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Located in San Juan Bautista Tuxtepec, Gran Tuxtepec Plaza is within a 5-minute drive of Multiplaza Tuxtepec and Tuxtepec Institute of Technology. This hotel is 1.6 mi (2.6 km) from Modelo Beer Brewing Plant and 1.9 mi (3.1 km) from Benito Juarez Park. Make yourself at home in one of the 87 air-conditioned guestrooms. Wireless internet access (surcharge) is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
No cribs (infant beds) available
Minimum guest age is 18
Caters to adults only
Professional property host/manager
Pets not allowed
Service animals not allowed
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Elevator
Concierge services
Laundry facilities
Garden
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Designated smoking areas
Wheelchair accessible parking
Number of restaurants - 1
24-hour business center
Number of outdoor pools - 1
Snack bar/deli
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
24-hour fitness facilities
Ballroom
Banquet hall
Vending machine
Garage
Off-street parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Clean but too much strong chemicals made me dizzy
Pool was pretty dirty.
Nice place
This place is amazing I stay here every year! El lugar es genial cada año quedamos aqui
I didn’t like the way I was treated just because I booked through Expedia, it’s was awkward but it’s like they don’t like Expedia reservations. The hotel is rundown. The rooms are ok, housekeeping staff seemed to be polite and that’s about it. Front desk horrible at customer service. The pool was ok except for the fact that there was hardly any the light at night. It seemed secure but would not go back and stay here. Trust me.
Nos otros venimos cada año y nos trata tan bien por esa razón sigo llegando al best western Tuxtepec
Bait and switch hotel
They kept trying to charge me with amenities that were free and then they over charged me for my breakfast that was suppose to be free. They kept saying that the website was wrong and that the prices on the menu was wrong. I would not recommend staying there, unless you want to be charged extra for everything that they say is free on the website.
Los que están en frente son muy malos tengo 5 años q me quedo en esta hotel cada vez q vengo a Mexico y esta vez es el único que fue tan mal!
Disappointed Service
Service from Reception was fair, stayed 3 nights each day after returning to hotel had to reactivate room key, pretty sure was changed for free breakfast that was included in price while ordering room service. In addition, ate breakfast at restaurant third day, waiter required breakfast tickets in orders to provide free breakfast. Had asked reception for tickets, tickets were never provided during check in, reception indicated had to ask for breakfast each day prior to being served, this was never communicated during check in. Also was changed $40 dollars more at hotel check in then indicated from Hotels.com receipt.
The bed are so hard to sleep on it
Good location and Great Customer Service…!!!
Property was clean, staff was friendly, service was prompt overall great place to stay
El hotel está bien ubicado para conseguir alimentos. Hay una plaza comercial a pocos pasos, bancos y servicios, también un supermercado.
It left alot to be disiered
The first unfortionet experience is when we tried to check in the people at the counter tried to over charge us not wanting to respect the Hotels.com price. Secondly the key kept disactivating every other day. Thirdly some of the counter workers were un profesional and unfriendly.
Convenient is the best I can say. No hot water for a shower at the end of a long day was disappointing. The problem was addressed, but only resulted in lukewarm water.
i made this reservation for my family. and they said, they love this hotel, thats meik me happy too.
Reasonable hotel close to a small shopping center
Friendly and helpful staff at the reception and the restaurant. Hotel is located close to a small shopping center (with a diversified food court and a theater among others) and also provides a nice pool. The room was clean but could benefit some renovation/refresh. Hot water in the morning was not really warm. Despite its nice and friendly staff, hardly the best of Best Western hotels in Mexico...
Muy buen hotel, tranquilo y seguro
La tele que me toco no tenia señal me quede en el 102 y el de mantenimiento comento que ya tenia rato ese problema pero no lo solucionaron me quede 3 noches y ninguna pude ver la tele y lo peor cobran diciendo que es un veneficio el cual no disfrute, a la alberca le falta mantenimiento esta muy descuidada y sucia
Todo bien, cómodo limpio y seguro
El aire acondicionado estaba fallando. Lo reporte con el encargado del turno de la noche y nunca fue a atender el problema. Regrese y me dijo que me cambiaría de habitación, algo que nunca pasó. Mal servicio nocturno en el hotel.
Se ve viejo
Muy bien todo
Favor de ser más atentos el personal y la recepcionista de la mañana. Qué mejore su humor
Un detalle a considerar
El personal muy amable, las instalaciones limpias, solo la presión de la salida de agua de la regadera fue demasiado baja, casi nula, salía muy poca.
Excelente
Muy mal estado en general de las instalaciones, luego no sale agua, no dieron ni jabones, huele a humedad. Pésimo
Podrían darle mantenimiento y modernización
Me encanto
El único detalle es la hora de entrada que en la aplicación la.manejan a las 13 :00 horas cuando en realidad es a las 15:00 horas nos hicieron esperar. 2 horas.
Excelente ubicación
Hotel cómodo para estadía en la ciudad
Están dejando caer el hotel, quizá sea la mala administración del lugar
El personal de caja del restaurante del turno matutino no es amable, ni servicial no me mandaron las facturas a tiempo tuve que insistir en dos ocasiones para que me las mandaran. En general les falta amabilidad en su trato, las instalaciones están viejas. La regadera no tiene presión. El desayuno que incluye el hospedaje es demasiado austero con su competencia lo dan buffet.
El servicio de toallas , agua para tomar mucho que desear
Pésima atención del personal.
The Cntinental breakfast is a joke, and the AC is noisy… the rest is fine and as usual at BWestern
Necesitan mejorar el mantenimiento
El aire acondicionado no funcionaba correctamente y la habitación que me asignaron daba a la calle, muy temprano se escuchaba ruido de camiones que estaban descargando en el Sam's frente al hotel.
Está bien a secas las toallas dejan que desear
Pool und Zimmer gut und sauber. Frühstück besteht aus 2 Toast mit Marmelade, 1 Tasse Kaffee, Saft. Dusche war lauwarm.
Hotel bien conservado, limpio y bonito, el personal es muy atento, las señoritas de recepción súper amables y siempre atienden con una sonrisa y te explican todo de buena manera, en el restaurante la comida es sabrosa, a pesar de solo haber un mesero el servicio fue súper rápido y todos muy amables, sin duda volveremos
Muy bonito, lo unico malo la limpieza pero tratan de hacer lo mejor
Accesos fáciles
Muy buena atención
que algun dia pueda tener servicio de desayuno o comida bufette
En general muy bien
Ofrecen desayuno incluido y te dan café y jugo, nada de comida. Te levantan a la media para pagar cuando tienes toda la mañana para hacerlo.
Bastante bien
Todo bien
Gran Tuxtepec Plaza | Hotel in San Juan Bautista Tuxtepec | Travala.com
I stay here every year and I love this