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With a stay at Barceló San José, you'll be centrally located in San José, within a 5-minute drive of Sabana Park and National Stadium of Costa Rica. This spa hotel is 4 mi (6.5 km) from Multiplaza Mall Escazu and 1.6 mi (2.6 km) from Estadio Nacional. Make yourself at home in one of the 254 guestrooms featuring minibars and LED televisions. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 17 meeting rooms. A shuttle from the airport to the hotel is complimentary (available 24 hours).
No rollaway/extra beds available
LGBTQ friendly
Professional property host/manager
Pets not allowed
Service animals not allowed
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Spanish
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Elevator
Hair salon
ATM/banking
Concierge services
Shopping on site
Breakfast available (surcharge)
Laundry facilities
Garden
Children's pool
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Business center
Porter/bellhop
Full-service spa
Sauna
Outdoor seasonal pool
Wedding services
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 3
Number of meeting rooms - 17
Tennis on site
Number of outdoor pools - 1
Conference center
Outdoor tennis courts - 2
Snack bar/deli
Parking (limited spaces)
Free self parking
Computer station
Number of bars/lounges - 1
Number of poolside bars - 1
Number of coffee shops/cafes - 1
Free airport transportation - pickup
Terrace
Proposal/romance packages available
Ballroom
Banquet hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Great room. Comfy and clean. The service was friendly but understaffed. The pool closed at 5 which was more than disappointing for our kids who had been traveling since 330 am and the bar food was not good at all. Breakfast was good though.
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The hotel is impeccably clean and the staff is as professional as can be. Everyone very friendly. Breakfasts delightful. We bought ours as part of the package. A very hard working staff cocktails very reasonable. I did mention to several that another restaurant in the complex with a different menu would be nice. Gift shop is outrageous priced. Miyako restaurant was excellent. Uber is necessary to get around
Great price , and then the free upgrade was even better. Had a breakfast in our room with great service, value, and a smile.
Fabulous choice!
We arrived very early and were given a wonderful room well before check in time. Enjoyed the pool area and great food. Left very early next morning. Check out was a breeze and we were very comfortable in the beautiful living room area next to reception while waiting for our shuttle.
Great facility and nice room! Pool area is very nice
Great location, great staff, excellent breakfast
Nice property, clean. The gardens are incredible!!
Very nice hotel near center of San Jose. Not too far from the airport. Beautiful pool and grounds. Upgrade had a balcony with grounds views!
Barcelo San Jose is a first rate hotel. The property and rooms are well maintained.
It was Okay
Wish there was more clarity on the breakfast and buffet I spent $50 on a buffet I had 1 peace of chicken and rice due it being not good to me or my partner. The place and pool and bar and room was excellent just the food was not good.
Nice place to stay
I stay here when I'm in San José. Staff is friendly and hotel is very clean. Pool is nice.
Limited restaurants around, Old hotel, buffet poor, internet unstable. Friendly staff except for one lady on Premium Room on 6th floor.
Room was clean and quiet. 3 restaurants and a bar, and food was tasty but a little pricey. Not much in walking distance. Recommend Uber for getting around. Shuttle to airport was great.
Excellent place to stay and great facilities
The property was very clean and well maintained. It was a 15 minute drive from down town, so it was quiet.
Clean, friendly staff, excellent breakfast!!!!!
Poor staffing levels long waits
It was a 45 minute wait to check in and even at 4pm our room was not ready had to go wait at restaurant and when we came back waited another 20 minutes for keys only one desk clerk working and he checked our party of 10 into 3 king rooms even though we booked doubles, had to come down and wait again….just overall poor staffing levels
The grounds and public areas are beautiful; the rooms were average for this level of hotel. The staff seemed baffled by figuring out how to get us from a 1 night independent stay to a tour stay. The food (buffet) at the hotel was average at best; inexcusable that it was so hard to get a cup of coffee at breakfast (1 working machine?).
Service lacks.
There were no bath towels, and only one hand towel. There was soap dish, but no soap bar - in both bathrooms. I had to call housekeeping twice before someone brought towels but no soap. The staff could not understand “soap”. Service not to the standard of Barcelo.
Everything was well done.
Nice, good pool
Nice hotel, good pool and good breakfast
Hotel was completely full. Received a suite as an upgrade. How could you complain about that. Staff attentive and friendly.
It was a good stay and shuttle to the airport was great. The outside light outside room 104 was too bright and would flash on and off all night.
Beautiful hotel. Angie, Javier and one of the server at the pool restaurant (didn't get her name) were sweet and kind.
D
My experience at Barceló San Jose I must say exceeded all expectations. To the wonderful grounds, amazing pool and bar area to the dinning option (both restaurants) and probably the best hotel bar it’s big enough to be a lounge with great drink and food options. Hotel lobby entrance with a piano right in the middle. I would like to pay especially more attention to the three people who stood out the most to me. 1st Linsey she is part of the fabulous wait staff of the entire hotel. My first night I didn’t want to go out in the city and grab dinner cause I was traveling all day so I decided to have dinner on the property at the hotel bar/lounge and what a great decision that was. When I walked in Linsey greeted me with a great smile and ask how can I help you I told her I was here for dinner and she sat me right away with a drink and dinner menu explained my options for food and drinks.overall i never I had to wait for anything and Linsey really made sure my experience was wonderful. Keep up the great work Linsey. Secondly to the awesome team at the pool and bar area Orlando and Jessica. I was traveling all day and I needed a drink and something to eat. Upon my approach to the pool/bar area Orlando was the bartender (speaks great English) Orlando made sure I had a drink and food menu then introduced Jessica as his teammate she greeted me with a warm smile and mentions anythin you need we have it here covered at the pool. Service was top notch. Drinks and food were amazing A
Great hot. Excelente service. Pura. Vida!
Staff was responsive. And check in/out was quick and easy.
Great hotel
Best place we have stayed in Costa Rica. Rooms are spacious, employees kind and grounds are beautiful. The breakfast buffet has many options.
They seem to be lacking with the cleaning of the rooms , I had my room either not cleaned one day and on several days I had to ask for the cleaning of the room
Great room and service.
A little old feeling. No restaurants open on arrival. Staff were friendly. We waited a long time for a shuttle. We provided our flight number, but we had to wait with other guests for a shuttle. $30 penalty to give up and call a cab. Pool area is nice, but the gardens were really good. Bed was comfortable. I would go there again.
Excellent Hotel friendly customer service housekeeping friendly Excellent bottones service thank you very much for your service Luis Arias & Damaris Arias
Okay
We stay here a lot, but you never know what the stay will be like. Nice place for rhe price, friendly staff.
The Hotel is well maintained , very clean and has a nice ambience. people is very attentive and the restaurant has very good options for breakfast. i love the ambience of elegance which this hotel has. sober elegance.
NO OPTION FOR VEGAN FOOD IN THE RESTAURANT! some of the staff are friendly and some just no costumer personality service need some training.
Excellent customer service
Great place highly recomended
Friendly staff, welcome fruit plate, great pool, comfy bed. Overall great stay breakfast buffet was great the room service hamburger and pasta was not good.
Great hotel and close to downtown
Is a ok place .
I cannot understand why this hotel didn't have lotion body even when I asked for one.
We stayed at this resort for two nights when we landed in San Jose at the beginning of the trip and again for a couple of nights at the end of our trip before we flew out. The hotel has a nice pool and the lobby area is nice. The rooms are standard - not very modern. It is not walkable to downtown - we had a car and drove there, it was not far. Overall would recommend.
Everything Excellent Hotel service restaurants friendly employees thank you Barcelo
Check in was fast and staff was pleasant.
Beautiful hotel
Just a bit away from anything that you could walk to.
Wish I stayed longer here. No complaints! Very clean hotel
Stayed for the second time and will return for more...
Loved the lounge with the premium level access. Key cards lost access periodically (daily). Safe was locked out by itself. The Christmas buffet dinner sucked for $25 pp. Breakfast is okay. The pool, jacuzzi, and the saunas are nice.
Excellent Hotel and services friendly customer service
All thumbs up
This property is only about two miles from downtown San Jose but is quiet, with a nice lobby, excellent amenities including a large landscaped pool, health room with workout equipment, jacuzzis, steam and sauna, outdoor tennis courts and secure parking. An urban oasis.
Unbelievably Poor Customer Service at Reception Having stayed at this hotel for over 300 nights, I expected far better. Unfortunately, the reception team has turned a usually pleasant experience into a frustrating ordeal. Upon arrival, the staff member responsible for checking me in disappeared for lunch without a word. A kind and apologetic trainee tried to explain the situation, but I was left waiting with no assistance. There was only one guest ahead of me, yet their check-in took over 15 minutes. When I requested additional help, it took another five minutes for the manager to show up—without offering an apology. She almost charged me again for my prepaid stay, which I had to catch and correct. Things didn’t improve after check-in. Loud music blared until 11:30 PM, my room had no towels, and both my wife’s key and mine stopped working. Returning to the reception for help, we were met with arrogance, condescension, and unnecessary lectures about key card use. What’s most frustrating is that the rest of the staff—luggage, restaurant, bar, and pool teams—are fantastic. It’s the reception’s unprofessional and dismissive behavior that ruins everything. Even other guests I spoke to shared similar frustrations. To those staying here: Give a bad rating - It forces management to address these glaring issues. Unfortunately, I also found myself angry at “Mario,” one of the few kind staff members, as my tempere was…. From a guest that have stayed here since 2009 - NEVER AGAIN
Bel hôtel
Had us stay at a 2 star hotel nearby one night becausr they overbooked.
The staff is not nice and do not take care of you. With the exception of the chef and the dinning manager, people us not friendly to make you feel comfortable and well attended. We won’t never come back to this hotel.
A Wonderful Stay
This is the second time I’ve stayed here with my wife 3 years ago. I stayed here by myself for 4 night before she joined me and am staying a few nights more. We’ve loved both times. The staff is so friendly and courteous. Everyone so helpful. Love the pool area and the different restaurants that are apart of Barcelo. Love the view from our windows, the premium lounge on the 6th floor and who ever was playing the piano in the lobby.
Great place at a great price
I love it here. I've stayed multiple times. Centrally located.
It was nice . Great hotel to have a stay cation . The staff was cool and the happy hour was amazing … their manager Edwin was super cool .
Tropical oasis
A lovely property with well appointed touches. Truly a tropical oasis in the mindset of a city setting. Friendly a comodating staff.
Poor quality service and safety.
The stay was nice, everyone visiting stay here.
Internet crashes constantly. This has been an ongoing issue for months. Staff is not helpful and always blames on a third party provider. Situation is totally unacceptable for a hotel of this caliber. As a platinum level member of Expedia, this experience has me looking for other options next time I am in San Jose.
Is always an amazing experience. Premium Level is totally recommended
El hotel está entre los mejores de San José, aunque no tiene áreas circundantes para caminar. Con UBER o taxi se resuelve
Check in was delayed and correct rooms were not identified at first.
Cannot wait to book again
Costa Rica place to stay
Very nice and comfortable
Great Hotel.
I stayed at the hotel twice and had a wonderful experience both times. Lovely place to stay in San Jose.
Reservation bumped
We made a reservation a month in advance but when we arrived we found the hotel overbooked !! We the had to wait for s shuttle to take is to a B grade hotel with no hot water ! It was am unpleasant experience. Why could they not have emailed is in advance, to let is know that are room was no longer available!
Great
Good place for bussines travel
Extremely Disappointing
Here’s your revised review that follows the guidelines: The worst experience I’ve had at a hotel. I prepaid a month in advance through a booking app, and when I arrived, I was told there were electrical issues on the floor I was assigned. The hotel had arranged a room for me at a different property, claiming it was just as nice and had comparable amenities. That was far from the truth. The alternate room was not equivalent in quality, and the experience felt like a significant downgrade. When I raised the issue, Barceló refused to offer any compensation, stating there was nothing they could do. I also spent an hour on customer service with the booking platform trying to resolve the issue, but received no meaningful support. After a full day of travel, I was left feeling frustrated and completely unsupported by both the hotel and the booking platform. tldr; poor customer service, very disappointing experience.
Good location if you plan to go the airport, several options for dinner. Good facilities and helpful staff.
On arrival to this property I thought I would’ve had a very warm welcome especially that I was going to review this property on social media. Staff knew minimal English and gave me my room keycard without explaining where breakfast was, scanning keycard in elevator, lounge access or any amenities. Throughout my week my wifi kept logging out and I had to call them multiple time for a new voucher number. My keycard to get in my room had to be changed about 6 times because it wouldn’t work despite me keeping it separate from other cards or devices. Airport pick up lacked an extreme level of communication, they would say the shuttle is coming in 10 mins and it will show up 50 mins later, the drivers knew zero English. The room was very out dated despite being on the 6th floor. Only thing I enjoyed was the view from my room and their breakfast options. Would I stay here again? Probably not.
Excellent services
It’s a nice hotel
The hotel and staff were amazing
Facility has gorgeous pool with beautiful rainforest area. Lobby has ample space to sit. Variety of dining places too. Most staff are very friendly and courteous
Excellent customer service, understaffed at reception and room service
I would rate it at most a four star hotel. Staffs are unfriendly. Front desk took forever with checking in/out. Rooms are old and need refurbishing. Not a convenient location if you’re looking for food. There are 3 restaurants inside the hotel but they’re only open after 6pm. Nothing is close by its vicinity
Perfect getaway!
Good representation of local plants and nature. Nice facility.
Excellent trip experience
They do not honor expedia vip perks. Unfriendly staff
The best Hotel in San Jose
I enjoyed my short stay. The staff was helpful, the room was comfortable and I appreciated the ride to the airport.
Very nice hotel for a very good price!
Everything was great!
Great hotel and excelent morning bufet. Rooms are little bit aged, but fresh and clean. Large pool area and with BBQ and ALL you can drink. Nice atmosphere
They do not honor perks of expedia gold members
TV had to be repaired. Room phone did not work for rooms service orders. Maid came knocking at 8:30am to see if had checked out. She should be in touch with her management team, and not disturb us.
We were upgraded to a suite which was very nice for the money. The desk staff was helpful as we tried to get transportation to the airport. The bellman allowed us to use the shuttle since it was not fully occupied.
Excelente opción
Excelente opción precio / calidad / confort.
Very comfortable room. Loved the breakfast options and very easy to do room service and everyone working there were very friendly and helpful. Will definitely go back .
The property is great. The manager send a verbal message that they are bot giving any benefits to gold expedia members that they suspended it. They did not gave me any reasson
We had a problem with the pre arranged transport from the airport due to flight delays and heavy rain, but the quick and professional response from the staff quickly resolved the situation. The hotel is well placed with good rooms serviced by courteous and professional staff.
Barceló San José | Hotel in San José | Travala.com
Beautiful room and comfy bed!