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Frequently asked questions

When will I get my refund?

Credit/debit card payment: funds may take up to 30 days to appear in your bank account, depending on your bank billing cycle, subject to any refund delays by the supplier.
Cryptocurrency payment: Travel Credits will be sent to the Travel Credits Wallet in your Travala.com account within 7 days of the cancellation being made, subject to any refund delays by the supplier.
Crypto.com Pay: funds will be sent within 10 days of the cancellation being made, subject to any refund delays by the supplier.
Travel Credits payment: Travel Credits will be sent to the Travel Credits Wallet in your Travala.com account within 7 days of the cancellation being made, subject to any refund delays by the supplier.
Binance Pay: The refund will be sent within 7 days of the cancellation being made, subject to any refund delays by the supplier.

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