Barceló Bávaro Palace - All Inclusive

7.8

Very Good

4023 Guest reviews

7.8

Very Good

4023 Verified Reviews

Read all reviews

Cleanliness8.4/10

Service7.8/10

Comfort8.4/10

Condition8.2/10

Amenities8.2/10

Friendly staffs

The property was very clean and well groomed. Maintenance staff were very friendly. There are no complaints about the property.

Everything is a little too far from main lobby/bars, also a service was a little slow and need some improvement on that. Beach area was pretty

Place was great! Always clean. The food was just ok and could be better! Would go back again

Very good.

After visiting Barcelo Riviera Maya, where he had an amazing experience, we decided to try the Barcelo Bavaro. Unfortunately the experience was average. Food was average at Buffett and about the same every single day. Plates piling up at the table, often need to ask for water or utensils or to clear plates. Staff could smile a bit more. Beach was nice and aquatic activities at the beach and kids aqua park were nice. One day, left our towels at the pool chair for swim and when came back towels were gone and policy was to pay 20$ per towel “lost”. Otherwise the building, gardens, pools are well maintained. Wouldn’t go back.

Loved this place.

Beautiful resort, excellent food, drinks, and entertainment. The pools and beach were landscaped and maintained immaculately!

Barceló Bávaro Resort provided an excellent stay for our family! Our room was spotless, and housekeeping did a fantastic job coming by daily to clean and provide fresh towels. The staff was attentive and made sure we had everything we needed. The food was great, with a variety of options to choose from. I highly recommend making reservations at some of the on-site restaurants—they are definitely worth it! Japanese Restaurants was great! The only small drawback was that we weren’t given a map at check-in. With such a large resort, it would have been helpful to have one right away. Overall, please don't believe all the negative BS comments, because we did, until we arrived here and saw it with our own eyes. Our family had a wonderful experience and would absolutely return! P.S. get rid of the stupid paper straw!

Friendly staff, clean rooms, great pool and beach

this was easily the cleanest and most well attended staff facility i’ve visited in the last ten years. fantastic experience. already wanting to visit again in the future.

Beach is beautifully kept and grounds are beautiful. I did get food poisoning on the 2nd full day,(I believe it was the nachos, I loaded up with guacamole, salsa, chicken and onions) kept me in my room for an entire day. The rest of the trip I was unable to eat or drink other than water, bananas and toast but I made the best of it. I was unable to sit through any reservations due to feeling ill so I can’t not personally comment on them, although my family enjoyed a few of them. My kids enjoyed the mini golf. The water park we stayed at for an hour, would not pay to use again. We enjoyed walking down the beach to the shops for souvenirs and my daughter got her hair braided. Our room was the family duplex, we absolutely loved it and the second bathroom came in handy. Not much nighttime entertainment, other than the 10pm shows which was late for us. We made it to one which was good. Overall we enjoyed our stay but I would not return compared to other resorts at this price.

Deben de poner más actividades para hacer dentro del resort, mejorar la música ambiental y poner grupos en vivos con música popular de RD.

Poor food and very disappointing

Awsome property!!

Great place highly recommended

Would not recommend Food no good and staff is rude

It was great, but the Mediterranean restaurant didn’t have a lot of food.

Nice safe and very well maintained property. It has beautiful views and may dining options

I stayed as a VIP and there was nothing VIP about this resort. I initially booked a family duplex and was given a completely different room so I had to pay for an upgrade. I am from NYC so I understand my expectations for food may be a little higher than average, but the food was absolutely disgusting (both at the buffet and at the restaurants)! Staff was extremely unfriendly.. You would think they might care about service when working for tips but not at all… The sports bar smelled like complete garbage, nothing special about any of the other restaurants either. Casino is only open from 3pm to 3am and there is nothing to do when it’s raining (bowling alley costs additional fees). Typical all-inclusive experience with people reserving chairs by the pool and on the beach without sitting at them for hours, people were having to sit on the ground (including myself) to enjoy the sun (without waking up at 7am to reserve chairs). Very limited entertainment from what I’m used to.. Expected some kind of music and fun going on throughout the day. Servers don’t come to beach at all and lines for drinks were always extremely long.. Check in and check out took at least 40 minutes both times.. Tried making dinner reservations which took another hour because they wouldn’t let you book for the entire week. The AC in the room didn’t work and the TV box was hanging with loose chords behind the tv on the wall.. and there were opened drinks in the fridge.. it just looked sloppy.

I seen a roach in the buffet. The staff member tried to kill it.

Overall, my family had a great experience. The staff was excellent, and the beach was the best part. The kids really enjoyed the water park. The food was good, but the quality could have been better. Everything was clean, and the entertainers were very talented. The only downside was that people were smoking everywhere. While the staff did a good job keeping the area clean, it was still bothersome. Fortunately, since the area is open, it aired out. I still recommend this place and will definitely go back.

Our trip was wonderful. People were fantastic. Property beautiful. My only points would be some of the restaurants were not great and some of the rooms need some updating.

I recently stayed at Barcelo Bavaro and unfortunately, my experience was not up to expectations. Upon checking into my room, I noticed a strong, musty odor, and upon further inspection, I discovered visible mold in several areas of the bathroom and near the air conditioning unit. This was quite concerning, as I was expecting a clean and comfortable environment. While the hotel’s location and amenities were convenient, I cannot recommend staying here until the mold issue is properly handled. I hope the management takes this feedback seriously and works to improve the conditions for future guests.

Birthday Celebration

Great friendly and clean report. The resort offered plenty of activities and food options. There was no need to leave the resort unless you wanted to visit the local community which i highly recommend. The golf staff Yessica was outstanding! I had been calling the Lakes Golf course for weeks proir to my arrival to schedule a tee time to no avail. Yessica was able to squeeze me in for a tee time to celebrate my birthday. My entire trip was to be able to play golf on my birthday and she made it a wish come true. Yessica was also able to find me another opening to play the following morning. Yessica’s above and beyond call of customer service made my birthday vacation one of the best ever! The entire staff was very professional and extremely friendly!

Resort was beautiful and clean.

Food okay, both Labrisa & Lafuente restaurants very good. Very limited english by staff. Welcome/check had no beverages and food. Little or no info, hetes your room number and a map. Never seen that anywhere else Punta Cana or mexico.

Great all inclusive property

Building Rooms in tower 5 and 6 are nice. In building 4 outdated

Its alot of walking around the property

Absolutely terrible. Everything and little English so couldn’t get anything resolved. Flight got cancelled so I had to pay another flight home. Extremely disappointed

Extremely clean with many activities

The resort, beaches, and staff were Great. The food had some room for improvement but overall it was a Beautiful place.

En general me encantó el resort, la gente es súper amable y la comida en general está muy buena.

It was excellent with the exception of food.

No me gustó este hotel en ninguno de los aspectos.

Good

Service - Excellent service, if you take care of the staff the staff will take care of you. Cleanliness - Out of 5 stars i would give them 4.4, keep in mind the place is massive. Where could be improved - The beach, picking up the weeds from the ocean, even know they did a good job for the most part there is room for improvement. Restaurants - They require you to go and book them after checking in, this process is outdated and time consuming. It took us over an hour waiting to make reservations, on top of that we were told we can only make three out of the four nights. The Restaurants were decent however we stuck mostly with the buffet. Hotel - The main lobby and other public areas are huge and have plenty of space, the rooms are outdated and in need of an update. The theater was unbelievable. I would definitely consider going back, i just hope they update the rooms.

I had to pay extra for all activities they have including waterpark, no extra beach towels were given, I wanted one more towel to cover my self on the beach for afternoon nap and the towel was not provided. All drinks alcohol and non alcohol are not good at all, not even average.

Worst experience ever in all my years traveling. We had to wait 1 hr to even make reservations for restaurants and even then they had no availability. The buffet food was so bad and not to mention all inclusive but still have to pay for room service. Had to order food from outside hotel cause it was so bad and even then i had to pay a taxi to leave property to pick up cause they dont let delivery in. They dont even offer a cart. They make you pay taxi $10 to pick up. Sure ibhad bed bugs considering i woke up with bumps and itching. Scenery was amazing. Neber seen such miserable workers. They dont smile or greet properly. More like attitudes then anything. I can go on and on aboit this place.

Everything about the stay was amazing. The staff, the shows and the amenities. The only downside was the outdated rooms. The rooms need a little update, but other than that it was great!

The food was very bland had to go out the resort to see if we still had taste buds or corona

Poor service

Room access key did not work 5 times. Ac had problem first night. The plug out of wall. The floor was totally wet because a/c humidifier wasn’t working at the beginning. Waited for 45 min just to make dinner rezervasyon at customer service desk.

Service in a la carte restaurants were subpar. Were served by multiple servers during the meal but nobody really took care of us. Quality of food is bad around all restaurants we dined at.

The best part was the suite with beachfront access and private jacuzzi

I booked this trip for my husband. His friends and my husband said it was a horrible experience. They said practically there weren’t any decent food on the buffet. A few a la cart restaurants didn’t serve decent food either. There wasn’t any selection of liquor at the bars. They ordered the same drink several times, every time it looked and tasted differently. Special local drink “mamajuana” came from suspiciously looking plastic gallon bottle without labels. Not to ruin their vacation they said they were just laughing all day to cope with their horrible food and drinks selection. As regards the staff employees were very nice, courteous, and accommodating.

The property is very nice, but in need of updates. There was little to do besides the beach which is beautiful but with lots of seaweeds. Entertainment at the property was almost non existent except for a show at 10pm each night. The room staffing was the best. The biggest issue of all was the food. Everything we had was very bland. The buffets were crowded, noisy and usually full of dirty tables. By the time we found a table, our food was usually cold. The food staff really didn't seem very interested in doing their jobs or with friendliness. Most others that we talked with during our 9 day stay had similar thoughts regarding the food experience. At one time, this may have been a 5 star, but it's now a 2 to 3 star. We will never go back.

Pretty place but crowded.

This properly is ok. Its pretty quiet

Not Vegetarian-Friendly & Needs Upgrades We recently stayed at Barceló Bávaro Palace, and while the property is big with a great location, our experience as vegetarians was disappointing. The buffet had vegetarian options, but cross-contamination was a big issue—tongs were not properly used, making it hard to eat safely. Among the specialty restaurants, Mexican was decent, but Italian and Spanish were awful—we couldn’t even swallow a bite. Another major issue was the stale odour in dining areas (except the restaurants), possibly due to carpets or poor ventilation. It was so unpleasant that we had our coffee and bread on the patio to avoid feeling nauseous. The resort is visibly old, with some renovated areas but not up to modern standards. Staff were helpful, but the outdated infrastructure was noticeable. Housekeeping was good, but the bathroom design was poor—since it’s open, the corridor would get wet after every shower and stay that way until the next day. While the location is great, this resort is not ideal for vegetarians. Food options were disappointing, and the dining atmosphere was uncomfortable. With so many better options available, we wouldn’t return. Rating: 3/5

All is good

I think the staff in general where very attentive.

The resort was fantastic. Staff was friendly and helpful. Dining options and schedule were great.

I received the VIP LETTER the last day of my stay so no benefit The food was big buffet but not clean , very busy, food quality not good but big place Service was busy so when you call for coffee you have to wait 30 min or the server forget you have to call otherone Bathroom shower floding Big property can transfere by train Night show was moderate

Safe and fun

Staff appeared bored and were slow

Great

Great!

Me and my husband went and honestly we cant wait to go back. Everyone was so sweet and welcoming at all times. The food was alright not too bad and the pools were nice and clean. This is definitely our go to place as they do have the adult side only that we had access too. Check this place out you will not be disappointed!!!!

Everything was excellent about this place I want to go back again and again. There is only a little bit of sewage smell around the sports bar outside. And it would be nice if you could play pool or bowling without being charged. Would also wish that they would not charge to go into the wave pool water slide area. Everything else is fantastic

This resort is the total escape destination for me. This was my 2nd stay in 8 months time, and I'll be back again in the Spring. Secluded, quiet, all amenities surrounding you.. The beach the pools the dining. I've no reason to even consider another property.

The food is amazing, room was always clean. Pool was great. You could tell the staff were overwhelmed as it seemed over-crowded. Dining times were so late, it made dinner not enjoyable. Never towels available at the pools.

I saw rats and garbage on the beach

Nice service

Excelent staff

Excellent

Overall 7/10 - short drive from the airport - nice staff that welcomes you - very big resort, too big as fo my personal likings. We. Like smaller places but again that’s personal opinion. - great activities - small Cassino, nightclub, activities all around , 4 pools one for adults only but hard to get a spot - great spa, we used it twice and it gives you an access to the quiet pool, if we knew we would have booked spa each day if the stay and just stayed at the spa FOOD - ok, the buffet food was better than the restaurants.we tried steak place - very average, next night Spanish - nothing special, then Mexican - again average Buffet food was really good, lots of options for everyone, staff cleans it quickly so you don’t have to look at dirty tables all around - hard to find a spot on the beach or by the pool during peak hours- not hotel fault but again comes down to a big place with lots of people - great bar and super nice bartenders at the bar where night shows are, well recommended - hotel took a bit dated, but clean, nice tub on the balcony we used it once. The shower is in the room with the bedroom not so much privacy. Not a problem for us as married couple but I guess for some it might be difficult Would come back with a bigger crowd next time to enjoy all the amwnities

Barcelo is a good all inclusive option but there are certainly better ones. Food was okay. Little frustrating trying to make reservation dinner. We checked as soon as we checked in and could not get a time earlier than 9:30pm. Also, room service was not included.

Estuve 4 noches con mi novio la pasamos excelente. El hotel y las habitaciones muy limpias, el personal muy agradable con nosotros con exception de dos restaurantes. Vamos a volver al hotel en nuestras próximas vacaciones muy recomendado.

The theater was amazing the buffet was absolutely perfect. The pools and beach were neat and clean and beautiful. But in the room it was not the greatest it was dirty, tv was broken, lights wouldn’t turn off, and was very humid inside. But overall it is a beautiful resort with lots of food and so much fun activities to do.

We went there for a relaxation and to unwind. This is our 2nd time here and so we knew what to expect. We did lots of walking along the beach from one end of the resort to the other. We enjoyed the all-inclusive food and drinks. We recommend the Hoya 19 and La Brisa for dining options, as out of all the ones we went to, best food and service. There were a few little things that we noticed that were unpleasant, like the plumbing wasn't great for flushing toilets, didn't always flush completely. The resort could use updating, but it was clean and comfortable. We were there to relax and enjoy the beach, which they did a great job with the seaweed to keep it cleared off. I'm a picky eater and I did always find enough food for me to enjoy, my spouse had no issues finding and trying things, especially the deserts. I would definitely go back and would recommend to my family.

The division on the different area on the hotel

The food was less than desirable…. But if that’s the only thing that’s not too bad

Their food is not good in the bathroom they smelled

Me and my husband loved this resort, service was excellent, food was oki I am a little picky but it was fine. You have free drinks all day, free beach towels, We did a lot of exploring and we booked all the excursions in the hotel, the prices were a little high compering with the deals that we found in airport, but we were a little scared since it was our first time and we have a lot people saying that wasn’t a safe country my opinion it’s safe next time I will explore more. Overall we did enjoy a lot! Thank you

The food was not good and difficult to make dinner reservations

I’ve been to many all inclusives in many different places including DR & I have to say the staff here was underwhelming. Not very friendly, or attentive, aside from Milton! The rooms were cleaned very late in the day when we wanted to be getting ready for dinner. The pools and the beach were great. We had an issue with our outdoor hot tub which was fixed within a few hours. Not many activities. This resort is good for families. The sports bar is a great touch that is open 24/7, smaller food options but we are lunch there daily instead of the buffet. For the price I would recommend.

Property is amazing service and food is average

Room we were originally booked in was a mile away from beach or main pools and restaurants. We were moved with an additional charge to a small room but easier access to beach. Communication was difficult. It was hard to find employees that spoke English. The buffets were basically the same thing every breakfast, lunch and dinner. The beach on resort property was cleaned every morning at 7am, watched sunrise daily, but just pass the property signs the beach was inundated with garbage, empty plastic bottles and household items.

245 dollars extra charge

Beautiful place with very attentive staff on every corner,I play a few rounds of golf and the staff on the course was very friendly socially Esequiel

Outstanding property, food and service is outstanding, already planning next trip at same location

The hotel is gorgeous. The rooms are really nice; the only thing is, there is not much bathroom privacy, so beware! There is so much to do at this resort. Be sure to visit each restaurant; they are all beautiful. Make sure not to miss the shows. My main complaint is the food and some of the staff. The food was mediocre, lacking flavor; the meats were overcooked and fatty. The coffee and soda machines would break down; the smoothie stand would always run out of fruit, and some staff seemed bothered when asked to make a smoothie. Unfortunately, I got food poisoning on my last day there and suffered for three days. I would recommend this resort if you are okay with bland food and accept the risk of getting sick.

Hoyo 19 I had the worst customer service experience ever they don’t even want to serve me and their faces were the worst part

Very good

We recently stayed at the Barcelo Bavaro Palace in Punta Cana and had a wonderful experience. The resort is beautiful, well-maintained, and incredibly clean. Our family room was spacious and comfortable, perfect for our needs. One of the highlights was the wide selection of restaurants. The food was excellent, with plenty of options to suit all tastes, making dining a true pleasure. The staff was another standout feature – they were friendly, welcoming, and went out of their way to ensure we had a great stay. The only downside was the high prices in the resort’s stores, so keep that in mind if you plan to shop onsite. However, this did not take away from the overall experience. We would definitely recommend Barcelo Bavaro Palace to families looking for a relaxing and enjoyable getaway!

Beach and our our room was good. All the other things need lot of improvement.

It was my first time at this property and stayed premium. The TV in the room was not working properly and couldn’t connect to my laptop. The safety deposit box was not working at all. The bed was nice but the room seemed old and worn out. The service was okay but all the staff members seem not happy. They didn’t even smile when are eyes met. The food wasn’t that good except the French restaurant which charge $50 extra if you are not premium. Lamb Chop was good. Red Snapper was pretty good too. And the food from Room Service was decent. Spa was good with hot tub and saunas. The didn’t serve top shelf liquor so it’s probably a good idea to bring your own if you are looking for top shelf liquor. The golf course pretty good and the guys there were nice and helpful. And the price for a round of golf was very reasonable. Overall, it was a mediocre resort and probably wouldn’t come back here unless for a round of golf.

Property and staff were amazing

Everything was great except the majority of the women staff were unapproachable and not friendly. The food in every restaurant was horrible and had no taste. The soda was watered down and even the piña colada was watered down. Beautiful resort with so much potential but food and staff need major work!

It was nice ,clean and quiet.

Female staff need adequate uniforms

I hate to complain about these places because they are all good and competency is fierce, so I will just do about one thing: I do not like the uniforms of the female staff. White, short, tight dresses look overly sexualized and uncomfortable. I’ve seen more than one host talking to them while holding or hovering her hips and More than one staff adjusting and pulling their dresses down. On the other hand, male staff look very elegant and comfortable with their full white shirts, long and airy pants. Also: what’s the need of having name tags with their full names? There is a lot of people who can stalk and misuse this info just because they did not came to their tables fast enough. Done with complaining. Now let’s just compare: of the three different resorts I’ve been in the area, I’ve had better service (without being fastidious) and had access to cleaner beaches. To be fair, the place is huge and I’ve visited this resort on the peak of the high season, so there’s probably something to do with that. They manage really well a full occupancy, without making me feel like a bee in a hive.

Good

We had a great stay, the grounds are beautiful and well maintained. Every view is stunning. The trains that run around the resort make it convenient for getting around or for simply riding around to see all the views.

This was the worst all inclusive I have ever stayed at. We took our family to this resort in hopes of a nice family vacation with another family. It was nothing but terrible. Our check in process was smooth and we were taken directly to our room and everything after that went down hill. Our room was dated and run down to begin with. But we could get past that, however later that evening my five year old son and husband were in the bathroom and shut the door behind them and it locked without them touching the lock and then were locked in the bathroom. Thank God my husband went in with my son otherwise he would have been locked in the bathroom by himself. We tried to get it unlocked and it would not unlock. We had to call the front desk and they did not come for over 30 minutes to get them out. Next, the food was just absolutely awful. We are very adventurous in our food and nothing tasted good. Even our most basic option of an omelet was horrible. I have a gluten allergy and could not find anything that was labeled as gluten free so I was very limited in my options of what I could eat for 7 days. That leads into the next problem is that no one spoke any English or even attempted to try to communicate. We used the limited spanish we had to try and communicate but there was no effort to try and communicate with us. I could not communicate with anyone about my allergy to even try to help me find something to eat. We even had someone with us who spoke fluent Spanish and they still

Everything from check-in to check-out was great . Very nice staff , clean property, always someone’s available to help you.

Very nice and safe

This is a beautiful resort. Plenty of chairs by the pool and beach. Lots of open air areas to sit out of the sun or rain with views of beach and property. Enjoyed the one show I saw but they started at 10 pm, later than other resorts I’ve been to. Staff were pleasant but language was a barrier at times between average and good or excellent service. Service was sometimes slow at breakfast and lunch for resetting tables and getting coffee or a drinks. Overall we enjoyed our stay and would recommend this place to our friends and family.

The best resort stay i could have asked for.