The Spring

6.2

Fair

78 Guest reviews

6.2

Fair

78 Verified Reviews

Read all reviews

Cleanliness6.4/10

Service6.8/10

Comfort6.2/10

Condition6.2/10

location7.6/10

Neighborhood6.6/10

Great Manager; Uncompromising staff

We had a small baby accompanying us for the visa interview. Our train was to leave at a later time and we asked for some extra grace time. Initially the staff was uncompromising on our situation. However, the Hotel manager Mr. Balaji was very helpful. Full marks for the hotel manager and none for his other uncompromising staff, who did not even care when we said we had a small baby and wanted to charge double the room rent.

close to us consulate and visa biometric center

close to us consulate and visa biometric center.close to us consulate and visa biometric center.close to us consulate and visa biometric center

Don't stay

Pls don't stay in this hotel, I really fed up with their service. Late night they are knocked my room and asking sorry. Their is no restaurant, they are arranging from outside. Even food is not good quality, I don't recommend this hotel.

Very good hospitality. Thanks!

Very Bad.Dont opt

I had a stay in this hotel for 2 days with my wife.I was totally disappointed after seeing the room.It was smelling paint and full of construction noise,when i explained the staff about the paint smell he was smart enough to say they can provide a room freshener :-) . I got struck by his reply and understood no point in talking to this guy in the middle of night.I asked them to give another room and the condition of the room was little better and without any adoption we had to say there for 2 days.I won't recommend this hotel to anyone.

Good hotel. Near to US embassy. Good option if you are going for US Visa interview. The hotel staffs are also good.

Rooms lack proper lighting

The room has dark coloured walls and the lighting is terrible. I felt like going out and not return after spending an hour inside the room. I wish it had been better. Everything else was good though. No complaints about the service and facilities. Staff was very friendly and helpful. Complimentary breakfast was good. Coffee was bad. If you have any business to attend to around the hotel (visit to U.S. Consulate for example)

Not worthy for the money we are paying!

Pros: Breakfast is really good Cons: 1.If you book through expedia whatever may be your check in time,you should vacate the room by 12PM next day. 2.Allowing only one device for wi-fi connectivity.You can't use laptop and mobile for internet at a time. 3.Providing Re1/- shampoo for head bath. 4.Water is of not sufficient hot for bathing. 5.Tea kettle was not cleaned properly,even after asking for it,they hardly cleaned it.

Under construction!

The staff were very nice and helpful and the room was ok but the hotel was undergoing renovation, which they did not advertise! Also the hotel and rooms are not as good a condition as the website & photos imply.

Good hotel to stay but not worth the money.

Pros : 1. Good Hotel 2. Tasty food 3. Extremely convenient to go to consulate and OFC 4. Helping staff Con's : 1. Not a star hotel on any account. Its more of a lodge. 2. The room stinks. 3. The furniture and cushions are old and moldy. 4. Extremely noicy during day hours.

not value

repairs Going on.. cockroaches bathroom and shower in bad state not worth the spend. location is only plus

My stay at Spring

Certainly I wont stay again and recommend this Hotel to anyone. I specifically requested for a room wirh Good Wifi connectivity and to my surprise they never had their connectivity working. The staff at the front desk was rude and Abussive and even threatened.... The sheets were not ckean, no hot water in the shower.... The control swithch for the lights were located behind the TV monitor and one has to really search for it. I dont understand the logic behind that...

Average hotel, not as good as it seems on the phos

- the hotel staff are courteous - facilities is average - room cleanliness is expectations * only advantage is it's closer to US embassy, which is helpful for people traveling for visas

Good

Ambience within the room would have been much better. Bed comfort to be improved

good hOTel.

except 12-12 checkin-checkout policy everything is fine.

Very Bad Experience

Hotel was not know to the local transports. Need to call two /Three times to found exact address. Room was good but the lights in the room are very under illuminated, it is as good as there is no lights for reading, doing work on laptop. Free Wifi available at room but we booked twin occupancy room and hotel give only one wifi connection. after enqury at reception they argue that Wifi is complementary. Reception Staff was arguing with us and created lot on noise.

Decent hotel. Good location

Nice place to stay. Dim lights are a bit annoying but then I read about it in other reviews before going in. Good breakfast and friendly staff.

it was not good

hotel was good but the staffs behavior was very rude specially manager

Worst Hotel Booked on Hotel.com

It was Pathetic all the way. On photos looks a new hotel but was an Old property done with superficial facial treatment. To start with the Rooms are very small for the price we pay. More so, the 1st room the Toilet assembly was shaking. No Hot water having complained told the hotel has only Luke warm water.... pathetic. No good accessories provided. Having force to change the room, the new one was no different. My Chennai based Collegues was very surprise to see the rooms & even advice me to move out but couldnt has the entire money was paid to Hotel.com. The Worst the entire water line was choked from morning 6-11 AM. Had to use the bucket service for washroom. Its was so bad ... Please requesting all my Hotel.com friends to avoid this hotel.

Poor inventory for expedia booking

They have different inventory for Expedia booking. Rooms are very small and and not worth for money. Things are given only when you ask otherwise they do not give you.

The room rate is cheap, location is convenience to centre of city which is good for backpacker or budget tourist. But it is not up to the quality of a hotel, just an accommodation only.

4 kms from Beach

It was a pleasant stay and the room service was good enjoyable stay overall

location of the hotel close to my work

Good hotel but the double beedroom is cramped and looks a bit gloomy they need to bring in more light in the room to uplift it.

Nice place to stay for few days

I had been to chennai for US visa interview, all I was looking for was a nice place to stay and relax. This hotel was a overall good experience, the staff wa friendly, breakfast served was continental and indian, so that's kind of nice for the price paid. Situated close to the US embassy, ten minutes walk. So no meed to take the auto.

Good place to stay as it close to US embassy

It was very nice of them to allow us to stay 2 hrs extra as our flight back to Bangalre was@ 6pm

The Spring - Chennai

I was disappointed. Reception area needs some good sofas and interior is not very good. Movie restaurant can not handle more people during rush hour. Most important - Bath room standard should be improved.

Value for money

Will stay here again. Convenient location. The in room dining was surprisingly good!!

Not worth the money they charge !

Have to waste water for 20 mins to get some worm water. Plumbing was of very low quality! Lighting in the room was not sufficient! The room size was one queen size bed plus 2ft on three sides! I think they are only charging for their location which is close to US consulate. I did not feel that it was worth the money I paid.

Nice place but with some problems

The location is amazing. Could have been cleaner. The flush was not working well in our case. Also on the last day we confronted some bedbugs so it would be a good idea to check the room before checking in.

TERRIBLE EXPERIENCE

There is some unpleasant smell in the room and also in the corridor. Hand shower not working. bed was comfortable but the room has patches all over the walls. Buffet breakfast was very limited. Ill never choose a hotel like this.

Not worth the price for what you get

We came and asked for an extra bed. The extra bed is a foldable foam that they place on the floor. It is not a bed and it is on the floor. When we complain we manage to get and actual single bed from another room and that was ok, but the first one was unacceptable! The room smell very bad, as is not been ventilated for a long time. We try to open the windows to let some fresh air came thought but the windows were locked! So we could not get rid of the smell The bathroom was nice and overall everything was clean...but not worth it the rs 5000 for the night at all!

ok

for the price it was fine.

Indifferent front desk staff

Some staff too rigid: not willing to help customers.

Average hotel close to US consulate office

My experience was really disappointing. Room service was really disappointing I requested for few items ( room slippers, toothpaste and other stuffs ) to be delivered at my room but in vain. Breakfast buffet was average. No North indian items were present. Overall, not a recommended hotel to stay given the room cost is reasonable ( on the higher side )

dirty linen, old dingy rooms, no toiletries

uncomfortable

Pleasant Stay

I stayed around 3 nights and the staff was really good. The room was clean and tidy. Bathroom was not up to the expectation and standard. Mainly the location is ultimate if you want to stay in the center if the city. US consulate, movie theatre and favorite South Indian restaurants are close by.

A good place to stay in Chennai

The Spring is a good place to stay, about 15 kms from the airport and very near the city center. The rooms are comfortable and well appointed. The food and drinks are unusually costly. The room service is sloppy and slow. Nothing is catered to in less than half an hour, even if that is an ice bucket. The staff at the reception is very helpful and organised.

Naahhhhhhh

The Experience was really bitter and personally i dont recommend for stay.

Helpful staff

I'm realy had a good expernice on staying at the hotel

It average

In the site it mentioned it just with in 1K to Apollo Hospital , Greams Ln, This is a false information

it was not that bad only food was not to our liking..shopping was bit far

Great service

Pleasant 2 days stay. Great service, Excellent staffs. Room was slightly small.

Great hotel

Great place to stay to escape the chennai heat. The staff is very customer friendly, very good location in the center of the city as it is close to the US consulate building.

Good room , but poor maintenance

a very nice place , good rooms, but the problem is the service quality is nowhere near what the place sets the expectation, three days , and everyday you have to call for the towels, you go for the dinner buffet and there is no refills even at 10 PM, and the reason given is you are the only guest so cant help it. Can really be a great place if the service improves..

overnight stay..

Stayed just for one night, very late check in and early check out!! Very little time to form an opinion but must say that the staff are very nice and helpful but the decor is terrible with excessive use of LED, spot lights and dark/loud color shades that made me feel disoriented.. but then this is an individual thing and tastes can vary!! Nice pub/club in the basement that shakes up the reception area while the breakfast spread is not bad..

A good hotel in a big hot very busy city.

Good to very good. Very good dining room. As a foreign visitor I would have liked more knowledge/help with making in-India travel arrangements.

Great service and comfort

Great service. Comfortable rooms. Nice restaurant. Friendly and helpful staff who will went out of their way to help.

One night stay acceptable. not more than that

Rooms are very small. Not very convenient for 2 adults and a child

the dad hotel i every stayed.

THIS MSG IS TO MANAGER , U HAVE TO CHANGE THE EMPLOYEE, IF U WANT TO SURVIVAL IN HOTEL INDUSTRY.

A good experience.

We stayed at The Spring Hotel and liked it very much. The hotel staffs are very helpful and prompt. It is walking distance from US Embassy. I would recommend this to everyone who wants to give visa interview and also to people who like to visit Chennai.