The Royal Haciendas All Inclusive
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Hotel Description
With a stay at The Royal Haciendas All Inclusive in Playa del Carmen (Grand Coral), you'll be within a 15-minute drive of Playa del Carmen Main Beach and Mamitas Beach. This upscale property is 9.1 mi (14.6 km) from Maroma Beach and 11 mi (17.7 km) from Xplor Theme Park. Make yourself at home in one of the 252 individually decorated guestrooms, featuring microwaves and plasma televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: USD 300.00 per accommodation, per stay
- A tax is imposed by the city: USD 1.96 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival. Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
25
Optional fees
- Late check-out fee: USD 600 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Deposit: USD 300.00 per accommodation, per stay
- A tax is imposed by the city: USD 1.96 per accommodation, per night
We have included all charges provided to us by the property.
You need to know:
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions:
Front desk staff will greet guests on arrival. Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age:
25
Optional fees:
- Late check-out fee: USD 600 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
With a stay at The Royal Haciendas All Inclusive in Playa del Carmen (Grand Coral), you'll be within a 15-minute drive of Playa del Carmen Main Beach and Mamitas Beach. This upscale property is 9.1 mi (14.6 km) from Maroma Beach and 11 mi (17.7 km) from Xplor Theme Park. Make yourself at home in one of the 252 individually decorated guestrooms, featuring microwaves and plasma televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
Hotel policies
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Guest accommodation is sealed after cleaning
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: USD 300.00 per accommodation, per stay
- A tax is imposed by the city: USD 1.96 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Optional fees
- Late check-out fee: USD 600 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Banquet facilities
other
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Coffee/tea in common areas
Laundry facilities
Arcade/game room
Garden
Free breakfast
Health club
Children's pool
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Porter/bellhop
Express check-out
Full-service spa
Sauna
Wedding services
Designated smoking areas
Pool umbrellas
Grocery/convenience store
Number of restaurants - 5
Tennis on site
Number of outdoor pools - 6
Number of spa tubs - 4
Outdoor tennis courts - 2
Snack bar/deli
Turkish bath/Hammam
Free bicycles on site
Free valet parking
Number of bars/lounges - 3
Number of poolside bars - 2
Number of swim-up bars - 1
Number of coffee shops/cafes - 1
Beach umbrellas
Beach sun loungers
Pool sun loungers
Beach towels
Terrace
Babysitting or childcare (surcharge)
Children's club (free)
Supervised childcare/activities (free)
Uncovered parking
Children's games
Wheelchair accessible – no
Lifeguard on site
