Cancun La Joya Pool Escape

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With a stay at Cancun La Joya Pool Escape, you'll be centrally located in Cancun, a 4-minute drive from Cancun Mall and 8 minutes from Plaza 28. This beach guesthouse is 6.5 mi (10.4 km) from Ultramar Ferry Puerto Juárez and 9.2 mi (14.8 km) from Langosta Beach. Make yourself at home in one of the guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include separate sitting areas and coffee/tea makers, and housekeeping is provided on request. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

You need to know

• Pool access available from 7 AM to 10 PM.
• Reservations are required for massage services. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Alcohol is not served or permitted at this property.

Special Instructions

Guests must transfer via Shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards
• Electricity is not provided
• Parties and events are allowed on site

Minimal age

18

Optional fees

• Fee for cooked-to-order breakfast: approximately USD 20.00 for adults and USD 19 for children
• Fee for wireless internet in public areas: USD 5.00 per night (rates may vary)
• Airport shuttle fee: USD 30.00 per vehicle (one-way)
• Housekeeping fee: USD 10.00 per day
• A kitchen/kitchenette is available for an additional fee
• Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish