Cresta Jameson
7.2

Good

206 Guest reviews

7.2
Good
206 Verified Reviews
Read all reviews
Cleanliness7.4/10
Service7.6/10
Comfort7.0/10
Condition6.4/10
location8.2/10
Neighborhood7.0/10
Amenities7.2/10

21 Samora Machel Avenue/Park Street, Harare, Zimbabwe. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
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Hotel Description

A stay at Cresta Jameson places you in the heart of Harare, within a 10-minute walk of National Art Gallery and National Gallery of Zimbabwe. This hotel is 0.6 mi (0.9 km) from Harare Gardens and 0.7 mi (1.1 km) from African Unity Square. Make yourself at home in one of the 123 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No alcohol allowed onsite

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.00 per person, per night

We have included all charges provided to us by the property.

You need to know
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not permitted at this property.
  • Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Minimal age
18
Optional fees
  • Fee for English breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 30 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Transportation services

Other

Elevator

Gift shops or newsstand

Airport transportation (surcharge)

Conference space

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

24-hour front desk

Business center

Porter/bellhop

Meeting rooms

Wedding services

Area shuttle (surcharge)

Number of restaurants - 1

Number of outdoor pools - 1

Shopping center shuttle (surcharge)

Conference center

Free self parking

Number of bars/lounges - 1

Pool sun loungers

Free parking nearby

24-hour fitness facilities

Banquet hall

Eco-friendly cleaning products used

Wheelchair accessible – no

Hotel reviews

7.2
Good206 Verified Reviews
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Cleanliness7.4/10
Service7.6/10
Comfort7.0/10
Condition6.4/10
location8.2/10
Neighborhood7.0/10
Amenities7.2/10
6/10
Fair
Evanda, 10 Mar 2025
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The staff is very accommodating, but the location is bad and overpriced for the area.

10/10
Exceptional
elisamehe, 10 Mar 2025
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Amaizing

6/10
Fair
Hannah Bessem, 15 Feb 2025
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The hallway had an awful smell. The had broken furniture on the hallway

6/10
Fair
Nhlanhla, 20 Jan 2025
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The hotel itself is unique architecturally. It's very eye catching. Unfortunately it seems like it's on the same level it was at 30 years ago. We tried calling room service several times but we didn't get an answer. Places offering better facilities are more reasonably priced.

6/10
Fair
Ariel, 05 Dec 2024
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The staff are great The facility in poor condition

10/10
Exceptional
Natalie, 25 Jul 2024
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The staff were welcoming and pleasant. The room was perfect. Taxi to the airport was punctual and affordable.

8/10
Excellent
Ngoni, 29 Jul 2023
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Nice breakfast!Exceptional customer service!Would highly recommend!

8/10
Excellent
collen, 06 Dec 2022
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Excellent

Amazing

8/10
Excellent
Janet, 14 Nov 2022
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I liked the fact that the room was clean

10/10
Exceptional
Reginald, 20 Oct 2022
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Great service

8/10
Excellent
Joseph, 21 Sep 2022
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I MOSTLY ENJOYED THE HOSPITALITY. THANK YOU.

8/10
Excellent
Edwell, 25 Aug 2022
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We had a good stay. The staff was welcoming. The hotel was clean enough. The food good. Good parking needed for cars picking up guests. Still a good place to stay.

6/10
Fair
Vincent, 07 Mar 2022
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Its central amd clean

8/10
Excellent
Nancy, 12 Jan 2022
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Overall good just hiccups at the start

8/10
Excellent
Joseph F, 03 Aug 2021
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Good hotel

Good hotel. Provides all you need. Food service is a bit slow

10/10
Exceptional
Tineyi, 14 Mar 2020
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Amazing

It was amazing, friendly staff

10/10
Exceptional
Dassie, 10 Dec 2019
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Convenient location. The hotel is well looked after

8/10
Excellent
Verified traveler, 14 Nov 2019
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Easily accessible with several food places within walking distance

2/10
Poor
Verified traveler, 12 Nov 2019
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Terrible service! Make sure you book the correct Cresta Lodge and not Cresta Hotel. No one helps you. Dodgy place.

10/10
Exceptional
David, 01 Oct 2019
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My stay. Great

Great service. Excellent service from Kimberly at reception, Ernest and Warmly who was attending to the rooms. Would greatly recommend to friends and relatives.

8/10
Excellent
Verified traveler, 01 Oct 2019
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Great location to visit Harare, downside is that because it's so central it can be quite noisy. Bathroom wasn't up to b standard of rest of room, shower leaked

8/10
Excellent
Adrian, 17 Sep 2019
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A good hotel for the location

The hotel is a bit dated looking, but for the part of town it's in you're unlikely to find anything better. My room was generously sized and the bathroom was clean. Good breakfast options - just wish the coffee was not the same as the granulated stuff you get in the hotel room. The staff were very helpful. They printed off a flight boarding pass for me, which I appreciate, and gave me a bowl to have some noodles in my room in the evening.

10/10
Exceptional
Cece, 13 Aug 2019
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The place was clean. Even though the economy is bad right now , it’s nice to still come to a hotelthat still maintain excellent standards. I love coming to Cresta and the stuff is wonderful. Good people😊😊😊

8/10
Excellent
Verified traveler, 12 May 2019
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Harare hotels are priced quite steeply so Jameson is a pleasant surprise. The staff are very friendly and helpful and attend promptly to queries. The carpets in reception really need to be thrown away. They make reception look dirty.

8/10
Excellent
Verified traveler, 22 Apr 2019
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Good Hotel in Downtown Harare

I was pleased with the hotel and would stay there again when I return to Harare. It is well located for the downtown area, clean, and everything works. The staff is first rate. The food in the dining room, dinner and breakfast was very good. Billing and follow through on pricing left something to be desired but I would be much more adamant on receiving the proper rate before I went to the room.

8/10
Excellent
Joshua, 04 Jan 2019
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Fair

Great hotel but need serious interior upgrade.

8/10
Excellent
Verified traveler, 19 Dec 2018
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Important is to open the restaurant for the whole day, so that it's possible to have meetings and drink something.

6/10
Fair
Verified traveler, 07 Dec 2018
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Location was great, aircon and staff were great. The breakfast and dinner were not good, a lot needs to be done there.

6/10
Fair
Paul, 29 Nov 2018
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I was up for just two nights. The Cresta Jameson is a good choice for Zimbabwe, but a bit worn and basic compared to other international hotels.

8/10
Excellent
Witold, 14 Oct 2018
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Another stay at Jameson

Hotel definitely overdue for a refurbishment! But service and personnel attitude make up for a lot of the deficiencies. Price is hard to beat and the location walking distance from the offices I had to visit was just perfect. Stayed at the hotel before and will again when in Harare.

10/10
Exceptional
Michael, 02 Oct 2018
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Clean, convenient & good value

Staff are very friendly, rooms are clean, breakfast has cereals, typical hot food and fresh fruit. Good WiFi. The front of the hotel can be noisy from road noise so perhaps ask for a room on an upper floor or at the rear of the hotel.

4/10
Poor
Verified traveler, 02 Oct 2018
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Unfunctioning water basins and the use of.old towels is not welcome

8/10
Excellent
Sam, 26 Aug 2018
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The hotel close to the city centre and it sometimes gets noisy from traffic. We were in the second floor and you literally hear everything people outside the hotel were shouting about

10/10
Exceptional
Verified traveler, 20 Jul 2018
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Friendly staff and good breakfast. Room was reasonably comfortable. An easy walk to all points of interest, restaurants and supermarkets in city centre. Taxi readily available outside of hotel. Good location if you prefer to stay in city centre.

10/10
Exceptional
Awil, 24 Jun 2018
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Amazing

The hotel was very good,the staff were excellent and helpful good breakfast, the only problem was they did not have room service and the noise from outside other than that is was excellent I really enjoyed staying there and would recommend anyone going there.

8/10
Excellent
Verified traveler, 17 Jun 2018
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I did not enjoy my meals because they were served on ccld plates. Staff members were all very nice.

8/10
Excellent
Farai, 21 May 2018
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Nice and central to all main activities, only disliked the dull lighting which isnt for reading, and also my room was facing Samora Machel Avenue. Consider sound proofing that sleepless traffic; better rooms facing the service lanes

10/10
Exceptional
Verified traveler, 07 Apr 2018
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Second home

Jameson has become a second home, staff are lovely! Always use Cresta Jameson for business trips and short breaks and recommend them always! Good value for money!!

4/10
Poor
Verified traveler, 27 Mar 2018
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Located in centre

Rooms very dated. Pool very poor and dirty breakfast was good but buffet at night was poor Rooms could have been cleaner. Old fashion steel windows draughty and traffic outside was noise

6/10
Fair
Tee, 24 Mar 2018
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Hotel needs renovation

Hotel is in need of renovation and the breakfast was poor.The sausages were hard as if they had been kept in the freezer for months.

8/10
Excellent
Felix, 25 Feb 2018
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Nice stay

The hotel is well located at the city center. Room was comfortable and clean with a good hair dryer by the wall. Excellent breakfast with a large selection of foods. The only problem was that the switch to turn off the lights from your bed was not working, so I had to get up and turn the lights off. The manager asked me about my room while I was having breakfast and I explained to him the only problem and he took a note.

8/10
Excellent
Abrie , 24 Feb 2018
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Nice comfortable accommodation

Nice comfortable room and nice dining/ breakfast area. The surrounding area doesn't seem too good but that is probably due to the economic strain.

10/10
Exceptional
Kevin, 22 Jan 2018
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Amazing Zimbabwe

The stay was amazing .I had booked a night after getting married and my sister booked another night for me and my wife.

4/10
Poor
Verified traveler, 11 Jan 2018
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One night stay. Was quite disappointing / pricey

Not terrible, but also not good. I could have recommend several improvements that would have increased the occupancy.

10/10
Exceptional
Verified traveler, 30 Dec 2017
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Amazing! Friendly hotel staff

6/10
Fair
Verified traveler, 22 Dec 2017
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Not bad good staff,room was comfy just the noise from outside very terrible

6/10
Fair
Dudzayi (DC), 16 Oct 2017
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Nice hotel, close to city centre

Due to flight delays my check-in was after midnight but staff were very nice and patient. Thank you.

4/10
Poor
Sheng Chun, 16 Jul 2017
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Terrible

Terrible experience, the hotel gave an occupied room to us and we walked into the room with another family inside! Then the hotel charged an additional USD 48 by mistake and could not refund It! Terrible and a rip off experience!

8/10
Excellent
Tatenda, 13 Jul 2017
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Good

Nice

10/10
Exceptional
Tendai, 08 Jul 2017
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Good

It was a good hotel nice and clean staff were very helpful especial the guy who used to clean my room he was very good. Would book that again on my visit to Zimbabwe.

8/10
Excellent
Mike, 29 Jun 2017
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Good hotel close in the city Centre

Jameson is a value for money hotel in Harare. View from the room was of the backyard. The restaurant could be improved. Breakfast is ok but the quality of dinner is relatively poor. Service in restaurant is friendly but very slow. Waited 20 mins one evening until eventually I had to get up and call the waiter. Had a leathery fillet one evening that was not possible to eat. Staff were friendly and helpful all over. Housekeeping extremely efficient. Good experience.

6/10
Fair
peter Fenger, 04 Jun 2017
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Ok hotel for Harare. Staff very friendly, but rooms could need some improvement

8/10
Excellent
Wiseborn Mudzedzereki, 20 Feb 2017
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Excellent Service

Exceptionally good, we enjoyed the stay at Cresta Jameson. It was fantastic and a monumental place to be ALWAYS. See you there next time.

8/10
Excellent
Verified traveler, 19 Feb 2017
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Nice Hotel in city centre, easy to get to airport. My experience was good.

2/10
Poor
Sipho, 27 Jan 2017
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Bad experience

My credit card didn't go through and they kicked me out without giving a chance to explain or time to rectify the issue with my bank in SA.

6/10
Fair
khue, 26 Dec 2016
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Nice hotel in town

It was good, close to places i had come for. The fact that it in town makes it convinient, they should continue working hard to make the hitel more nicer

10/10
Exceptional
Alfred, 21 Dec 2016
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Great affordable place

4/10
Poor
George, 21 Dec 2016
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Its proximity to the CBD is awesome

The hotel rooms were filthy and stuffy. Cigarette butts and potato chips under the bed is a sign of significant lack of cleanliness.

8/10
Excellent
RAJAT, 20 Dec 2016
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Excellent Hotel at Central location

The rooms are huge and spacious. You have everything required for a comfortable stay. Soft and comfortable bed, Satellite channels, free toiletries and tea/coffee maker along with city view from the room and at central location. The buffet breakfast is excellent with variety of choices.You have a business center and a travel desk for your other needs. But no lunch and dinner available as the restaurant is closed. Even the spa and swimming pool was out of order and not working. These small errors takes away the beauty and the brilliance of the hotel that it could be. But still I would recommend anytime and to everyone to enjoy your stay here. Certainly I would be here again whenever I visit Harare.

6/10
Fair
Kaitano, 07 Nov 2016
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Location is good

A lot to be desired customer service is poor staff act like they don't care or like they are doing you a favor by booking in the hotel

10/10
Exceptional
Pieter, 21 Sep 2016
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Excellent staff

The excellent staff made our stay unforgettable! 20 days of feeling on top of the world. Made heaps of friends. The hotel is in the process of a major much needed spruce up without inconveniencing their clients. We didn't want to leave. Going back in October and can not wait to be amongst these warm welcoming staff again. The chef does an amazing job but is unfortunately restricted in what he is allowed to cook. He is very talented therefore I'd love if they gave him more freedom in this regard. The swimming pool area was quiet and we spent hours there with a dear friend. Our table had a clean table cloth and our beer, wine glasses and ashtrays were clean and fresh every morning we got there. No request was ignored whether Big or small.

8/10
Excellent
Christoffel, 19 Sep 2016
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Good hospitality

Conveniently close to airport, good hospitality

6/10
Fair
Jacob, 11 Sep 2016
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Nice hotel close to all amenities

Good but disappointed by the archaic television sets that are very difficult to watch. Also the restaurant does not serve lunch and dinner forcing one to go out and buy something.

2/10
Poor
M.A, 06 Sep 2016
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very bad

the service from the front desk to the restaurant to the room was so bad. no replacement of towels, food not good even the customer service. only one lady with short hair was friendly. will not recommend this hotel to anyone. it looks like the standards of the hotel are dropping very bad. I used to enjoy and love the place but now with the poor service not anymore

6/10
Fair
Witness, 30 Aug 2016
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The hotel is well located but is not well looked after. I had issues with the shower which would not properly mix -- the water was either hot or cold. The staff were fairly good.

10/10
Exceptional
CHIEDZA, 28 Aug 2016
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LOCATED IN THE HEART OF THE CITY

Serene enviroment despite being in the CBD.Swimming pool at the apex of the building,gorgeous.I experienced the most welcoming enviroment and my double room was pristine and traditionally decorated,wonderful.I preferred to spend my casual time at the hotel and in the local club.I met the local people as well as visitors like myself and thankfully to CLEARTRIP,I interacted with someone who had availed one of your packages,spledid.You are doing a tremendous tourism job.

6/10
Fair
Sam, 27 Aug 2016
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Nice hotel in the central business district

It was ok, I only spent a night. Very helpful staff and within walking distance to most shops and government offices. Would gladly recommend it to a friend and would book for a short stay in future

8/10
Excellent
Greanious A, 21 Aug 2016
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My stay at Cressta Hotel for HEALZ One 2016

It was good. I have used the hotel before

6/10
Fair
Verified traveler, 09 Aug 2016
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Value for money

Hotel staff friendly and helpful. Hotel needs to invest in new linen , curtains, etc. Room was neat and clean.

4/10
Poor
Kaitano, 07 Aug 2016
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Substandard Service at Jameson Hotel

No standard amenities you would ordinarily find in a standard accommodation. Whilst some staff members were friendly and all. They are aloof to guest request and no sense of customer care. A lot needs to be done to make a customer feel at home. Lousy cleaning and response to guest response. Clearly they only care about money not the customer. I guess the hotel has great potential but lacks proper management that values tourism.Convenient location for budget travelers. It would fit as a back packer accommodation

6/10
Fair
HELENE, 03 Aug 2016
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There was no porter to assist with luggage

6/10
Fair
Verified traveler, 02 Aug 2016
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no food, no truthfulness

told standard rooms are full when there were lots of empty ones.

8/10
Excellent
John, 14 Jul 2016
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Cheap room.

The staff are great! I got a cheap room, the aircon didn't work so the staff gave me a blow heater which was fine.

2/10
Poor
Verified traveler, 24 Jun 2016
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Not good

Paid 106 us no breakfast but rooms at the hotel were 70us

2/10
Poor
Verified traveler, 08 Apr 2016
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Area ok,near shops e.g..

Waiting 1hour,before taking to our room!without offering something to drink!Staff try to be kind! and helpful!In the room,smells window closed,no fans at least!only one cup and one glass,for two people!The mattress must go on the garbage truck!My body,very sore of that old mistress!what a shame,the bedding,very bad!This was not what u advertise!will not enter yr property again!no take away breakfast,as we requested,pay for two meals,only got one,left Monday morning 05H15!Shuttle service very good!

10/10
Exceptional
NYARAI, 07 Apr 2016
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Hotel Convinience

7 nights stay was great, though some nights I was away however it was a convenient location for me. Thanks I enjoyed my vacation.

2/10
Poor
Verified traveler, 06 Apr 2016
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Poor Customer Service

Pathetic customer service hotel refused to owner the reservation.

8/10
Excellent
Larry, 21 Feb 2016
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Friendly helpful staff

I arrived at ten pm....late in Zim. Staff helped me quickly transfer my bags from the taxi to the check-in area. Found friendly, efficient check-in staff. Quick clean elevator to the fourth floor. Hall smelled of tobacco smoke but room smelled fresh and was clean. Only four channels on the TV but at least one was CNN. Would have been nice to have breakfast included but it wasn't (and this was mentioned on my booking confirmation).

8/10
Excellent
Verified traveler, 14 Feb 2016
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sabbatical

I was not impressed with the noise coming from downstairs could not sleep well. Was in room 223, the room was not cleaned properly the next day

4/10
Poor
Verified traveler, 11 Feb 2016
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torn linen

The room was too small for a dulaxe room and bed linen plus towels were torn.

2/10
Poor
vee, 04 Feb 2016
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Bad experience

Rooms were not clean.Did not get breakfast for two of my family members as they left on 3 /02/16 am.The cleaner purposely didnt clean my elderly mom' s room.Its a shame because i will never use Cresta Jameson hotel again.My sister who was allergic to beef and told staff was given beef, when she reminded staff they just removed the beef sausage from her breakfast on the morning of 31 January 2016.I am very disappointed.

2/10
Poor
Vee, 03 Feb 2016
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Hotel situated in town, easy to access.

I booked the hotel, was given a room with bird pooh, birds must have flown in and out as the windows were open.I saw bed pooh but ignored it as i just wanted to sleep.I had booked another twin room for my mother and sister.They were dumped in a noisy room where all the noises of the cars and passerbys could be heard.The cleaner wouldnt clean my mother's room! Its awlful that elderly people are discriminated against in their own country of birth.Also, take away for my mother was not prepared today.I had already left for Uk and she was upset because I arranged her breakfast last night.I am disgusted and would not be using this hotel nor reccommend it.

10/10
Exceptional
Grace , 16 Jan 2016
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This hotel is better than a 2 star hotel

The staff was very friendly and helpful, very good

6/10
Fair
Verified traveler, 01 Dec 2015
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OK STAY

Average hotel, staff friendly, breakfast is good, rooms are very dated

4/10
Poor
Boas, 09 Nov 2015
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The standard is poor looks an old building

The hotel is of poor standard

8/10
Excellent
Stephen, 07 Nov 2015
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Decent, clean, comfortable, up-to-date hotel. Quite affordable. Centrally located - close to restaurants and shops. Has a good restaurant itself with a dinner buffet and free breakfast buffet in the morning with an excellent selection.

8/10
Excellent
Susan, 27 Oct 2015
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The staff were very friendly and helpful.

6/10
Fair
Tryzinah, 28 Sep 2015
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Fair

Good as it was closer to where I had business. Your waiters need to loosen a bit. It's not about serving only but they need to be friendly. The tall guy who helps with the luggage is excellent. Can't remember his named

8/10
Excellent
kabelo, 27 Sep 2015
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it was good

8/10
Excellent
Lézl, 20 Aug 2015
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Pleasantly Blessed by Zimbabwe

I am a preacher and stayed at the hotel with my assistant. We booked on the Hotels.com site and was pleasantly surprised by the deals. Our rooms was comfortable, everything worked. The rooms was cleaned continually and all special requests was catered for, they were quick to respond. I needed printing (although extremely expensive - it was available).The staff went out of their way to get us what we needed. We came in at all hours of the night and day and the staff was always friendly, helpful and it truly felt like a home. I was booked on the fifth floor but the room was not what I expected, front desk immediately booked me a great room on the fourth floor. I loved the dark décor of the room as it made one feel safe. Fresh water was always provided. As we are from South Africa we expected to feel a little unsafe but that was not the case at all. We wandered around the hotel and streets to find articles that we needed for the conference and not once did we feel unsafe. We will certainly stay there again next year. We could however recommend that the gift shop be managed by the front desk and opened on demand should a tourist wish to buy some memorabilia gifts. We did not have time to buy gifts for our family and assumed we could do it at the gift shop but it was never opened. Regards to all the personnel, chefs and specially to Tickey, Amanda and Martha. We will see you next year. God bless.

6/10
Fair
Richard, 23 Jul 2015
hotel-logo-v2.pngTraveller

Good stay at The Cresta Jameson

Whilst time and lack of money has not been kind to the once proud hotel, The Cresta Jameson has great customer and concierge services.

8/10
Excellent
Skippy, 14 Jul 2015
expedia-logo-v2.pngTraveller

Downtown hotel - Good value for money

Very satisfied. Initially we were booked in a room with a bit of a smoke smell. There was no problem switching to another room.

8/10
Excellent
Tarek, 08 Jun 2015
expedia-logo-v2.pngTraveller

Business Stay

Good clean hotel in main street near everything. Really could not fault it. Yes, it may look tired and needs updating but very clean, very clean in fact and all facilities in room. Breakfast like any hotel, good variety. You cannot beat the price. Am returning for 10 days in 2 weeks.

4/10
Poor
Verified traveler, 05 Jun 2015
hotel-logo-v2.pngTraveller

Stay at Cresta Jameson

The shower didn't work and there was no hot water. There is a significant amount of damp coming through the wall between the bedroom and bathroom. Other than the reception area the hotel is in need of refurb.

6/10
Fair
Justin, 22 May 2015
expedia-logo-v2.pngTraveller

Value for money.

Nice facilities, helpful staff. I am was satisfied with service. I would not say I had an out of body experience but they did many thing right

6/10
Fair
Princess, 12 May 2015
expedia-logo-v2.pngTraveller

Staff were always willing to help. The hotel is old but very clean. It is close to all amenities and you can go to different parts of the time easily, walking or in a taxi. I would go back there and will recommend to friends and family. Secret trick; it's cheaper booking via Expedia than directly through the hotel. Expedia had competitive rates, almost half of what you pay directly to the hotel.

6/10
Fair
Verified traveler, 05 May 2015
hotel-logo-v2.pngTraveller

Great location, budget hotel.

Decent budget hotel, but mattresses need upgrade! Very uncomfortable bed!

6/10
Fair
Thomas, 02 May 2015
expedia-logo-v2.pngTraveller

A satisfactory experience

The gentleman who received us was very pleasant indeed, Petersen, I think his name was. He assisted my wife to settle when we arrived at the reception on the evening of 25 March. He even helped take our luggage to our rooms.

6/10
Fair
Verified traveler, 02 May 2015
hotel-logo-v2.pngTraveller

need to renovate...

They, sincerely need renovation of such a good property at an excellent location.

4/10
Poor
Alain, 24 Apr 2015
expedia-logo-v2.pngTraveller

Below average

People are warm towards you but have no sense of urgency when it comes to service however when it comes to payment then... Food was terrible, waitress service was awful, Although the duty Manager seemed to care, waited too long to just transact with my visa card. Not coming back... Overpriced in relation to standard

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