Volando Urai Spring Spa and Resort
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Hotel Description
Located in New Taipei City (Wulai), Volando Urai Spring Spa and Resort is within a 5-minute drive of Wulai Old Street and Lover's Trail. This upscale hotel is 3.3 mi (5.3 km) from Wulai Waterfalls and 4.2 mi (6.8 km) from XinXian Trail. Make yourself at home in one of the 22 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Your bed comes with down comforters and premium bedding. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers, spring water baths, and complimentary toiletries. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Important information
You need to know
- Hot springs access available from 10:00 AM to 11:00 PM.
- Guests under 8 years old are not permitted at this adults-only property.
- Cashless payment methods are available for all transactions.
Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
20
Spoken Language
Japanese
English
Chinese (Mandarin)
Important information
You need to know:
- Hot springs access available from 10:00 AM to 11:00 PM.
- Guests under 8 years old are not permitted at this adults-only property.
- Cashless payment methods are available for all transactions.
Special Instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age:
20
Spoken Language:
Japanese
English
Chinese (Mandarin)
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Hotel Description
Located in New Taipei City (Wulai), Volando Urai Spring Spa and Resort is within a 5-minute drive of Wulai Old Street and Lover's Trail. This upscale hotel is 3.3 mi (5.3 km) from Wulai Waterfalls and 4.2 mi (6.8 km) from XinXian Trail. Make yourself at home in one of the 22 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Your bed comes with down comforters and premium bedding. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers, spring water baths, and complimentary toiletries. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Minimum guest age is 8
Caters to adults only
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Cashless transactions are available
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- Hot springs access available from 10:00 AM to 11:00 PM.
- Guests under 8 years old are not permitted at this adults-only property.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
Spoken Language
Japanese
English
Chinese (Mandarin)
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Spa
Entertainment
Smoking areas
Transportation services
other
Elevator
Concierge services
Airport transportation (surcharge)
Free breakfast
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Porter/bellhop
Limo or town car service available
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Designated smoking areas
Number of restaurants - 2
Number of meeting rooms - 2
Number of spa tubs - 1
Snack bar/deli
Free self parking
Free valet parking
Free parking nearby
Terrace
Distance from property (ft) - 6562
Distance from property (km) - 2
Distance from property (miles) - 1
Off-street parking
Wheelchair accessible – no
