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    How can I use a discount voucher?

    At the checkout step, you can apply the discount voucher code to receive the discount for your booking. Your discount will be displayed immediately on your Booking Summary.

    • To find the room offers eligible for Discount vouchers, login on your account, search for your property, and see the room offer with “Voucher Supported” label.
    • Discount vouchers can be used with almost all the payment methods on Travala.com except “Pay at Property”.
    • Discount vouchers can only be applied when the booking value is higher than 100 USD
    • Only one discount voucher can be used per booking transaction
    • Only one discount voucher may be used per person
    • Each discount voucher will have its own validity and terms and conditions
    • Discount voucher types can have a fixed or percentage value
    • The discount voucher can only be used for supported room offers

    Discount Voucher Terms and Conditions

    By using discount vouchers, the customer agrees to be bound by the Discount Voucher Terms and Conditions.

    • To be eligible to use a discount voucher, the customer must be over 18 years of age and must have a registered account on Travala.com.
    • Discount vouchers can only be used and valid for travel products on Travala.com.
    • The discount value of the discount voucher will be deducted from the total booking value. The remaining payment must be paid by you.
    • Only one discount voucher can be used per booking transaction
    • Only one discount voucher may be used per person
    • Discount vouchers cannot be paid out in cash or transferable or assignable.
    • Discount vouchers are issued with specific terms and conditions and validity. For example, a discount voucher may only be used for bookings made during a specific validity period, bookings where the check-in date is within a specific period, bookings that check-in on specific days of the week, and/or bookings above or below a booking value threshold.
    • The Discount Voucher will expire on the date specified in the specific terms relating to the Discount Voucher, or before subject to availability of which we will notify you via the website. You cannot use the Discount Voucher after this date.
    • In the event that a discount voucher is used and the booking is cancelled by the customer, the discount voucher will no longer be valid. The discounted voucher amount will not be reallocated or refunded.
    • Travala.com reserves the right to modify or cancel any discount voucher at any time.
    • Travala.com reserves the right to revise and amend the Discount Voucher Terms and Conditions at any time at its sole discretion with or without notice including to reflect changes affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our site's capabilities.
    • If a customer is found to be acting in breach of these Terms and Conditions, or in an illegal, deceptive or fraudulent manner, Travala.com reserves the right to render the customer's Discount Voucher void.

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    Hello. How can we help you?

      Browse Help Topics

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        • Frequently asked questions

        How can I use a discount voucher?

        At the checkout step, you can apply the discount voucher code to receive the discount for your booking. Your discount will be displayed immediately on your Booking Summary.

        • To find the room offers eligible for Discount vouchers, login on your account, search for your property, and see the room offer with “Voucher Supported” label.
        • Discount vouchers can be used with almost all the payment methods on Travala.com except “Pay at Property”.
        • Discount vouchers can only be applied when the booking value is higher than 100 USD
        • Only one discount voucher can be used per booking transaction
        • Only one discount voucher may be used per person
        • Each discount voucher will have its own validity and terms and conditions
        • Discount voucher types can have a fixed or percentage value
        • The discount voucher can only be used for supported room offers

        Discount Voucher Terms and Conditions

        By using discount vouchers, the customer agrees to be bound by the Discount Voucher Terms and Conditions.

        • To be eligible to use a discount voucher, the customer must be over 18 years of age and must have a registered account on Travala.com.
        • Discount vouchers can only be used and valid for travel products on Travala.com.
        • The discount value of the discount voucher will be deducted from the total booking value. The remaining payment must be paid by you.
        • Only one discount voucher can be used per booking transaction
        • Only one discount voucher may be used per person
        • Discount vouchers cannot be paid out in cash or transferable or assignable.
        • Discount vouchers are issued with specific terms and conditions and validity. For example, a discount voucher may only be used for bookings made during a specific validity period, bookings where the check-in date is within a specific period, bookings that check-in on specific days of the week, and/or bookings above or below a booking value threshold.
        • The Discount Voucher will expire on the date specified in the specific terms relating to the Discount Voucher, or before subject to availability of which we will notify you via the website. You cannot use the Discount Voucher after this date.
        • In the event that a discount voucher is used and the booking is cancelled by the customer, the discount voucher will no longer be valid. The discounted voucher amount will not be reallocated or refunded.
        • Travala.com reserves the right to modify or cancel any discount voucher at any time.
        • Travala.com reserves the right to revise and amend the Discount Voucher Terms and Conditions at any time at its sole discretion with or without notice including to reflect changes affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our site's capabilities.
        • If a customer is found to be acting in breach of these Terms and Conditions, or in an illegal, deceptive or fraudulent manner, Travala.com reserves the right to render the customer's Discount Voucher void.

        RELATED QUESTIONS

        STILL NEED HELP?

        If you did not find what you were looking for, feel free to contact us.