Unlock Your FREE Smart Benefits

FAQs

• Who can activate the Smart Benefits?

  
  Anyone who connects a supported partner NFT to their Travala.com account and is not an existing Smart Silver, Gold, Platinum or Diamond member can activate the free Smart Benefits. If you are an existing Smart Basic, Steel or Bronze member, the Smart Benefits will override your existing Smart membership for the duration of the campaign with the relevant partner NFT. Following the conclusion of the campaign, your original Smart membership will be reactivated automatically.
• What NFTs are currently supported for activating the Smart Benefits?

  
  We’re regularly partnering with NFT projects to provide more NFT holders with the chance to enjoy Smart Benefits for a limited time. Keep an eye on our Twitter and Telegram for any campaign announcements.
• Do I have to keep my NFT in my wallet to use the Smart Benefits?

  
  No. Once you’ve connected a wallet containing a partner NFT once, your Smart Benefits will remain active until the campaign concludes. The 5% discount will be automatically applied at checkout when booking hotels or activities.
• Can I upgrade to a higher Smart membership while my Smart Benefits are active?

  
  Yes. If your free Smart Benefits are active, you may choose to upgrade your membership by locking the required amount of AVA for the Smart membership you wish to activate. Note that the Smart Benefits will end if you choose to activate another Smart membership.
• What happens once the free Smart Benefits end?

  
  When the Smart Benefits end, your membership will automatically switch over to your membership status before the activation of the Smart Benefits, i.e. either a standard Travala.com membership or your previous Smart membership level.
• Can I use the Smart Benefits and another program at the same time?

  
  Smart Benefits cannot be used in conjunction with any other incentive programs.