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Frequently asked questions

How can I get a refund for my hotel booking?

Credit/ debit card payment: The refund will be sent to the card that you used to pay for the booking.
Cryptocurrency payments: the refund will be made in Travel Credits and will be sent to your wallet in your Travala.com account.
Crypto.com Pay: you will receive a refund in the cryptocurrency that was used to make the payment (please note that the refund amount may differ due to the current market price of the cryptocurrency).
Travel Credits payment: the refund will be made in Travel Credits and will be sent to your wallet in your Travala.com account.
Binance Pay: The refund will be made in USDT and will be sent to your Binance Pay wallet in your Binance account.

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