The service was good it smells like mildew and I think the carpet needs to be pull up because it smells in there..everything else is great..

Service standards have collapsed

For the price its average and the cost is high for food

Staff members was professional, friendly. Room was clean and food was good

Love the room, friendly staff and clean

Room was nice - staff and service was mediocre. Wait staff in restaurant disorganized

Good location to the airport.

I enjoyed my stay at this hotel. Though it was only for one night, I feel like I got a good idea of what this place has to offer. Stellar customer service from everyone at the facility. Restaurant is open 24/7 and has a diverse menu. Close to the airport; although I was not impressed by the surrounding neighborhood. Overall, great spot for a couple of nights.

Stay was good. Rooms are very clean and there are different options during breakfast. The staff are very nice and helpful. I will definitely stay when I am in Lagos.

My stay was excellent, big thank you to all the staffs that i met , very polite and professional.

This is by far the worse hotel I have ever stayed in, the managers appeared clueless. The toilets would not flush even after changing rooms, this was after I had complained multiple times to different managers per shift. The WiFi was so bad, I had to source other options which cost me so much more money than I had budgeted. The breakfast options were so poor and the hospitality of the staff was absolutely appalling. They seem to excel at tendering apologies but no action raised or escalated to satisfy customer needs. My holiday was so horrible because this hotel was so bad, the rooms were poorly maintained and falling apart. I will advise this hotel be scrapped out from Expedia platform and quite frankly give me some type of compensation because I feel scammed out of my money. Never ever again! I paid for an executive room and could not get my toilet to flush, always had to ring house keeping, changed my room and had the same problem, towards my last days they finally decided to get a plumber to fix the toilet, this made another huge mess to the toilet and I had to wait hours for house keeping to clean the mess, I had an IT guy come up to my room to try and fix my WiFi and TV, the TV in the room was so bad, this was after multiple complaints and finally telling them I would report this on Expedia. I cried, I felt so defeated. I am leaving this review so no other person experiences this at all! The Sojourner by Genesis is such an hell hole.

Friendliness of their staff is top notch and their restaurant and bar areas together with its leisure facilities are excellent. Would recommend and definitely stay again.

I enjoyed my stay and the food was great

The quietness of the environment

Beautiful place

it was fine

Loved the food and staff!

Enjoyed having a restaurant that offered international food and Nigerian food. Staff was excellent! They were kind, friendly, and helpful. Looking to staying again. Bed was comfortable.

Located in a very quite area in Ikeja

The staff were friendly and most were quite attentive and willing to help. The food was good. The rooms were clean and the beds (including pillows) were very comfortable but I had problems with the shower room. The shower cubicle itself was cleaned daily to a fairly good standard, but the walls of the shower room itself had stains on them, with cobwebs and dark smudges up in the corners close to the ceiling. The extractor fan did not work throughout my stay (and was not fixed despite being reported as faulty and being promised that it would be looked at) leaving me with no choice but to leave the window open.

Internet is not that great….keeps dropping. Tv is very fuzzy. House keeping was not done the next day.

The property is okay however there is no synergy between Expedia and the hotel, i was turned back for not having a reservation reason being that expedia was informed of no space and i was told. Very embarrassing and frustrating situation coming from a tired trip. 👎

Located closer to the international Airport was an advantage.

They could not find my reservation initially There was no towel in the room They eventually brought 1 towel WIFI only works in the lobby

It was Okay

It was okay. The check-in was not smooth and the property could benefit from some detailed maintenance. Not bad but has the potential to be much better.

Rooms are beautiful and well looked after. Room service was also very good

Very friendly and knowledgeable staff made the stay very pleasant

Proprty is in a very serene neighborhood, easy to locate. Room conditions are great and the front desk staff was great.

Not the best value in this area. Irritating approach to collect tips. I would not recommend

This hotel is being painted outside when the inside is below standard. Should have focused inside first. Broken doors, broken carpet splitters marked walls and damp intrusion on walls

Bed not very comfy. Staff friendly

Nice ambience. I think the staffs at the front desk need some training on customer service/ products and services rendered in the hotel.

Comfortable and clean, will recommend the hotel to others

Cost and comfortable

Not bad . Great location. Breakfast lovely

It was a very bad experience.

Cooling function of the room AC didn’t work, it was very hot in my room. Visa card wasn’t acceptable at the restaurant, wanted to use cash to pay my beer but waiting cane back said no chance available. How disappointing.

Had a beautiful pool side area and lobby for guest

Business Hotel Close to Airport

My stay overall was very good the service from your staff was excellent, and the food service was good. Only observation I have after staying on more than one occasion is some rooms are better than others in the same category (some look fresh and appear refurbished while other are some what tired looking etc). Hence rooms are not consistent.

I booked this hotel.through expedia and paid upon confirmation that there was room only for me to be informed that they

AVOID at 4* price. While this hotel "looks" like a 4-star on paper, in reality it is already badly dilapidated, with peeling wallpaper, broken furniture, warped and otherwise damages floors, poor restaurant. For the price stay at the much nicer Shoregate (still with some problems). Do not think you are finding a comparable to the Marriott or Radisson 4*s. At a 2*+/3* price this would be fine.

The staff was extremely nice. The facility is good and clean.

Not so great

I was not very impressed by overall experience. It is not worth the price of the room I stayed in. The conditions were a bit disappointing

Customer service was remarkable by all personnel. Everyone was very helpful. I think they should have an area by the pool to grab pool towels of give pool towels in your room. Also treating the pool earlier so doesnt cut into daytime swimming

good hotel close to airport

was a last minute booking to be closer to the airport for our flight the next day. staff were pleasant overall except for a minor mishap with my reservation. a good experience overall and i’d book a room there again!

Pros: Very pleasant ambiance, especially in the outdoor seating area. Closely situated to the airport and nearby restaurants. The desk staff were extremely helpful. Cons: It was quite inconvenient that the telephones were not capable of dialing outside of the building! The late night wait staff in the kitchen were unresponsive, abrasive, and mildly extortive. Do not use the Elevator: its power went out while my friends were in it and they had to pry the doors open!

The property should invest more in outdoor furniture and infrastructure. The breakfast and staff were good. Water did not work at times.

Nice clean, good food hotel

The only disappointed was transfer was not available at airport to take me to. I had to use local airport taxi. My overall experience at hotel was good. All in a very good quiet secure location. I would recommend this hotel.

Comfortable

Serene and warm ambience, but tight parking area.

Very close to all my promesity

Satisfied and would recommend to friends a d familes. The staffs were very friends and approachable.

The hotel facilities could use a bit of updating but the staff is great. My first room had a weak A/C which made things uncomfortable, but the staff immediately provided me with a new room with a powerful A/C (and larger!). I also had issues working my safe and the staff was responsive in sending someone to come help me. Overall - thank you Sojourner staff for making my stay smooth, comfortable and easy.

Nice hotel, but very poor internet connection

Wonderful place to relax, excellent customer service, secured location but very horrible WiFi connectivity.