Hello. How can we help you?

Browse Help Topics

Common Questions

Stays

Making a hotel reservation
My Bookings and Amendments
Cancellation
Payments and refunds
Listing request

Flights

Activities

Best Price Guarantee
AVA Smart Program
Travel Gift Cards
Travel Credits & Promo Credits
Discount Voucher
Partial Payment
Registration
Special requests
Contact
Cryptocurrency payments

Home
Help
Stays
Cancellation
Frequently asked questions

Can I cancel my booking?

Yes, you can. However, you may need to pay a cancellation fee that is determined by each property as noted in the accommodation provider’s cancellation policy and/or terms and conditions.

STILL NEED HELP?

If you did not find what you were looking for, feel free to contact us.

CRYPTO-FRIENDLY BOOKINGS

Your money’s good here.

We pride ourselves on being the leading crypto-native travel platform. Pay for your travel anywhere in the world seamlessly using 100+ cryptocurrencies or traditional payments.