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Frequently asked questions

I entered incorrect passenger details when placing my booking. What can I do?

If you notice that any part of the passenger details you entered is incorrect, please Contact Us as soon as possible. Depending on the carrier, there may be a fee associated with correcting the passenger details. If this is the case, we will request payment from you to cover the fee before making the change and send you a new itinerary with the correct passenger details.

If your passenger details are not corrected, you may not be allowed to board or you may face difficulties passing through immigration.

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