The St. Regis Cairo

9.2

Wonderful

133 Guest reviews

9.2

Wonderful

133 Verified Reviews

Read all reviews

Cleanliness9.6/10

Service9.6/10

Comfort9.4/10

Condition9.6/10

Amenities9.8/10

Beautiful property with excellent service. All the hotel personnel is polite, friendly, kind and respectful. They always makes you feel welcome. It’s my second stay at the St Regis Cairo and It will always be my first choice in Cairo.

Superb hotel!!!

If I could choose more than 5 stars, I would! Beyond excellent experience! Not only is the hotel STUNNING, but the service is impressive! We stayed five nights and were pampered beyond belief! From the waiters to the pool staff, the front desk to the concierge, the butler to the valets, the housekeeping to the chef himself, all without exception showed a level of professionalism that we have seldom come across. They knew how to make us feel welcome and special! Bravo to all the personnel of St. Regis Cairo! When we come back to this exciting city, we will most definitely stay at your hotel again. THANK YOU!

Everything about the St.Regis was PERFECT. My guest experience started before my travel began, customer service was amazing via email when I requested an early check and also let Them know I was coming in for my birthday. Upon arrival, Checking was a breeze they had my room ready and it didn't stop there they decorated my room for my birthday, and also the butler personally sang me happy birthday. It gets better one morning I was doing my hair and my US appliances didn’t fit the outlet the butler let me hold his personal converter to use. I left my room upon my return they had built me my own vanity. That's just the in-room experience. Both restaurants I tried on property and room service were top tier JG steak house has a special place in my heart for the molten chocolate cake it was to die for. Then the spa experience ,Chefs kiss. It was no stone left unturned. I cannot wait to return this was my longest trip away from home and the St.regis made my stay feel like I wasn't gone at all I can not thank the staff enough for their hospitality. I will see you guys soon

The staff are very kind and go above and beyond to make you feel comfortable.

Even though I made the booking directly with them, my points were not counted towards my loyalty program. Something happened at the check-in reception but I don’t know what it is. I noticed a couple of switches were broken in the suite. Rooms are mostly too dark. There aren’t enough lighting sources. Housekeeping is too slow to respond to our requests.

Amazing!! Top notch. Best service ever. Free spa experience was phenomenal!!

The place go for a wedding anniversary

Amazing experience and high class service Pricy specially because breakfast was not included and room service for 2 burgers was overpriced $50 Everything else beyond expectations

Superb

Amazing

Need proper cleanliness and professional training to staff.

Had a great stay

I love it

This is my favorite hotel in Cairo. Every time I am in Cairo, I will stay here again and again. Please do yourself a favor and stay here.

St. Regis hotel, my favourite place to stay in Cairo three years in a row, I stay in it for a week , I love every small details in it

Egyptian dream! Impeccable and Exquisite

Impeccable, exquisite, truly magical. Service and place is truly 5 star. Superb luxury hotel. They went above and beyond on service and caring ! Welcoming me with red rose petals writing out the words,” welcome” on my bed and a gorgeous bouquet of flowers. And if that wasn’t amazing enough they had little pastries which I had tastes of! 1st sugar sweets I have had in 40 years and worth it to partake in such caring and abundance. The spa in the hotel is beyond words. A must to have a spa treatment of many choices. The steam room and jacuzzi are complimentary. The restaurants are excellent and the views of the Nile from the restaurants and gorgeous pool was mesmerizing! As was the interior hotel decor which is magnificent. The beds are very comfortable and bathrooms are great with a great large tub and a separate shower area. This is my first review ever and I couldn’t say enough good things about this place. You will have a wonderful stay.

Safe and sanitary room and friendly and kind staffs. Breakfast has many variety of foods which all are tasty.

Excellent hotel: cheerful, helpful staff. Great stay.

We truly enjoyed our stay at St Regis. As requested, we arrived at the airport met by the driver from the hotel. Our flight was delayed but he was there waiting. The room furnishings is luxurious. Our floor is staffed by a butler 24 hrs. Everyone is very attentive and friendly. Would certainty love to stay again if we have the chance to visit Cairo again.

Excellent experience

Hands down one of the best hotel experiences I’ve had. From the initial greeting at reception with the butler service, to the unbelievable hospitality each staff member provided. I came alone this trip, but I will definitely come back with my family so that they can get to enjoy the same exceptional experience.

Excellent experience

Hands down one of the best hotel experiences I’ve had. From the initial greeting at reception with the butler service, to the unbelievable hospitality each staff member provided. I came alone this trip, but I will definitely come back with my family so that they can get to enjoy the same exceptional experience.

Immaculate service by the staff. We arrived early from a morning flight via the U.S. and they not only had a room ready for us within an hour but gave us an upgrade to a higher floor. The hotel itself is amazing but the crew are what make it unforgetable. All the employees we met were friendly and went out of their way to make sure we had a great stay!

5 Stars all around. This was my favorite property to stay at of all of my vacations

The hotel is fabulous and outstanding but the surrounding is a getto and low standards area

Beautiful facility. Room service was excellent. Cleaning of my room by Reda, supervised by Moustafa was excellent. I do not comment generally on staff by name but these two gentlemen really worked to be certain that I was satisfied. All staff were very friendly and that makes a difference.

Excellent hotel

Every thing was excellent, staff were very professional and very friendly

Great hotel, outstanding staff and services, facing the great Nile, with walkable dining and shopping areas

Steak house experience not up to standard

The staff was spectacular- the food excellent and the room beyond expectations

Beautiful hotel. Srvice was great. I would like to come back.

The service was perfect! All the staff so friendly and helpful! Rooms and bed very comfortable. 10

Delightful staff, bright and accomodating, clean, traditional style especially the staff at breakfast, Lawrence and

An outstanding property, beautifully appointed, serviced by well trained and eager staff.

I have been to Cairo 11 or 12 times. Stayed in various hotels. The st regis is by far the best of Cairo. World class treatment from all the staff. The airport vip pick up, the attention to detail. I wanted for nothing, and felt the treatment was as good as it gets. For me it was worth the time in traffic to get to my meetings in new Cairo. Especially with the maybach car service. First time I felt so rested live in Egypt.

Great rooms, service and restaurants were high-level/above expectations...

Great.

N/A

Excellent hotel -would stay again!

Excellent service and super welcoming hotel staff. Rooms were spacious and comfortable. Breakfast was delicious and the variety of food was amazing. Staff went above and beyond to make sure we were taken care of. This is what a five-star hotel should be!

Every T was crossed and I was dotted here! The St. Regis Cairo certainly lives up to the St. Regis name of true elegance! The butler service was quick and easy to speak to. Restaurants were all great. Loved the experience entirely. Everyone was extremely helpful and kind.

Great hotel. Perfect location. The concierges ( Marina)went above and beyond

amazing

This hotel is so beautiful and luxurious. The decor, ambiance, and amenities are top-notch. There is a lovely lounge on the fifth floor where you can order drinks and view the Nile River and the impressive cityscape. The lounge had an excellent live piano player and other musicians for entertainment. If you walk past the lounge, there is an exquisite library with a children's book section, and more. There is an ATM and bank on the first floor, which is very convenient. The staff here was so friendly, welcoming, and professional. Everyone at this hotel, from the front desk, to the front door staff like Mazen, who gave us shopping tips, Amr Said and Ahmed Bakry, and the rest of the dining staff, the butler staff, and housekeeping who fulfilled any request I had in such a timely manner. I also highly recommend going to the Iridium Spa where you are greeted with fresh ginger tea or detox water. After your treatments, you can use the jacuzzi, steam room, ice room, and more. It was a unique and relaxing experience. If you want to stay at a luxury hotel, with a staff who truly cares about their guests and will go above and beyond to make your stay a happy one, then I recommend you stay here at the St. Regis Cairo.

Very bad service

Very bad service Staff are unhelpful at all

Very bad service

Very bad service staff are not helpful with guests all the time they are upset with us no smiling on our faces very lazy in doing anything I don’t recommend anyone their and I’ll share my experience with my friends and the social media

Its very good hotel

It was one of nicest hotels in the world. Fantastic personalized service. Amazing food.

exceptionally friendly and professional staff

World Class

One of the best hotels I’ve stayed at

St Regis is a fantastic hotel, very safe, the staff is nice and ready to help at all times. Wonderful view over Nilo river.

St Regis Cairo is an amazingly beautiful property. Staff was amazing, friendly and eager to help.

I would give it an 11

I cant say enough. I travel alot and this hotel exceeded every other hotel i have been in. Staff and service is AMAZING.

Great service and wonderful staff