Alean Family Resort & SPA Doville - All inclusive
8.4

Excellent

6 Guest reviews

8.4
Excellent
6 Verified Reviews
Read all reviews
Cleanliness8.6/10
Service9.4/10
Comfort9.0/10
Condition8.6/10
location10/10
Neighborhood7.4/10

26 Simferopolskoe Highway, Anapa, Russian Federation. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
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See map

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Hotel Description

Located in Anapa, Alean Family Resort & SPA Doville - All inclusive is a 5-minute drive from Central Beach and 5 minutes from Rynok Market. This all-inclusive property is 3.1 mi (4.9 km) from Tiki-Tak and 3.1 mi (5 km) from Aquapark Golden Beach. Make yourself at home in one of the 404 guestrooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a train station drop-off service.

Hotel policies

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: RUB 30.00 per person, per night

We have included all charges provided to us by the property.

You need to know
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
  • Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. All guests must show a valid passport. A birth certificate should be presented for children younger than age 14.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Self parking fee: RUB 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Russian

English

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Beach services

Smoking areas

Childcare

Business facilities

Transportation services

Other

Elevator

ATM/banking

Concierge services

Gift shops or newsstand

Airport transportation (surcharge)

Coffee/tea in common areas

Laundry facilities

Arcade/game room

Garden

Library

Free breakfast

Safe-deposit box at front desk

Spa services on site

Free newspapers in lobby

24-hour front desk

Business center

Full-service spa

Spa treatment room(s)

Steam room

Sauna

Designated smoking areas

Pool umbrellas

Billiards or pool table

Number of restaurants - 2

Number of meeting rooms - 1

Waterslide

Number of outdoor pools - 5

Outdoor tennis courts - 1

Snack bar/deli

Turkish bath/Hammam

Bicycle rentals on site

Self parking (surcharge)

Number of bars/lounges - 1

Number of poolside bars - 1

Number of beach bars - 1

Number of coffee shops/cafes - 3

Free beach shuttle

Beach umbrellas

Beach sun loungers

Pool sun loungers

Terrace

Babysitting or childcare (surcharge)

Children's club (free)

Supervised childcare/activities (free)

Private beach nearby

Train station drop-off (surcharge)

Games

Table tennis

Foosball

Air hockey

Hotel reviews

8.4
Excellent6 Verified Reviews
warning-sign.svg
Cleanliness8.6/10
Service9.4/10
Comfort9.0/10
Condition8.6/10
location10/10
Neighborhood7.4/10
8/10
Excellent
Gethin, 14 Oct 2018
hotel-logo-v2.pngTraveller

Nice hotel village

Catered for Russians guests, my fault for not knowing much Russian so a few minor issues but overall good

4/10
Poor
Denis, 28 Aug 2017
hotel-logo-v2.pngTraveller

Не стоит своих денег!

Семьи с детьми, будте осторожны! Об этом отеле написано много хороших отзывов, но хотелось бы затронуть проблему, которая произошла конкретно у нас. Мы приехали сюда семьей из 2взрослых и 2детей (6 лет и 4 месяца). Забронировали номер улучшеной категории, бОльший по размеру и по цене соответственно, но на ресепшн сказали что за нашего грудничкам мы должны внести доплату в размере 4500р за ночь! После небольшой дискуссии цена была снижена до 1500р за ночь. Мы пробовали добиться бесплатного проживания для ребёнка, даже приносили фото из описания номера и условий проживания, Где написано, что ребёнок до 1года без места проживает бесплатно, но все бесполезно...Отговорка у них была одна: надо было бронировать номер стандарт, тогда были бы дети бесплатно, но скажите мне, ГДЕ ЗДЕСЬ ЛОГИКА?? Мы бронируем номер улучшенный, доплачиваем за это и ещё нужно доплачивать за детей! Да и что должен ребёнок такого сделать, за что мы платим по 1500р в день? Если он ничего не ест в таком возрасте, спит с нами, никакими благами отеля не пользуется. Поразило отношение на ресепшн, полное отсутсвие, никак не хотели войти в проблему и с ней разобраться. И самое интересное, когда мы спросили у горничной почему нам кладут по 3 комплекта полотенец, она сказала что у неё записано в номере живет 3 человека...Из минусов ещё: пауки по всей территории отеля, старший ребёнок очень боялся, по вечерам куча комаров и весьма посредственная уборка, постоянно что то забывали положить. Друзьям рекомендовать не стану

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