UH Suite The Jongno

9.0

Wonderful

184 Guest reviews

9.0

Wonderful

184 Verified Reviews

Read all reviews

Cleanliness8.8/10

Service10/10

Comfort9.2/10

Condition8.2/10

Amenities8.6/10

Good location

Great location. Great stay. Only down fall was the loud music at a bar nearby blasting till early morning of 3AM

We are a family of 6, with 3 generations and chose UH suites Jongno based on the excellent reviews and large accommodations. Unfortunately, we came to realize quickly the bad reviews were correct. Most importantly the shower water floods out of the stall into the entirety of the bathroom making it hazardous for my MIL who relies on a cane. Their solution was to provide more towels which immediately got drenched no matter how many we lay down. No way are we going to spend a portion of our trip in the ER so we checked out early. The hotel “penalty” was to keep the entirety of our payment totaling 5 nights. Thankfully Expedia offered to remedy this with a refund on their end. I would not classify this property as family friendly given the nightlife right outside the door and loud karaoke through the night. Pros: Bottled water Laundry detergent Slippers Tons of good restaurants downstairs Cons: Dirty (stains on walls) Super old mattresses Loud music/karaoke through the night Inebriated folks right outside

The best place

Good basic hotel. Loud music from businesses around until very late at night, at times area smelt & area not kid friendly. Shower leaked a large amount every time used. Staff lovely, however.

Our family of four stayed here for a quick few days in South Korea before flying to Japan. Property was clean, and we got new water bottles and towers every day (full room cleanings are done every 4 days). Room was massive by Korean standards! We got a “traditional” room that came with everything you need to make traditional tea, and some floor seating (not all seating was floor, there were also chairs). Washer was really handy, and location can’t be beat! Keep in mind it’s a busy area with very active (loud) night life, so bring some ear plugs just in case. Staff was so helpful, we really enjoyed our stay - thank you!!

If you want to be in the middle of the bar scene and have restaurant options, this place is the best.

The staff here are very nice, great communication in person and through the app. While there are bars outside it didn’t cause us (2 adults 3 kids) to lose sleep. Having so many restaurants and mini marts near by was nice, didn’t have to travel far for public transportation either. Will definitely stay again!

Great location.

The hotel was in a great location in the middle of a bustling area. We didn't mind the music playing until the morning. It was within walking distance to where we needed to go. Will stay here again.

So many places where you can eat, but this is surrounded by bars that are open till 3 or 4 AM. They charge early check-in and late check out very money driven customer service.

Nice stay, location and services

Great location & communication

Very clean, excellent location in the heart of the city, excellent communication! Stayed with total 6 family members, but 3 bedroom unit was perfect. It’s just that the hotel is right in the middle of the city so it’s kind of noisy until early morning.

A very convenient location to all attractions

Excellent stay

Very convenient especially for families.

Great location - earplugs required

Staff was extremely helpful. Room was comfortable. The windows are not sound proof, so bring earplugs. Lots of great restaurants and bars in the area.

Stayed for 6 days in a 2 bedroom. There was a live music bar that blasted music until 4am every night. Lots of noise complaints by other guests at the hotel as it was LOUD. The hotel itself was ok. Staff was very apologetic and moved us after the first night. They spoke english and tried to accomodate our needs. Facilities were a bit worn, given the price, but it was reasonably clean otherwise.

Everyone was helpful and very communicative!

The menejer was really helpfull thank u a lot! I didnt remember his name but he was kind and helpfull!

There is a KTV right next to the hotel that plays loudly until 3am and this hotel building has very poor noise isolation so you will hear people even talking on the street. It is something this hotel should make aware of before people book it.

excellent location. not as quiet… lots of beer and bar food. Nevertheless, i felt safe taveling with kids

Good location but too noisy as bars in the area are playing music well after 2 am. The couch was broken and air conditioner leaked condensation. The shower drain doesn’t drain water properly so the water stays on the bathroom floor for long after the shower. The suite is over-priced for what you get.

I like the location. Really close to all kinds of restaurant and even has a Starbucks in the same building. The hotel attendant was very helpful with all our concerns. Definitely recommend staying here.

Would definitely go back.

Beautifully decorated, clean, excellent central location. What I assume to be a traditional Korean-style living room is elegant, and the lit candle and quiet jazz music playing on the tv upon arrival were nice touches. Helpful, friendly staff. The only cons would be a musty smell in the new-looking washer, narrow space between the kitchen counter and dining table, and the noticeable music from neighbouring pubs at night (which didn't really bother us, personally).

Customer service was great. But downsides are hotel is located near bars that open till 5am so is very noisy. Good for people who likes to party but not for family. The bed is not too comfortable as it seems old. I thought there was an earthquake several time when my kid woke up in the middle of night due to mattress. Sofa is old, felt like cardboard, and stains The AC leaks out water too.

The staff was very friendly and helpful during our stay. They provided water bottles and new slippers every day. Deep cleaning was every 4th day and they communicated to us prior to cleaning. The furniture could use some updating but other than that our stay was good.

2 bedroom apartment with a nice living room facing the 24/7 live Avenue of Youth. Many restaurants and bars around the property. A couple blocks from the river walk and a short distance to the 3 main Seoul palaces Reception staff is amicable and helpful !

If you’re prioritizing location and ease after partying, this could be a good choice. We were looking for a clean and comfortable spot to unwind in after adventuring all day. We learned the hard way that this property’s pictures do got well represent their property. It is more like a hostel than a hotel. Upon arriving we found that we were assigned to the room only a few feet from the front desk and upon entering our room, we were unimpressed with the unpleasant smell, dirty walls and carpet and furniture. We reached out to Expedia to ask if we could possibly cancel our six nights at this facility; Expedia suggested we speak with the front desk workers. We were denied the option of a refund and no one checked in with us about our concerns. We chose to leave early due to the fact that the property was not what we were expecting for our family vacation. Our friends stayed at a hotel nearby with a great lobby, welcoming and accommodating staff and clean and comfortable room for a similar price; we would recommend looking around the area for better options.

We loved staying here! Great location for dining and night life. Staff were very helpful especially in arranging transportation for us.

Lovely stay!

It is in the middle of all the bars and restaurants but for that reason, it will be loud until well past midnight even during the weekday. Convenient location as it is near subway and walkable to Myeongdong and other touristy attractions. Washer in the suite was very useful.

Great location and Service

The suite without view can get a bit claustrophobic. The whole unit only has 2 small escape windows, one in main bedroom and one in the bathroom. Good thing is you don't get the noise from the clubs around. The shower stall is incapable of keeping water from flowing out, hence the basin area is forever wet. Staff were nice and very responsive. Location is great with a nice bustling nightlife. Starbucks on 2nd floor made morning coffee a breeze but they only open 10am on saturdays. Can't remember about sunday. Overall great experience

The room we stayed in was very nice. We would get new towels and water bottles every day. The room would be clean thoroughly very 4 days (with the guest's permission). The staff were very communicative and friendly. The area around was also quite nice. It's walking distance for Myeongdong, but far less busy so the area isn't packed with tourists. It's also close to the Line 2 subway and the bus stop. There is a bar across the street. So if you are in the bedroom closest to the street, be prepared to hear lots of kpop late into the night.

This location is very convenient for getting food. The staff are helpful. Our room had 2 bedrooms and 3 beds, which was nice for staying with teens. Plenty of space. If you need quiet to sleep, this may not be a great place for you. The area is hopping at night with music playing way past midnight. Would be nice if the rooms had an extra mirror in one of the other rooms. The washing machine and dryer were useful. It’s a convenient location for visiting many sights. 15 min walk to Myeongdong to the south and 15 min walk to the Palaces. Insadong street is only 5 mins away. It’s a no frills suites hotel great for 3 or more people who would prefer extra space over amenities and facilities available at larger hotels.

UH at Jongno was a nice and clean hotel. The staff were very hospitable and were accommodating to many our needs. There are a plentiful amount of dining options near the hotel with stations in short walking distance. Only issue was the music near the west side of the hotel that continues late into the night of every night that would disrupt those who are light sleepers. Overall a great hotel, would recommend.

Great property. The suite booked had two bedrooms which was great since we brought my father in law. Every one had a private space to sleep. Centrally located near many bus and subway stations. Loved it here!

Is so good because the UH in the middle if everything only the bathroom is very bad every times you have a shower all water running outside and made your bathroom all wet

Location was amazing. Showering was annoying to do where the water drainage was located and the furniture like couch and chairs were very dirty

Very loud

Very clean property and the staff very excellent. Spacious rooms. The only thing to consider is the the area is quite busy and the music goes late into the night.

Awesome find, great value, fantastic service!

Location - great! Literally surrounded by restaurants, cafes, coffee shops, pubs, convenience stores etc at your doorstep. 15 min walk to Myeongdong's shopping district, 5 min to the nearest train/subway station (Jonggak), easy to hail a cab/taxi. No shopping to do except for one Olive Young (skincare and cosmetics) store a minute's walk away but food is 100% aplenty! Room itself was very clean and tidy. Size of the entire unit (we got the Main Building Suite which consists of 2 bedrooms, and 1 bathroom) was compact, but was good for us as we only returned to the room to shower and sleep. We had a view of the busy streets below so it was fun people-watching at night, street noise was expected but manageable. Towels were changed and bins emptied daily. Free bottled water daily. Shower was small but had good water pressure. Reception was very helpful the entire time with everything from luggage storage, check-in to sharing info about local shops/restaurants. Loved the laundry facilities - free to use washer and dryer next to the reception desk, but note it gets busy in the morning and late at night when everyone is back in their rooms. Honestly very happy with everything. Value for money! Would return with my family or friends:)

Family of 4 so there were enough beds to spread out (3 double beds). A little tight getting through the kitchen area but it had everything you needed. Supplied drinking water in a decent size fridge. Nice bathroom. Only downside was the restaurant/bar in the building blasts music most of the day and night. (Not their fault) luckily we have a white noise machine so it didn’t prevent us from sleeping. Allowed us to store our luggage upon arrival and departure as we had early and late flights. Great stay overall.

Great location. Very responsive.

The property was good, clean and they were very helpful.

The location is very convenient. A lot of good restaurants in the area. Walking distant to popular attractions. The unit is smaller than the pictures we see at expedia, but still ok, the only problem is the bathroom. When showering, water comes out and makes the bathroom floor all wet.

The property had a great location that was walkable to two stations and about 15 minutes walk to Myeongdong. There were several convenience stores, Starbucks and restaurants nearby. The property itself was a large space for the 7 of us which was great, however on close inspection, found dust and dirt in corners/headboard, paint was bubbling on the walls, some power points were not working. We had some issues with the showers fluctuating between hot and cold, and noise from nearby bars/restaurants at night. The reception desk was not staffed (I'm guessing because it wasn't their main building) but it was very easy to get in touch when we needed anything and they were very quick to respond.

This propert is big and suitable for family of 4. I would have stayed here from the very beginning if I’d know of this property beforehand. The AC during winter is not bad, compared to this one hotel we stayed in the area where the room is overly warm and there is no way to control the temperature other than opening the windows. The front desk staff are also very helpful and they speak English. They helped me get a cab multiple times and helped with our luggages as well. The only downside is that, because it is in a very busy area, you can hear the nearby karaoke bar outside. But, if you are a deep sleeper like me, you will be fine.

awesome hotel.

amazing amenities, spacious, communication was excellent and helpful, clean, great location, can't say enough. def a repeat hotel.

If you like to drink and don't mind noise

The location is convenient for transportation, with plenty of dining options within a one-block radius, including convenience stores, Olive Young, and coffee shops. One of the things I didn't like were the noises from the restaurants and businesses downstairs, including loud music that continued late into the night. In the morning, there was significant noise from construction and the housekeeping staff opening and closing doors. It seems that the walls are quite thin. Additionally, I wouldn't recommend using white furniture unless it's stain-resistant. I had placed a couple of bath towels on the sofa before sitting on it. I wished the room had a peephole and a 'do not disturb' sign. Housekeeping would stop by every morning to provide clean towels and bottled water, but we couldn't see who was at the door. This happened regardless of whether we were inside or out. They seemed to use a system on their door that indicated if a keycard was inserted into the slot, similar to how many hotels require a key card to activate room features. This allowed them to know if we were 'home' or inside the room. The staff was very helpful in ordering a taxi to the airport. Communication with them via WhatsApp was easy and efficient, eliminating the need to make phone calls or go downstairs.

Great area for shopping and restaurants. You can hear music playing from bars and restaurants on the street until between 2-4 am most nights but we were so tired at the end of the day that it wasn't a huge deal. The suite was smaller than it looked in pictures, the carpet needed cleaned (thank goodness for the slippers they provide) and the bathroom could have used some maintenance (shower drain was slow and bidet did not work). Laundry on site is really nice and all the front desk staff we dealt with was very nice and helpful.

LOVED IT!

Amazing location, right in the middle of exciting nightlife and close to many sightseeing spots. Very clean rooms and plenty of space for three people. They also have a place where they’ll keep your bags for you, for days if necessary. The staff was very friendly and helpful. I highly recommend and will definitely be back. Thank you for your hospitality!

This place is a convenient location with bus stops and jonguk station very close by. It also has a lot of places to eat in all the alley ways. The bad thing is there is a nightclub across the street and it is very loud especially on the weekends so bring ear plugs.

Excellent centrally located suite in Seoul in a buzzing area, but very small compared to the other suites I stayed in (Fraser Place Central, Seoul and LCT Grand Residence, Busan). It was also the most expensive accommodation of all the suites I stayed in and didn’t have a dishwasher or clothes dryer. It’s not an issue in and of itself, but if this is important to you, then it’s just worth noting. I booked the ‘Maru’ suite which doesn’t explicitly state that there’s no sofa in the living space, so it was incredibly uncomfortable to lounge around because you’re sitting on a hard wooden floor. I felt that the suite should have been advertised with very clear instructions about this - not expecting customers to decipher this from photos or realise that ‘Maru’ means wooden floor in Korean. In fairness, when I raised it with the front desk, they tried very hard to find me a spare sofa to put in the room, but there were none available. The dining table was also very awkward because the chairs were way too big to fit neatly under the table, so it made the space unnecessarily more crowded. The bathroom basin didn’t drain properly and the shower water temperature also fluctuated wildly. We have a young baby so it was distressing having her in the shower because the water would fluctuate from cold to warm to scalding. The best part of the property was the location. It was very lively with plenty of shopping and close to Insadong.

Great stay!

This hotel was perfect for our family. Clean, comfortable & close to everything. The staff was so helpful & kind. We will be back!

Great convenient location and lots of restaurants and convenience stores nearby. As others commented, it will be very noisy at night so bring ear plugs if you are a light sleeper - but you will be exhausted anyway from all the sightseeing. Wonderful, friendly staff. Great space for 5 adults. We found it to be convenient to get around the city, and nice walk from Insadong area. Be aware that the entire bathroom floor will get soaking wet after a shower so leave your slippers outside the bathroom. Washer in room was a great amenity. Dryer behind front desk - best to access early morning. Highly recommend this place to stay.

Love the staff there.. very friendly and approachable. Room is clean and just nice for my family of 5. We have a lovely stay there.

Great place for tourists seeking local foods.

We enjoyed our stay but wished there was a safe in the room.

We were very happy with our stay here and this hotel exceeded our expectation for a 3 star hotel designation. Very convenient location with close subway stops and within walking distance to Insadong, G palace, and lotte department store. Tons of local coffee shops near the hotel for your morning coffee and pastries. Excellent fried chicken and beer restaurant next door. The hotel is situated within the “Avenue of Youth” where on weekends the twenty to thirty year old locals come out to eat, drink, and have fun. Atmosphere was lively. The front desk staff were so helpful, communicating promptly in English via What’s App. A large modern washer and dryer are available to use on the 3rd floor. Most hotels don’t have give you access to a dryer so this was a plus! Overall, we would definitely stay here again with our teenaged kids. Thank you UH Suite Jongno staff for all your help and recommendations! Really made our stay enjoyable and stress free!

Great staff and location

We chose this location due to the number of beds. We had 3 queen beds which was nice and most hotels cannot provide this. Staff was super helpful and kind. They even helped with laundry so we didn't have to stay around to move from washer to dryer and they even put it in our room when finished. They clean every other day and provide water bottles. The rooms are clean and accommodations were very nice. It is in the middle of an area with a lot of bars and late night restaurants but I always have a fan/sleep app on my phone when I travel so this helps drown out noise and the black out shades help. We walked over 10,000 steps a day so we were always tired anyway. Great location for subway and bus and lots of great coffee shops nearby. Would stay here again!

Great location and accommodations!

This hotel was perfect for our time in Seoul. There was plenty of space for 4 women and was very centrally located. Walkable to Myeongdong, Insadong and Ikseon-dong and very close to the subway station. There’s an Olive Young downstairs and lots of restaurants and minimarts nearby. The staff was very friendly and helpful as well. I would definitely stay there again.

Nice and clean room, service provided by the reception and also golden service team is excellent, any inquiries through watsapp to golden service team 24/7 they will answer you, from store location , reservation to dining / shopping recommendation, even purchase something online on my behalf when i requested it and deliver the next day with full refund if not satisfied. Reception staff is very helpful and friendly .Will certainly go back again next time if i going seoul.

Good location to all the place of interest, you may walk too but at least 30 to 45 minutes. The apartment is big and clean. They house keep every 2 day. The young Korean ladies with spec super friendly and helpful, sorry did not get her name (she worked on 24/4 Fri). On our last day, she helped us to book a 7 seater taxi and even bring us to meet the taxi driver as he did not locate us. Definately will come back and recommend to all my friends coming to Seoul

Great Apart-Hotel in a great location

We very much enjoyed our stay at this property. The location is great, plenty of restaurants and bars around. It’s close to various subway lines. The room itself was a bit tight, but plenty of space for three people. Would highly recommend.

I like the accomodation provided which is suitable to big family

This property is one of our favourites because we had enough space for ourselves to rest and sleep, relax and most especially our luggage. Their international concierge team is very helpful and we appreciate their communication with us before and until we checked in. Then their reception took over so you have someone to ask for help all throughout your stay. All of them can speak English and are friendly and helpful. They do housekeeping on your 3rd or 4th day I think but we didn't mind that because they change our towels daily and provide us with anything we need. Reception is open til late and if you can't find anyone, you can reach them via Kakao or Whatsapp. We did appreciate the provision of washing machine inside the room, made it very very convenient. There is also washing machine and dryer behind the reception that you can use as well. Detergent is free too. They provide bottled water everyday and kitchen utensils too. We would love to stay here again because the location is very convenient however, the downside to this property is that it is located right in the middle of youth avenue where all the pubs and clubs are. They all play loud music and are open until 5 or 6 am in the morning. So if you can sleep no matter how noisy it is, then it shouldn't matter I guess. They have starbucks and olive young in their building. Don't mind staying here again location wise though and won't mind the noise due to staff friendliness.

Convenient location

Excellent location to walk to Insadong, temple, restaurants, Jonggak subway station. Friendly and helpful staff. Some small maintenance items need to be done but was clean and comfortable.

Very Spacious for family and clean !

The hotel itself was good and clean, staff was very helpful and nice too. I liked that they provide a small washing machine with clothes drying rack in the room, it was really convenient. They have 1 dryer at level 3 for common use too. This place is close to Jonggak Station, and can call for taxis quite easily. However, do take note that the area around it has a lot of eating places that opens till late at night, so it can get quite noisy and busy.

Love the room, very spacious. Location is convenient too.

The location was great and the furnishing was stylish and modern. Five of us stayed here for a night and the space was enough for that. Very nice experience.

地點很方便, 樓下已有coffee shop, 便利店, 燒肉店, 地鐡站。步行至明洞大街10分鐘。 但較嘈因為對面有夜店。

どこにもアクセスしやすいので便利です。施設も清潔で設備も充実してたので困ることが無かったです。ただ、夜遅くまでカラオケのような音が聞こえてたので気になりました。

目の前の飲食店から流れる音楽が爆音で、部屋のドアを全部閉め切っても聞こえてくるレベル。 ちゃんと他のレビューを見てから決めれば良かったという後悔… 3階の1番はじの部屋で非常階段に繋がるドアが部屋の中にあり、非常事態が起こった時に知らない人たちが入ってくると思うと不安だなという印象。 部屋のエアコンのリモコンの説明があったが、部屋に行くと、冷房もしくは送風？しか使えず、3月中旬にも関わらず暖房が使えず部屋の中が薄ら寒い滞在で、我慢できないほどではなかったが残念だった。 三人が2泊3日滞在できるホテルの部屋があまりない中ではまあ金額にしては良い方だったのかなという感じ。 キッチン、3ベッド、ソファ、広さなどは魅力的な部分ではあった。 シャワーの水圧はまずまず。

2泊3日で利用。 繁華街で駅も近く、非常に便利。12歳の子2人と大人2人だったが。昼間は子供だけでも安全な感じ。 フロントと部屋が徒歩5分くらいの別棟だということを到着して知った。夜中に戻るとビルのドアが施錠されていて、暗証番号が記載された紙を持って出ていなかったので、フロント棟と行ったり来たりして入るのにかなり手間取った。 部屋はキレイでおしゃれだが、思った以上に狭かった。2ベッドルームでダブル2台の部屋と1台の部屋。シャワーとトイレが2つずつついていた。キッチンはかなり備品が揃っていてよかった。夜になると周りはかなり騒々しいが、防音がしっかりしているのか、部屋の中はとても静かで快適だった。 高級ホテルとは全然違うが、気楽に旅したいならかなり快適。満足です。

このホテルの特化したサービスは、ホテルとLINEでリアルタイムでやり取り出来ることです。フロントの方は日本語分かりませんでしたが、LINEは日本語で対応出来るので、とても便利でした。 歩いていける範囲に、明洞や安国、仁寺洞、景福宮があり、ちょうど中心になるので便利です。バスや地下鉄を使うにも、便利です。 夜は若い人の多い居酒屋的な飲食店が多いので、賑やかだったり若い人が夜遅くまでたくさん居ますが、治安が悪い感じでは無いです。 本館、別館があり、私たちは別館でしたが、そこまで騒音が酷くなかったです。窓のない部屋は全く聞こえないくらい。 洗濯機が部屋にあり、洗濯物を干す物も用意されてたので助かりました。 毎日の清掃は入らないと言われましたが、毎日戻るとほぼ綺麗な状態になってました。 本当に感謝です。