15 Feb 2024
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Four Points

Very clean. Check in was a breeze. Perfect place to unwind after a long drive.

10/10
Exceptional
Dwayne, 12 Feb 2024
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Nice hotel

2/10
Poor
Chris, 12 Feb 2024
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Second time ive stayed there, and people party until 2-3-4am loud af in the halls.

8/10
Excellent
Tracy, 08 Feb 2024
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The power in room 1005 did not work on the TV wall so we had to move to room 1007.

4/10
Poor
Colleen, 27 Jan 2024
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I went down to breakfast there was no bacon, sausage, potatoes, or waffles. In the room there was no outlet near the bed that worked. Very disappointed for that expensive of a hotel.

8/10
Excellent
Kimberley, 25 Jan 2024
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Clean, friendly & helpful staff. Relaxing and inviting common areas

10/10
Exceptional
Teresa, 22 Jan 2024
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It was 2 minutes from the funetal home & close to the cemetery. Staff so very kind.

10/10
Exceptional
Callie, 19 Jan 2024
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Very nice and rooms are pretty big. Bed and pillows were very comfortable. Safe area with food/Target nearby. beautiful lobby. Easy parking. Updated bathroom mirrors with good lighting. Pretty nice hotel especially for the price.

6/10
Fair
Alfredo, 05 Jan 2024
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It’s an expensive hotel for how it looks and feels. I was sent to the first floor but felt like a basement because I had a pet. Not so clean and parking spot felt like anyone could break into my car.

10/10
Exceptional
Staci, 17 Dec 2023
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Very clean and comfortable beds. Super friendly and helpful staff.

10/10
Exceptional
Patti, 10 Dec 2023
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Beautiful lobby!

8/10
Excellent
Ellen, 04 Dec 2023
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Decent enough hotel. Other than the zoo, there didn't seem to be much to do within walking distance. Not sure if this is a constant thing, but there were several highschool sports teams staying at the same time, who were loud and would run up and down the hallways at night.

10/10
Exceptional
Christina, 03 Dec 2023
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Everything is clean and smells nice. Kinda loud in the hallway

10/10
Exceptional
Peggy, 02 Dec 2023
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Wonderful experience.

My son and I were there to be close for medical test. I cannot tell you how wonderful the staff, personnel of the hotel treated us and helped us any way they could. Everything was clean convenient, from housekeeping, maintenance who took care of the shade for us, and the drivers of the shuttle bus were so pleasant and helpful, my son uses a walker, their help was much appreciated. We will stay there anytime we have to be in Little Rock was so much appreciated. We will be staying there anytime we are in Little Rock. their help was much appreciated. Food was good, especially breakfast, very pleasant surroundings. We will be staying there again whenever we have to be in Little Rock.

4/10
Poor
Charles, 13 Nov 2023
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At least wait til I’m checkout???

Had a $100 hold for incidentals which was more than the room was worth; But understandable. Was refunded my $100 after 2 days. My Room was clean but did not have tissue or trash can liners. I dropped my wife off for an early appointment and came back to my room to lay down after eating breakfast to find my bed stripped and being cleaned even after I had hung a do not disturb sign on my door at 9am.

4/10
Poor
Lauren, 04 Nov 2023
expedia-logo-v2.pngTraveller

Disappointed with this hotel. Very below average

10/10
Exceptional
michael, 03 Nov 2023
expedia-logo-v2.pngTraveller

The staff were very nice and helpful

10/10
Exceptional
Tanya, 31 Oct 2023
expedia-logo-v2.pngTraveller

Good

10/10
Exceptional
Cindy, 30 Oct 2023
expedia-logo-v2.pngTraveller

The property is very clean and guest service is great.

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