Excellent
687 Guest reviews
925 S University Ave, Little Rock, United States of America. See map
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Located in Little Rock (Little Rock Medical District), Four Points by Sheraton Little Rock Midtown is within a 5-minute drive of Little Rock Zoo and War Memorial Stadium. This hotel is 3 mi (4.8 km) from Little Rock Central High School and 4.3 mi (6.9 km) from ESSE Purse Museum. Make yourself at home in one of the 264 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Little Rock? This hotel has 13000 square feet (1208 square meters) of space consisting of a conference center and 15 meeting rooms. Free self parking is available onsite.
LGBTQ friendly
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Spanish
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Elevator
ATM/banking
Gift shops or newsstand
Conference space
Hiking/biking trails nearby
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Children's pool
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Business center
Porter/bellhop
Express check-out
Mountain biking nearby
Outdoor seasonal pool
Wedding services
Express check-in
Pool umbrellas
Wheelchair accessible path of travel
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
Free area shuttle
Number of restaurants - 1
24-hour business center
Conference space size (feet) - 13000
Conference space size (meters) - 1208
Number of meeting rooms - 15
RV, bus, truck parking
Number of outdoor pools - 1
Conference center
Snack bar/deli
Free self parking
Computer station
Number of bars/lounges - 1
Pool sun loungers
24-hour fitness facilities
Proposal/romance packages available
Ballroom
Banquet hall
Uncovered parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Well-lit path to entrance
Stair-free path to entrance
Poorly built hotel
I could hear at least three TV sets from other rooms. In the room next door, a small child was anxious and eventually fairly hysterical, then settled down about midnight. That family left their TV on loudly all night, I assume to help the small child to feel more comfortable. Then at 7:00am the people in a different had a loud yelling fight. We could hear and understand every word. This night was unusually loud, but would not have been so exhausting had the hotel walls and doors been reasonably insulated. Even normal sounds like the three TVs that I could hear would not have been so irritating if the walls and doors were properly built to be more effectively insulated, because I would not have been able to hear them from inside my room.
It was clean and good parking.
Property double charged me on the second night. When I asked I was told that the system does weird things and that it would all work out in the end. I had to speak to the manager in the morning to get it fixed.
Noisy
Nice hotel. Noisy, close to interstate noise. Neighbors were very noisy. It was nice to be able to get food there at the hotel even though it was at the bar.
Front desk was amazing and very helpful.
Breakfast was good and room was clean. The gym could have been better.
No issues. Older hotel, but overall not bad. Best part is Canes Chicken is up the road!
Finishes not so finished.
The finishes in the room and around the hotel were dirty and/or poorly installed to begin with. Build up of dust and dirt in the light in the bathroom. The room was clean enough, and we didn't have any issues with that. The people were very nice and accomodating. I will stay here again it just seems like its old and not maintained really well.
The facility is always clean and comfortable. The people are always happy to serve you and very courteous. Having said that, I didn't get to stay there because the hospital canceled my surgery late yesterday afternoon. Four points was willing to not charge me but couldn't do anything because the reservation was under the control of Expedia. I couldn't contact anyone at Expedia to discuss the matter. Expedia is very difficult to deal with when there are difficulties. You are too automated.
The only issue we had is the hair doesn’t work The lady that checked us out was a great example of excellent customer service, I can’t remember her name
Overall good experience.
The heating units in this facility are very old and function poorly. I did not ask for a refund tho I should have. No heat is no good...
This is our place to stay when we are in town for Dr's appointments. We always have good service, clean rooms and a good breakfast. The morning clerk was especially nice and he also was working the ticket taking for breakfast, cleaning tables in the breakfast area. He was very efficient in his job.
a bit dirty, sticky floors
Dirty inside lobby…rooms a bit unclean
Nice employees
Good stay for what we needed
Stayed at this hotel due to its proximity to the hospital as we had an early appointment. There were better fis at other locations but they were too far away.
I've been here several times and always have enjoyed coming back. I was upgraded to a room with a balcony facing the Pool.
Restaurant is limited and doesn’t have many items
Na
Everyone was very nice and the bar was great
We stayed for one night. The staff were friendly and helpful but the hotel needs a lot of updating to do.
Hotel was clean and very comfortable. Would def stay here again
Great place to stay!
Great staff
Perfect for a Relaxing Stay
Room was clean warm & inviting.
The property is pretty nice in the main common areas. However the rooms are quite rundown unlike how the photos look. The pillows are so soft that it is like you are not even sleeping on a pillow. Bathroom was in much need of an update. My window covering was ripped and would not work to raise or shut. Maintenance did come fix this promptly though! The food was absolutely horrible!! But on the plus side the bartender was great so just order an extra cocktail or eat out. For the price I would have expected a little nicer.
It was nice and clean and spaced out!!
Great experience all around. Will stay here again.
It was very noisy. Floor was dirty everywhere. Trash bins are overflowing. Hotel staffs do not have basic sense how to behave with guests. Overall its a terrible hotel.
Not got at all won’t recommend
Lounge
Great Lounge with local beer selection on tap, didn’t care for the old fashioned.
Great
There support and help of my wife while I was having surgery at a near by hospital was really nice.
Overall I won't complain, however I will say I'm not use to coming to a hotel and not having the staff in some sort of uniform. Requested a room with a view only to be put in an outside room. Change rooms then the new room the TV didn't work. Couldn't reach the front desk so had to go back to down to the lobby, just to see the worker playing on ber cell phone. The Maintenance Man came up and he couldn't get the TV to work either, so another room change. Finally got a room that was worthy of being happy about. Good hotel, just needs to take care of a few things to be Great Hotel.
Not what is advertised.
Place was loud kids screaming up and down the hallways and knocking on your door
Great service and staff
Not so great neighborhood- I felt unsafe driving around and leaving my car in parking lot. Lots of noise! Near hospitals, lots of sirens at night- woke me numerous times. Barking dog on our floor.
Great staff and very clean rooms
Staff was very friendly!! Hotel was easy to get to. A/C in the room was struggling to cool down. We did have a west facing sliding door but still should have cooled down more than it did. Never got below 73 at night.
She and condiition.
Amazing!
Always amazing! Favorite place to stay! Their pool area is absolutely amazing and you will feel like you're on vacation even if you're just a few miles from home
I loved the convenience of the location and how everything was accessible.
I wouldn't want to stay anywhere else in Hotsprings, Ar. I stayed here on a vacation with my wife and we both loved this hotel. I recommend getting a room with a lake view, as the balcony was relaxing and the view at night was beautiful. The room was well stocked and included dishes, cookware, and a stove. For the price you will not find a better place to stay. Staff was also extremely helpful.
This property is terrible and the customer service here is terrible. Let me start off the lady who checked us in wasn’t really helpful or seem like she didn’t want to be at work that day. I got to the room, my shower was stopped up or drain was clogged. The refrigerator door wouldn’t close. The microwave just went out out of no where. My door seem like it was kicked in before because you can see it don’t close all the way. We asked for manager multiple times and every time they say oh the manager work the morning shift we go complain in the morning oh the manger is here in the evening. Then we go in the evening the manager is here at night .at this point I asked for corporate because we clearly can’t get a manager to complain. The night service guest was rude and terrible to where I had to confront him and tell him there is no way your going to talk to me crazy like this and I’m a paying guest who is complaining about my room. He got mad and called security and security came and clearly seen I was in the right and told the customer service guy to calm down he will handle it and took care of what I was complaining about and apologized for how we where treated. This was the worst experience I have ever had in my life with a hotel. I’m still waiting on their corporate office to email me back about this.
Average but overpriced
This hotel is not in the type of condition it should be considering the price - lots of small things that need to be addressed - stains on towels and sheets, broken tiles , etc. and why on earth would cleaning come by at 8 in the morning and wake us up to see if he can clean the room?!
Strong smell of cologne or some type of freshner to try and cover moldy smell.Dated
Hotel is old outed. Room was painted good but room smelled of mildew. People running up and down hallway all night, finally had to get up and put on headphones.
Chantee was great
The Propert was old and dirty. The walls in our bathroom were dirty. The swimming pool had murky water and very packed.
Easy check in, very friendly staff
Good
The first room smelled of mold or wet carpet. When I went to the front desk to ask for another room, the two employees were in a heated debate. The second room was fine until, we had to go out. The ironing board wes broken and iron leaked water all over my clothes. There was a plate and saucer that stayed in the hallway the entire 4days. I informed housekeeping the second day and she smiled and said ok. It was still there when I checked out!! The bed was super comfortable
I've stayed here several times Love the waterfall in the pool Dinner at the bar
Bad plumbing, toilet wouldn’t flush correctly. No sheets or pillows for pullout bed. Ladies at front desk were super friendly. Pool was great. Breakfast was enjoyable.
dirty, noisy, smells bad
Clean
Clean
Expedia website said "pool". The pool was not open. They cancelled my reservation and still got charged after I was told I wouldn't be
Fairly satisfied
My stay was fine. I thought some of the desk staff could be friendlier, and I thought breakfast was free but it was not. That could be a beautiful hotel but it is in real need of major updating , painting, upgrading inside and out.
This Hotel was in a perfect location for our stay. The lobby was very attractive. The rooms were fine - furnishings were a little worn. The staff were welcoming and efficient.
Jad
Nothing amazing, I was waiting check in , no one there it took 20 minutes for the desk girl to show up
Very relaxing stay
Was quiet & the room comfortable & clean.
Awesome
No hot water.
Will do
Good
Convenient.....but!
Upon arrival the lady at the desk did not to a good job of explaining the deposit. Just all kinds on weird stuff going on. People smoking weed at the side doors. My room door was so loose i could open it with a pocket knife. The hotel seems nice buts its deceiving. Breakfast should be free. The pool is nasty as hell
This is an ok place if you are traveling with a group or if someone else is paying for it. Or if you are attending a conference. If you are simply traveling or need a place to stay, it's not that great. Yes, it's clean and comfortable, but it's too huge to be convenient for getting in and out. It's almost a quarter mile walk from the back corner rooms to the lobby.
Everything
A little bit dated but worked for the short time we were there. Staff was very accommodating when I had an unexpected need to delay check-in.
The room had no hand soap or toilet paper, but staff was very friendly and helpful.
older very large hotel... could use cleaning on walls/elevators..a bit stale smelling. did not get housekeeping service did not have my reservation through hotel.com which was not related to hotel and front desk helpful to remedy situation
Clean and Easy with a Great Staff
The customer service was awesome! First room assigned to me was a first floor room that smelled like smoke. I quickly notified the lady at the front desk and she promptly reassigned me a fresh room on the third floor. She also shared she was going to notify the maintenance team to fumigate the first room. I got settled and had a great night sleep. Early morning I left. Quick trip. Overall this place is great!
would not select again
The staff was only concerned with the group of people and camera crews it was. Three people helping looking for cord
Very smooth check in and clean room
Everything about this hotel was great except the breakfast. It was rough. Besides that 10/10
Tiana an atd the woman who waited on us at supper were great
Very nice. Clean. Close to UAMS
Four Points
Very clean. Check in was a breeze. Perfect place to unwind after a long drive.
Nice hotel
Second time ive stayed there, and people party until 2-3-4am loud af in the halls.
The power in room 1005 did not work on the TV wall so we had to move to room 1007.
I went down to breakfast there was no bacon, sausage, potatoes, or waffles. In the room there was no outlet near the bed that worked. Very disappointed for that expensive of a hotel.
Clean, friendly & helpful staff. Relaxing and inviting common areas
It was 2 minutes from the funetal home & close to the cemetery. Staff so very kind.
Very nice and rooms are pretty big. Bed and pillows were very comfortable. Safe area with food/Target nearby. beautiful lobby. Easy parking. Updated bathroom mirrors with good lighting. Pretty nice hotel especially for the price.
It’s an expensive hotel for how it looks and feels. I was sent to the first floor but felt like a basement because I had a pet. Not so clean and parking spot felt like anyone could break into my car.
Very clean and comfortable beds. Super friendly and helpful staff.
Beautiful lobby!
Decent enough hotel. Other than the zoo, there didn't seem to be much to do within walking distance. Not sure if this is a constant thing, but there were several highschool sports teams staying at the same time, who were loud and would run up and down the hallways at night.
Everything is clean and smells nice. Kinda loud in the hallway
Wonderful experience.
My son and I were there to be close for medical test. I cannot tell you how wonderful the staff, personnel of the hotel treated us and helped us any way they could. Everything was clean convenient, from housekeeping, maintenance who took care of the shade for us, and the drivers of the shuttle bus were so pleasant and helpful, my son uses a walker, their help was much appreciated. We will stay there anytime we have to be in Little Rock was so much appreciated. We will be staying there anytime we are in Little Rock. their help was much appreciated. Food was good, especially breakfast, very pleasant surroundings. We will be staying there again whenever we have to be in Little Rock.
At least wait til I’m checkout???
Had a $100 hold for incidentals which was more than the room was worth; But understandable. Was refunded my $100 after 2 days. My Room was clean but did not have tissue or trash can liners. I dropped my wife off for an early appointment and came back to my room to lay down after eating breakfast to find my bed stripped and being cleaned even after I had hung a do not disturb sign on my door at 9am.
Disappointed with this hotel. Very below average
The staff were very nice and helpful
Good
The property is very clean and guest service is great.
Four Points by Sheraton Little Rock Midtown | Hotel in Little Rock | Travala.com
Horrible experience
horrible and disturbing it was filthy and it stink. Just an overall disgusting hotel also I was overcharged due to them not realizing I paid online never going back to this hotel didn’t sleep the whole night and left early