Zenao Appart'hôtels Troyes

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With a stay at Zenao Appart'hôtels Troyes, you'll be centrally located in Troyes, a 9-minute walk from Espace Argence and 10 minutes by foot from Museum of Modern Art. This aparthotel is 0.6 mi (1 km) from Basilique St-Urbain and 0.9 mi (1.4 km) from Centre de Congrès de l’Aube. Make yourself at home in one of the 22 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• An effective city/local tax rate of 4.40 percent will be charged

We have included all charges provided to us by the property.

You need to know

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Alcohol is not served at this property.
• The property is professionally cleaned.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Special Instructions

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
• This property accepts credit cards; cash is not accepted
• Long-term renters welcome
• Seniors-only community
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a security system
• This property is professionally cleaned

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately EUR 8 for adults and EUR 4 for children
• Self parking fee: EUR 5 per night
• Pet fee: EUR 5 per pet, per night
• Service animals are exempt from fees
• Late check-in fee: EUR 5 for check-in between 8:00 PM and midnight
• Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Arabic

English

French

Spanish