Turquoise Residence by UI

6.6

Fair

69 Guest reviews

6.6

Fair

69 Verified Reviews

Read all reviews

Cleanliness6.8/10

Service7.8/10

Comfort5.6/10

Condition5.8/10

Neighborhood7.0/10

Amenities6.2/10

Staff were good but the cleanliness was awful we had cockroaches asked if room could be sprayed and they were on it straight away but there was cobwebs and dirt behind the fridge needed redecorating and wasn’t as the pictures on site didn’t stay the whole night as could not sleep in a place so bad ! been traveling around for three weeks and was the worst place in my life that we have ever stayed!

Great

The hotel needs renovation. Bathrooms are old and ugly. Breakfast wasn’t very good

Ok for night stay before flight. Did not like area. Airport pick up took over an hours wait but we were met and rep stayed with us

Not good

Not a good choice

I have no good words to write for this property's in the room. No cleaning of room in our four days stay. Electric current problem in the first room, had spent one night in another property

We had cockroach in the bathroom. My husband lost his battery charger during our arrival.

Everything was good,

Bed was hard. Breakfast was ok. Location was ok- dirty though. People are nice, 4/5 hospitality. Stairs are tight. Not enough lights in the room.

This is a great location very close to the airport. We flew in during the night and needed to stay overnight near Male to catch the sea plane in the morning. The room was quite small but the staff are so friendly and helpful. They called to confirm the sea plane boarding times to make sure we make it back to the airport in time. As mentioned, the room is very small and limited in amenities but it's great for the value and it's a clean space.

close to beach

staff super helpful

The day i came there was no one at the airport even at the counter c11. I had to call them with support from other. Receptionist was not professional, friendly which is the key. There was no eskelator and breakfast is so basic. Room is tiny and very basic. Not value for money. Tour package couldnt organize as per list and i had to go outsourcing. Price charged for.adventure was higher than outside. I told that i will checked out at 11 am the time i chwcked in but day before i out they sent an text asking my out and telling 7 am or 8 am etc even i have mentioned 11am begining. Overall, except lolit, Sandip and breakfast serve guys found very well communucated and friendly rest found like not customer focus. Receptionist should be frienly well communicated and smiling which is totally absent. Owner should consider those factor to improve customers satisfaction

great staff that was attentive and helpful

Good value for money

Free transfer from the airport, decent location and good value for money. Staff were lovely, room was fairly clean. Fine for an overnight stay.

The room was very clean, tidy and the bed was very comfortable. We had to wait for our transfer which was a shame but the staff were very polite and helpful

No hot water. Shuttle bus not every hour. No elevator. Breakfast and dinner was good. Staff tried their best.

Great staff.

The staff was very nice and helpful. The wifi does not work very well, no internet. The rooms are very clean. The airport shuttle is great but sometimes takes ahwile. Good place for short stay.

Affordable and great staff!

Expectation versus reality

The accomodation looked nothing like the photos, our room was a half finished building site, don’t set an expectation when reality is the complete opposite.

We were glad this was just a stopover on our way to an island. The staff was very helpful and pleasant. That was a plus. The room was clean. The airport pick-up took about 30 minutes. But the pickup van had no or broken AC and no windows that open. In the afternoon, that made for a sauna like ride. The hotel itself is pretty dark inside, and we were given a room with a window -but the view was a brick wall/construction. No light at all. Toiletries were all empty, advertised tea/coffee but there was none available. Bed was fine. Breakfast - also fine. But slow. Wouldn’t stay again, as there are other options. Was glad it was only for 1 night.

The staff in restaurant were exceptional with the service. In general a great property for the price.

Bathroom needed attention

The hotel was comfortable. The staff were friendly. They were like a family. I had fun. Everything was perfect.

This place is really amazing and near to the beach. All staffs are supportive and cooperative. Also, provides airport pick-up and drop service. I strongly recommend for this hotel for comfort as well food.

Very friendly staff. Next to the beach. Close to the grocery & restaurants. Clean Room with nice view. Best thing I noticed was the chat service to Front Office & Management. Immediate responses. I ordered food to my room as I arrived very late & was tired. Satisfying & recommended

I’m very happy with the Hotel & Service. First I was worried to book this hotel due to some reviews. But everything went so well. Airport Transfer was arranged in 10 minutes, warm welcome with a glass of juice, early check-in was given as I arrived at 10:00am. I requested receptionist to give me a room with sea view. Overall room is very good. I had Dinner in their new Restaurant, it was delicious. Breakfast was simple, no complaints with the price. Very friendly staff. Highly recommended. Affordable & Worth for money I paid.

Overall good for a 1 Day stopover. Like :Close to the Airport, Free shuttle service. Dislike : Terrible Wifi. TV not working. some Power outlets not working. Bathroom door could not be fully closed.

Saif is a very nice person and helped us a lot. We all love this place and all staff.

Small, Cheap but can improve

Hand shower holder is broken Hot water is not work properly sometimes hot dometimes cold Air condition has bad smell when open Wifi is OK Power outlet for Electrical Kettle is too far for lay the kettle on top of table Toilet seat cover is broken. Floor is not clean it like glue on floor. Hotel name signage is very small difficult to find.

Bargain

Great location :)

Great for a stop over

Fine for a one night stop over, 10 mins from the airport. Decent enough room and the wifi worked Transfers sorted with no fuss at reasonable cost

Cheap hotel for 1 night stay

Good if you are in transit and you stay only one night.We had a fast transfer from the airport,the staff is very nice and helpful but not all speaking english.We were charge a little more than it was shown,even if the price shown on Expedia included all taxes and the transfer was another 8 dollars for 2 persons,we paid more with 7 dollars...I don't recommend the hotel for long stay,as the rooms are very small.A bikini beach is close by hotel and the hotel is 500 metres from the ocean.

Pick up and drop off from airport easy and no hassle. Staff was pleasant and kind ! Would recommend as quick overnight stay flying in/out for sure. Room was very very clean !

Terrible hotel - fantastic staff

Arrived at 0045 after a difficult flight, very difficult to find, no taxi drivers know the address, almost invisible sign outside the hotel. Longing for a shower and a bed, no towels in the room! check-in closed. The next day I find out that all the towels are gone because it's raining in the rooms! Not just ours where you even get rainwater on your face when you're in bed! The towels are used to soak up rainwater on the floors. Good staff but something must be wrong with the management. choose another hotel.

No

Al legar a la habitación había una cucaracha, nos cambiaron de habitación muy amablemente pero aparecieron otros 4 bichitos y otra cucaracha al día siguiente. El personal es muy amable pero el hotel está muy viejo y hay bichitos. La cama es cómoda y está muy cerca del mar eso si.

Meget beskidt. Lugtede af vandskade, det dryppede også fra loftet på værelset.

Good location, excellent service, good to walk around

Meet the expectations with nice staff

We stayed in this hotel one night before we were heading home. Nice beach right outside the hotel with good resturants. The staff was very helpful. No elevation is in the hotel that can be good to know if you have problem walking in stairs.

永不錄用

很差劣的體驗，訂了11個房間，居然去到check in時完全沒有預留房間，只把我們分成三批，到三個不同的building，其中一個還是兩條街外，要坐車才去到，讓我們聯繫困難，wifi亦很差，且多個房間都有問題，不是冷氣不行，就是浴室花灑或熱水爐有問題，水壓又超弱，總括而言，嘥錢兼一肚氣之選

衛生的によくなかった。お湯が出ない。

Hébergement très decevant.A déconseiller absolument.

Leider nicht so gut

War nicht gut und sehr teuer

Krånglig incheckning

Rummet var helt okej men incheckningsproceduren under all kritik! Förvänta er total förvirring. När jag väl var incheckad var rummet helt okej. Utsikt över en byggarbetsplats men det lär ju vara övergående.

ちょっと、、、

並びにある別の古いホテルでチェックイン その際、20分以上待たされた上、通された部屋はコネクティングルーム？ 隣の部屋の物音が筒抜けで眠れなかった

1nuit pour cause de depart tot le lendemain. Transfert tres facile depuis l'aeroport de la part de l'hotel mais facturé 15 dollars. Quartier en travaux et client locaux bruyant durant la nuit.