Viceroy Riviera Maya All Inclusive
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Hotel Description
When you stay at Viceroy Riviera Maya All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Quinta Avenida and Tres Rios Ecopark. This luxury property is 5.4 mi (8.6 km) from Playa del Carmen Main Beach and 8 mi (12.8 km) from Maroma Beach. Make yourself at home in one of the 41 air-conditioned rooms featuring private plunge pools and flat-screen televisions. Rooms have private balconies or patios. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and complimentary newspapers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Resort fee: 16 percent of room rate
- Fitness center access
- In-room coffee
- Newspaper
We have included all charges provided to us by the property.
You need to know
- Guests under 14 years old are not permitted at this adults-only property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
Minimal age
18
Optional fees
- Airport shuttle fee: USD 348 per vehicle (roundtrip, maximum occupancy 2)
- Valet parking fee: USD 8 per day
- Pet fee: USD 50 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Resort fee: 16 percent of room rate
- Fitness center access
- In-room coffee
- Newspaper
We have included all charges provided to us by the property.
You need to know:
- Guests under 14 years old are not permitted at this adults-only property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
Minimal age:
18
Optional fees:
- Airport shuttle fee: USD 348 per vehicle (roundtrip, maximum occupancy 2)
- Valet parking fee: USD 8 per day
- Pet fee: USD 50 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
When you stay at Viceroy Riviera Maya All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Quinta Avenida and Tres Rios Ecopark. This luxury property is 5.4 mi (8.6 km) from Playa del Carmen Main Beach and 8 mi (12.8 km) from Maroma Beach. Make yourself at home in one of the 41 air-conditioned rooms featuring private plunge pools and flat-screen televisions. Rooms have private balconies or patios. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and complimentary newspapers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Minimum guest age is 14
Caters to adults only
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff temperature checks are conducted regularly
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Cashless transactions are available
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Resort fee: 16 percent of room rate
- Fitness center access
- In-room coffee
- Newspaper
We have included all charges provided to us by the property.
You need to know
- Guests under 14 years old are not permitted at this adults-only property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
Minimal age
Optional fees
- Airport shuttle fee: USD 348 per vehicle (roundtrip, maximum occupancy 2)
- Valet parking fee: USD 8 per day
- Pet fee: USD 50 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Banquet facilities
other
Concierge services
Airport transportation (surcharge)
Garden
Library
Free breakfast
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Porter/bellhop
Full-service spa
Spa treatment room(s)
Wedding services
Designated smoking areas
Number of restaurants - 2
Number of outdoor pools - 1
Valet parking (surcharge)
Number of bars/lounges - 1
Number of poolside bars - 1
Number of beach bars - 1
Terrace
Couples/private dining
Proposal/romance packages available
Reception hall
Wheelchair accessible – no
Well-lit path to entrance
