Browse Help Topics
- Home
- Help
Why did my booking expire?
Due to fluctuating travel product prices and exchange rates, we limit the reservation window to 10 minutes. Your booking most likely expired because we did not detect that a payment had been sent in the allowed window time.
If you believe you’ve sent a payment but haven’t received a confirmation email, DO NOT ATTEMPT TO REBOOK. Some payments, especially cryptocurrency payments, may take longer to process in certain instances. If you do not receive an email after approximately 30-60 minutes, please contact us at [email protected].
RELATED QUESTIONS
STILL NEED HELP?
If you did not find what you were looking for, feel free to contact us.
Browse Help Topics
- Home
- Help
- Frequently asked questions
Why did my booking expire?
Due to fluctuating travel product prices and exchange rates, we limit the reservation window to 10 minutes. Your booking most likely expired because we did not detect that a payment had been sent in the allowed window time.
If you believe you’ve sent a payment but haven’t received a confirmation email, DO NOT ATTEMPT TO REBOOK. Some payments, especially cryptocurrency payments, may take longer to process in certain instances. If you do not receive an email after approximately 30-60 minutes, please contact us at [email protected].
RELATED QUESTIONS
STILL NEED HELP?
If you did not find what you were looking for, feel free to contact us.