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          • Frequently asked questions

          How will I receive my refund on a partial payment?

          If your booking is eligible for a refund, and you made a partial payment, your refund will reflect the payment methods you used to make your booking, subject to our terms and conditions

          Credit card or debit card payments will be sent to the card used to pay for the booking.

          Cryptocurrency payments will be credited to your Travala.com account in the form of Travel Credits. This is due to regulatory requirements and price volatility. 

          Travel Credit payments will be refunded to you in Travel Credits and sent to your Travel Credits Wallet in your Travala.com account.

          Binance Pay will be refunded in USDT and will be sent to your Binance Pay wallet in your Binance account.

          Crypto.com Pay will be refunded in the original cryptocurrency used and credited to your Crypto.com account.

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