Very Good
4023 Guest reviews
Carretera Bávaro Km. 1, Punta Cana, Dominican Republic. See map
With a stay at Barceló Bávaro Palace - All Inclusive in Punta Cana (Bávaro), you'll be a 4-minute drive from Cocotal Golf and Country Club and 8 minutes from Bavaro Beach. This all-inclusive property is 12.6 mi (20.3 km) from Punta Cana Beach and 16.8 mi (27.1 km) from Macao Beach. Make yourself at home in one of the 1402 individually decorated guestrooms, featuring refrigerators and minibars. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Punta Cana? This property has 123786 square feet (11500 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
English
Italian
French
Spanish
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Conference space
Laundry facilities
Arcade/game room
Garden
Free breakfast
Nightclub
Children's pool
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free use of nearby fitness center
24-hour front desk
Business center
Porter/bellhop
On private beach
Full-service spa
Spa treatment room(s)
Meeting rooms
Sauna
Wedding services
Children's club
Pool umbrellas
Billiards or pool table
Area shuttle (surcharge)
Number of restaurants - 7
Conference space size (feet) - 123786
Conference space size (meters) - 11500
Golf course on site
Tennis on site
Waterslide
Number of outdoor pools - 4
Conference center
Outdoor tennis courts - 4
Snack bar/deli
Turkish bath/Hammam
Free self parking
Number of bars/lounges - 8
Number of poolside bars - 4
Number of coffee shops/cafes - 1
Water park access (surcharge)
Beach sun loungers
Pool sun loungers
Beach towels
Terrace
Babysitting or childcare (surcharge)
Children's club (free)
Supervised childcare/activities (free)
Evening entertainment
Pro shop
Banquet hall
Wheelchair accessible – no
I damn
Excelente lugar para vacacionar en familia
The property itself was spacious and variety on things to do - the staff at the Casino Bar and Sports were good and attentive and took good care of our group. The food and the other hand was sub par - steak over cook and most of the time the food was not hot and fresh - the coffee was subpar awesome especially for it being the Dominican Republic. The maintenance of the electric components like outlets and switches was a hit and miss and several did function correctly or sometimes did not work at all. Some of the staff was also not courtesy or attentive some would not even return a good morning. My expectations were set high as I saw it was considered a 5 Star property and I was disappointed but we made the best of it as we were celebrating a birthday with a group of 25.
The room had smell.
Un hotel con hermosas facilidades, buena comida, limpio, seguro. En nuestro caso el joven Cesar Guerrero de Guest Experience hizo que nuestra estadia fuera placentera y se mantuvo al pendiente de que estuvieramos bien, nos ayudó con las reservas de restaurantes, etc. Recomendado
We like the place so much , people was so nice and welcoming. The resort is big , they have to put more effort in the food they offer at the restaurants everyone Taste the same there is not flavor like Mexican food or Italian
Lovely place!
This is our second time staying at this resort and it won’t be our last. There is so much to do here at the resort. The staff is extremely friendly and helpful to make your stay the best. I can’t wait for our next trip here.
Besides the staff been very careless in the restaurants. It was impossible to use the restaurants options because they didn’t have any reservations available for the three days we went. That’s on one side. On the other hand, I have a very serious complaint. They have inside the premises in the sublevel of the main building agencies where you can buy tours and transfers. I bought the transfer out to the airport, they wanted cash! Since I saw they have office and inside the hotel I paid 40$ to this company BD experian but the car never showed off that day there was nobody in the office and he answer the phone without any explanation I ended up taking a taxi. And lost 40$ the hotel shouldn’t have this type of people in their premises.
Excellent
The hotel is very clean and staff are always available. The only thing I suggest is to change the food.
The food isn't good. They gave my room key to another guest. I called to complain. When I went to the lobby and they only gave me the key, they sent me to the reception. The guy told me I couldn't complain because the manager wasn't there. Aside from that, even when I called him, he ignored the problem with my room. It's not safe.
Beautiful beach, and nice pool. Food needs to get better.
Nothing
In one of the furthest rooms on the property, getting to room was not convenient. Buffet food is cold and underdone. Guaranteed 4 sit down dinners and somehow only able to make reservations for 2 nights.
We try to go every year. Great beach! Love the palm trees on the beach for shade.
Beautiful beach.
Awesome place to stay with family!
The staff were not friendly. The food was subpar. I won't be back.
Beautiful property and very clean and well maintained. Down side was by far the food and especially the service in the evening restaurant.
Lots to do and very kid friendly. The rooms were decent. And they had a lot of dining options. The buggy excursion through the resort was awesome
Would not recommend.
Food there was horrible. The French restaurant was not even close to being French food. Margarita tasted like finger nail polish removal . Pina Colada tasted like water down sun tan lotion. Buffet was awful except for very few items. All the bread was stale. Hard to get coffee or water served to you. Hard to get lounge chairs unless you got up at 7 am. Who wants to do that. Paid for two rooms got one room. I could go on and on. The scenery was beautiful. Excursions are expensive. Their sausage was fried salami. No real sausage. The red meats steak were good. Pedicure manicure for the ladies sucked. Polish comes off withing a hour. Horrible. Decent gym. Japanese restaurant was the best. But not the greatest. Disappointed but it was relaxing. Better than work.
Good hotel , excellent beach and pools. Good food but service can be better
Awesome trip we enjoyed very much !!!
Great resort. A lot of things to explore. There is no hassle. Area of improvements would be english language understanding from staff and streamlining the registration process.
I was deeply unsatisfied with this resort. My room was not clean or sanitized properly, mold found in the room. Food prep areas not kept clean, food was not labeled the food was terrible quality and our large party of people everyone had complaints of stomach issues while multiple others threw up.
it was lovely
Ana Bonilla, our Guest Experience Ambassador, was great! Great resort with plenty of on-site activities for the kids and family. The wife loves the fitness center! The family enjoy the pools and water park!
It was our first time in Punta Cana, and the expedience is beyond my expectations. Resort is beautiful, well maintained, gorgeous beach. Food is excellent. We will definitely go back again soon.
The property was nice and for the most part convenenient. I did not like having to make repeat trips to the concourse for drinks because the surroinding bars around the VIP area closed at sundown. So if you pay for the larger sauite be advised that youll need to keep your minifridge well stocked.
Nice, clean room, nice pool areas, restaurants and bars can do a little better on cleanliness.
0
Everyone that we dealt with from David the manager that was on top of trying to help us out anyway he could. The servers we had different ones since we went in a group for our cousin’s wedding they were all great. The cleaning lady that I didn’t get her name was so helpful and nice always asking what was needed as well as Josefa and Fabiola that did the entertaining part by the pool they were great. The hotel had a little bit of everything which was excellent for adults and kids. Overall enjoyed the stay and, will be recommending.
sanitary conditions, mold in pillows, air conditioner not working, non-human conditions, health hazard
I wish the resort had any soda. The machine did not have any since the day we arrived. However our mini bars and the bars had them so we would have to order it. We didn’t get any VIP access even though it was part of our selection.
Have to say that i am dissapointed with this hotel Read all the reviews and they are good why dont know is nothing like in the reviews From the first day we arrrived at the check in you could tell the guest service was poor and tored of helping people checking in . They would not show guest arroind the amentinties restaurants and all that coes in the package They just check you in and thats it your problem We didnt had much option with a toddler to go eat because you need rezervation We got to the room i can tell they need alot of updates ,the cleaning lady was very nice she asked about all we need we shoudl let her know milk for the baby crib also whcih at the check in they didnt even tell us we could get one So we tip her because she showed interest and willing to help with our needs during our stay . Service at the buffet in the morning and noon very bad No one really acres to come bring you drinks Clean the tables , Food can be better also No one come in the beach to ask for drinks Restaurants are way to far from the beach Very hard with a toddler to walk so far to go eat The reaervation for international cusine was ok but the service again very poor The only good servixe you would find is at kyoto , espaniol and mexican. Very dissapointed its like a self service resort definatelly not going back And suprised that this hitels has good reviews Be carefull before you book is not what it says in the reviews Adults only yess is good i heard
I stayed at Barceló Bávaro in Punta Cana for 5 days with my 17-year-old daughter. The experience as a whole was deeply disappointing. I've stayed at many resports and I'm not an uppity person but this was by far the worst vacation I've experiences in my life. Upon arrival, we were given wristbands that served as room keys, but they didn’t work. After a long, tiring walk from the main building to our hotel (led by a bell boy), we had to walk all the way back to have the bands reset. To make matters worse, we were initially brought to the wrong room, adding to the confusion and frustration. Our room was just okay, but the bathroom was problematic. There was no privacy glass transparent doors for both the toilet and shower. The sink dispensed only hot water, which caused me to burn myself multiple times. Mold was present in the shower, and the blow dryer and shelves were coated in dust. Towels had yellow stains.The food experience was just as underwhelming. Many buffet items were cold and dry, and I felt sick after eating. Even the reservation-only restaurants failed to impress. Our dinner at Kyoto on April 16 was particularly awful. The waitress was rude, dismissive, and visibly frustrated when we had trouble with the digital menu. The language barrier was also a major probelm because when I complained to the staff, they didn't understand anything I said. Run far away from this place. Don't spend your hard earned money here.
Bueno pero el check in terrible
Nice beach, able to see sea turtles in our swim area wirh out snorkeling equipment
Muy buen hotel y excelente servicio, ideal para familias con niños pequeños
Everything
Excellent hospitality and great place to have fun with family.
It was a tropical paradise. Literally a dream come true.
The suites were small no privacy to change clothes only a small bathroom with no lock a small shower . There for 5 days room cleaned only 2. Iron never worked called 3 times They never came. BUT the rest of the resort made up for it
It was a good experience, but I was disappointed at the conditions of the room. There was an area in the bathroom and on the hallway that was always wet. When I let them know about it, they just sent cleaning services to mop it even though I told them it was a plumbing issue. I had to call them again, but nothing was solved. When I asked to change room they said there was none available. The corners, decorative items were all dusty as well. To end on a positive note, entertainment, food and overall experience was good
Amazing stay ! Can’t wait return
Excellent food variety, room service and amenities . Lots of entertainment activities
Service received from employees was oustanding
Everything about the resort is beautiful, the rooms are a bit outdated in some parts of the property but overall great hotel.
Service in the restaurants should be better, most of the time they didn’t understand what we were saying or helped us get drinks etc… Concierge is amazing ! Nicolay helped us so much, the vacation tour lady was the best and the girls in the kids club too! The music around the pool should be better. But we had so much fun and we love Barceló resorts.
A lot of the workers in food service were not friendly, looked miserable and lots of times never had any utensils for u other than reservation restaurants .
Excellent hotel, friendly staff, would come back again
The people that work in the hotel are trainnig to lie to you. The internet is not good enougt for work. There are no help from the front desk and they try to make you expend your money in things that they suppose to provide. The all inclusive is not really all there are a lot of things that are not include. And you need to paid $5 usd just to get out of the hotel because they do not allow people from outside of the hotel to pick you up. So if you have an activity bougth outside of the hotel you need to paid 5 to get trasportation to the outside gate that is really far for walk
Food is great
It was safe convinian but I expected better food from the local food and more seafood
I want to said thank you so much to my Butler David he was every day on top of my service everyone was so special
We booked 6 months in advance for a party of 11. Our rooms were suppose to be together. We were all in different building. Birthday cake had the wrong persons name on it. Nothing was how it was suppose to be. The staff were rude and didn’t care. Nobody understood English. Food was not great. You get what you get. If you are trying to plan for large groups NOT recommended. We contacted the resort multiple times prior to arrival to confirm booking. Not a place I would choose to return. The service was crap yet everyone expected a tip!
Great dining options with lots of seafood available.
Everything was excellent
Good value for the money, will be back probably. Relatively good service too
Everything was great, food could have been better
I absolutely loved this resort definitely coming back!
This resort was amazing, the food, the room was very clean a lot of things to do. Best vacation ever.
Would definitely stay there again! Great staff/service, very clean. Had an amazing time!
Property is very nice, are personal representative Victor was very helpful, Victor was always there for us when we needed any help.
.
This was our 3rd time there and still there was so much we hadn't seen before like the Adults only part of the property, golf course, and water slides. Just the train ride back to the Junior suites where we were staying took 30 mins from the main check in area. Such a big resort with many wonderful amenities. We will be coming back again, this time we will bring our daughter to enjoy this wonderful hotel.
The language barrier being from the Us was pretty bad. Food was Mediocre, but expected when they are cooking in mass amounts. The resort itself was beautiful.
Bang for the buck! This was our first time at Punta cana and couldn't have chosen a better deal and all inclusive resort. The food was amazing, the staff was amazing and the ambience was amazing. The property is hugeeee and there is transportation available within along with plenty of activities. Recommended 10/10
Amazing! Beach was great and staff was super friendly. Stay here.
The check in process was seamless and quick, even for our 11 people group. Nikolai did a great job with the restaurant reservation. The staff at the Santa Fe steakhouse were amazing for my mother's birthday celebration. Thank you very much!
Beach was wonderful, well kept and very well secured. Spacious pools and plentiful restaurants with very good food. Main buffet was large and accommodated the large number of people. Only complaint was rudeness if the other guests. Check in and check out was efficient. Only drawback was our room location due to how large the resort was. A sweet little train shuttle went around the resort continually to transport guests to the main building.
The beach was the nicest. Food not great
La propiedad que es para los socios es muy buena pero la regular aunque tomes vip no es buena, llegamos y había una cucaracha caminando por El desk de la habitación, no funcionaba el teléfono, la televisión , el mueble donde estaba la heladera y caja fuerte la puerta tenía la bisagra rota y se caía, las sábanas súper duras .no soy de poner malas notas pero esta vez fueron muchas cosas juntas, ya es la tercera vez que vamos las anteriores muy buenos los cuartos pero esta vez no 😟
En verdad lo recomiendo Todo estába en orden u el servicio de primero desde el check hasta el check out Recomendado al cien por ciento
This is a great all inclusive, for family or couples, beach front, easy to walk everywhere, great food and drinks, great services! The rooms have great space and the bed is very comfortable!
Great place to spend vacations !
Food not the greatest everything else was good
We stayed in the Junior suite premium room. The pictures on Expedia don't do justice. It is so beautiful. The view from the room is to die for. The servers are very helpful. The kids club staff is very kind. However I took off one star because there was no var by the beach. Also no servers taking orders or serving at the pool or beach. Its self serve so for every drink you have to walk to the bar stand in a line to get drinks. Also 24 hours resteraunt for snacks is very far from the veach or pool so please take disposable boxes and stanley cup especially if you have small kids. I was hitting 10000 steps by afternoon just to get drunk lol..... Irony
Great vacation destination 👌
The only entertainment we didn’t like was the show it was to late and they should make it more fun while invite the guest to the activities
We've really enjoyed our visit at Barcelo Bavaro Palace. I believe our room was recently renovated. I stayed with my husband and 2 young adult kids. I'm glad the double sinks, camode, and shower were separate. We enjoyed meals in all the restaurants. They have seafood, steak, Mexican, Spanish and Japanese Restaurants. My personal favorite was the Kyoto the Japanese Restaurant. Ani from the entertainment team was so fun and friendly. We really enjoyed our time with her. They had so many different activities throughout the day for all age groups. The shows in the evening were so fun and interesting to watch. Thay have free stand up paddle boards, kayaks and paddle boats. They also offer more activities for an additional cost.
Nice experience
Great room, bed was wonderful, very comfortable. Food was amazing, many options. The hotel is incredible, lot of space for walking, great to have a train for moving internally. The internet is not good, bathrooms don’t work well because of the design. The check in was very slow. Staff is very friendly but delayed with everything. TV service is very poor. In general really good experience
Las instalaciones son de buen tamaño; la ornamentación y los detalles en la arquitectura saltan a la vista. La comida en los diferentes buffet no es exactamente buena, pero tampoco mala. La atención y amabilidad de los que atienden es regular.
very nice stay
Definitely stay again
Everything is great
As many times as my family and I have stayed at Barcelo Bavaro Palace, we always have the same experience, an excellent one. Barcelo is one of the best resorts and their service is probably one of the best.
I recently traveled with my family and stayed at your resort. We enjoyed a clean and safe environment with excellent food options that catered to everyone. We had a fantastic time and will definitely be coming back!
Excellent
The property was beautiful, and we enjoyed our stay.
Can see why it’s so much cheaper than other all inclusives, food was not good, staff not very friendly and hardly anyone spoke english.
My 2 bedroom smell bad and customer service was not good.
Excelente gracias vuelvo pronto
Family Trip
Beautiful views! Room was comfortable with our view to the golf course. Pools were very clean. Steak house was good. Lots of food variety at the buffets but must of the time the food was not hot unless it was being cooked at the moment. Bartenders excellent! Night shows and club DJ’s were not good. Maybe because it was spring break week. Not sure.
It’s nice🌟🌟
Very pretty and comfortable
Clean and 24/7 food and drinks. Safe for families.
The services
Barceló Bávaro Palace - All Inclusive | Home in Punta Cana | Travala.com
Everything was perfect. Food was delicious